Palm Treo 270 User Manual

Palm Treo 270 User Manual

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Treo™ 270 Communicator
User Guide
Windows Edition

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  • Page 1 Treo™ 270 Communicator User Guide Windows Edition...
  • Page 2: Disclaimer And Limitation Of Liability

    © 1998-2002 Palm, Inc. or its subsidiaries. All rights reserved. Palm OS and HotSync are registered trade- marks and Palm and the Palm Powered logo are trademarks of Palm, Inc. and are used by Handspring under license. All other trademarks and trade names are the property of their respective owners.
  • Page 3: Table Of Contents

    Using desktop software .............26 Using your communicator with Palm Desktop software ......26 Using your communicator with Microsoft Outlook .
  • Page 4 Removing Palm Desktop software ........
  • Page 5 Finding records ..............69 Looking up Contacts records in PhoneBook .
  • Page 6 Blazer ................125 Viewing web pages .
  • Page 7 Expense ................162 Changing the date of an Expense item .
  • Page 8 Ringer Preferences ..............194 ShortCuts Preferences .
  • Page 9 Password problems ..............227 Technical support .
  • Page 10 Page 10 Contents...
  • Page 11: Introduction To Your Treo™ 270 Communicator

    Introduction to Your Treo™ 270 Communicator This chapter explains the physical buttons and controls on your Treo™ 270 communicator, how to use your communicator for the first time, and how to install Palm™ Desktop software and the HotSync ® Manager synchronization software so you can synchronize your communicator and your computer.
  • Page 12: System Requirements

    Palm Desktop software. When you install the new version in the same folder as the previous version, all your data is preserved. If you use another personal information manager (PIM), you still need to install Palm Desktop software in order to update the HotSync Manager on your computer.
  • Page 13 7. If any data for your third party applications did not transfer, beam it from your old handheld to your new communicator. 8. If you created a password on your old handheld, enter it on your new communicator. Note: Records you previously marked Private remain marked Private, but you need to reenter a password on your new communicator.
  • Page 14: Treo Components

    Treo components Locating front panel controls Speaker Headset jack Rocker switch Contrast/ Brightness control Option key Microphone Page 14 Screen Keyboard Application buttons Scroll buttons Introduction to Your Treo™ 270 Communicator...
  • Page 15 Speaker Functions as the earpiece on your Treo. Headset jack Enables you to connect a hands-free headset for use with the wireless features. Use only headsets that are compatible with your communicator. Rocker switch Enables you to navigate on your communicator with just one hand. You can use the rocker switch as an alternate method to perform a variety of tasks, such as adjusting the call volume level on your phone.
  • Page 16 IR port Uses infrared technology to transmit data to and receive data from other Palm OS devices. See the section that begins on page 80 for details. You can also use the IR port to update the information between your communicator and computer using HotSync technology.
  • Page 17: Locating Back Panel Components

    Locating back panel components SIM card door SIM card door Secures your SIM (Subscriber Identity Module) card in your phone. Reset button Under normal use, you should not have to use the reset button. See Appendix A for information about when and how to use the reset button. Charger and The connector that connects your communicator to the travel charger and USB/serial...
  • Page 18: Charging The Battery

    Charging the battery To use your communicator, you must connect the travel charger or the HotSync cable and charge the battery. When you’re near your computer, connect your communicator to the HotSync cable with the travel charger connected to a wall outlet as shown in the section that begins on page 24. When travelling, connect the travel charger cable directly to your communicator as shown in this section.
  • Page 19: Turning Your Treo On And Off

    Turning your Treo on and off Your Treo communicator has two operating modes: a handheld mode and a wireless mode. You can turn the handheld mode and the wireless mode on and off independent of each other. When you turn on the handheld mode, you can use organizer applications such as Date Book Plus and To Do List.
  • Page 20: Adjusting The Display

    Adjusting the display Depending on the lighting conditions or temperature of the environment where you use your communicator, you may need to adjust the brightness and color saturation of the display. The Adjust Display dialog box contains two sliders. The upper slider adjusts color saturation and the lower slider adjusts brightness.
  • Page 21: Elements Of The Communicator Interface

    Elements of the communicator interface Menu bar A set of commands that are specific to the application. Not all applications have a menu bar. Command Tap a button to perform a command. Command buttons appear in dialog boxes buttons and at the bottom of application screens. Check box When a check mark appears in a check box, the corresponding option is active.
  • Page 22: Moving Around The Screen

    oving around the screen You can move between entry fields, pick lists, check boxes, and other options by using the stylus, the scroll buttons, or the rocker switch. To move around the screen do one of the following: Tap an item with the stylus. Press the scroll buttons to scroll through the items on the screen.
  • Page 23 The following procedures for setting the time and date give you an example of how to customize your communicator. You make changes to the time and date in General preferences. To set the current time: 1. Tap the Set Time box. 2.
  • Page 24: Using The Headset

    Using the headset You can connect a headset for hands-free operation. Your Treo is compatible with the included headset and other headsets listed at www.handspring.com. If you need to use your phone while driving and this is permitted in your area, we recommend using a headset. Note: Treo is not compatible with three-pin (also called three-pole) style headsets.
  • Page 25 To connect the HotSync cable: 1. Connect the travel charger cable to the short end of the Hotsync cable. Be sure to match the sides of the connectors labeled “UP.” 2. Connect the USB HotSync cable to a USB port on your computer, or connect the Serial HotSync cable to a Serial port on your computer.
  • Page 26: Using Desktop Software

    PhoneBook), To Do List, Memo Pad, Expense, and desktop e-mail connectivity. The following instructions guide you through installing Palm Desktop software. After installation, refer to the online Help in Palm Desktop software for information about how to use the software. Note: You must install the software that comes with your Treo communicator even if you already installed Palm Desktop software for a previous Palm OS handheld.
  • Page 27: Using Your Communicator With Microsoft Outlook

    Windows Start menu, and then choose One-Touch Mail when prompted to select an e-mail application. Palm Mail Palm Mail is a synchronization based e-mail application. Each time you synchronize with your computer, Palm Mail retrieves new messages from your desktop e-mail application and sends any new messages you created on your communicator.
  • Page 28 Page 28 Introduction to Your Treo™ 270 Communicator...
  • Page 29: Entering Data In Your Communicator

    Chapter 2 Entering Data in Your Communicator This chapter explains how to enter data into your Treo™ 270 communicator using each of the following methods: Using the communicator keyboard Using the onscreen keyboard Using your computer keyboard Importing data Using the communicator keyboard The communicator keyboard is the primary method you’ll use to enter data into your communicator.
  • Page 30: Typing Numbers And Symbols

    To type a single capital letter (Caps Shift): 1. Press Shift When Caps Shift is active, an “up arrow” symbol appears in the lower-right corner of the Treo screen. If you accidentally activate Caps Shift, press Shift nothing for five seconds, it reverts to lowercase. 2.
  • Page 31: Typing Accented Characters

    Typing accented characters The ListType feature enables you to enter accented characters. You can enter the following accented letters: à á ä â ã å ç è é ë ê ì í ï î ñ ò ó ö ô õ ù ú ü û ý ÿ To enter accented characters: 1.
  • Page 32: Navigation Keystrokes

    ƒ ƒ £ £ µ µ ø 3. Press ListType 4. Use the scroll buttons to select the extended symbol you want to insert. 5. Press Space to insert the extended character. Tip: To enter a tab, press Shift Navigation keystrokes In addition to character symbols, your communicator includes special keystrokes that you can use to navigate within text or fields in your applications.
  • Page 33: Using Menus

    Using menus Menus on your communicator are easy to use. Once you have mastered them in one application, you can use them the same way in all other applications. The menus and menu commands that are available depend on the application. Also, the menus and menu commands vary depending on which part of the application you’re using.
  • Page 34: Using Text Shortcuts

    To use keyboard shortcuts for menu commands: 1. Press Menu to open the menu bar. 2. Type the menu command shortcut letter. For example, to choose Copy in the Edit menu, press Menu Tip: When the menu bar is open, you can enter a shortcut letter for any menu item in the current application view, not just the ones that appear on the current menu.
  • Page 35: Using The Onscreen Keyboard

    Personal Information Manager (PIM) applications. If you have a lot of data to enter, or prefer to use the computer keyboard, you can use Palm™ Desktop software, or any supported PIM such as Microsoft Outlook, to enter information. You can then perform a HotSync synchronize the information on your computer with the information on your communicator.
  • Page 36: Importing Data

