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RCA 25270 User Manual

RCA 25270 User Manual

2-line intercom speakerphone dect6.0 corded/cordless handset telephone answering system
Table of Contents


2-Line Intercom
V i S Y S
Speakerphone DECT6.0
V i S Y S
Handset Telephone
Answering System
User's Guide


Table of Contents

Summary of Contents for RCA 25270

  • Page 1 2-Line Intercom V i S Y S Speakerphone DECT6.0 ™ V i S Y S Corded/Cordless Handset Telephone Answering System User’s Guide 25255RE2...
  • Page 2: Equipment Approval Information

    Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
  • Page 4: Fcc Rf Radiation Exposure Statement

    FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
  • Page 5: Table Of Contents

    Table of Contents Equipment Approval Information Telephone Operation Interference Information -Making calls with the cordless handset Licensing -Making calls with the corded handset (from the base) Hearing Aid Compatibility -Making calls in the speakerphone mode (from the base) FCC RF Radiation Exposure Statement -Making calls in the speakerphone mode (from the handset) Information for DECT Product -Making calls with the optional headset...
  • Page 6 Table of Contents Cont. Answering System Operation -Answering system on/off -Recording incoming messages -Monitoring incoming calls -Memo record -Memo recording -Message/memo playback -Erasing messages -Remote access from remote party -Memory full Changing the Battery Battery Safety Precautions Display Messages Handset Sound Signals -Backup battery operation Troubleshooting Guide -Telephone solutions...
  • Page 7: Introduction

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
  • Page 8: Installation

    Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs.
  • Page 9: Handset Layout

    Handset Layout Visual Indicator 3 Soft keys Display DND/ Privacy (button) (Speaker button) Exit Headset Jack (button) (button) VOL +/- (buttons) (button) (button) Talk (button) # Pause (button) Redial * Tone (button) (button) Mute/ Del (button) Menu/ Flash Int/ Hold (button) (button)
  • Page 10: Base Layout

    Base Layout Vol +/- (buttons) Display DND/ Privacy (button) Ans Sys / Next / Prev (button) (button) (button) One Touch/ Memory Log (1- 10) 3 Soft Keys buttons Exit (button) Play/ Stop (button) Memo (button) Delete (button) Headset Jack * Tone (button) Speaker (button) Redial...
  • Page 11: Installing The Phone

    Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Telefield NA Inc. Inc. approved Nickel-metal Hydride (Ni-MH) battery Model T-2734, which is compatible with this unit.
  • Page 12: Base Station

    Base Station The phone may be connected to two line (RJ14C) wall jacks to accommodate all two lines. 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall.
  • Page 13 Or, you can use the 2 single telephone lines plug into the 2 jacks on the back of the telephone. Line 1 Line 2 If you have Line 1 and Line 2 wired into one wall jack in your home or office, you can use one of the supplied telephone line cords to connect from the wall jack to the Line 1 + 2 jack on the back of the phone as shown below.
  • Page 14 Line 1 Line 2 -OR- Line 1 & 2 6. Connect the handset cord: Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in the handset, and place the handset in the cradle.
  • Page 15: Programming The Phone

    Programming the Phone Standby Screen The handset displays the handset name and number, date, time, and battery status and the three Soft keys. The base displays the current date, time and the Soft keys. NOTE: The Soft keys will change according to the status of the unit. NOTE: The base LCD has a dedicated “SET CLOCK”...
  • Page 16: Date/Time

    Date/Time From the Phone Setting Menu: 1. Press the VOL (- or +) button to scroll to Date/Time . 2. Press SELECT Soft key. Year 2009 . The screen displays 3. Use the touch-tone pad to enter the last two digits of the current year (range: 00 to 99). 4.
  • Page 17: Dial Mode

    Dial Mode (only applicable for base) The Dial Mode of Line 1 and Line 2 can be set separately. From the Phone Setting Menu: 1. Press the vol (- or +) button to scroll to the Dial Mode. 2. Press SELECT Soft key. 3.
  • Page 18: Register

    Register From the Phone Setting Menu: 1. Press the VOL (- or +) button to scroll to Register. 2. Press SELECT Soft key. The screen displays Press base unit page button until beep . 3. Press and hold the page button on base for 5 seconds. 4.
  • Page 19: 2Nd Call Alert

    2nd Call Alert If it is set to On, you will hear the alert tone when you are in conversation and there is an incoming call from another line. From the Phone Setting Menu: 1. Press the VOL (- or +) button to scroll to 2ND Call Alert . 2.
  • Page 20: Contrast

