NCR P1235 User Manual
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NCR P1235 User Manual

NCR P1235 User Manual

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USER GUIDE
NCR P1235 POS ( 7745 )
Release 1.0
BCC5–0000–5058
Issue E

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  • Page 1 USER GUIDE NCR P1235 POS ( 7745 ) Release 1.0 BCC5–0000–5058 Issue E...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

  • Page 3: Safety Requirements

    Audience This publication is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Requirements The NCR P1235 POS conforms to all applicable legal requirements. To view the...
  • Page 4 Warning: DO NOT connect or disconnect any serial peripherals while the terminal is connected to AC power. This can result in system or printer damage. Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock.
  • Page 5 • Description of the problem, including any system error codes, error condition, or guidance to the area of failure. The NCR Agent will provide you with a work order number, which serves as your Return Material Authorization (RMA). Please provide the RMA on the outside of the shipping box.

  • Page 6: Table Of Contents

    Hardware Platform Drivers Ergonomic Workplace Installing the Terminal Connecting AC Power Disconnecting the Power Cable Connecting to a Network Starting Up the P1235 Terminal Installing a Transaction Printer Installing a Cash Drawer Second Cash Drawer Cable Connection Installing the Power Supply...
  • Page 7 Removing Top Assembly Terminal with Expansion Using External Connectors RJ12 Serial Port RJ45 Serial Port USB 3.0 Compliant Ports Cash Drawer (CD) Port Chapter 3: Cleaning Cleaning the Touchscreen Cleaning the Cabinet Appendix A: Product IDs...

  • Page 8: Revision Record

    Remarks June 2016 First Issue Apr 2017 Added the following updates: • Quickserve 24V PUSB + 12V PUSB + Dual CD (24V) Expansion • USB MSR with NCR Key • Android OS • Product IDs Mar 2020 Added Cleaning chapter Oct 2020 Updated cabinet cleaning procedures Nov 2020 Added “Programming the Scanner”...

  • Page 9: Chapter 1: Product Overview

    Chapter 1: Introduction The NCR P1235 is a Point-of-Sale (POS) terminal designed for the restaurant and food service environment. The terminal utilizes a next generation Intel® Celeron™ Processor N3160 (Quad core, 2.24 GHz). The highly efficient processor offers great performance, but with lower power consumption for a more reliable design.

  • Page 10: Features And Benefits

    (Quad core, 2.24 GHz). Quad-Core Technology Integrates four complete execution cores in a single processor providing advancements in simultaneous computing. NCR Countertop Enclosure Fully integrated, low-profile, water, and tamper resistant housing for high functional retail interaction. 12” XGA (1024x768) LED LCD Energy efficient and long life LED display.
  • Page 11 The fanless configuration increases reliability by preventing forced air through the unit, thereby reducing contaminants in the system. The P1235 is configured as a silent, thin-client, fanless, solid- state terminal for maximum reliability. Variable Position Tilt-Stand The tilt-stand provides variable tilt positions that are secured without need for pins or locking knobs.

  • Page 12: Optional Features And Benefits

    7 powered serial ports. POE Expansion card Adds 1 x RJ45 power over Ethernet port, 1 x RJ45 serial port (powered 12 v), and 1xSIM card reader. Can be used to power an NCR Basestation4 to support Orderman devices. Quickserve Expansion Card Adds 1 x 24V Powered USB port, 1 x 12V powered USB port, and 2 x Cash Drawer ports via splitter cable from the terminal port.

  • Page 13: Mounting Configurations

    Product Overview Mounting Configurations...

  • Page 14: Expansion Options

    Product Overview Expansion Options...

  • Page 15: Right Side Features (Port A)

    Product Overview Right Side Features (Port A)

  • Page 16: Left Side Features (Port B)

    Programming the Scanner To program the scanner to work on a Retail or Hospitality (Aloha) POS, refer to the following sections in the Imager Setup Sheets document (BCC5-0000-5470): http://onlinehelp.ncr.com/Retail/Scanners/ImagerSetup/HTML/FrontMatter-HTML/Home.htm • Retail • Honeywell N5680 Retail Quick Imager Setup • Hospitality (Aloha)

  • Page 17: Customer Display Options

    Product Overview Customer Display  Options...