    Memo Pad archive (.mpa) Archive formats can only be used with Palm Desktop software. Use the archive file formats to share information with other people who use Palm OS handhelds or to create a copy of your important Palm Desktop information.
  • Page 37 9. Click OK. The imported data is highlighted in the application. 10. To add the imported data to your communicator, perform a HotSync operation. See Palm Desktop online Help for more information on importing and exporting data. Chapter 2 Page 37...
  • Page 38 Page 38 Entering Data in Your Communicator...
  • Page 39: Managing Your Applications

    Chapter 3 Managing Your Applications This chapter explains how to switch between applications on your Treo™ 270 communicator, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups. Using the Applications Launcher Your communicator is equipped with a variety of applications.
  • Page 40: Switching Between Applications

    Switching between applications When working in any application, press Option application button on the front panel of your communicator to switch to another application. Your communicator automatically saves your work in the current application and displays it when you return to that application. Categorizing applications The category feature enables you to manage the number of application icons that appear onscreen in the Applications Launcher.
  • Page 41: Changing The Applications Launcher Display

    Changing the Applications Launcher display By default, the Applications Launcher displays each application as an icon. As an alternative, you can choose to show a list of applications. You can also choose to view the same category of applications each time you open the Applications Launcher. To change the Applications Launcher display: 1.
  • Page 42: Choosing Preferences

    The Install Tool makes it easy to install software on your communicator during a HotSync available for devices that use Palm OS software. To learn more about these applications, go to the web site: www.handspring.com. When you download an add-on application from the Internet, it is probably in a compressed format such as a .zip or .sit file.
  • Page 43 If the software you download is compressed, you need to decompress it into this folder. If you prefer to place the application into another folder, you need to navigate to that folder before you complete step 5. 2. Double-click the Palm Desktop icon on your desktop. 3. Click Install. Tip:...
  • Page 44: Removing Applications

    6. Select the application(s) that you want to install on your communicator. 7. Click Open. Note: Review the list of applications you selected in the Install Tool dialog box. If you do not want to install an application, select it, and then click Remove. (This does not remove the application from your computer;...
  • Page 45 6. Hold Option and press Return 7. Check the Backup folder (under your user name folder in the Handspring or Palm folder) on your computer. If you find a PRC file for the application you just removed, delete the PRC file from the Backup folder.
  • Page 46: Removing Palm Desktop Software

    Removing Palm Desktop software Removing Palm Desktop software also removes HotSync Manager. If you remove this software from your computer, you cannot synchronize your data. So, we highly recommend leaving Palm Desktop software on your computer. To remove Palm Desktop software: 1.
  • Page 47: Changing Or Deleting A Password

    same 6. Enter the password a second time. 7. Hold Option and press Return Changing or deleting a password Once you define a password for your communicator, you can change or delete it at any time. You must enter the current password before you can change or delete it. To change or delete your password: 1.
  • Page 48: Locking Your Communicator

    4. Do one of the following: To change the password, enter the new password, and hold Option Return To delete the password, tap Delete. Locking your communicator You can also lock your communicator so that you need to enter your password to operate it. Important: If you lock your communicator, you must enter the exact password to re-activate your communicator.
  • Page 49: Recovering From A Forgotten Password

    Recovering from a forgotten password If you did not activate the Off & Lock feature and you forget your password, you can delete the password from your communicator. Deleting a forgotten password also deletes all entries and files marked as Private. Important: If you synchronize with your computer before deleting a forgotten password, your communicator restores your private entries the next time you perform a HotSync...
  • Page 50 Page 50 Managing Your Applications...
  • Page 51: Applications Overview

    Chapter 4 Applications Overview This chapter briefly describes each application and how to open it. Your Treo™ 270 communicator comes with these applications already installed: PhoneBook Date Book Plus Blazer ® SMS Messaging To Do List Memo Pad CityTime Calculator Expense SIM Book SIM Services...
  • Page 52: Phonebook

    PhoneBook PhoneBook enables you to make and receive telephone calls, and to keep names, addresses, phone numbers, and other information about your personal or business contacts. In PhoneBook, you can do the following: Store thousands of names, addresses, phone numbers, e-mail addresses, and more, in your Contacts list.
  • Page 53: Date Book Plus

    Date Book Plus Date Book Plus lets you quickly and easily schedule appointments or any kind of activity associated with a date and/or a time. In Date Book Plus, you can do the following: Enter a description of your appointment and assign it to a specific time and date. Display a chart of your appointments for an entire week to easily spot available times and any potential scheduling overlaps or conflicts, or display descriptions of your appointments for one or two weeks.
  • Page 54: Blazer Web Browser

    If you already installed the desktop software from the Handspring CD-ROM but didn’t configure the wireless communication settings, select Configure Your Treo under Programs/Handspring (or Palm) on the Windows Start menu, and follow the instructions on the screen. In Blazer, you can do the following: Access the World Wide Web and display Internet content.
  • Page 55: Sms Messaging

    SMS Messaging SMS Messaging provides a way for you to exchange short text messages with other people who use GSM mobile phones and subscribe to an SMS service. Some wireless service providers also provide a gateway to communicate with e-mail addresses. In SMS Messaging, you can do the following: Send and receive short text messages.
  • Page 56: To Do List

    To Do List To Do List is a convenient place to create reminders and prioritize the things that you have to do. In To Do List, you can do the following: Make a quick and convenient list of things to do. Assign a priority level to each task.
  • Page 57: Memo Pad

    Take notes or any kind of message on your communicator. Drag and drop memos into popular computer applications like Microsoft Word when you synchronize using Palm™ Desktop software and HotSync Assign memos to categories so that you can organize and view them in logical groups.
  • Page 58: Citytime

    CityTime CityTime helps you keep track of the time anywhere around the globe. In CityTime, you can do the following: Select a home city as a point of reference. Display the day and time in four other cities simultaneously. Add a definition for any city that isn’t in the default list. Display sunrise and sunset information for your home city.
  • Page 59: Calculator

    Calculator Calculator enables you to perform addition, subtraction, multiplication, division and a variety of advanced math and scientific calculations. In Calculator, you can do the following: Select a view to perform specific types of calculations including: math, trigonometry, finance, logic, statistics, weight/temp, length, area, and volume. Store and retrieve values.
  • Page 60: Expense

    Expense Expense lets you keep track of your expenses and then transfer the information to a spreadsheet on your computer. In Expense, you can do the following: Record dates, types of expenses, amount spent, payment method, and other details associated with any money that you spend. Assign expense items to categories so that you can organize and view them in logical groups.
  • Page 61: Sim Book

    SIM Book SIM Book enables you to view and manage the phone list on your SIM card. In SIM Book, you can do the following: Copy entries from your speed dial list to your SIM card so you can access your phone numbers if you move your SIM card to another phone.
  • Page 62: Sim Services

    SIM Services SIM Services enables you to access applications on your SIM card that are provided by your wireless service provider. Note: Some wireless service providers do not put applications on the SIM card. In SIM Services, you can do the following: Access applications from your wireless service provider on your SIM card.
  • Page 63: Common Tasks

    Chapter 5 Common Tasks In addition to the wireless communication applications, your Treo™ 270 communicator also includes a full suite of personal information manager (PIM) applications: Date Book Plus, the Contacts view in PhoneBook, To Do List, Memo Pad, and Expense. This chapter provides instructions on how to do tasks that are common to several applications.
  • Page 64: Editing Records

    Editing records After you create a record, you can change, delete, or enter new text at any time. Two screen features tell you when your communicator is in editing mode: A blinking cursor One or more edit lines Edit line Entering text For information on how to enter text using the keyboard on your communicator, the onscreen keyboard, or the keyboard attached to your computer, see Chapter 2.
  • Page 65: Deleting Records

    A confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm Desktop software, be sure that the check box is checked. If you don’t want to save a copy, tap the check box to remove the check.
  • Page 66: Other Ways To Delete Records

    Other ways to delete records You can also delete records in the following ways: In the Details dialog box of the application, tap Delete, and then hold Option Return to finish. Delete the text of the record. Note: In Date Book Plus, if you delete the text of a repeating event, you delete all instances of that event.
  • Page 67: Categorizing Records

    Categorizing records Categorize records in the Contacts view in PhoneBook, To Do List, Memo Pad, and Expense applications so that they are grouped logically and are easy to review. (You can also categorize applications. See page 39 for details.) When you create a record, your communicator automatically places it in the category that is currently displayed.
  • Page 68 To display a category of records: 1. Tap the category pick list in the upper-right corner of the list screen. Category pick list 2. Select the category you want to view. The list screen now displays only the records assigned to that category. To define a new category: 1.
  • Page 69: Finding Records

    5. Hold Option and press Return You can assign any of your records to the new category. To rename a category: 1. Tap the category pick list in the upper-right corner of the screen. 2. Tap Edit Categories. 3. Select the category that you want to rename, and then tap Rename. 4.
  • Page 70: Looking Up Contacts Records In Phonebook

