Other Audio Problems - Pioneer Elite SC-09TX Operating Instructions Manual

Audio/video multi-channel receiver
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Additional information
Symptom
No sound from subwoofer.
No sound from one speaker.
Sound is produced from analog
components, but not from digital
ones (DVD, LD, CD-ROM etc.).
No sound is output or a noise is
output when Dolby Digital/DTS
software is played back.
No sound when using the System
Setup or Status menu.

Other audio problems

Symptom
Broadcast stations cannot be
selected automatically, or there is
considerable noise in radio
broadcasts.
A multichannel DVD source
appears to be downmixed to 2
channels during playback.
Noise is output when scanning a
DTS CD.
When playing a DTS format LD
there is audible noise on the
soundtrack.
Can't record audio.
Recorded audio is different from
the current source, or inaudible.
Subwoofer output is very low.
Everything seems to be set up
correctly, but the playback sound
is odd.
Remedy
• Check that the subwoofer is connected properly, switched on and the volume turned up.
• If your subwoofer has a sleep function, make sure it is switched off.
• Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on page 56).
• The crossover frequency may be set too low; try setting it higher to match the characteristics of your other
speakers (see Speaker Setting on page 56)
• If there is very little low frequency information in the source material, change your speaker settings to
Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS (see Speaker Setting on page 56).
• Check that the LFE channel is not set to OFF, or a very quiet setting (see Setting the Audio options on
page 106).
• Check the speaker level settings (see Channel Level on page 57).
• Check that the subwoofer is only connected to the PREOUT SUBWOOFER2 terminal. When only
connecting one subwoofer, connect it to the PREOUT SUBWOOFER1 terminal.
• Check the speaker connection (see Connecting the speakers on page 29).
• Check the speaker level settings (see Channel Level on page 57).
• Check that the speaker hasn't been set to NO (see Speaker Setting on page 56).
• The channel may not be recorded in the source. By using one of the advanced effect listening mode, you
may be able to create the missing channel (see Listening in surround sound on page 36).
• Check that the input signal type is set to DIGITAL (see Choosing the input signal on page 39).
• Make sure that the digital input is assigned correctly for the input jack the component is connected to
(see The Input Setup menu on page 101).
• Check the digital output settings on the source component.
• If the source component has a digital volume control, make sure this is not turned down.
• Make sure that the multichannel analog inputs are not selected. Select any other input source.
• Check that your DVD player is compatible with Dolby Digital/DTS discs.
• Check the digital output settings of your DVD player. Make sure that the DTS signal output is set to On.
• If the source component has a digital volume control, make sure this is not turned down.
• If the HDMI input source is selected, sound is muted until exiting either menu.
• If sound is muted in the sub zone (ZONE 2), it will be restored after exiting the System Setup menu.
Remedy
For FM broadcasts
• Fully extend the FM wire antenna, adjust the position for best reception and secure to a wall, etc.
• Use an outdoor antenna for better reception (see page 31).
For AM broadcasts
• Adjust the position and direction of the AM antenna.
• Use an outdoor antenna for better reception (see page 31).
• Noise may be caused by interference from other equipment, such as a fluorescent light, motor, etc.
Switch off or move the other equipment, or move the AM antenna.
• Make sure that the multichannel analog inputs are selected (see Selecting the multichannel analog inputs
on page 68).
• This is not a malfunction of the receiver. The scan function of your player alters the digital information,
making it unreadable, resulting in noise being output. Lower the volume when scanning.
• Make sure that the input signal type is set to DIGITAL (see Choosing the input signal on page 39).
• You can only make a digital recording from a digital source, and an analog recording from an analog
source.
• For digital sources, make sure that what you're recording isn't copy protected.
• Check that the OUT jacks are properly connected to the recorders input jacks (see Connecting analog
audio sources on page 27).
• The RECOUT source is set to an input source other than the source you're listening to. Select RECOUT
SOURCE to record the current input source (see Playing a different source when recording on page 109).
• To route more signal to the subwoofer, set it to PLUS or set the front speakers to SMALL (see Speaker
Setting on page 56).
• The speakers may be out of phase. Check that the positive/negative speaker terminals on the receiver are
matched with the corresponding terminals on the speakers (see Connecting the speakers on page 29).
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