Hydropool Self Clean 395 Gold Owner's Manual
Hydropool Self Clean 395 Gold Owner's Manual

Hydropool Self Clean 395 Gold Owner's Manual

Self cleaning hot tubs
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SELF CLEANING HOT TUBS OW NER'S M ANUAL
Hydropool Inc.
33 5 Superior Blvd.
Mississauga, ON, Canada L5T 2L6
Tel: 9 05 .5 65 .6 81 0
Toll Free: 1.80 0.46 5.29 33
Fax: 9 05 .5 65 .6 82 0
Email: info@hydropoolhottubs.com
w w w .hydropoolhottubs.com
Contents subject to change w ithout notice
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  • Page 1 SELF CLEANING HOT TUBS OW NER’S M ANUAL Hydropool Inc. 33 5 Superior Blvd. Mississauga, ON, Canada L5T 2L6 Tel: 9 05 .5 65 .6 81 0 Toll Free: 1.80 0.46 5.29 33 Fax: 9 05 .5 65 .6 82 0 Email: info@hydropoolhottubs.com...
  • Page 2 Models Covered Domestic Export Model Codes Model Codes Self Clean 395 Gold HSC395G HSCE395G Self Clean 495 Gold HSC495G HSCE495G Self Clean 495 Platinum HSC495P HSCE495P Self Clean 570 Gold HSC570G HSCE570G Self Clean 570 Platinum HSC570P HSCE570P Self Clean 670 Gold...
  • Page 3: Table Of Contents

    Topside Panel Display Messages Optional Variable Air Therapy System NOTE: Product specifications, warnings and labels are subject to change without notice. This user’s manual should be used as a guide only. For further information, please contact your independent Hydropool dealer.
  • Page 4: Letter Of Introduction

    Recognized for quality worldwide, we are confident that your new hot tub will provide you, your family and friends, with years of enjoyment and fulfill all your hydrotherapy needs. Hydropool hot t ubs are not only healt hful and relaxing, t hey can even add value t o your home. Please take the...
  • Page 5: Warnings

    SAVE THESE INSTRUCTIONS IM PORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjec ve and depends on your age, health, and medical history. If you don ’t know your t olerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot t ub, get out and cool off...
  • Page 6: Hyperthermia

    SAVE THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjec ve and depends on your age, health, and medical history. If you don ’t know your t olerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot t ub, get out and cool off...
  • Page 7: Choosing The Right Location

    CHOOSING THE RIGHT LOCATION Your Hydropool hot tub can be installed indoors or out, on the ground, in the ground or half-and-half. The following informa on will assist you in choosing the right loca on for your individual needs. When making your decision, always remember that hot tubs can be enjoyed year-round, indoors or out, regardless of the climate.
  • Page 8: General Installation Considerations

    Ensure t hat your HYDROPOOL hot tub is properly support ed by eit her a level concret e pad, or a properly const ruct ed deck capable of suppor ng 1220 kg/m2 (250 lbs./ .2). If there is a possibility that the pad could shi by freezing/thawing ground movement (such as in clay regions, and/or areas with high water tables) concrete foo ngs extending below the frost line are recommended.
  • Page 9: Special Considerations

    • Ensure t hat all hot tub support equipment is easily accessible and prot ect ed from t he element s • The hot t ub support equipment is designed for indoor (out of t he direct element s) use. When your HYDROPOOL hot t ub is equipped wit h a factory-installed cabinet , and inst alled as per t he guidelines of t his manual, t he equipment will be adequately prot ected.
  • Page 10: In-Ground & Partial In-Ground Installations

    For units being installed fully or par ally in the ground, the type of support will again vary based on whether or not the t ub is being installed in an area with freeze/thaw condi ons. Hydropool does filling full in...
  • Page 11: Equipment Accessibility & Protection

    M ost Hydropool models require a clearance widt h of at least 100 cm. (39 in.) t o allow movement of t he unit on its side ways, fence openings, etc. Where this is not possible, the use of a crane to li the hot tub from the truck or t hrough alley- trailer over the house to the pa o or yard is o en a simple and economical op on.
  • Page 12: Important Electrical Safety Instructions