    PhoneBook: The Instant Lookup feature lets you scroll immediately to a Contacts record in PhoneBook by entering the first few letters of a first or last name, or the first name initial and the first few letters of a last name. Expense: The Lookup feature displays the Contacts in PhoneBook that have data in the Company field.
  • Page 71: Using Find

    Using Find You can use Find to locate any text that you specify, in any application. To use Find: 1. Press Option and then press Shift Tip: If you select text in an application before you opening the Find dialog box, the selected text automatically appears in the Find dialog box.
  • Page 72 Note: The first initial and last name search in the PhoneBook Instant Lookup feature is not available in the Phone Number Lookup feature. Phone Number Lookup displays records that begin with the letters you enter based on the sort method in your Contacts view in PhoneBook. For example, if your Contacts are sorted by last name and you enter “su,”...
  • Page 73 Looking up names to add to expense records In Expense, Lookup displays the names of Contacts entries in Phonebook that have data in the Company field. You can add these names to a list of attendees associated with an Expense record.
  • Page 74: Sorting Lists Of Records

    To sort the Memo list manually, tap and drag a memo to a new location in the list. Note: To make the list of your memos appear in Palm Desktop software as you manually sorted it on your communicator, open Memo in Palm Desktop software, click Sort by, and then select Order on Handheld.
  • Page 75: Making Records Private

    Making records private In all PIM applications, except Expense, you can make individual records private. Private records remain visible and accessible, however, until you select the Security setting to hide or mask all private records. See the section that begins on page 46 for details. Hiding and masking private records You can hide records that you mark as private.
  • Page 76 To display all private records: 1. Press Option and then press Menu 2. Tap the Security icon 3. Tap the Current Privacy pick list. 4. Tap Show Records. If you do not have a password, private records become visible. If you have a password, the Show Private Records dialog box appears. Enter your password in this dialog box, and then hold Option To display a specific masked record: 1.
  • Page 77: Attaching Notes

    5. Tap Show Records. 6. Hold Option and press Return Attaching notes In all PIM applications except Memo Pad, you can attach a note to a record. A note can be up to several thousand characters long. For example, for an appointment in Date Book Plus, you can attach a note with directions to the location.
  • Page 78: Choosing Fonts

    Choosing fonts In all PIM applications except Expense, you can change the font style to make text easier to read. You can choose a different font style for each application. Small font To change the font style: 1. Open an application. Press Menu 3.
  • Page 79: Performing A Hotsync Operation For The First Time

    Important: You must use the HotSync cable for your first HotSync operation. The following steps assume that you have already installed the Palm Desktop software. If you have not installed this software, see page 26 for instructions. To perform a local HotSync operation: 1.
  • Page 80: Beaming Information

    Your communicator is equipped with an IR (infrared) port that you can use to beam information to another Palm OS device that’s close by and also has an IR port. The IR port is located on the top of your communicator, between the power button and the ringer switch, behind the small dark shield.
  • Page 81 3. Under Record, select one of the following: The Beam command for an individual record (/B) In the Contacts view in PhoneBook only: Beam Business Card (/M) Beam Category (/Y) 4. When the Beam Status dialog box appears, point the IR port directly at the IR port of the receiving communicator.
  • Page 82 To receive beamed information: 1. Turn on your communicator. 2. Point the IR port directly at the IR port of the transmitting communicator to open the Beam Status dialog box. 3. When the Beam dialog box appears, select a category for the entry. Tip: If you do not select a category the entry is placed in the Unfiled category.
  • Page 83: Application-Specific Tasks

    Chapter 6 Application-Specific Tasks This chapter is organized by application and gives instructions on how to do tasks that are specific to each of the following applications: PhoneBook Date Book Plus Blazer ® SMS Messaging To Do List Memo Pad CityTime Calculator Expense...
  • Page 84: Phonebook

    PhoneBook PhoneBook is the application where you store name and address information about people or businesses, and where you place and receive telephone calls. PhoneBook has five main views. You can place and receive calls from within any view, and you can also receive calls when the screen is off (but wireless mode must be on).
  • Page 85: Using The Speed Dial View

    Using the Speed Dial view You can store up to 50 phone numbers in the Speed Dial list. There are five pages of numbers that hold ten numbers per page. Tip: You can keep your Speed Dial list organized by storing different types of numbers on different pages.
  • Page 86: Calling A Speed Dial Number

    Adding Contacts list entries to your Speed Dial list To save time while creating your Speed Dial list, you can add entries from your Contacts list. To add an entry from your Contacts list to your Speed Dial list: 1. Tap a blank Speed Dial button. 2.
  • Page 87: Changing A Speed Dial Entry

    4. Press Space to dial. Tip: You can also tap the Speed Dial button for the number you want to call, or roll the rocker switch to select the button and then press the rocker switch or Return dial the number. Tip: During a call, if you are prompted to enter a menu selection, tap Dial Pad and then enter the numbers you want with the keyboard.
  • Page 88: Arranging The Speed Dial List

    Deleting Speed Dial entries If your Speed Dial list becomes full, or you no longer need an entry, you can delete it. Note: You cannot delete the Speed Dial button for your wireless service provider’s voicemail service. To delete a Speed Dial entry: 1.
  • Page 89: Using The Dial Pad View

    Using the Dial Pad view The Dial Pad view provides access to a more traditional phone interface. You can use this view to dial numbers that are not in your Speed Dial or Contacts list. To dial a number with the Dial Pad: 1.
  • Page 90 To create a new Contacts entry: 1. Press PhoneBook 2. Press Menu 3. Under Record, select New Contact (/N). 4. Enter the last name of the person you want to add to your Contacts list. 5. Press the bottom scroll button to move to the First Name field and then enter the person's first name.
  • Page 91 Duplicating a Contacts entry You can duplicate existing entries, which can be helpful when you want to enter multiple people from a single organization. When you duplicate an entry, the word Copy appears next to the name in the First Name field. To duplicate an entry: 1.
  • Page 92: Selecting Types Of Phone Numbers

    Selecting types of phone numbers You can select the types of phone numbers or e-mail addresses that you associate with a Contacts entry. Any changes you make apply only to the current entry. To select other types of phone numbers in an entry: 1.
  • Page 93: Using The Call History View

    7. Select any of the following settings: Category Assign the entry to a category. Private Hide this entry when Security is turned on. 8. Hold Option and press Return Using the Call History view The Call History view provides quick access to the previous 1,000 incoming and outgoing calls. If you miss a call when your Treo is on and you remain in a coverage area, your missed calls appear in the Call History list and you receive a missed call alert message.
  • Page 94: Purging Call History

    Calling a number in your Call History list In addition to viewing a list of your incoming, outgoing, and missed calls, you can use the Call History view to dial any number that appears on this view. To dial a number from the Call History view: 1.
  • Page 95: Using The Active Call View

    Using the Active Call view After you dial and establish a connection, or receive an incoming call, the Active Call view icon appears in the lower left corner of the PhoneBook screen, and the Active Call view appears: Note: If you dialed a Speed Dial entry that includes Extra Digits, the Dial Pad button changes to an Extra Digits button.
  • Page 96: Using The Speakerphone

    To end a call, do any of the following: Close the lid (if the headset is not attached). Press Backspace Press the button on the headset (if it is attached). Tap Hang Up. Adjusting call volume You can adjust the volume level from the Active Call view when a call is in progress. To adjust the call volume, do one of the following: Roll the rocker switch up, or press the top scroll button, to increase the volume.
  • Page 97: Handling Multiple Calls

    Placing calls on hold You can place an active call on hold while you use other applications on your communicator or complete another task. To place a call on hold: 1. Place or answer a call. 2. Tap Hold to place the call on hold. 3.
  • Page 98 To dial another number while a call is in progress: 1. From the Active Call view, repeatedly press PhoneBook use. Tip: You can also tap the Speed Dial, Dial Pad, Contacts, or Call History view icons. 2. Dial the number. 3.
  • Page 99: Forwarding Calls

    Forwarding calls If you need to turn off the wireless mode or know you will be traveling outside a coverage area, you can forward your calls to another number. Keep in mind that your wireless service provider will still charge you for your forwarded calls. Note: Because call forwarding information is stored by the network, it’s a good idea to check the current network settings both before and after you change the call forwarding option.
  • Page 100: Calling An Emergency Number

    Returning a missed call When your Treo is on and you remain in a coverage area, any calls you miss appear in the Call History list and you receive a missed call alert message. When your phone is off or you travel outside a coverage area, your calls are forwarded to voicemail and they do not appear in the Call History list.
  • Page 101: Phonebook Menus

