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Installation Guide
NCR P1235 e*SmartClock
Last Updated: 12/6/16
Copyright Notice
The document contains confidential and proprietary information of McDonald's Corporation. Except with the express prior written permission from
McDonald's Corporation this document and the information contained herein may not be published, disclosed or used for any other purpose except for that
which it is being provided.
US-IT Restaurant Architecture Team
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Table of Contents
Related Manuals for NCR P1235
Summary of Contents for NCR P1235
- Page 1 Installation Guide NCR P1235 e*SmartClock Last Updated: 12/6/16 Copyright Notice The document contains confidential and proprietary information of McDonald’s Corporation. Except with the express prior written permission from McDonald’s Corporation this document and the information contained herein may not be published, disclosed or used for any other purpose except for that which it is being provided.
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Page 2: Table Of Contents
Appendix B – Troubleshooting Guide ..................... 27 Appendix C – Additional Monitor Configuration Instruction (Optional) ..........29 Appendix D – NCR P1235 - Wall Mount Bracket Details ................. 31 Appendix E – Locations e*SmartClock Should NOT Be Installed ............. 32 Appendix F –... -
Page 3: Critical Information
CRITICAL INFORMATION Installation support is only available from your POS Supplier Support Help Desk: • NCR – (800) 454-8444, Option 1 then Option 6 If Issue cannot be resolved by support desk, support desk will escalate to McDonalds POS Level 3 (MTS) for resolution. - Page 4 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 DANGER Safe and satisfactory operation of your equipment depends on its proper installation. Installation must conform to local codes, or in the absence of local codes, with the latest edition of your national electrical code, i.e. National Electrical Code, NFPA 70 (USA).
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Page 5: Overview
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 1. Overview This installation document is intended to provide detailed installation instructions for the successful installation of the e*SmartClock solution on a wall mounted bracket. 2. Installation Readiness • The e*SmartClock wall mount will require a footprint of the following: o Without Printer: 20”x 17”... -
Page 6: E*Smartclock Contents Checklist
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 6. e*SmartClock Contents Checklist • Unpack the e*SmartClock solution box & strip plastic from the new equipment’s • Check for any damage during shipment, Report damage (if any) immediately to the shipping company •... - Page 7 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 • Example wall anchor: Wall anchors: Molly bolts, Toggle butterfly anchor) Bolts • Zip or Velcro ties, 8 inch black • Permanent marker, black Proceed to the next Section ONLY if all hardware, software, and installer tools have been verified...
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Page 8: Installation Of E*Smartclock Solution
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 7. Installation of e*SmartClock Solution The e*SmartClock is wall mounted. Some important information about the installation are listed as follows • Please follow the pre-checks as mentioned in section 3 above. • Clock should be out of customer view •... -
Page 9: Installation Of E*Smartclock Bracket
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 7.2 Installation of e*SmartClock Bracket Step Step Description Pictures Installation is a Flat mount on the wall. • Wall Mount with Bracket dimensions are approximately 17” width x 20” height • The mounting wall MUST incorporate... - Page 10 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Step Step Description Pictures Screws Note: To install the Power Supply bracket independently from the VESA Adapter, refer to the dimensions or use the bracket as a template to mark the location of the holes.
- Page 11 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Step Step Description Pictures Insert power supply adapter in bracket: • Open brick bracket’s front cover using thumb screws • Insert the power supply into the bracket (AC Connector on top) • Close the front cover of the bracket •...
- Page 12 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Step Step Description Pictures NCR P1235 Cable Cover Remove cable cover by puling down Hang the terminal on the VESA Adapter. • Insert the mushroom studs on the Wall Mount into the elongated slots on the •...
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Page 13: Installation Of Receipt Printer
Installation of a printer is optional. Check that all the Printer-related contents have been included for installation. e*SmartClock printer solution contents EPSON TM-L90P USB/Parallel printer, printer power cable with brick, and Printer Bracket. The NCR P1235 does not support a Powered USB printer. Step... - Page 14 Connect type B USB data cable at the bottom of the printer Note: Power for EPSON TML-90P printer will be supplied using power brick as NCR P1235 does not support a Powered USB printer. Attach the plastic cover back to the bottom...
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Page 15: Cable Management
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Step Step Description Pictures Place EPSON TM-L90P Printer into the bracket Route the USB cable through the Printer bracket mount and connect the other end to USB port on the e*SmartClock NCR P1235 Panel... - Page 16 Power Cable Note: Zip ties/Velcro may be used to secure cables Attach e*SmartClock cable cover NCR P1235 cable cover need to be placed back on e*SmartClock to hide cables and secure ports on device NCR P1235 Panel Cover • Attach LAN and power cables •...