  • Page 18: Specifications

    • (1) USB + Powered USB, 12 V This product does not support low speed USB devices Note: (1.5Mbit/s). NCR recommends using Full, High, and SuperSpeed USB devices to avoid a possible coexistence problem with higher speed peripherals in electrically noisy environments not following the NCR Workstation and Peripherals AC Wiring Guide (BSTO-2115-53).
  • Page 19 Product Overview 1-11 Features Specifications HDMI Port (1) HDMI Port Display Port (1) Display Port Expansion  A Serial Port—(2) RJ12, 12V Expansion Cards USB Port — USB 2.0 + Powered Port, 24V Expansion  B Serial Port—(2) RJ12, 12V USB Port—USB 2.0, 5V Expansion C Serial Port—(1) RJ45, 12V RTS and 5V DTR Power Over Ethernet PSE —...
  • Page 20 Terminal Weight with • Head Only — 3.63 kg (8 lbs) P-Series Stand • With P–Series Stand — 6.35 kg (14 lbs) Varies by configuration. Refer to the NCR P1235 POS (7745) Site Note: Preparation Guide for more information. Shipping Weight • Head Only — 5.44 kg (12 lbs) •...

  • Page 21: Operator Controls

    Product Overview 1-13 Operator Controls Power Switch The Power Switch is located as shown below. The switch can be accessed when the cable cover is opened or closed.

  • Page 22: Label Locations

    1-14 Product Overview Label Locations...

  • Page 23: Chapter 2: Hardware Installation

    • Install the NCR P1235 POS near an electrical outlet that is easily accessible. Use the power cord as a power disconnect device. • Do not permit any object to rest on the power cord. Do not locate the NCR P1235 POS where the power cord can be walked on.

  • Page 24: Power

    Installation Notes Power For tilt stand option, the P1235 has an integrated 19 V, 90 W power supply rated for 110 V and 240 V (Auto-sensing), 50 Hz or 60 Hz located in the base. With the powered USB 24 V option, the power supply is a 24V, 150 W external power brick rated for 110 V and 240 V (auto-sensing), 50Hz or 60Hz.

  • Page 25: Ergonomic Workplace

    2-17 Ergonomic Workplace The NCR P1235 POS has a high brightness LCD with an anti-glare screen but for best results please observe the following when considering the terminal workplace. • Avoid direct glaring and reflective glaring light. Locate the terminal in a controlled luminance surrounding.

  • Page 26: Installing The Terminal

    2-18 Installation Notes Installing the Terminal The NCR P1235 POS with P–Series Stand comes fully assembled and ready to use. All that is required is to connect the LAN Cable and peripheral device cables. Note: For other configurations, refer to the corresponding kit instructions.
  • Page 27 Installation Notes 2-19 3. Open the Cable Door (Thumbscrew). 4. Loosen the screw on the Terminal Cable Cover. To open, press down on the indentations in the Cable Cover to unlatch the cover and then pivot the cover open. Note: Ensure that the screw is disengaged from the threads.
  • Page 28 2-20 Installation Notes 5. Route the cables up through the stand and out of the Terminal Cable Cover. 6. Connect the peripheral cables to the I/O Panel. Note: SIM cards must be inserted while the terminal is powered off. 7. Install the Terminal Cable Cover and tighten thumbscrew to secure cover. 8.

  • Page 29: Connecting Ac Power

    Internet. To connect the P1235 terminal to a network, plug the 10/100/1000 Ethernet cable into the port labeled NETWORK on the bottom panel. The other end of the 10/100/1000 Ethernet cable should be connected into your network hub.

  • Page 30: Installing A Transaction Printer

    2-22 Installation Notes Installing a Transaction Printer Connect the printer to the USB port on the terminal.