    This guide is for standard installa ons where the wire run is 15 m (50 .) or less. For longer wire runs, consult a qualifi • elect rician. G.F.C.I./ R.C.D. APPLICATION GUIDE FOR HYDROPOOL SELF CLEAN SERIES NORTH AM ERICA Gold Series...
  • Page 13: Wire Size

    W IRE SIZE NORTH AM ERICA • The minimum wire size for systems t hat require a 40A GFCI is # 8/ 3 c/ w ground (also referred t o as # 8 gauge / 4 conduct or). • The minimum wire size for systems t hat require a 50A GFCI is # 8/ 3 c/ w ground (also referred t o as # 8 gauge / 4 conduct or). EUROPE St andards for amperage breakers may vary from count ry to count ry in t he CE cont rolled area.
  • Page 14: North America G.f.c.i. Installation Diagram

    Na onal Electrical Code, or the Canadian Electrical Code, and al Federal, State/Provincial and local codes and regula ons in effect at the me of installa on. Hydropool highly recommends the use of a new Siemens GFCI breaker for all of its products. Other GFCI’s and older Siemens GFCI’s may have tripping issues.
  • Page 15: Europe - R.c.d. Installation - Typical

    EUROPE – R.C.D. INSTALLATION - TYPICAL NOTICE Important Note: Installa on of the R.C.D. Circuit Breaker, including ampere sizing and selec on of conductor size and type, must be performed by a qualified electrician in accordance with Na onal, Regional and Local Codes and Regula ons in effect at the me of installa on.
  • Page 16: Filling, Checking And Starting Your Hot Tub

    This mode will last for 4 to 5 minutes before automa cally entering the normal opera on mode. See complete details for your spa in sec on HYDROPOOL CONTROL SYSTEMS HOSE BIB When t he hot t ub pump is locat ed below wat er level, t he water should start circula ng immediately.
  • Page 17 RELEASING AIR TRAPPED IN FILTER... AIR VENT VALVE When the pump starts circula ng, it will be necessary to release trapped air in the filter.  clockwise un l there is the hissing sound of air Carefully loosen t he air vent valve count er- escaping.
  • Page 18: Initial Start-Up

    HYDROPOOL SELF CLEAN SERIES CONTROL SYSTEM S NORTH AM ERICA / EUROPE GECKO IN.YE/ YT SPA PACK INITIAL START-UP TEM PERATURE CONTROL FUNCTIONALITY AND Before applying voltage to pow er-up your hot tub, ADJUSTM ENT it is very important that you understand the se-...
  • Page 19 HYDROPOOL SELF CLEAN SERIES CONTROL SYSTEM S GOLD SERIES CONTROLS KEYPAD FUNCTIONS AND DISPLAY ICONS PUM P 1 INVERT FUNCTION DISPLAY FUNCTION BLOW ER SETTINGS FUNCTION NIGHT FUNCTION CONTRAST LIGHT SLEEP FUNCTION M ODE TEM P TEM P DOW N...
  • Page 20 HYDROPOOL SELF CLEAN SERIES CONTROL SYSTEM S PLATINUM SERIES CONTROLS KEYPAD FUNCTIONS AND DISPLAY ICONS PUM P 1 INVERT FUNCTION DISPLAY FUNCTION PUM P 2 SETTINGS FUNCTION NIGHT FUNCTION CONTRAST BLOW ER SLEEP FUNCTION M ODE LIGHT FUNCTION TEM P...
  • Page 21 HYDROPOOL SELF CLEAN SERIES CONTROL SYSTEM S TITANIUM SERIES CONTROLS KEYPAD FUNCTIONS AND DISPLAY ICONS PUM P 1 INVERT FUNCTION DISPLAY FUNCTION PUM P 2 SETTINGS FUNCTION NIGHT FUNCTION CONTRAST PUM P 3 SLEEP FUNCTION M ODE BLOW ER FUNCTION...
  • