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Summary of Contents for Curtis McCafe GEMX
- Page 1 Troubleshooting Instructions...
- Page 2 Digital Touchscreen Brew Rails Brew Basket Dispenser LED Freshness & Volume Indicators Faucet Faucet Guard Hot Water Faucet Legs G4GEMXSIFTR10A3026 Single G4GemX 1.5 Gallon Brewer IntelliFresh and FreshTrac Technology ® ®...
- Page 3 Electric Shock Hazard - the following procedures are to be performed only by a qualified service technician. Turn off power when replacing components. Neither Wilbur Curtis Co., Inc. nor the seller can be held responsible for the interpretation of this information, or any liability in connection with its use.
- Page 4 No Power - Display Not Lit Make sure the circuit breaker to the circuit supplying power to the brewer is not tripped and is turned on. On brewers with a power plug, make sure it is connected to the power receptacle. Make sure that the main power toggle switch on the back panel is turned ON.
- Page 5 Water Tank Does Not Fill IMPORTANT: No water or low water in the tank can cause the tank to overheat, resulting in the thermostat reset switch opening. If after correcting a tank fill problem there is no power to the control panel, push the reset switch button to reset.
- Page 6 No Water/Tea Flows From Brewer During Brewing Make sure that the water supply is turned on. Check to see if the water in the tank is level with the water tank probe? If not, see Water Tank Does Not Fill. If the water tank is full, the water is hot and power is on, but NO water flows during a brew cycle, the problem is usually a bad universal power module (UPM).
- Page 7 Water Does Not Heat At All Check to see if the water level in the tank is in contact with the water level probe. If not, see Tank Does Not Fill. The water will not heat unless it is in contact with the probe. If the water heats, but is not hot enough, see Water Not Hot Enough.
- Page 8 Dispenser Does Not Heat NOTE: The dispenser heating element is designed to keep brewed coffee hot, but is not of sufficient wattage to reheat cold coffee. First check to see if the bottom LED bar on the dispenser is flashing a “blue” error code. - Three long, one short = defect in heating element circuit.
- Page 9 “DISPENSER LOCKOUT” Appears On Display Check to make sure that the dispenser is empty, properly seated on the brew deck and has had time to warm up. These conditions can cause a DISPENSER LOCKOUT notification. Place a different, known good, empty dispenser on the brew deck. Wait to make sure that the dispenser has warmed up.
- Page 10 Using the Diagnostics with model Enter programming mode by tapping the (white) Curtis logo on the touchscreen five (5) times. Enter the access code, then press OK (the default code is 1 2 3 4). The MAIN MENU screen will appear. Press Control Settings.
- Page 11 Wilbur Curtis Co., Inc. | 6913 Acco Street, Montebello CA 90640 | 800.421.6150 | 323.837.2300 | www.wilburcurtis.com GemX_Troubleshooting_Instructions_101520...
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