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Quantum DXi3500 and DXi5500 User’s Guide, 81-81701-02 D01, August 2008, Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
Features and Benefits ..................2 Data Reduction....................4 Data De-duplication ................... 4 Hardware Compression ................4 DXi3500 and DXi5500 Systems ................ 5 DXi3500 System Components..............7 DXi3500 Customer Replaceable Components........8 DXi5500 System Components..............8 DXi5500 Customer Replaceable Components........10 Hard Drive Storage..................
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DXi3500 and DXi5500 Web Pages ..............28 DXi3500 and DXi5500 Web Page Menu Items........28 Accessing DXi3500 and DXi5500 Web Pages........30 Using the DXi3500 and DXi5500 Web Pages ........32 Configuration ....................35 Accessing VTL Configuration..............35 Configuring Storage ................. 36 Configuring the VTL ................
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Accessing Utilities................... 120 VTL/NAS Actions .................. 121 System Log....................123 Uploading Firmware................124 System Configuration ................126 Diagnostics....................129 Rebooting the DXi3500/DXi5500 System ........... 131 License Keys .................... 132 Chapter 4 Troubleshooting Common Problems and Solutions............... 134 Start-up Problems ................... 135 Hardware Problems ................
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Contents Appendix A DXi3500/DXi5500 System Specifications Physical Characteristics................. 163 Performance Characteristics................. 164 Environmental Specifications............... 165 Appendix B Regulatory Statements Glossary Index Quantum DXi3500 and DXi5500 User’s Guide...
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Hard Drive Sled LEDs ............... 22 Figure 14 Ethernet Port LEDs ..............23 Figure 15 Power Supply LED Indicators..........24 Figure 16 DXi3500 and DXi5500 Web Page Menu Items ....... 29 Figure 17 Login Page................... 30 Quantum DXi3500 and DXi5500 User’s Guide...
• System operations • Configuration • Web interface • Basic troubleshooting Audience This manual is written for DXi3500 and DXi5500 system operators and field service engineers. Document Organization Following is a brief description of chapter contents. • Chapter 1, “DXi3500 and DXi5500 System Description,”...
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• Chapter 4, “Troubleshooting,” discusses problems you may encounter during the setup and operation of the DXi3500/DXi5500 system. • The Appendices provide system specifications, event handling, and regulatory statements. Notational Conventions This manual uses the following conventions: Caution: Caution indicates potential hazards to equipment or data.
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The following Quantum document are also available for the DXi3500 and Related Documents DXi5500 systems: Document Document No. Document Title Description 81-81700 Quantum DXi3500 and Describes unpacking DXi5500 Quick Start and installing both Guide the DXi3500 and DXi5500 systems 81-81702...
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15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below. Quantum Corporate Headquarters To order documentation on the DXi3500/DXi5500 or other products contact: Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 Quantum DXi3500 and DXi5500 User’s Guide...
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- Submit online service requests, update contact eSupport information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at: www.quantum.com/eSupport.
StorageCare Guardian enables Quantum to proactively monitor the health of Quantum products, use diagnostic data to predict possible failures, and determine whether or not the problem involves a Quantum product or other critical component in the environment. Benefits gives the customer added assurance that Quantum...
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StorageCare Guardian StorageCare Guardian allows Quantum to • Monitor diagnostic data related to Quantum products • Receive alarms that notify Quantum of issues at the customer site • Run diagnostic utilities to more quickly determine the root cause of issues •...
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StorageCare Guardian provides information and updates to the Quantum Enterprise Server that resides at Quantum Support. 4 If an error or problem is detected, Quantum queues a request to the agent for data collection or real-time access to StorageCare Guardian the system.
Chapter 1 DXi3500 and DXi5500 System Description This chapter describes the DXi3500 and DXi5500 system and its components. The chapter consists of: • Overview • Features and Benefits • DXi3500 and DXi5500 Systems • Hard Drive Storage • Supported RAID Configurations •...
(emulating tape cartridges) improves restore time by eliminating the time required to load a cartridge and transfer speed restrictions. Features and Benefits Both the DXi3500 and DXi5500 systems provides the following features and benefits: • High availability features: •...
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• Supported by every major backup software vendor • Installs in a standard rack with a minimum depth of 30 in (76.2 cm) The DXi3500/DXi5500 must be installed in a restricted access Note: location per specification EN69050-1. This system must only be installed by qualified IT service personnel.
Data Reduction Data Reduction Data reduction is the process of reducing the amount of storage capacity required to store your data. The DXi3500 and DXi5500 systems provide two techniques to optimize the storage space required on your system: • Data De-duplication •...
GB drives) tape drives cartridges 15.0 TB Both the DXi3500 and the DXi5500 use the same hard drive sleds, however, the chassis and other system components differ between the two systems. Refer to the following sections: • DXi3500 System Components •...
Chapter 1 DXi3500 and DXi5500 System Description DXi3500 and DXi5500 Systems DXi3500 System The DXi3500 system houses the following components: Components • Drive sleds (four or eight drive sleds per storage array) (qualified IT personnel serviceable) • Two redundant power supplies...
Chapter 1 DXi3500 and DXi5500 System Description DXi3500 and DXi5500 Systems DXi3500 Customer The following list of DXi3500 components are customer replaceable (see Replaceable Components “Related Documents” on page xv for replacement instructions): The replacement procedures must be completed by qualified Note: IT personnel.
Chapter 1 DXi3500 and DXi5500 System Description DXi3500 and DXi5500 Systems Figure 4 DXi5500 System Components Drive sleds Power and reset buttons Keyboard, VGA, parallel and COM Center Ethernet Fibre Channel ports ports (service only) fans ports Left-hand blower Right-hand blower Power supplies Quantum DXi3500 and DXi5500 User’s Guide...
• Redundant fan modules located at the back of the unit • Battery Backup Unit, BBU Hard Drive Storage Serial ATA hard drives (see figure 5) are the heart of both the DXi3500 and DXi5500 systems. Quantum DXi3500 and DXi5500 User’s Guide...