- Page 17 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Step Step Description Pictures • Attach the laminated e*SmartClock Cleaning Instructions & Edit Time Punches Guide to the badge reel. A finished product should look like this. To be updated with NCR p1235 integrated...
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Page 18: Software Staging Instructions Of A New Install
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 7.5 Software Staging Instructions of a New Install The Staging instructions cover a first time e*SmartClock installation. For a new installation, the Installer should follow all the steps outlined below. Step Step Description... - Page 19 POS register installed! This may cause IP address conflicts with the existing POS registers. Also note that NCR P1235 is not a certified POS register. e*SmartClock Staging Press OK to continue with Staging.
- Page 20 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Step Step Description Pictures During the staging process the e*SmartClock will log out several times US-IT Restaurant Architecture Team Page 20 of 37 12/6/16...
- Page 21 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Step Step Description Pictures Staging is successful when ‘Initializing…’ is displayed on the e*SmartClock. The device is now starting up the e*SmartClock application Contact Installation Support when: • ‘Initializing…’ screen does not display •...
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Page 22: Application Start Up
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 7.6 Application Start Up After the device is successfully staged, the e*SmartClock application will automatically launch. The Installer should follow the steps below. Step Step Description Pictures Application Initialization • Initialization may take 2-4 minutes. - Page 23 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Step Step Description Pictures Final Steps after Successful Application Launch The Installer must perform the following: • Reboot the e*SmartClock • During re-loading, notice the following text appears on window screen o “Initializing….”...
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Page 24: Additional Monitor Installation Instructions
In order to install an additional monitor to duplicate the NCR P1235 e*SmartClock display, you will need below components. This are additional components which are not shipped with the e*SmartClock. - Page 25 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Step Step Description Pictures VGA Cable (Male) port should attach to VGA port on second monitor as shown in the picture Reboot e*SmartClock device Verify e*SmartClock display on NCR P1235 is duplicated on additional monitor.
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Page 26: Appendix A - Check Points
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Appendix A – Check Points Check Points Description Yes/No e*SmartClock staged o Yes: If you see e*SmartClock application, it successfully? indicates staging is successful o No: If e*SmartClock application screen does not appear. It indicates staging is failed... -
Page 27: Appendix B - Troubleshooting Guide
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Appendix B – Troubleshooting Guide issue Cause Resolution e*SmartClock device does Power cord connection may Remove the front cable cover to reveal not power ON not be connected properly the various I/O ports and ensure the... - Page 28 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 issue Cause Resolution No Employee Data found e*SmartClock is failed to If the message does not go away within error is shown on the load the employee data a minute, please contact •...
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Page 29: Appendix C - Additional Monitor Configuration Instruction (Optional)
Touch on “New Task (Run...) from Windows task manager’s ‘File’ menu OR Select “New Task (Run…)” and press enter from keyboard Type “Control” from keyboard and press “Enter” OR Touch “OK” Button on the NCR P1235 touch screen US-IT Restaurant Architecture Team Page 29 of 37... - Page 30 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Select “Display” option from Control Panel using keyboard OR Touch “Display” from the NCR P1235 touch screen Select “Change display settings” from Keyboard Touch “Change display settings” from the NCR P1235 touch screen.
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Page 31: Appendix D - Ncr P1235 - Wall Mount Bracket Details
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Appendix D – NCR P1235 - Wall Mount Bracket Details US-IT Restaurant Architecture Team Page 31 of 37 12/6/16... -
Page 32: Appendix E - Locations E*Smartclock Should Not Be Installed
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Appendix E – Locations e*SmartClock Should NOT Be Installed It is recommended to AVOID installing e*SmartClock device near Drive-Thru window. It is recommended to AVOID installing e*SmartClock device near sink or water source... - Page 33 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 It is recommended to AVOID installing e*SmartClock device above or below fire abatement systems. US-IT Restaurant Architecture Team Page 33 of 37 12/6/16...
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Page 34: Appendix F - Loading Ncr P1235 Image From Thumb Drive
NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Appendix F – Loading NCR P1235 Image from thumb drive The image is on the Imager 3.5 thumb drive from UKUT. OTP3 self-installs should verify they have the latest version on the Imager 3.5 thumb drive... - Page 35 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 At the Windows Boot Device screen, select the first option, POS, KVS, ORB, STC Menu Select the Win 7 – eSmartClock NCR 1235 option. Note the touch screen is functional US-IT Restaurant Architecture Team...
- Page 36 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 Some older thumb drives will show a list of all available devices. You still select the Win 7 – eSmartClock NCR 1235 option. Select Ok to start the image load process When the image load has...
- Page 37 NCR P1235 e*SmartClock Installation Guide, Ver. 1.1 For Application Type, select STC e*SmartClock. For Device Number the only option is 81 Verify that you see an IP address in the lower area of the screen, then touch Ok and then confirm...