    PhoneBook menus PhoneBook menus are shown here for your reference, and PhoneBook features that are not explained elsewhere in this guide are described here. See page 33 for information about choosing menu commands. The Record and Options menus differ depending on which view is active. Record menus Contacts list view Contacts record view...
  • Page 102 Preferences Remember last category. Determines how the Contacts list appears when you return to it from another application. If you select this check box, the Contacts list shows the last category you selected. If you clear it, the Contacts list displays the All category. List By.
  • Page 103 Default country. Determines if North American hyphenation conventions are automatically applied to phone numbers, and whether the following two options are available: When dialing, add this area code to 7 digit numbers. Inserts the area code you specify in front of 7-digit numbers before dialing. Always dial 1 in front of the area code.
  • Page 104 Phone Info Number: Displays your SIM card’s phone number. Note: IMEI: Displays your communicator’s equipment ID number which uniquely identifies your communicator to your mobile service provider’s network. Firmware Rev: Displays the version number for the mobile communication software on your communicator. About Shows version information for PhoneBook.
  • Page 105: Date Book Plus

    Date Book Plus When you open Date Book Plus, the screen shows the current date and a list of times for a normal business day. Working in Day View Day View shows an hourly calendar for a particular date. If there are events scheduled on that date, they appear in the appropriate time slot.
  • Page 106 You can also schedule events that occur on a particular date but have no specific start or end times, such as birthdays, holidays, and anniversaries. These are referred to as “untimed events.” Untimed events appear at the top of the list of times, marked with a diamond. You can have more than one untimed event on a particular date.
  • Page 107: Rescheduling An Event

    4. Hold Option and press Return event. Tip: You can also create a new untimed event by making sure no event is selected and then entering a description. 5. Enter a description of the event. 6. Tap a blank area on the screen to deselect the untimed event. Note: If you create an event and decide later that there is no particular start or end time, you can easily change it to an untimed event.
  • Page 108: Setting An Alarm For An Event

    Setting an alarm for an event The Alarm setting enables you to set an audible alarm for events in Date Book Plus. You can set an alarm to sound minutes, hours, or days before an event. The default Alarm setting is 5 minutes before the time of the event, but you can change this to any number of minutes, hours, or days.
  • Page 109: Scheduling Repeating Or Continuous Events

    Scheduling repeating or continuous events The Repeat function lets you schedule events that recur at regular intervals or extend over a period of consecutive days. A birthday is a good example of an event that repeats annually. Another example is a weekly guitar lesson that falls on the same day of the week and the same time of day.
  • Page 110: Considerations For Repeating Or Continuous Events

    Changing and deleting repeating or continuous events If you change or delete a repeating or continuous event you can apply the action to only the current event, to all instances of the event, or to the current event and instances that follow. To change or delete repeating events: 1.
  • Page 111: Changing The Date Book Plus View

    Changing the Date Book Plus view In addition to displaying the calendar for a specific day, you can also display a whole week in graph or text format, a month, a year, or a list of your appointments, as well as the current time. To cycle through Day, Week, Week with Text, Month, Year, and List views: Repeatedly press Date Book Plus To display the current time:...
  • Page 112: Working In Week View With Text

    The Week View shows the time span defined by the Start Time and End Time in the Date Book Plus Preferences settings. If you have an event before or after this time span, a bar appears at the top or bottom of that day's column. Use the onscreen scroll arrows to the event.
  • Page 113: Working In Month View

    Working in Month View The Month View screen shows which days have events scheduled. Dots and lines in the Month View indicate events, repeating events, and untimed events. Month View icon You can control the dots and lines that appear in the Month View. See page 118 for details. Tips for using Month View Keep the following points in mind: Tap a day in the Month View to display that day in the Day View.
  • Page 114: Working In List View

    Tips for using Year View Keep the following points in mind: Tap a day to display the date and events for that day in the title bar. A minus sign indicates only one event is scheduled on that day. A plus sign indicates multiple events are scheduled on that day.
  • Page 115: Spotting Event Conflicts

    Spotting event conflicts With the ability to define specific start and end times for any event, it’s possible to schedule events that overlap (an event that starts before a previous event finishes). An event conflict (time overlap) appears in the Week View as overlapping bars. The Day View displays overlapping brackets to the left of the conflicting times.
  • Page 116: Working With To Do Items

    Avoid scheduling a floating event that repeats daily. These events can accumulate quickly unless you complete them each day. When viewing a floating event in a desktop application, the Note field will contain a series of characters: ##f@@@@@@ for an incomplete event and ##c@@@@@@ for a complete event.
  • Page 117: Using Templates

    Using templates You can use templates to create a list of standard events. You can then select an event from this list and add it to your calendar. Since Date Book Plus saves all the event attributes, including alarms and notes, templates can really save you time when entering reminder notices or events that recur on different days and times.
  • Page 118: Date Book Plus Menus

    Date Book Plus menus Date Book Plus menus are shown here for your reference, and Date Book Plus features that are not explained elsewhere in this guide are described here. See page 33 for information about choosing menu commands. Record menu Day View New To Do Creates a new To Do item and adds it to your Date Book Plus and To Do...
  • Page 119 Preferences (Day View) Start/End Time. Defines the start and end times for Date Book Plus screens. If the time slots you select do not fit on one screen, you can tap the scroll arrows Event Duration. Defines the default duration for new events. Week Start.
  • Page 120 Display Options Show Time Bars. Activates the time bars that appear in the Day View. The time bars show the duration of an event and illustrate event conflicts Compress Day View. Controls how times appear in the Day View. When Compress Day View is off, all time slots display.
  • Page 121 Alarm Preferences Alarm Sound. Sets the tone of the alarm. Snooze Sound. Sets the tone of the snooze alarm. Remind Sound. Sets the tone of the reminder alarm. The reminder alarm sounds when the snooze alarm is not acknowledged. Play Sound. Defines how many tones the alarm emits before it stops. The choices are Once, Twice, 3 Times, 5 Times, and 10 Times.
  • Page 122 To Do Preferences Show Categories. Displays the To Do items in the categories you select. Priorities Displayed. Displays To Do items with the selected priority level. The choices are 1 only, 1-2, 1-3, 1-4, and 1-5. Show Priority. Displays the priority level for To Do items. Show Completed Items.
  • Page 123 Week Preferences Time Format. Defines the format of the time display. The choices are No Time, 11p, 11:30p, 23, 23:30. Display To Do. Defines where To Do items will appear on the Date Book Plus screen. The choices are Top, Bottom, and Hide. Week Start.
  • Page 124 Year Preferences Hide Floating and Done Items. Removes floating events and completed To Do items from the Year View display. Hide Untimed Events. Removes untimed events from the Year View display. Hide Zero Duration Events. Removes events without a duration from the Year View display.
  • Page 125: Blazer

    Blazer If you can’t hold the world in the palm of your hand, at least you can hold the World Wide Web when you use Blazer to browse the Internet on your communicator’s screen. To use Blazer, you must subscribe to data services from your wireless service provider, and you must have an account established with an ISP (Internet Service Provider).
  • Page 126 5. Enter the URL you want to view. 6. Hold Option and press Return While a page is loading, a Progress icon You can tap links to other pages as soon as they appear. You don’t need to wait until a page fully loads.
  • Page 127: Working With Bookmarks

    Working with bookmarks The Bookmark view makes it easy for you to get to web sites you visit often. Viewing bookmarked pages Your communicator may come with a few bookmarks already in place. You can jump directly to any of the predefined bookmarks, or to any pages for which you’ve created a bookmark. To view a bookmark: 1.
  • Page 128: Editing Bookmarks

    Tip: You can also add a bookmark by tapping an empty bookmark slot in the Bookmark view and entering a Name, Description, and URL for the page you want to bookmark. To define a bookmark: 1. From the Bookmark view, press Menu 2.
  • Page 129: Deleting Bookmarks

    Deleting bookmarks If your bookmark list becomes full, or you no longer need an entry, you can delete it. To delete a bookmark: 1. From the Bookmark view, press Menu 2. Under Bookmark, select Edit Bookmark (/E). 3. Tap the entry you want to delete. 4.
  • Page 130: Blazer Menus

    To rearrange bookmark pages: 1. From the Bookmark view, press Menu 2. Under Bookmark, select Edit Bookmark (/E). 3. Drag the page to the slot where you want it to appear. A grey line appears next to the page when it is in drag mode. When dropping a page on the top row, the grey line appears to the left of the slot where the page will appear.
  • Page 131: Options Menu