DXi series system into a data center environment just like a physical tape library. Network Attached The DXi3500 and DXi5500 systems have the ability to serve as a NAS Storage (NAS) appliance for backup purposes (see figure 6).
This protocol is used with UNIX/Linux networks. Figure 6 NAS Backup Via CIFS and NFS DX 3500/DX 5500 Linux Clients Windows Clients The NAS portion of DXi3500/DXi5500 is optimized for backup rather than file sharing. Quantum DXi3500 and DXi5500 User’s Guide...
19-23 with drive 24 as a hot spare). Hard Drive Failures • In a DXi3500, each RAID set can sustain a single hard drive failure. • In a fully populated DXi5500, there are two hot spares. The first hot spare protects the first and second RAID sets and the second hot spare protects the third and fourth RAID sets.
There are a number of RAID levels in use today such as 0, 1, 3, 5, and 10. The DXi3500 and DXi5500 systems support RAID 5, but only the DXi5500 systems can be configured with a hot spare.
7), backup data is written Disk to Disk to Tape Scenario from the backup server(s) directly to the DXi3500/DXi5500 via a network or SAN ( ). Once the backup data is stored on the DXi3500/ Step: 1 DXi5500, you can replicate the data to a tape library (...
Chapter 1 DXi3500 and DXi5500 System Description Typical Configurations their data to a local DXi system. The DXi system would then replicate that backup data to a DXi system located in a larger data center. If the data is lost at a remote site, the backup data could be rebuilt from the replicated data located on the larger data center’s DXi system.
Relocating the DXi3500 and DXi5500 Systems • Data Replication Turning on the System The power on procedure differs depending on the system (DXi3500 or DXi5500). Refer to the following section to turn on the DXi3500 or DXi5500 system: • Turning on the DXi3500 DXi3500 •...
Turning on the DXi3500 To turn on the DXi3500 system (see figure DXi3500 1 Push the power button located on the front of the DXi3500. Figure 9 Turning on the Power button DXi3500 To turn on the DXi5500 system (see...
Chapter 2 Basic Operations DXi3500/DXi5500 Operations DXi3500/DXi5500 Operations The front panels of both the DXi3500 and DXi5500 have a series of LED indicators. • Chassis LEDs and Buttons • Hard Drive Sled LEDs • Ethernet Port LEDs Chassis LEDs and...
Look at the back of the unit to identify the failed power supply with an amber LED indicator. Power on This LED is lit when the DXi3500 is powered Quantum DXi3500 and DXi5500 User’s Guide...
Hard drive failure This LED is lit when a hard drive has failed. Look at the front of the unit to identify the failed hard drive with an red LED indicator. Quantum DXi3500 and DXi5500 User’s Guide...
Blue LED blinking The hard drive is active and receiving data. Red LED solid The hard drive sled has failed. Replace the hard drive sled (see the Quantum DXi3500/ DXi5500/DPM5500 Hard Drive Replacement Instructions (PN 81-81705) included on the documentation CD.
Chapter 2 Basic Operations DXi3500/DXi5500 Operations On the back of the DXi3500/DXi5500 chassis, the Ethernet ports contain Ethernet Port LEDs LEDs that indicate the status of the Ethernet port (see figure 14 table Figure 14 Ethernet Port LEDs DXi5500 shown...
Chapter 2 Basic Operations DXi3500/DXi5500 Operations On the back of the DXi3500/DXi5500 chassis, each power supply contains Power Supply LED an LED that indicates the health status of the power supply (see to figure 15 table Figure 15 Power Supply LED...
Relocating the DXi3500 and DXi5500 Systems Relocating the DXi3500 and DXi5500 Systems If you ever need to install the DXi3500 or DXi5500 system to a different location, refer to the Quantum DXi3500 and DXi5500 Quick Start Guide PN 81-81700 included on the documentation CD. These instructions include hardware installation and cabling as well as initial software configuration.
DXi system. Once the VTL partition or NAS share is replicated back to the original source system, the VTL partition can be recovered and the system returned to normal operation. For more information on failback, see Data Replication on page 105. Quantum DXi3500 and DXi5500 User’s Guide...
The DXi3500 and DXi5500 systems utilize a web-based interface which allows you to configure and manage the system from a remote workstation on the same network. The DXi3500 and DXi5500 systems are managed through the following web pages (accessible using Internet browser software installed on the host computer): •...
DXi3500 and DXi5500 Web Pages DXi3500 and DXi5500 Web Pages The Internet browser software is not supplied with the DXi3500 and DXi5500 systems; you must obtain and install it independently. The DXi3500 and DXi5500 systems support the following Internet browsers: Windows •...
Chapter 3 DXi3500 and DXi5500 Remote Management DXi3500 and DXi5500 Web Pages Figure 16 DXi3500 and DXi5500 Web Page Menu Items Login Configuration Status Alerts Utilities Home Data Services Space System Details Storage Email Management Physical Tape Space VTL State System Temp.
Chapter 3 DXi3500 and DXi5500 Remote Management DXi3500 and DXi5500 Web Pages Accessing DXi3500 and To access the DXi3500 and DXi5500 web pages: DXi5500 Web Pages 1 On the host computer, open the Internet browser software. 2 In the field, type http://IPaddress/ where IP address is the IP Address address for the system.
Chapter 3 DXi3500 and DXi5500 Remote Management DXi3500 and DXi5500 Web Pages 3 Select the login type and enter the appropriate password. Login Type Default Password Description Monitor password The monitor user is allowed to view the DXi3500 and DXi5500...
Chapter 3 DXi3500 and DXi5500 Remote Management DXi3500 and DXi5500 Web Pages Using the DXi3500 and The first page that displays after you login to the DXi3500 and DXi5500 DXi5500 Web Pages web pages is the system page (see figure 18).
