Panasonic KX-HCM230 Operating Instructions Manual page 117

Problem
When Top Page
does not
appear.
Top Page does
not appear in
the Internet
Connection.
When forgetting
the IP address
of the Network
Camera.
About Network Camera Setup
• Enter the correct IP address in the web browser.
• IP address and Subnet Mask of the PC and the Network
Camera must be in the same class of the private IP address on
the LAN. Refer to page 25.
• The network congestion prevents Top Page from appearing
quickly. Wait for a while.
• A proxy server may prevent you from connecting directly to
Network Camera, set up not to use the proxy server. Refer to
page 26 for details.
• When Top Page does not appear, port number 80 might not be
available. Ask your ISP for the available port number.
• When you use DDNS, you need to set Default Gateway and
DNS server address. Refer to page 54 for Network window.
• If Top Page does not appear in the above procedure, press the
CLEAR SETTING button and set up with the Setup CD-ROM
again.
• The procedure on page 122 can be established if Network
Camera has a defect.
• Confirm that Default Gateway address is correct on Network
window on page 54.
• The broadband router needs Port Forwarding (IP Masquerade)
feature. Refer to the broadband router's manual for details.
• Packet Filtering of the broadband router may prohibit access
from an external network. Refer to broadband router's manual
for details.
• Access Network Camera from the Internet with the global IP
address of the broadband router and port number of Network
Camera.
• Some broadband routers reject the global IP address to access
Network Camera on the same LAN. Access with the private IP
address of Network Camera.
Check an IP address by using the Setup CD-ROM. Network
Camera List window on page 29 can tell you the IP address of
Network Camera.
[For assistance, please call: 1-800-272-7033]
Cause and Remedy
Operating Instructions
117