    Properties Displays the Page Properties dialog box where you can view the Page Name, URL, Size (Bytes) and whether the page was loaded from the cache. Bookmarks menu Bookmark view Go menus Bookmark view Options menu Bookmark view Chapter 6 Page view Page view Page 131...
  • Page 132 Preferences Browser tab: Home page. Displays the URL of the current home page selection. Tap this option to open the Set Home Page dialog box and select a different home page. To restore the factory default Home Page setting, tap Restore in the Set Home Page dialog box.
  • Page 133 Preferences (continued) Advanced tab: Cache Size (K). Displays the amount of memory that Blazer reserves to store recently viewed pages. The amount of free memory available on your communicator appears below this option. Clear. Erases all the pages stored in the cache. You cannot cancel or undo this action.
  • Page 134: Sms Messaging

    SMS Messaging In addition to dialing and receiving voice calls, you can use your Treo to send and receive short text messages. These text messages, also called SMS (Short Message Service) messages, are similar to e-mail messages that you send and receive from your computer, but are limited to 160 characters in length.
  • Page 135: Receiving Sms Messages

    Receiving SMS messages When you receive SMS messages, the New SMS Messages alert appears. Note: You can receive SMS messages even if you don’t subscribe to your wireless service provider’s SMS service. Number of new messages Most recent message In the New SMS Messages alert dialog box, you can save or respond to the first message by tapping any of the following buttons: Saves the message in the SMS Messages Inbox category, dismisses the alert dialog box, and returns you to the previous application.
  • Page 136: Replying To Messages

    Current message Message header 2. Hold Shift and use the scroll buttons to page through the messages. Tips: If a message is too long to fit on one screen, press the scroll buttons to view additional screens in the current message. If a message is longer than 160 characters, it is divided into sub-messages which appear as separate items.
  • Page 137: Creating Sms Messages

    5. Make sure wireless mode is on. See page 19 for details. 6. Hold Option and press Return To call the sender: 1. From the SMS Messages Inbox, select the message from the person you want to call. 2. Press Menu 3.
  • Page 138 Address by Enter a mobile phone number to send an SMS message to another Mobile Number GSM mobile phone. Address by Email Enter an e-mail address to send an SMS message to an e-mail Address address. To send a message to an e-mail address, you must subscribe to your wireless service provider’s SMS Email service and enter their SMS Email Center number in the SMS Preferences dialog.
  • Page 139: Creating A Message Signature

    Creating a message signature You can create a signature of up to 80 characters. Then, when you create a message, SMS Messaging automatically inserts your signature at the end of each message you create. If necessary, you can edit the default signature text when you create a message. Note: The signature text you define applies only to new messages.
  • Page 140: Copying And Forwarding Messages

    Copying and forwarding messages You can save time by copying text from your SMS messages, or forwarding messages. To copy text from an SMS message: 1. From any SMS Messaging list view, tap the text of the message you want to copy. 2.
  • Page 141: Resending Messages

    Resending messages You can resend any messages in the Sent category. 1. In the Sent category, select the message you want to resend. 2. Press Menu 3. Under Message, select Resend (/R). 4. If necessary, edit the message. 5. Make sure wireless mode is on. See page 19 for details. 6.
  • Page 142: Deleting Messages

    Deleting messages You can delete a single message or a group of messages from a particular category. To delete a single message: 1. From any SMS Messaging list view, select the message you want to delete. 2. Press Menu 3. Under Message, select Delete (/D). 4.
  • Page 143: Message Menus

    Message menus Inbox view Open Displays the selected message in single message view. Options menus List views Preferences SMS Message Center number. Enables you to enter the number for your wireless service provider’s SMS message center. This number is stored on your SIM card. SMS Email Center number.
  • Page 144: To Do List

    To Do List To Do reminds you of tasks you have to complete. A record in To Do List is called an “item.” To create a To Do item: 1. Press Option and then press Date Book Plus Tip: You can also access To Do List by tapping the To Do List icon Launcher.
  • Page 145: Setting A Due Date

    Setting a due date You can associate a due date with any To Do item. You can also sort the items that appear in the list based on their due date. To set a due date for a To Do item: 1.
  • Page 146: Checking Off A To Do Item

    4. Tap the category that you want to assign the item. 5. Hold Option and press Return Tip: If you turn on the Show Categories option in the To Do Show options dialog, you can tap directly on the category in the To Do list to assign categories. Checking off a To Do item You can check off a To Do item to indicate that you’ve completed it.
  • Page 147: To Do List Menus

    2. Select any of the following settings: Show Displays your completed items in the To Do list screen. If you turn off Completed this setting, your To Do items disappear from the list when you Items complete (check) them. Items that no longer appear on the list because you turn off this setting have not been deleted.
  • Page 148: Memo Pad

    Memo Pad A memo can contain up to 4,000 characters. The number of memos you can store is dependent only on the memory available on your communicator. A record in Memo Pad is called a “memo.” To create a new memo: 1.
  • Page 149: Memo Pad Menus

    Memo Pad menus Memo Pad menus are shown here for your reference, and Memo Pad features that are not explained elsewhere in this guide are described here. See page 33 for information about choosing menu commands. The Record and Options menus differ depending on whether you’re displaying the Memo list or an individual memo.
  • Page 150: Citytime

    CityTime CityTime enables you to display the day and time in your home city and in four other cities around the globe. Whether you’re travelling or at home, now it’s easy to keep track of the best time to reach your business associates, friends, and family in far away places. Note: CityTime does not automatically update the current time for Daylight Savings Time.
  • Page 151: Adding Cities

    2. Tap the remaining pick lists and select the other three cities you want to display. Tip: You can temporarily display the day and time for any other city by tapping the city’s location on the map display. Adding cities If the city you want to display is not in the predefined list, you can use the Edit Cities command to add it.
  • Page 152: Calculator

    Calculator Calculator includes two operating modes: Basic and Advanced. In Basic mode you can perform simple mathematical calculations. In Advanced mode you can access scientific functions and perform sophisticated math calculations. This section explains how to select the operating mode and use the buttons and menu options available in each mode.
  • Page 153: Displaying Recent Calculations

    Displaying Recent Calculations The Basic Calculator’s Recent Calculations command enables you to review the last series of calculations and is particularly useful for confirming a series of “chain” calculations. To display recent calculations: 1. Press Menu 2. Under Options, select Recent Calculations (/I). 3.
  • Page 154 Primary buttons Clears the entire calculation and enables you to begin a fresh calculation. Clears the last digit you entered. Use this button if you make a mistake while entering a number in the middle of a calculation. This button enables you to re- enter the number without starting the calculation over.
  • Page 155 Trigonometry buttons Calculates the sine of the current number. Calculates the cosine of the current number. Calculates the tangent of the current number. Calculates the hyperbolic sine of the current number. Calculates the hyperbolic cosine of the current number. Calculates the hyperbolic tangent of the current number. Calculates the arc (inverse) sine of the current number.
  • Page 156 PV = 100,000 FV = 0 2. Enter 12 and tap the P/Yr button to enter the number of payments per year. 3. Tap Edit. 4. Tap the Pmt line and erase all values on the line including zero. 5. Tap Solve. 6.
  • Page 157 Logic buttons Shifts the value to the left and fills the new places with zeros. Enters D in a hexadecimal calculation. Enters E in a hexadecimal calculation. Enters F in a hexadecimal calculation. Calculates bit-by-bit commonalities between two arguments. Calculates bit-by-bit unique occurrences in two arguments. Shifts the sign bit to the right in signed mode.
  • Page 158 Generates a random number between 0 and 32767 and then divides this number by 32768 to generate a random fraction between 0 and .99997. Returns the number of combinations of n items taken m at a time. Returns the number of permutations of n items taken m at a time. Weight/Temp buttons Indicates the current value is entered in ounces.
  • Page 159 Indicates the current value is entered in nautical miles. When you tap this button after tapping another unit of measure, it converts the value to nautical miles. Indicates the current value is entered in millimeters. When you tap this button after tapping another unit of measure, it converts the value to millimeters.
  • Page 160: Volume Buttons

    Volume buttons Indicates the current value is entered in teaspoons. When you tap this button after tapping another unit of measure, it converts the value to teaspoons. Indicates the current value is entered in fluid ounces. When you tap this button after tapping another unit of measure, it converts the value to fluid ounces.
  • Page 161: Calculator Menus

    8. From the Advanced Calculator screen, press Menu 9. Under Program, select Import (/I). 10. Tap the pick list and select the view you modified. 11. Tap Import. 12. Tap Replace to change an existing definition, or tap Add to create an additional definition. 13.
  • Page 162: Expense

    Expense Expense enables you to record the date, expense type, and the amount that you spent. A record in Expense is called an “item.” You can sort your Expense items into categories or add other information that you want to associate with the item. To create an Expense item: 1.
  • Page 163: Entering Receipt Details

    To change the date of an Expense item: 1. Tap the Expense item you want to change. 2. Tap the date of the selected item. 3. Select the new date. 4. Hold Option and press Return Entering receipt details Expense provides a variety of options that you can associate with an item. These options appear in the Receipt Details dialog box.
  • Page 164: Customizing The Currency Pick List