Chapter 3 DXi3500 and DXi5500 Remote Management DXi3500 and DXi5500 Web Pages Table 8 Quick Status Section Quick Status Section The quick status section displays the system and VTL status, host name, IP address, and provides storage capacity information. The...
Chapter 3 DXi3500 and DXi5500 Remote Management DXi3500 and DXi5500 Web Pages Table 11 System Details System Details Section Section The system details section displays overall system health information and data reduction performance. The data reduction performance area provides details on the original data size before...
Configuration Configuration Configuration The management frame displays the page (see figure 19). Configuration The DXi3500/DXi5500 system must be offline before making Note: any changes to the system configuration (see “VTL/NAS Actions” on page 121). Quantum DXi3500 and DXi5500 User’s Guide...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Page Figure 19 Configuration page allows you to configure both the virtual tape cartridges Storage Configuring Storage and NAS area. To configure the media: 1 From the page, click the tab. Configuration...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Figure 20 Media Page Storage tab page is divided into two areas: Storage • • NAS Area Quantum DXi3500 and DXi5500 User’s Guide...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration link allows you to modify the cartridge configuration on one or all volumes. To modify the tape cartridges: 1 Click on the link. page displays (see figure Figure 21 VTL Page 2 Enter the quantity of tape cartridges.
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N is any single digit (0-9). Barcodes automatically increment. 5 Click to create the tape cartridges. Create The cartridges are created and are available on the DXi3500/DXi5500 system. 6 To delete tape cartridges, select the cartridge from the Delete Tape list and click...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration NAS Area The DXi3500 and DXi5500 systems have the ability to serve as a NAS appliance for backup purposes. The page is used to configure the NAS portion of the system. If this is a Windows NAS share, you must configure the...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Shares section is used to add or edit NAS shares. Shares 1 Click to add a NAS share. a share, click the link. Note: Edit Share Name page displays (see figure 23).
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Table 14 NAS Share Fields Field Description Enter a name for the NAS share. Name Enter a desciption for this NAS share (optional). Description (optional) Select this option to make this NAS share read...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Figure 24 Windows Domain Page 2 Edit the information as desired (see table 3 for a Windows Domain description of the fields). You cannot disjoin a if there are CIFS Note: Domain Workgroup shares on the system.
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Chapter 3 DXi3500 and DXi5500 Remote Management Configuration - Enter the name. This can be the Domain/Workgroup Name Workgroup name of an existing workgroup or a new workgroup (examples: Workgroup Sales 3 Click Apply When a Samba server is joined to a workgroup, the share...
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Chapter 3 DXi3500 and DXi5500 Remote Management Configuration • - Re-enter the password to confirm. Confirm Administrator Password 2 Click Apply Note: When the system is joined to the domain Active Directory all the share security is managed by the...
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Chapter 3 DXi3500 and DXi5500 Remote Management Configuration • Next | Finish Delegate the right to read/write dNSHostname and servicePrincipalName: • Select the organizational unit "Computers" or the appropriate name. This is the folder that contains individual computers that belong to the domain.
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Chapter 3 DXi3500 and DXi5500 Remote Management Configuration page: Windows Domain • : Active Directory Domain type • : abc.def.xyz.com Domain name Note: You must use a fully qualified domain name; character case is not important. • Primary Domain Controller Preferred option if DNS is working: Use DNS discovery If DNS is not working well or if you cannot ping abc.def.xyz.com,...
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Chapter 3 DXi3500 and DXi5500 Remote Management Configuration 1 Is the DNS server specified on the Network page capable of resolving the domain name? # nslookup abc.def.xyz.com # host abc.def.xyz.com 10.20.30.40 to see if the DNS server 10.20.30.40 can resolve abc.def.xyz.com. If it...
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Chapter 3 DXi3500 and DXi5500 Remote Management Configuration 6 If the username is not a member of the Administrator or Domain Admins group, then check to make sure he has the correct rights to join a domain: user1@ABC.DEF.XYZ.COM # net ads status -U Make sure you see the following lines in the output: dNSHostName: dx1.abc.def.xyz.com...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Figure 25 Access Control Page 2 There are two ways to add access control: Add a Workgroup Share Administrator Add a Workgroup If you have configured a Workgroup a Click to add a workgroup user.
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Figure 26 Add Workgroup Page Edit the information as desired (see table 15 Workgroup Users a description of the fields). Click Apply Table 15 Workgroup Users Field Description Fields Enter a user name for this local user.
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Figure 27 Add Share Administrator Page Enter a name and click User Group Apply The share administrator is added. ADS Share Permissions To set the ADS share permissions: 1 Log into the primary domain controller as a administrator.
• Assigning Barcodes • Configuring VTL Properties Configuring Partitions Partitioning provides the capability to divide the DXi3500/DXi5500 virtual tape drives and storage elements into separate partitions, usable by separate host computers. The page contains a list of Partitions unassigned tape drives and cartridges as well as all user defined partitions currently configured on the system.
Editing a Partition • Deleting a Partition Adding a Partition Up to eight partitions can be added to a DXi3500 system. Up to sixteen partitions can be added to a DXi5500 system. Caution: Ensure that your backup package is properly configured for the correct number of tape drives emulated in the DXi3500/DXi5500 system partition.
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration 1 Set the DXi3500/DXi5500 system to the off-line state (see “VTL/NAS Actions” on page 121). 2 From the page, click to add a partition to the system. Partition page displays (see figure 29).
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If you select a library such as the , the ATL P1000 or ATL P7000 DXi3500/DXi5500 appears as the appropriate library to the host and backup application. If you select Quantum DXi and Quantum DX5000 the host and backup application recognize the devices as a Quantum system respectively.
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Map the Ethernet/Fibre Channel ports as described in “Configuring the Device Mappings” on page 71. 10 Return the DXi3500/DXi5500 system to the on-line state (see “VTL/ NAS Actions” on page 121). The partition is added to the partition list. To add another partition, repeat this procedure.