  • Page 31: Installing A Cash Drawer

    Installation Notes 2-23 Installing a Cash Drawer The Cash Drawer can be connected to the Cash Drawer connector or to the transaction printer.

  • Page 32: Second Cash Drawer Cable Connection

    2-24 Installation Notes Second Cash Drawer Cable Connection The terminal supports a 2-drawer configuration with a Dual Cash Drawer Cable. Connect this cable to the terminal or transaction printer cash drawer connector. There are two versions of the Dual Cash Drawer Cable: •...

  • Page 33: Installing The Power Supply

    Installation Notes 2-25 Installing the Power Supply If a power supply is not installed in the base of the P1235 terminal, install a 19 V power supply. Caution: The P1235 terminal requires the NCR 19 V or 24 V power supply that is shipped with the terminal.
  • Page 34 2-26 Installation Notes 3. Loosen the Thumbscrew that secures the Base Cover. 4. Slide the Base Cover toward the front slightly to disengage it from the Base.
  • Page 35 Installation Notes 2-27 5. Route the AC Power Cord up through the base of the stand. 6. Attach the Power Cord to the Power Brick. 7. Install the Power Brick in the Base.
  • Page 36 2-28 Installation Notes 8. Loosen the thumbscrew to open the Cable Door. 9. Loosen the screw on the Terminal Cable Cover. To open, press the indentations on the Cable Cover to unlatch the cover then pivot to open.
  • Page 37 Installation Notes 2-29 10. Route the power cable up through the stand and connect the power supply cable to the Power In connector. 11. Secure the excess power cables with a cable tie and place the cables behind the Cable Door.

  • Page 38: Removing Top Assembly

    2-30 Installation Notes Removing Top Assembly 1. Lay the terminal face down on a flat surface. Caution: Always use a soft material (cloth, foam) to protect the display screen when placing the terminal face down. 2. Remove the screws (2) that secure the Base Stand to the display. 3.

  • Page 39: Terminal With Expansion

    Installation Notes 2-31 Terminal with Expansion 1. Lay the terminal face down on a flat surface. Caution: Always use a soft material (cloth, foam) to protect the display screen when placing the terminal face down. 2. Remove the screws (2) that secure the expansion to the display.
  • Page 40 2-32 Installation Notes 3. Remove the stand and the Hinge Mount installed over the Expansion Board assembly. 4. Remove the screws (4) that secure the Expansion Board assembly.

  • Page 41: Using External Connectors

    2-33 Using External  Connectors In order to use the P1235 system to run your business' software, you can set up several peripheral components. The P1235 is compatible with standard PC equipment, including a USB mouse, USB keyboard, printer, speakers, network connectivity, as well as any other devices that can be supported by your operating system.

  • Page 42: Rj12 Serial Port

    2-34 Installation Notes RJ12 Serial Port The RJ12 serial port is a 6-pin RJ12 connector. Each RJ12 port is capable of supplying 12V at 500mA max. Pin Diagram Signal  Name POWER/RTS RJ12 Adapter Kits If a peripheral device requires a different connector to connect to the P1535 POS terminal serial RJ12 connector, order the following adapter kits: RJ12 Adapter Kits 1639-K159...

  • Page 43: Rj45 Serial Port

    Installation Notes 2-35 RJ45 Serial Port The RJ45 port is an 8-pin modular jack connector. Maximum power capability is 0.5A on the 12V/RTS pin and 0.5A on the 5V/DTR pin from this port. The power output from this port is protected by a current–limiting power switch. Pin ...

  • Page 44: Lan

    2-36 Installation Notes The 7761 Motherboard provides 10/100/1000 Base T Ethernet support using Realtek RTL8111F controller. The 7761 Motherboard supports Wake on LAN. The connector features an integrated magnetic module and 2 LEDs. The LED on the left is yellow and indicates Link/Activity at 1GBit speed when lit/flashing.