    Currency Enables you to choose the type of currency used to pay the Expense item. The default currency unit is defined in the Preferences dialog (see page 168). You can also display up to four other common types of currency. see the next section in this chapter for more information. Vendor and City Lets you record the name of the vendor (usually a company) associated with the expense and the city where the expense was incurred.
  • Page 165: Show Options

    4. Enter the name of the country and the symbol that you want to appear in Expense. 5. Hold Option and press Return Note: If you want to use your custom currency symbol as the default for all Expense items, select the symbol in the Preferences dialog box.
  • Page 166: Transferring Your Data To Microsoft Excel

    1. Perform a HotSync operation to transfer your latest Expense data to your computer. 2. Do one of the following: Click Expense in Palm Desktop software to open Microsoft Excel and the Expense Report configuration dialog box. From the Windows Start menu, click Programs, Palm Desktop, Expense Reports, and then choose your user name.
  • Page 167: Using Expense Report Templates

    Microsoft Excel. The templates have the extension .xlt and are stored in the template folder in the Palm Desktop software directory on your computer. To see what a template looks like before you use it, open the template in Microsoft Excel.
  • Page 168: Expense Menus

    To view your expense data using a Microsoft Excel template: 1. Display your expense data in a Microsoft Excel spreadsheet as described in the previous procedure. 2. Click Options. 3. Enter name, department, and other information as necessary for your expense report. 4.
  • Page 169 Preferences Use automatic fill. Lets you select an expense type by entering the first letter of an expense type. For example, if you enter the letter “T,” it enters the “Taxi” expense type. Entering “T” and then “E” enters “Telephone” which is the first expense type beginning with the letters “TE.”...
  • Page 170: Sim Book

    SIM Book In addition to storing your phone number and billing information, your SIM card also contains a phone list where you can store names and numbers that are separate from your Contacts and Speed Dial lists. By storing a phone list on your SIM card, you have immediate access to your phone list if you move your SIM card to another phone.
  • Page 171: Copying Entries From Your Sim Card To Your Speed Dial List

    Copying entries from your SIM card to your Speed Dial list Just as you can copy entries from your PhoneBook Speed Dial list to your SIM Book, you can also copy entries from your SIM card to your PhoneBook Speed Dial list. To copy entries from your SIM card to your Speed Dial list: 1.
  • Page 172: Dialing Entries On Your Sim Card

    Dialing entries on your SIM card In addition to storing phone numbers on your SIM card, you can also dial numbers using SIM Book. To dial entries from your SIM card: 1. Tap SIM in the pick list in the upper-right corner. Tip: You can also dial entries from your Speed Dial list by tapping Speed Dial instead.
  • Page 173: Sim Services

    SIM Services The SIM Services application provides an interface between your SIM card and your phone. It enables your SIM card to store applications from your wireless service provider that can control functions on your phone. For example, your wireless service provider might offer an application that provides a secure connection for online banking services.
  • Page 174 Page 174 Application-Specific Tasks...
  • Page 175: Setting Preferences For Your Communicator

    Chapter 7 Setting Preferences for Your Communicator The Preferences screens enable you to customize the configuration options on your Treo™ 270 communicator. In the Preferences screens, you can do the following: Buttons Assign different applications to many of the buttons and icons on your communicator and the HotSync Connection Configure your communicator for use with a HotSync cable, for infrared...
  • Page 176: Buttons Preferences

    Buttons Preferences The Buttons Preferences screen enables you to associate different applications with the application buttons on the front of your communicator and the HotSync button on the cable. For example, if you find that you seldom use SMS Messaging and often use To Do List, you can assign the SMS Messaging button to start To Do List.
  • Page 177: Connection Preferences

    Connection Preferences The Connection Preferences screen lets you create configurations for communicating with other hardware devices: PC, Modem, or Infrared. Configurations, or profiles, once activated are available to applications on your communicator. The Connection Preferences screen displays a list of available configurations that you can modify as needed.
  • Page 178: Setting Wireless Modem Configurations

    Setting wireless modem configurations Wireless modem configurations enable you to use your communicator to communicate with your ISP or dial-in server. In most cases the configuration software on the Handspring CD will set up the Connection and Preferences settings you need to connect to your ISP or dial-in server. In the event that you need to manually create a configuration, you must set Network Preferences in addition to configuring Connection settings to define the communication protocols for the selected device.
  • Page 179 7. Tap the Speed pick list and select 57,600. 8. Tap the Country pick list and select the country in which you are using your communicator. 9. Tap the Flow Control (Flow Ctl) pick list, and select Automatic, On (Xon), or Off (Xoff) flow control for the modem connection.
  • Page 180: Digitizer Preferences

    7. Enter the initialization string appropriate for your communicator. 8. Hold Option and press Return twice to return to the Connection Preferences screen. Digitizer Preferences The Digitizer Preferences screen opens the digitizer calibration screen. This is the same screen that appears when you start your communicator for the first time. You can recalibrate your screen after a hard reset, or if your digitizer drifts.
  • Page 181: Time, Date, Week Start, And Numbers Formats

    Time, date, week start, and numbers formats The Time setting defines the format for the time of day. The time format that you select appears in all applications on your communicator. To select the time, date, week start, and numbers format: 1.
  • Page 182: System, Alarm, And Game Sounds

    System, alarm, and game sounds Your communicator uses a variety of sounds. The System, Alarm, and Game Sound settings enable you to turn the sounds on or off, and to adjust the volume level. Note: If the ringer switch is set to no sound, the ringer setting overrides the sound settings and all sounds are turned off.
  • Page 183: Entering A User Name

    To select a service: 1. Tap the Service pick list. 2. Tap the predefined service template. Note: If you want to enter a name for a new service template, see page 187 for details. Entering a user name The User Name setting identifies the name you use when you log into your Internet Service Provider or your dial-in server.
  • Page 184: Selecting A Connection

    To enter a password: 1. Tap the Password field. 2. Enter the password you use to log into your server. 3. Hold Option and press Return Note: The Password field updates to display the word “Assigned.” Selecting a connection The Connection Preferences settings tell your communicator about the hardware you are using for remote data connections.
  • Page 185: Adding Telephone Settings

    Adding telephone settings When you select the Phone field, your communicator opens a dialog box in which you define the telephone number you use to connect with your ISP or dial-in server. In addition, you can also define a prefix, disable Call Waiting, and give special instructions for using a calling card. Note: The Phone Setup dialog box works correctly for AT&T and Sprint long-distance services.
  • Page 186: Disabling Call Waiting

    Disabling Call Waiting Call Waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has Call Waiting, you need to disable this feature before logging into your ISP or dial-in server. To disable Call Waiting: 1.
  • Page 187: Connecting To Your Service

    Connecting to your service After you set your Connection and Network Preferences, establishing a connection to your Internet Service Provider (ISP) or your company’s network (dial-in server) is easy. To establish a connection: Tap Connect to dial the current service and display the Service Connection Progress messages.
  • Page 188: Idle Timeout

    To select a connection type: 1. Tap the service field. 2. Tap Details. 3. Tap the Connection type pick list and select one of the following connection types: Point-to-Point protocol SLIP Serial Line Internet Protocol CSLIP Compressed Serial Line Internet Protocol Note: If you are not sure, try PPP;...
  • Page 189: Defining Primary And Secondary Dns

    Defining primary and secondary DNS The Domain Naming System (DNS) is a mechanism in the Internet for translating the names of host computers into IP addresses. When you enter a DNS number (or IP address), you are identifying a specific server that handles the translation services. Each IP address has four sections, separated by periods.
  • Page 190: Creating A Login Script

    To enter a permanent IP address: 1. Tap the IP Address check box to deselect it and display a permanent IP address field below the check box. 2. Tap the space to the left of the first period then enter the first section of the IP address. Note: Each section must be a number from 0 to 255.
  • Page 191: Deleting A Service Template

    Send Transmits specific characters to the TCP/IP server to which you are connecting. Send CR Transmits a carriage return or LF character to the TCP/IP server to which you are connecting. Send User ID Transmits the User ID information entered in the User ID field of the Network Preferences screen.
  • Page 192: Network Preferences Menu Commands

    Network Preferences menu commands The Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates. TCP/IP application menus are show here for your reference. See page 33 for more information about choosing menu commands. Service menu Options menu TCP/IP troubleshooting...
  • Page 193: Owner Preferences

    Adding a DNS number If your ISP or dial-in server requires a DNS number and you did not enter that information in the Network Preferences screen, it will appear that you successfully logged into your network. When you try to use an application or look up information, however, the connection fails. If this occurs, try adding a DNS number.
  • Page 194: Ringer Preferences