Configuration Editing a Partition To edit a partition: To add, edit, or delete a partition, the system must be offline. Note: 1 Set the DXi3500/DXi5500 system to the off-line state (see “VTL/NAS Actions” on page 121). 2 From the page, click the link for the partition you wish to Partition edit.
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Chapter 3 DXi3500 and DXi5500 Remote Management Configuration 5 Return the DXi3500/DXi5500 system to the on-line state (see “VTL/ NAS Actions” on page 121). The partition is updated. Deleting a Partition To edit a partition: Note: To add, edit, or delete a partition, the system must be offline.
4 When you have selected the tape(s) and write protection status, click Apply Write protection for the selected tapes is enable/disabled. Assigning Barcodes Barcode labels provide individual identities for each tape cartridge in the system. These labels allow the DXi3500/DXi5500 system and third-party Quantum DXi3500 and DXi5500 User’s Guide...
Barcode labels are automatically assigned during the DXi3500/DXi5500 system initialization. These barcode labels can be over-ridden if necessary. To assign a barcode label to a tape cartridge(s): 1 Set the DXi3500/DXi5500 system to the off-line state (see “VTL/NAS Actions” on page 121).
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“VTL/ NAS Actions” on page 121). Configuring VTL Properties The VTL name identifies the DXi3500/DXi5500 system so it can be distinguished from other devices on the network through the SNMP interface. To set the VTL name: 1 Set the DXi3500/DXi5500 system to the off-line state (see “VTL/NAS...
4 Return the DXi3500/DXi5500 system to the on-line state (see “VTL/ NAS Actions” on page 121). The DXi3500/DXi5500 system will use the new VTL name the next time the system is rebooted. The VTL name is independent of the host name in the Note:...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration The management frame displays the page (see Network Configuration figure 34). Figure 34 Network Page Configuration page contains links to individual Ethernet Network Configuration port information as well as general network information.
Configuration Fields Field Description DHCP Enable or disable DHCP on the specific DXi3500/DXi5500 port (port 1 or port 2). IP Address View or set the IP address for the DXi3500/DXi5500 system. View or set the network mask for the DXi3500/DXi5500 system...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Configuring the Date and The date and time can be set from the DXi3500/DXi5500 system web Time pages. Setting the correct date and time allows the system to provide accurate reports when events occur on the system.
Select (Network Time Protocol) to synchronize the Use NTP DXi3500/DXi5500 system to an NTP server. The “Select a Server” selection makes a list of well-known NTP servers such as the U.S. Naval Observatory Master Clocks in Washington, DC and Colorado Springs, Colorado available. The “Specify server”...
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Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Passwords The DXi3500/DXi5500 system has two levels of security built into the system: Monitor and Administrator. The monitor user is allowed to view the DXi3500/DXi5500 system management pages, but not change them.
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration 1 In the page, click Security The management frame displays the page (see figure 37). Note: The default setting for SSL is disabled Figure 37 SSL Configuration 2 To enable SSL, select...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Figure 38 Install SSL Certificate Page 4 Under , type the location and filename Upload Your SSL certificate file of the new SSL certificate file. Note: Use the button to browse the system and locate the Browse desired SSL certificate file.
Device Mapping virtual devices (robot and tape drives) to specific iSCSI or Fibre Channel ports. The default setting for both the DXi3500 and DXi5500: • Ethernet port 1 is assigned the robot and tape drives 0 through 5. To access the...
The controller assigns a robot and partition to each iSCSI port. Example: A DXi3500/DXi5500 has two potential iSCSI ports. A system with 2 partitions would have a robot assigned to LUN 0 on Eth 1 and Eth 2 and all other devices within that partition assigned to additional LUNs on that port.
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Fibre Channel ports. The controller assigns a robot and partition to each Fibre Channel port. Example: A DXi3500 has two potential Fibre Channel ports and a DXi5500 has four potential Fibre Channel ports. A system with 2 partitions would have a robot assigned to LUN 0 on FC 1 and FC 2 and all other devices within that partition assigned to additional LUNs on that port.
The DXi3500/DXi5500 system allows you to control and configure each of the iSCSI Ethernet input ports that connect to the customer storage network. The iSCSI Ethernet input ports are numbered 0 through 1 and are located on the back of the DXi3500 and DXi5500 systems (see figure 40).
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Figure 41 iSCSI Configuration Page Configure the following iSCSI settings as desired: • Cyclic Redundancy Check is a common technique for CRC/Checksum - detecting data transmission errors. Messages are divided into predetermined lengths that are divided by a fixed divisor. According to the calculation, the remainder number is appended onto and sent with the message.
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SRP, select OK and enter a User Name Password for the target. Configuring the Fibre Channel Options The DXi3500/DXi5500 system allows you to control and configure each of the Fibre Channel input ports that connect to the customer SAN. To access the page (see figure...
17 for field descriptions) Port Settings allows you to set the AL_PA, Loop ID and link speed for each Fibre Channel port connecting the DXi3500/DXi5500 system to the customer SAN. If you are manually assigning the robot and tape Caution:...
Fibre Channel port (1GB/sec, 2GB/sec, or Automatic). The default setting is Automatic. Configuring the RAID Settings The DXi3500/DXi5500 system allows you to configure new hard drives that have been added to the system. To access the RAID Configuration page: In the...
Chapter 3 DXi3500 and DXi5500 Remote Management Configuration Figure 43 RAID Configuration Page (DXi5500 Shown) If there are no new drives added to the system, the page will display . If new drives are detected, they will new disk drives have been detected display on this page and an button will display.
The new hard drives are added to the system configuration. Status page allows you to view information on the emulated tape Status drives, virtual disks, robot, storage bins, and DXi3500/DXi5500 system hardware. The page allows you to view the status of the following Status DXi3500/DXi5500 details: •...
Chapter 3 DXi3500 and DXi5500 Remote Management Status Figure 45 Status Page VTL event information Logical VTL Performance Physical view view VTL view page provides two views for the system hardware: Status • Physical View The physical view displays the physical representation of the virtual components (tape drives, tape cartridges, and robots) of the VTL.
• Logical View A logical view displays the partitions within the DXi3500/DXi5500 system. Clicking on a partition displays the specific details for that partition on the right hand side of the page.
Chapter 3 DXi3500 and DXi5500 Remote Management Status Figure 46 Tape Drive Details Selected tape drive Tape drive details The tape drive details are shown in table Table 18 Tape Drive Details Field Description Status Displays the current drive status. The drive can be reading, writing, or idle.
Chapter 3 DXi3500 and DXi5500 Remote Management Status Field Description Serial Number Displays the tape drive serial number. Displays the logical unit of the tape drive. Port Displays the port number assigned to the tape drive. To view the robot details:...
Chapter 3 DXi3500 and DXi5500 Remote Management Status Table 19 Robot Details Field Description Status Displays the current status of the robot. Displays the current contents of the robot. If a Contents cartridge is present, the bar code label appears in the robot contents.
Chapter 3 DXi3500 and DXi5500 Remote Management Status Figure 48 Storage Bin Details Storage Storage bin details The storage bin details are shown in table Table 20 Storage Bin Details Field Description Displays the current status of the storage bin.
(see figure 50 for component locations): • Disk module status (accessible from front of unit) • Fan module status (internal on DXi3500, external on DXi5500) • Power supply status (back of unit) • Temperature status • Battery status (back of unit)
Chapter 3 DXi3500 and DXi5500 Remote Management Status • Ethernet port status (back of unit) • Fiber Channel port status (back of unit) Figure 50 DXi 3500 and DXi5500 Component Locations FC 1 ports Ethernet ports 0 and 1 BBU tray...
Chapter 3 DXi3500 and DXi5500 Remote Management Alerts Alerts page allows you to setup the DXi3500/DXi5500 system to send Alerts email alerts when hardware or software events have occurred on the system. To access the page, from the contents frame, click...
Chapter 3 DXi3500 and DXi5500 Remote Management Alerts Email Page 1 To access the page, from the page, click the tab. Email Alerts Email The management frame displays the tab (see figure 52). Email Figure 52 Email Tab 2 Edit the...
DXi5500 system such as starting up or shutting Operator Access down the system, an email is sent to everyone on the operator access recipient list. When a soft error has occurred on the DXi3500/ Message Type: Soft Error DXi5500 system such as an attention state (high temperature warning), an email is sent to everyone on the soft error recipient list.
Chapter 3 DXi3500 and DXi5500 Remote Management Alerts Table 22 Email Server Field Description Information View or set the outgoing email server hostname Outgoing Email for the DXi3500/DXi5500 system (for example, Server Host the DNS name). Name : A DNS service is required for external...
Chapter 3 DXi3500 and DXi5500 Remote Management Alerts Figure 53 SNMP Tab 2 Enable the trap selections to be reported (see table 23): Table 23 SNMP Trap Field Description Selections Informational If selected, are enabled. Informational Traps Warning If selected, are enabled.
Chapter 3 DXi3500 and DXi5500 Remote Management Alerts page displays indicating the configuration has been Results changed. 4 Click in the Trap Destination area (see figure 54), to set the IP DXi3500/ addresses that are to receive the traps generated by the...
Chapter 3 DXi3500 and DXi5500 Remote Management Alerts Figure 55 SNMP Community Management 7 Under , enter the new community information: New Community a A unique name in the field, the field holds up to 20 Name characters (a-z, A-Z), no special characters or blank spaces are...
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Chapter 3 DXi3500 and DXi5500 Remote Management Alerts IP address in the field, if the value in the Network IP Address Mask edit box ends in a zero, the value in the IP address edit box must also end in a zero.
Chapter 3 DXi3500 and DXi5500 Remote Management Alerts Access rights for the new community: • allows SNMP operations: • allows both SNMP operations Get/Set 8 Click page displays indicating the community has been added. Results 9 Click from the SNMP tab to send a test SNMP trap.
Chapter 3 DXi3500 and DXi5500 Remote Management Alerts Table 24 Company Field Description Information Company Name View or edit the company name where the DXi3500/DXi5500 system resides. Street View or edit the street name where the company is located. View or edit the city where the company is City located.
Chapter 3 DXi3500 and DXi5500 Remote Management Data Services Field Description Street View or edit the primary/secondary contact street address. View or edit the primary/secondary contact city City location. State View or edit the primary/secondary contact state location. Postal Code View or edit the primary/secondary contact postal code.
Space Management • Data Replication When data de-duplication is enabled on the DXi3500 or DXi5500 system, Space Management it is not possible to accurately predict the amount of storage space required since the de-duplication process depends on the type of data being stored.
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Chapter 3 DXi3500 and DXi5500 Remote Management Data Services Data de-duplication works by recognizing repeated De-duplication Policy: in a steam of data. Only a single instance of each blocklet is blocklets stored and references (tags) are made for all of the duplicate blocklets.
Chapter 3 DXi3500 and DXi5500 Remote Management Data Services Figure 58 Space Usage Page Space usage Enable notifications System usage threshold 2 Select the notification check box to receive notifications when the system usage threshold has been exceeded. 3 Enter the percentage for the system usage threshold.
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• Truncation of all deduplicated files will proceed, regardless of policy Space Reclamation The block pool data area of both the DXi3500 and DXi5500 systems is used to store tags that reference deduplicated and replicated data. Tags are used to rebuild a deduplicated file if it needs to be recovered. If this...
Chapter 3 DXi3500 and DXi5500 Remote Management Data Services discarded and the disk space it occupied is returned to the filesystem for use. To configure space reclamation: 1 From the page, click the link. Space Management Space Reclamation page displays (see figure 59).
Data Replication The DXi3500 and DXi5500 systems can be configured to automatically replicate data on another DXi system as part of a disaster recovery plan. Replication is the process of sending replicated data from a source VTL partition or NAS share to a target VTL partition or NAS share.
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1 From the page, click the tab. Data Services Replication Note: Data replication is a licensed feature for the DXi3500 and DXi5500. Contact your Quantum Sales representative for more information on purchasing this option. page displays (see figure 60). Replication...
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication Figure 60 Replication Page page is divided into the following sections: Replication • Source Role Page • Target Role Page • Events Page page is used to define the VTL partition(s) and/or NAS...
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication Figure 61 Source Role Page Source Host name or IP address Encryption 2 Enter the hostname or IP address for the replication target and click Apply is selected by default. When...
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication 1 Click from the page to replicate VTL partitions. Source Role page displays (see figure 62). Source Role VTL Figure 62 Source Role VTL Page VTL partitions page displays the available VTL partitions that Source Role VTL have been deduplicated.
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Status area. Source Role NAS section is used to select and configure NAS shares Source Role NAS for replication. Currently, the DXi3500/DXi5500 only supports NFS 2 and Note: NFS 3 protocols. NFS 4 is NOT supported. 1 Click from the page to replicate NAS shares.
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication Figure 63 Source Role NAS Page NAS shares page displays the available NAS shares that Source Role NAS have been deduplicated. The page also displays the current replication status for the share and information on the most recent replication that was run.
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Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication 3 To check the status of status of the NAS share prior to replicating, click Check Readiness A window displays showing the status of the NAS share. If any NAS shares are in use or being deduplicated, they will display in the window.
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication Figure 64 Source Role Actions Page Actions Replication service Replication state Replication Performance Clear The replication service controls both replication and failback traffic. a Click to pause both replication and failback traffic for a Pause replication in process.
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication a Click to enable replication for all deduplicated VTL Enable partitions and NAS shares. b Click to disable replication for all deduplicated VTL Disable partitions and NAS shares. If you click...
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication Figure 65 Target Role Page Target Host names or IP addresses 2 Enter the host names or IP addresses for the replication sources and click . Up to ten sources can be defined.
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication Figure 66 Target Role VTL Page Replicated partitions Replicated partitions failback jobs page displays the available VTL partitions that have Target Role VTL been replicated. The page displays information on failback jobs and also the average MB/sec for a replication job that was completed or in progress.
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, or replicated Recover Failback Delete NAS shares. Note: Currently, the DXi3500/DXi5500 only supports NFS 2 and NFS 3 protocols. NFS 4 is NOT supported. 1 Click from the page to replicate NAS shares. Target Role page displays (see figure 67).
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication Figure 67 Target Role NAS Page NAS shares page displays the available NAS shares that Target Role NAS have been replicated. The page displays information on failback jobs and also the average MB/sec for a replication job that was completed or in progress.
Chapter 3 DXi3500 and DXi5500 Remote Management Data Replication The system prompts you for a hostname or IP address of the source system. Enter the hostname or IP address for the source system where you want the replicated share to failback and click Apply The NAS share is failed back to the source system.
Chapter 3 DXi3500 and DXi5500 Remote Management Utilities Figure 68 Events Page Events Messages 2 Review the replication events. Utilities page allows you to perform maintenance functions on the Utilities DXi3500/DXi5500 system, including uploading and activating software images, and configuration files. The...
Chapter 3 DXi3500 and DXi5500 Remote Management Utilities Figure 69 Utilities Page page contains: Utilities • VTL/NAS Actions • System Log • Uploading Firmware • System Configuration • Rebooting the DXi3500/DXi5500 System page is divided into the following sections: VTL/NAS Actions VTL/NAS Actions •...
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Warning: THIS OPERATION WILL CAUSE ALL DATA TO BE LOST ON THIS SYSTEM! section is used to delete all data from the DXi3500/ Delete All Data DXi5500 system. The delete all process will perform the following actions: • Delete all NAS shares and their contents •...
• - Informational events are for informational Hardware Information purposes only and do not require any intervention on the DXi3500/ DXi5500 system such as the commencement of a hard drive rebuild. Quantum DXi3500 and DXi5500 User’s Guide...
Replication Information informational purposes only such as the commencement of a replication. • - VTL Activity indicates a change within the DXi3500/ VTL Activity DXi5500 system such as the recognition of new tape media. Select the system log type(s) and click to display the list.
Chapter 3 DXi3500 and DXi5500 Remote Management Utilities To upload new firmware image: 1 Access the page (see Accessing Utilities). Utilities 2 Click Firmware page displays (see figure 71). Firmware Figure 71 Uploading Firmware 3 Type the location and filename of the new software image.
6 Click to return to the page. Utilities The DXi3500/DXi5500 system will use the new firmware image the next time the system is rebooted (see Rebooting the DXi3500/DXi5500 System). This option allows the current configuration to be downloaded to the System Configuration administrator’s system as a single file.
Chapter 3 DXi3500 and DXi5500 Remote Management Utilities Downloading a System Configuration File To download a system configuration file: 1 Access the page (see Accessing Utilities). Utilities 2 Click the tab (see figure 73). Configuration Figure 73 Downloading Configuration Files...
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Uploading System Configuration File This option allows a saved configuration file to be uploaded to the current DXi3500/DXi5500 system. The system configuration contains all of the configuration information entered by the DXi3500/DXi5500 system administrator including: • IP configuration • All other configured features...
• Network Performance Monitor Download System Diagnostics File The DXi3500/DXi5500 system allows you to download a system diagnostics file to your local host which is helpful when troubleshooting problems on the system. Have this file available prior to contacting Quantum customer support.
Chapter 3 DXi3500 and DXi5500 Remote Management Utilities 2 Click the tab (see figure 75). Diagnostics Figure 75 Downloading Diagnostics Files 3 Under , click Download System Diagnostics File Download A confirmation message will display, asking whether to open or save the file.
