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3 Select Phone.
4 Select More and then select Networks.
5 If your wireless service provider's name
appears under Current Network, press
Done
(left softkey). If not, contact
your wireless service provider for
assistance.
I can't send or receive text or multimedia
messages
Make sure your phone is on and that
•
you're inside a coverage area (see
Turning your phone on).
Contact your wireless service provider
•
to verify that your plan includes
messaging services, that these services
have been correctly activated, and that
they are available at your location. Your
wireless service provider should be able
to tell you if messaging services have
been experiencing transmission delays.
If possible, contact the recipient or
•
sender of the message, and make sure
the receiving device can handle the type
of message you're sending.
If a text message arrives but does not
•
display a notification, perform a soft
reset (see Performing a soft reset).
The network settings for text and
•
multimedia messaging are preset by the
wireless service provider associated
with the SIM card that is included with
your smartphone. If you use a different
SIM card associated with a different
wireless service provider, you need to
manually enter network settings to use
messaging services (see Manually
entering network connection settings).
I can't make or receive calls using a
hands-free device with Bluetooth
wireless technology
Verify all of the following:
The Bluetooth feature on your
•
smartphone is turned on (see Entering
basic Bluetooth settings).
Your Bluetooth device is charged and
•
turned on.
Your smartphone is within range of the
•
hands-free device. Bluetooth range is
up to 10 meters in optimum
environmental conditions. Performance
T R O U B L E S H O O T I N G
®
N E T W O R K C O N N E C T I O N
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