    Ringer Preferences The Ringer Preferences screen controls the behavior of the ringer on your communicator. You can control the ring volume, select unique ring tones for incoming voice calls and SMS messages, and turn the vibrate option on and off for each of the two ringer switch positions. To select Ringer Preferences: 1.
  • Page 195: Editing A Shortcut

    To create a ShortCut: 1. Tap New. 2. On the ShortCut name line, enter the letters you want to use to activate the ShortCut. 3. Tap the ShortCut Text area and enter the text that you want to appear when you type the ShortCut characters.
  • Page 196 Page 196 Setting Preferences for Your Communicator...
  • Page 197: Advanced Hotsync Operations

    HotSync Manager enables you to synchronize data between one or more Palm OS Palm™ Desktop software or another PIM such as Microsoft Outlook. To synchronize data, you must connect your Treo™ 270 communicator and your desktop software either directly, by connecting your communicator to the HotSync cable attached to your computer or using infrared communication, or indirectly, with using the built-in wireless modem or a network.
  • Page 198 Available only Starts HotSync Manager and monitors requests automatically when you when Palm open Palm Desktop software. Desktop software is running Manual Monitors requests only when you select HotSync Manager from the Start menu. Tip: If you’re not sure which option to use, keep the default setting: Always available.
  • Page 199: Customizing Hotsync Application Settings

    1. Click the HotSync Manager icon taskbar). Tip: You can also click the HotSync command on the Palm Desktop software menu bar. 2. From the HotSync Manager menu, choose Custom. 3. Select the appropriate user name from the list. 4. Select an application in the Conduit list.
  • Page 200: Ir Hotsync Operations

    6. Click the direction in which you want to write data, or click Do Nothing to skip data transfer for an application. Note: Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. To use a new setting on an ongoing basis, select the Set As Default box.
  • Page 201 4. Select Enable infrared communication. The COM port displayed on this screen is the port associated with your infrared device. It should be different from the port currently defined for cable synchronization. 5. Write down the port listed as “Providing application support” so you can configure HotSync Manager for infrared communication.
  • Page 202: Configuring Hotsync Manager For Infrared Communication

    6. Click OK. 7. Disable any other application that opens the IR port. Configuring HotSync Manager for infrared communication Next you need to go to the HotSync Manager and configure it for infrared communication. In Windows 98 and Me, you need to specify the simulated port used for infrared communication. In Windows 2000, you simply need to activate the infrared menu item.
  • Page 203: Performing An Ir Hotsync Operation

    The HotSync Manager is now communicating with the simulated port defined for infrared communication. Note: You cannot use your cable again until you reconfigure the HotSync Manager to communicate with the port defined for cable synchronization. To configure HotSync Manager for infrared communication with Windows 2000: 1.
  • Page 204: Returning To Serial Cable Hotsync Operations

    Returning to serial cable HotSync operations It’s easy to return to using the cable for HotSync operations. Note: If you’re using a USB cable and the Local USB option is already selected on the HotSync Manager menu, you don’t need to do anything to return to cable operations. To return to serial cable HotSync operations with Windows 98 and Me: 1.
  • Page 205: Preparing Your Computer

    Preparing your computer There are a few steps you must perform to prepare your computer for a wireless HotSync operation. Be sure to perform these steps before you leave your office so that your computer is ready to receive a call from your communicator. To prepare your computer for a wireless HotSync operation: 1.
  • Page 206: Preparing Your Communicator

    Preparing your communicator There are a few steps you must perform to prepare your communicator for a wireless HotSync operation. To prepare your communicator for a wireless HotSync operation: 1. Press Option and then press Menu 2. Tap the HotSync icon 3.
  • Page 207: Selecting The Conduits For A Wireless Hotsync Operation

    Selecting the conduits for a wireless HotSync operation The Conduit Setup dialog box on your communicator enables you to define which files and/or applications synchronize during a wireless HotSync operation. You can use these settings to minimize the time required for wireless synchronization. To change the Conduit Setup for a wireless HotSync operation: 1.
  • Page 208: Conducting A Hotsync Operation Via A Network

    Conducting a HotSync operation via a network When you use the Network HotSync software, you can take advantage of the Local Area Network (LAN) and Wide Area Network (WAN) connectivity available in many office environments. The Network HotSync software enables you to perform a HotSync operation by using the WAN to dial-in to a network or by using a cable that is connected to any computer on your LAN (provided that the computer connected to the cable also has the Network HotSync software installed, your computer is on, and the HotSync Manager is running).
  • Page 209: Performing A Dial-In Network Hotsync Operation

    5. Click OK. 6. Connect your communicator to the cable and press the HotSync button. The HotSync operation records network information about your computer on your communi- cator. With this information, your communicator can locate your computer when you perform a HotSync operation over the network.
  • Page 210: Performing A Network Hotsync Operation Via A Lan

    Comma delimited (.csv) Tab delimited (.tsv) Memo Pad archive (.mpa) Address archive (.aba) Text (.txt) For information on how to set up a file link, see the Palm Desktop online Help. Page 210 to access the Applications Launcher. Advanced HotSync® Operations...
  • Page 211: Creating A User Profile

    Creating a user profile If you need to configure several Palm OS company phone list) before distributing them to their actual users, you can create a user profile to load the data into a communicator without associating that data with a user name. The User Profile feature is designed only for the first-time HotSync operation, before you assign a User ID to a particular communicator.
  • Page 212 4. Select the profile that you want to load on the communicator, and click OK. 5. Click Yes to transfer all the profile data to the communicator. The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a user name to the communicator.
  • Page 213: Maintaining Your Communicator

    Appendix A Maintaining Your Communicator This chapter provides information on the following: Proper care of your Treo™ 270 communicator Maximizing battery life Resetting your communicator Caring for your communicator Your communicator is designed to be rugged and reliable and to provide years of trouble-free service.
  • Page 214: Resetting Your Communicator

    If the battery becomes low in the course of normal use, an alert appears on the communicator screen describing the low battery condition. If this alert appears, connect your communicator to the HotSync cable or travel charger to charge the battery. If the battery drains to the point where your communicator does not turn on, it stores your data safely for about three days.
  • Page 215: Performing A Warm (Or Safe) Reset

    Performing a warm (or safe) reset A warm (or safe) reset bypasses system extensions on your communicator, such as HackMaster hacks or system patches. Performing a warm reset enables you to uninstall a third-party application that may be causing a problem. To perform a warm (or safe) reset: 1.
  • Page 216 1. Click the HotSync Manager icon the taskbar). Tip: You can also click the HotSync command on the Palm Desktop software menu bar. 2. From the HotSync Manager menu, choose Custom. 3. Select the appropriate user name from the list.
  • Page 217: Troubleshooting Tips

    Check our web site at www.handspring.com for the latest technical support information Note: Thousands of third-party add-on applications have been written for Palm OS Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software.
  • Page 218: Operating Problems

    Operating problems Problem My communicator won’t turn on. My communicator keeps turning itself off. My communicator is not making any sounds. My communicator has frozen. I don’t see anything on my communicator’s screen. Tapping and keyboard problems Problem When I tap the buttons or screen icons, it activates the wrong feature.
  • Page 219: Wireless Communication Problems

    Wireless communication problems Problem I can’t use the wireless features I get a message that my SIM card is missing when I turn on my Treo My Treo requires an unlocking code (PIN), but I didn't set one I called my wireless service provider to activate my service, but wireless mode still doesn’t work...
  • Page 220 My Treo won't register to the network I tried dialing a phone number, but my Treo just beeps at me I can't dial international numbers Call waiting doesn’t work Call forwarding doesn't work Caller ID blocking for my outgoing calls doesn't work Some incoming caller’s names don’t appear in Call History...
  • Page 221 Connect button does not change, tap Details and enter DNS and IP address information for your Internet Service Provider. Important: AOL users must download AOL for Palm from www.aol.com/anywhere/pda/palm/palmaol to retrieve e-mail. AOL does not support web browsing with Blazer.
  • Page 222 I get an error message when I send an SMS message to an email address I get an error when sending a long message to myself I get an error when making data calls The SIM Book application won't open My SIM Book doesn’t display the full name and number Page 222...
  • Page 223: Application Problems

    Memo Preferences setting. Make sure that Sort by is set to Manual. If you choose to view your memos alphabetically on Palm Desktop software and then perform a HotSync operation, the memos on your communicator still appear in the order defined in the Memo Preferences setting.
  • Page 224: Hotsync Problems

