Issues with "OB Pro InfoMonitor"
Resolution
Alerts for new documents will not be displayed if "OB Pro InfoMonitor" is not
running. Launch "OB Pro InfoMonitor".
In the "OB Pro InfoMonitor" "OB Pro Setting" dialog, enter the same address as
OfficeBridge Pro.
In the "OB Pro InfoMonitor" "User Settings" dialog, select the correct user.
In the "OB Pro InfoMonitor" "Alert Settings" dialog, set the correct alert type.
Right-click the "OB Pro InfoMonitor" task tray icon and confirm that "View as popup"
is checked.
Configure the virus scanner / security software to permit traffic on the port number
used by "OB Pro InfoMonitor" (port 60000).
Configure the firewall to permit traffic on the port number used by "OB Pro
InfoMonitor" (port 60000).
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