Chapter 3 DXi3500 and DXi5500 Remote Management Utilities To enable/disable netserver: 1 Select enable or disable and click Apply 2 When you are done testing the network performance, disable the Network Performance Monitor Rebooting the DXi3500/ To reboot or shutdown the DXi3500/DXi5500:...
Enabling Data Replication Data replication is a licensed feature for the DXi3500 and DXi5500. Contact your Quantum Sales representative for more information on purchasing this option. Once you have received your Data Replication Quantum DXi3500 and DXi5500 User’s Guide...
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Certificate Data Replication Authorization License Key page returns a data replication Data Replication Authorization license key. 5 Enter this license key into the DXi3500 or DXi5500 page License Key (see figure 77). The data replication option is enabled. Refer to Data Replication page 105 for more information on configuring data replication.
Chapter 4 Troubleshooting This chapter describes problems you may encounter during the setup and operation of the DXi3500/DXi5500 system. Corrective information is provided to help you resolve the problems. Common Problems and Solutions The troubleshooting information in this section covers the following topics: •...
One power supply is Contact your Quantum Customer Support not functioning. representative for a power supply replacement. Both power supplies Contact your Quantum Customer Support are not functioning. representative for a power supply replacement. Quantum DXi3500 and DXi5500 User’s Guide...
Port on the hub or switch is not active or connected to a hub or damaged. switch. Port on the DXi3500/DXi5500 controller is damaged. Contact the Quantum Customer Support department (see the Preface for contact information). Quantum DXi3500 and DXi5500 User’s Guide...
Contact the Quantum Customer Support department (see the Preface for contact information). DXi3500/DXi5500 Try to ping the DXi3500/DXi5500 system IP system is not visible address from a host on the same network. If on the Ethernet the ping reports round trip times, the network.
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1 Failback the Scalar 24 VTL partition from the DXi7500 to the DXi3500/5500. 2 Recover the Scalar 24 VTL partition on the DXi3500/DXi5500. The recovered partition will be called Quantum DXi. 3 Edit the partition and change the VTL library emulation back to Scalar 24 and change the name back to the original VTL partition name.
On Linux, the tool can be very useful to investigate and adjust ethtool speed/ settings. duplex It can be useful to use a tool such as to help verify network netperf performance characteristics. Quantum DXi3500 and DXi5500 User’s Guide...
The DXi3500 and DXi5500 can be used as part of your disaster recovery plan through its built in data replication capability. Data replication is used to create another copy of your data on a remote DXi3500 or DXi5500 system. In the event of a disaster where the original data was lost, the replicated data can be quickly recovered from the remote system allowing your business to resume normal operations.
Chapter 5 Implementing a Data Replication Plan Setting Up Data Replication Setting Up Data Replication Setting up data replication on the DXi3500 and DXi5500 consists of the following steps (see figure 78): • Setting Up the Target DXi System •...
Figure 79 Target Role Page Target Host names or IP addresses 3 Enter the source system hostname or IP addresses for the replication source system and click . Up to ten sources can be defined. Apply Quantum DXi3500 and DXi5500 User’s Guide...
For more information on accessing the remote management pages, see chapter 3, DXi3500 and DXi5500 Remote Management. 2 From the page, click the link. Replication Source Role page displays (see figure 80). Source Role Quantum DXi3500 and DXi5500 User’s Guide...
For optimization purposes, the underlying data is continuously updated and will become available when the replication is either run manually or via a scheduled replication. To enable replication and replicate a partition or share: Quantum DXi3500 and DXi5500 User’s Guide...
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Replicating a NAS Share Replicating a VTL Partition To enable replication and to replicate a VTL partition: 1 Click from the page to replicate VTL partitions. Source Role page displays (see figure 81). Source Role VTL Quantum DXi3500 and DXi5500 User’s Guide...
The page also displays the current replication status for the partition and information on the most recent replication that was run. 2 Select the partition to replicate and click Edit page displays (see figure 82). Edit Replication Quantum DXi3500 and DXi5500 User’s Guide...
Replication should be scheduled to run after backups are complete. 4 Click Apply page displays (see figure 81). Source Role VTL 5 To manually run the replication process, select the partition and click Replicate Now Quantum DXi3500 and DXi5500 User’s Guide...
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DXi7500, refer to the special recovery instructions in the troubleshooting section (see Recovering a Scalar 24 VTL from a DXi7500 page 138). Quantum DXi3500 and DXi5500 User’s Guide...
To schedule a replication time, Enable select and enter the date and time to run the Replicate daily at replication process. Replication should be scheduled to run after backups are Note: complete. 4 Click Apply Quantum DXi3500 and DXi5500 User’s Guide...
Target Role replicated (partition or share). Refer to the following sections for your specific data type: • Recovering a VTL Partition • Recovering a NAS Share Quantum DXi3500 and DXi5500 User’s Guide...
Figure 84 Major Steps for Recovering a VTL Partition To recover a VTL partition (see figure 84): 1 Click from the page to recover a VTL partition. Target Role page displays (see figure 85). Target Role VTL Quantum DXi3500 and DXi5500 User’s Guide...
The partition and its cartridges are recreated on the target system. You must add tape drives and a robot and map the devices before the partition is accessible (see Configuring Partitions on page 53). Quantum DXi3500 and DXi5500 User’s Guide...
Chapter 5 Implementing a Data Replication Plan Recovering Replicated Data Recovering a NAS Share For a list of major steps for recovering a NAS share, see figure Figure 86 Major Steps for Recovering a NAS Share Quantum DXi3500 and DXi5500 User’s Guide...
If the source share is an NFS share, then the target NFS Note: share must be restored as an NFS share. If the source share is a CIFS share, then the target CIFS share must be restored as a CIFS share. Quantum DXi3500 and DXi5500 User’s Guide...
Target Role replicated (partition or share). Refer to the following sections for your specific data type: • Failing Back a VTL Partition • Failing Back a NAS Share Quantum DXi3500 and DXi5500 User’s Guide...