    HotSync operation. You cannot synchronize while you have an active call, and you cannot make or receive calls during a HotSync operation. Make sure you selected your user name in Palm Desktop software before beginning the HotSync operation. Perform a soft reset. See page 214 for details.
  • Page 225 "Synchronize the files" for each conduit: Outlook Contacts, Outlook Calendar, Outlook Tasks, and Outlook Notes. Reinstall the Palm Desktop software and make sure you select the option to synchronize with MS Outlook. Make sure your computer is turned on and that it does not shut down automatically as part of an energy-saving feature.
  • Page 226: Beaming Problems

    (approximately 39") apart, and that the path between the two devices is clear of obstacles. Beaming distance to other Palm OS devices may be different. Check the General Preferences screen and make sure the Beam Receive setting is on.
  • Page 227: Password Problems

    In this case, the following procedure restores your private entries and lets you access them: 1. Use the Palm Desktop software and the cable to synchronize your data. 2. Tap Forgotten Password in Security to remove the password and delete all private records.
  • Page 228 Page 228 Troubleshooting Tips...
  • Page 229: Creating A Custom Expense Report

    Customizing existing sample templates Four sample Expense Report templates come with Palm Desktop software. These templates are stored in the Template folder (which is in the same folder as the Palm Desktop software application). If the layout of one (or more) of these templates is appropriate for your reporting needs, you can easily customize the templates with your company name and other information.
  • Page 230 4. From the File menu, choose Save As. 5. Click the Save as type drop-down list and choose Template (*.xlt). 6. Navigate to the Template folder (in the Palm Desktop software directory). Note: If you do not need to change the Maptable.xls file, save the template file with its original file name (e.g., Sample2.xlt).
  • Page 231: Determining The Layout Of The Expense Report

    Determining the layout of the Expense Report This section describes the layout considerations for the Expense Report and explains the terms used for creating the report. Labels There are two kinds of labels that you need to define for your report: day/date and expense type. Each kind of label can be either Fixed or Variable.
  • Page 232: Analyzing Your Custom Expense Report

    Fixed or Variable Label for columns. Place a copy of your custom Expense Report in the Template folder (in the Palm Desktop software directory). Change the file name so it has the file extension .xlt (which defines it as a Microsoft Excel template).
  • Page 233 4. From the Edit menu, choose Copy. 5. Scroll down to a blank area of the Maptable.xls file (below the rows used for Sample4.xlt), and click on a row number to select a blank row. 6. From the Edit menu, choose Paste. A copy of the rows you selected in step 3 is pasted into the Maptable.xls file.
  • Page 234 9. Determine the Label settings. The orientation of the data fields (Row, Column) appears in the yellow section of the table. Determine whether the Rows will contain expense or date information, and place an “x” in the appropriate cell. When you do this, you also define whether the label is Fixed or Variable. You can place only one “x”...
  • Page 235 12. Define whether the Section is in list format. This setting appears in the light purple columns (18–19). If the Section will present the data in a list format, enter the word “yes”. Otherwise, enter the word “no”. The following diagram shows data presented in a list format: Only if your section is in list format: In the Expense Type cell, enter the number of the row or column where the expense description will be placed.
  • Page 236: Using Applications Other Than Microsoft Excel

    Using applications other than Microsoft Excel You can use applications other than Microsoft Excel (such as Lotus 1-2-3 or Quattro Pro) to open and manipulate the Expense data on your computer. The data file is named “Expense.txt,” and is stored in the Expense folder, within the folder containing the communicator user data. Expense data in the Expense.txt file is in tab-delimited format.
  • Page 237: Non-Ascii Characters For Login Scripts

    Appendix D Non-ASCII Characters for Login Scripts The following information enables you to create custom login scripts that require non-ASCII characters. It is provided for advanced users who understand the use and requirements of such characters in a custom login script. Use of ^char You may use the caret ( ^ ) to transmit ASCII command characters.
  • Page 238 Page 238 Non-ASCII Characters for Login Scripts...
  • Page 239: Advanced Call Forwarding Options

    Appendix E Advanced Call Forwarding Options Some wireless service providers support advanced call forwarding options through the use of GSM feature codes. These advanced call forwarding options are turned on and off and configured by dialing specific code numbers with your communicator. Note: Not all wireless service providers support all of these codes.
  • Page 240: Forwarding Calls That You Do Not Answer

    Forwarding calls that you do not answer Code What it does *61*number_to_ Forwards all calls you receive and do not answer. This option is similar to forward_to# the way that voicemail typically works. *#61# Reports whether or not you activated the call forwarding for calls you do not answer option.
  • Page 241: Other Product Information

    Other Product Information FCC Statement This device may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can re- quire you to stop using the device if such interference cannot be eliminated. If you need assistance, contact Hand- spring Customer Care.
  • Page 242: Safety And General Information

    Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information before using your in- tegrated multi-service portable radio. For the Safe and Efficient Operation of Your Radio, Observe These Guidelines Your radio product contains a transmitter and a receiver. When it is ON, it receives and transmits radio frequency (RF) energy.
  • Page 243: Acknowledgments

    Interference to Other Electronic Devices RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle.
  • Page 244 Page 244 Other Product Information...
  • Page 245: Index

    Index Numerics 3-way calling 98 ABA (Address Book archive file) 36 Accented characters entering 31 onscreen keyboard 35 Active call 95, 97 Add-on applications 42–45 Address Book archive files (.aba) 36 Address Book.See PhoneBook Adjusting volume 15 Alarm preset 121 reminder 121 setting 108 sound 121, 182, 218...
  • Page 246 Boilerplates 139 Bold font for text 78 Bookmarks adding 127, 128 arranging 129 deleting 129 editing 128 Brightness control 15, 20 Business card for beaming 80 Buttons power 16 ringer 16 scroll 15, 89, 126, 136 Buttons preferences 176 Cable connecting to computer 24 for local HotSync operations 78, 79 serial 12, 24, 198, 224...
  • Page 247 Color control 15, 20 depth 132 COM port. See USB, port and Serial port Combining categories 69 Comma delimited files, importing data from 36 Command buttons 21 Command equivalents (keyboard) 33 Communicator contrast control 15, 20 overview 11 turning on/off 19 Compressing Day view 120 Conduits 199 for connecting to PIMs 27...
  • Page 248 Month view 113 notes for records 77 opening 53 overview 53 private records 75 purging records 66 repeating events 66, 109–110 scheduling events 105–107 selecting dates 105 start time for Day view 119 Sunday or Monday to start week 181 switching views 111 templates 117 To Do List items 116...
  • Page 249 Expense adding PhoneBook data to records 73 categorizing records 67 creating records 63, 162 currency 164, 169 date of item 162 defining new currency 164 deleting records 65 menus 168 notes for records 77 opening 60 overview 60 purging records 66 receipt details 163 reports in Excel 166–168, 229–236 sorting records 74...
  • Page 250 Indicators battery 16, 84 call status 97, 98 call waiting 97 missed call 100 network service 84 signal strength 84 voicemail 84 wireless mode 84 Infrared HotSync operations 200–204 port 200 requirements for computer 200 Infrared port. See IR port Installing applications 42–44 conduit to install applications 199...
  • Page 251 Organizer (Lotus PIM) 36 Outgoing calls 93, 99–100, 102, 172 Outlook, connecting to 225 Overlapping events 115 Overview communicator 11 Owner preferences 193 Palm Desktop software. See Desktop soft- ware Passwords 46–49 changing 47 creating 46 deleting 47 Page 251...
  • Page 252 for network 183 forgotten 49, 227 Pasting text 65 Payment, Expense item 163 Personal information managers. See PIM Phone application starting 86, 100 Phone Lookup 71–72 Phone numbers selecting types 92 Phone settings for ISP or dial-in server 185–186 PhoneBook *If Found Call* entry 90 adding contact to Speed Dial 86 adding custom fields 103...
  • Page 253 Memo Pad 148 notes for 77 PhoneBook 84, 89 private 75 purging 66 sorting 74 To Do List 144 Recurring events deleting 66 scheduling 109 Redialing a number 99 Reminder. See Alarm Removing applications 44 Desktop software 46 Renaming categories 69 Repeating events deleting from Date Book Plus 66 scheduling 109...
  • Page 254 SMS Messaging menus 142 opening 55 overview 55 Soft reset 214 Sorting applications 40 records 74, 223 Sorting messages 141 Sounds. See Alarm and System sounds Speaker 15 Speakerphone 96 Speed Dial adding Call History entries 94 adding contact entries 86 changing entries 87 copying entries from SIM card 170, defining buttons 85...
  • Page 255 Turning on communicator application buttons 15 displaying owner’s name 193 problems with 218 Typing punctuation marks 30 Typing. See Entering data Unblock code 219 Undoing actions 64 Uninstalling Desktop software 46 Unlock code 219 Unresponsive communicator 218 Untimed events 106, 107, 108 Updating data.

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