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Troubleshooting
Problem
Digital zoom cannot be
used.
Image mode not available.
No sound when the shutter
is released.
AF-assist illuminator does
not light.
Pictures appear smeared.
Colors are unnatural.
Randomly spaced bright
pixels ("noise") appear in
image.
Pictures are too dark
(underexposed).
Pictures are too bright
(overexposed).
F10
Cause/Solution
• Digital zoom is set to Off in the setup menu.
• Digital zoom is not available in the following
situations.
- When Portrait, Night portrait, Night
landscape, Backlighting (when HDR is
set to On), Panorama (when Easy
panorama is selected), Pet portrait, or 3D
photography scene mode is selected
- Touch shooting is set to Subject tracking
- When shooting in smart portrait mode
- When Multi-shot 6 is selected for the
Continuous setting
Another function that restricts the Image mode
option is enabled.
• Off is selected for Sound settings>Shutter
sound in the setup menu. No sound is heard
with some shooting modes and settings, even
when On is selected.
• The speaker is blocked. Do not cover the
speaker.
Off is selected for the AF assist option in the
setup menu. AF-assist illuminator may not light
depending on the position of the focus area or
the current scene mode, even when Auto is
selected.
Lens is dirty. Clean lens.
White balance does not match light source.
Shutter speed too slow or ISO sensitivity is high
as the subject is dark. Noise can be reduced by:
• Using flash
• Specifying a lower ISO sensitivity setting
• The flash mode setting is set to c (off).
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Increase the ISO sensitivity.
• Subject is backlit. Select Backlighting scene
mode or set the flash mode setting to X (fill
flash).
Adjust exposure compensation.
A
89, E 86
42, 43
38, E 52
50
38, E 57
64
89, E 87
3, 26
89, E 86
F 5
38, E 59
54
38, E 56
54
26
54
59
38, E 56
46, 54
59
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