  • Page 45: Usb 3.0 Compliant Ports

    Installation Notes 2-37 USB 3.0  Compliant Ports The 7745 Motherboard provides 4 USB 3.0 compliant ports. Each USB port is capable of supplying 5V at 900mA max. Pin  Diagram Signal  Name VBUS StdA_SSRX- StdA_SSRX+ GND_DRAIN StdA_SSTX- StdA_SSTX+ Shell Shield...

  • Page 46: Cash Drawer (Cd) Port

    2-38 Installation Notes Cash Drawer (CD) Port A single 6-position RJ12 connector (Molex 44248-0065 or NCR approved equivalent) is used. Pin Diagram Signal  Name LOGIC GND SOLENOID A OPEN/CLOSE STATUS +24V SOLENOID B POWER GND Cash Drawer Cable Kits The terminal supports a 2–drawer configuration with a Dual Cash Drawer Cable.

  • Page 47: Chapter 3: Cleaning

    Cleaning Chapter 3: Cleaning the Touchscreen Touchscreens can be effectively cleaned with diluted detergent or up to 70% isopropyl alcohol solution. Follow these steps to avoid damage to the touchscreen: Warning: Do not use sharp objects to clean around the edges of the touchscreen. Do not use abrasive cleaners (powders) or abrasive cleaning materials (scrub brush, scouring pad).

  • Page 48: Cleaning The Cabinet

    3-40 Cleaning Cleaning the Cabinet 1. Disconnect the unit from the power outlet before cleaning. 2. Wipe the cabinet using a non-abrasive cloth (microfiber cleaning cloth or cloth towel) dampened with soap and water solution. Warning: Do not use alcohol (methyl, ethyl, or isopropyl) or any strong dissolvent.

  • Page 49: Appendix A: Product Ids

    P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR 7745-3100-0002 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR Int2x20 7745-3100-0003 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR Int2x20 BIO 7745-3100-0004 P1235 PCAP 60GB 4GB RAM Win10E-64bit MSR 7745-3100-0005 P1235 PCAP 120GB 4GB RAM Win10E-64bit MSR...
  • Page 50 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR BIO/UV 7745-3100-0073 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR XD10 UV 7745-3100-0074 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR XD10 BIO/UV UK Cord 7745-3100-0075 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR BIO/UV UK Cord 7745-3100-0076...
  • Page 51 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR XT10 BIO/UV 7745-3100-0087 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR XT10 UV 7745-3100-0088 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR XT10 BIO/UV UK Cord 7745-3100-0089 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR XT10 UV UK Cord 7745-3100-0090...
  • Page 52 P1235 PCAP 60GB 4GB RAM Win10E-64bit MBlank Int2x20 No Cord 7745-3100-0119 P1235 PCAP 60GB 4GB RAM Win10E-64bit MBlank BIO No Cord 7745-3100-0120 P1235 PCAP 60GB 4GB RAM Win10E-64bit MBlank Int2x20 BIO No Cord 7745-3100-0121 P1235 PCAP 60GB 4GB RAM Win10E-64bit MSR Int2x20 SC No Cord 7745-3100-0122...
  • Page 53 P1235 PCAP 40GB 4GB RAM No OS MBlank XB EU Cord 7745-3101-0065 P1235 PCAP 40GB 4GB RAM No OS 2n1 XB EU Cord 7745-3101-0066 P1235 PCAP 40GB 4GB RAM No OS MBlank Int2x20 XB EU Cord 7745-3101-0067 P1235 PCAP 40GB 4GB RAM No OS MSR XB EU Cord...
  • Page 54 Product IDs Product IDs Description 7745-3500-0001 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR Int2x20 RJ12 XT10 BIO/SC Cam Wifi 7745-3500-0002 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR Int2x20 RJ12 XT10 BIO/SC Cam Wifi No Cord 7745-3500-8800 P1235 PCAP 40GB 4GB RAM WEPR7-32bit MSR Int2x20 RJ12 XD10 BIO/SC...

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