    Language From the Display Setting Menu: 1. Press the VOL (- or +) button to scroll to the Language. 2. Press SELECT Soft key. 3. Use the VOL (- or +) button to select English , Francais or Español . The default setting is English .
  • Page 21: Answering System

    Ring Volume There are 5 Volume levels and OFF for your selection. The Ring Volume can be set individually for each line. From the Sound Settings Menu: 1. Press the VOL (- or +) button to scroll to the Ring Volume . 2.
  • Page 22: Outgoing Message (Oga) Playback

    Outgoing Message (OGA) Playback From the Answering Sys Menu: 1. Press the VOL (- or +) button to scroll to the OGA Playback. 2. Press SELECT Soft key. 3. Use DIR and CID buttons to toggle between Line 1 and Line 2 and use VOL (- or +) button to scroll to your selection.
  • Page 23: Set Work Hours

    Set Work Hours This will allow you to program the start time for the working hour. From the Set Office Time Menu: 1. Press the VOL (- or +) button to scroll to the Set Work Hours . 2. Press SELECT Soft key. 3.
  • Page 24: Ring Delay

    Ring Delay This feature lets you select the number of times you want the phone to ring before the answering system answers a call. From the Answering Sys Menu: 1. Press the VOL (- or +) button to scroll to the Ring Delay. 2.
  • Page 25: Remote Password

    Remote Password You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system. From the Answering Sys Menu: 1. Press the VOL (- or +) button to scroll to the Remote Password. 2.
  • Page 26: Making Calls In The Speakerphone Mode (From The Base)

    Making Calls in the Speakerphone Mode (from the base) 1. Press the speaker button (in base), the unit will pick the available line for you. If both lines are available, Line 1 will be used first. -OR- Press line 1 or line 2 button on the base to select the line, and the base’s speaker will activate.
  • Page 27: Pre-Dialing

    Pre-Dialing 1. With the phone idle, manually enter the telephone number. The maximum pre-dialing number length is 32 digits, if the number is over 32 digits, it will emit an error tone. telephone number shows in the display. 2. Press the DIAL Soft key (on base only), Spk button, Talk button (handset only), or line 1 or line 2 button to take a line, or pick up the corded handset (on the base only) and then the telephone number will be dialed out.
  • Page 28: Mute

    To switch to the headset, press the headset button to enable the headset, and the headset indicator illuminates. Cordless Handset To switch to the speakerphone, press Spk button. If the headset is plug in, press Talk button to switch to headset. If the headset is not plug in, press Talk button to switch to cordless handset’s receiver.
  • Page 29: Redial

    Redial 1. Press the Talk button on the cordless handset, or press the Spk button (speakerphone mode), or press the headset button (headset mode), or pick up the corded handset from the base and the first available line will go off hook. If both lines are available, Line 1 will be used.
  • Page 30: Transferring A Call To Another Extension

    Transferring a Call to Another Extension 1. Press XFER Soft key when the phone is in Talk mode. The current call is put on hold. 2. Use VOL (- or +) to select the desired handset or base you want to transfer to, and then press the SELECT Soft key.
  • Page 31: Hold

    Hold In Talk mode, press the hold button to hold the line. Line X ON HOLD shows in the LCD display, and the line icon will flash. On the base, the line button indicator will flash also. When the line is on hold, the hold alert tone will be emitted to both the person on hold and to the user that initiated the hold.
  • Page 32: Intercom Calls

    Intercom Calls One-Touch/Memory Log 1. On the base, in idle mode, press any One-Touch/Memory Log button (1- 10) for the station you want to intercom with. One-Touch/Memory Log button #1 represents handset 01, #2 represents handset 02, etc. The Intercom paging ring will be emitted. -OR- You may press the intercom button, then press the One-Touch/Memory Log button (1- 10) for the stations you want to intercom with.
  • Page 33: Caller Id (Cid)

    Caller ID (CID) IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service.
  • Page 34: Saving A Cid Record To The Phone Directory

    Saving a CID Record to the Phone Directory NOTE: If you want to change the format of the CID number to 7, 10 or 11 digits and save it in the directory, press the FORMAT Soft key to format the CID number first before pressing the STORE Soft key.
  • Page 35: If You Did Not Program Your Local Area Code

    Number of digits Explanation Example 7-digits: 7-digit telephone number (i.e.555-5555) 10-digits: 3-digit area code +7-digit telephone (i.e.425-555-5555) number 11-digits: long distance code 1 (i.e. 1-425-555-5555) +3-digit area code +7-digit telephone number 4. To dial the displayed number, select a Line or press Talk , Spk, or headset button or pick up the handset from the base.
  • Page 36: Directory & One-Touch Memory