Figure 88 Major Steps for Failing Back a VTL Partition To failback a VTL partition: 1 Click from the page to failback a VTL partition. Target Role page displays (see figure 89). Target Role VTL Quantum DXi3500 and DXi5500 User’s Guide...
4 Open a new browser and access the remote management pages on system. SOURCE 5 Select the tab from the page. Replication Data Services 6 Click from the page to recover a VTL partition. Target Role Quantum DXi3500 and DXi5500 User’s Guide...
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You must add tape drives and a robot as well as map the devices before the partition is accessible (see Configuring Partitions page 53). Failing Back a NAS Share For a list of major steps for failing back a NAS share, see figure Quantum DXi3500 and DXi5500 User’s Guide...
Figure 90 Major Steps for Failing Back a NAS Share To failback a NAS share: 1 Click from the page to failback a NAS share. Target Role page displays (see figure 81). Target Role NAS Quantum DXi3500 and DXi5500 User’s Guide...
NAS share. Target Role 7 On the source system, select the recovered NAS share from the replicated share list and click Recover The NAS share is recreated on the source system. Quantum DXi3500 and DXi5500 User’s Guide...
Appendix A DXi3500/DXi5500 System Specifications This appendix lists characteristics and specifications for both the DXi3500 and DXi5500. These characteristics and specifications are categorized as follows: • Physical Characteristics • Performance Characteristics • Environmental Specifications For hard drive specifications see the appropriate hard drive Note: product manual.
Appendix A DXi3500/DXi5500 System Specifications Performance Characteristics Power Input Power cord NEMA 5-15P to C13 connector (Qty 2 for DXi3500 and 4 for DXi5500) Interface Hardware 10/100/1000-BaseT Ethernet (2 ports) Optional Fibre Channel interface (2 ports for DXi3500 and 4 ports for DXi5500)
Table 34 provides various library environmental specifications. Table 34 Environmental Power Environment Specifications Electrical inputs Voltage 100 VAC to 240 VAC (DXi3500) 110 VAC to 240 VAC (DXi5500) Rated Frequency 50 to 60 Hz Rated Current 550 watts (DXi3500) 5.5A @ 110VAC - across 2N redundant power cords* 2.75A @ 200VAC - across 2N...
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Operating 63db bystander * 35°C (95°F) is the maximum temperature for the DXi3500/DXi5500 at sea level. For every 1000 feet (305 meters) of altitude, the maximum temperature is reduced by 1° (example: the maximum temperature for a DXi3500/DXi5500 at 1000 feet (305 meters) is 34°C (93°F).
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. Quantum DXi3500 and DXi5500 User’s Guide...
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Reglément sur le matériel brouilleur du Canada. CISPR-22 WARNING! This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Quantum DXi3500 and DXi5500 User’s Guide...
REMARQUE CANADA. En cas d'envoi aux États-Unis, utiliser le cordon d'alimentation CERTIFIÉ UL et convenant pour 100-120 V. En cas d'envoi au Canada, utiliser le cordon d'alimentation CERTIFIÉ CSA et convenant pour 100-120 V. Quantum DXi3500 and DXi5500 User’s Guide...
Ontdoe u daarom van de batterij in overeenstemming met de ter plekke geldende wettelijke bepalingen. VAROITUS Tuote sisältää litiumpariston. Pariston vaihtaminen vääräntyyppiseen paristoon voi aiheuttaa räjähdyksen. Käytetyt paristot on hävitettävä Quantum DXi3500 and DXi5500 User’s Guide...
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Denna produkt innehåller ett litiumbatteri. Om batteriet byts ut mot ett nytt av fel typ föreligger risk för explosion. Begagnade batterier ska hanteras i enlighet med gällande föreskrifter. Litium kan betraktas som ett riskmaterial. Kassera batteriet i enlighet med gällande lokal och nationell lagstiftning. Quantum DXi3500 and DXi5500 User’s Guide...
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Vor der Wartung alle Netzkabel abziehen. Attenzione Prima di effettuare qualsiasi intervento di manutenzione, scollegare tutti i cavi di alimentazione. Advertencia Desconecte todos los cables de alimentación antes de dar mantenimiento. Koppla bort alla nätsladdar innan service utförs. Varning Quantum DXi3500 and DXi5500 User’s Guide...
Class A equipment is intended for Commercial Class A digital device installation. The DXi3500 and DXi5500 systems are configured with the Compression Optyon™ hardware-based compression card. With an Optyon card installed in your system, unique data that has been through the de-duplication process can be compressed at a ratio of 2:1.
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The International Electrotechnical Commission is based in Geneva, Switzerland. Linear Tape-Open (LTO) technology was developed jointly by HP, IBM and Quantum to provide a clear and viable choice in an increasingly complex array of tape storage options. LTO technology is an "open format" technology, which means that users will have multiple sources of product and media.
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DXi3500 or DXi5500 system. In the event of a disaster where Replication the original data was lost, the replicated data can be quickly recovered from the remote system allowing your business to resume normal operations.
35 data deduplication policy 101 downloading a system accessing 35 data reduced by section 33 configuration file 127 date and time 66 data replication 105 DXi3500 Fibre Channel 76 data replication performance 33 Quantum DXi3500 and DXi5500 User’s Guide...
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91 license keys 132 configuration changes 91 accessing 132 hardware failure 91 hard disks logical unit 84 new recipient 91 virtual tape storage 11 login type operator access 91 hard drive administrator 31 Quantum DXi3500 and DXi5500 User’s Guide...
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94 details 82 quick status section 33 traps 93 target role 114 source role 107 actions 119 actions 112 NAS 117 NAS 110 VTL 115 VTL 108 RAID 5 2 Quantum DXi3500 and DXi5500 User’s Guide...
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34 VTL state online/offline 122 VTL/NAS actions delete all data 122 VTL state 122 windows domain joining a domain using a domain user credential 45 joining a windows domain 44 Quantum DXi3500 and DXi5500 User’s Guide...
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