    Directory and One-Touch Memory You may store data in the Directory (up to 99 records) or an One-Touch /Memory Log (10 buttons located to the right of the number pad on the base). The Directory and each One-Touch /Memory Log stores up to 16 characters and 32 digits. The records are stored by alphabetic ascending order.
  • Page 37: Reviewing Directory Records

    NOTE: More than one letter is stored in each of the number keys so it requires more than one press for some letters. For example, for the letter “B” press the number 2 key twice. To add a space press the 1 key. NOTE: The name field cannot be left empty.
  • Page 38: Copying A Directory Record

    NOTE: If an incoming call number matches this record the VIP Tone Melody will ring. 5. Press SELECT Soft key to complete. NOTE: Press the BACK Soft key to keep the previous setting (making no changes). Copying a Directory Record You can copy one directory record or the whole directory from the handset extension to the base or from the base to desired handset extension.
  • Page 39: Deleting A One-Touch/Memory

    Deleting a One-Touch /Memory 1. Press the DIR button. 2. Press the corresponding button (1-10) for the One-Touch/Memory Log you want to delete. 3. Press the delete button to delete. 4. Press the YES Soft key to confirm. NOTE: Press the exit button to cancel the “delete” function. Dialing a Directory Record Dial a directory record while in Talk mode: 1.
  • Page 40: Answering System Operation

    Answering System Operation There are two mailboxes in the system. One is for Line 1 and another is for Line 2. For memo recording, you can select which mailbox is used to record the memo. Answering System On/Off Press and hold the base ans sys button for 2 seconds to switch this function On or Off with the voice prompt.
  • Page 41: Memo Record

    Memo Record You can leave a message by pressing the memo button on base or selecting memo recording under handset menu. 1. Press the memo button on base or handset menu to enter memo record mode. 2. Use VOL (- or +) button to select Mailbox 1 or Mailbox 2 to save the recording. 3.
  • Page 42: Erasing Messages

    Erasing Messages You may erase messages in the following three ways: To erase a message while it is playing 1. Select and play the message you want to erase. 2. Press the delete button. The unit will ask you to confirm the deletion. 3.
  • Page 43: Memory Full

    Memory Full full” You should erase some messages so the answering system may record new messages. NOTE: The unit also answers after the 10th ring if it is set to Answer Off. To access the answering system, enter your 3-digit security code. Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Telefield NA Inc.
  • Page 44: Display Messages

    Display Messages The following messages show the status of the phone, provides Caller ID information, or helps you set up and use your phone. DELETE ALL? Prompt asking if you want to erase all records. DELETE? Prompt asking if you want to erase the current record. START/END Indicates that it is the end of the list.
  • Page 45: Handset Sound Signals

    Handset Sound Signals Signal Meaning A long warbling tone (with ringer on) Signals an incoming call Two short beeps (several times) Page signal One beep every 14 seconds Low battery warning One long beep after press one key Confirm A short warbling tone (with ringer on) Error Backup Battery Operation If the power cord is not plugged into the unit, and the battery is available, the unit enters...
  • Page 46: Troubleshooting Guide

    Troubleshooting Guide Telephone Solutions No dial tone • Check or repeat installation steps: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base and the wall jack. •...
  • Page 47: Caller Id Solutions

    Caller ID Solutions No Display • Charge the battery (for 14 hours). Or replace the battery. • Make sure the unit is connected to a non-switched electrical outlet. Disconnect the power adaptor from the base and reconnect it. No Caller ID •...
  • Page 48: General Product Care

    General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth. • Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other chemical products to clean the unit.
  • Page 52 Accessory Information DESCRIPTION MODEL NO. Handset Replacement Battery T-2734 AC Power Adaptor T-2757 (base)/T-8BXD (charger) To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1- 800- 511 -318 0. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.
  • Page 53 CAUTION: To reduce the risk of fire or personal injury, use only the Telefield 4. Hook the headset onto the desired ear. Note: If the headset was sold together with an RCA base station (in the your telephone line and still have all of these devices ring when your telephone à...
  • Page 54: Limited Warranty

    Note: After the base start to conference, you can press base HEADSET information may be helpful if service should be required during the warranty Visit the RCA web site at: • Connect another phone to the same jack; if there is still no dial tone, the button/ Talk On/o button on headset to transfer the base call to headset period.

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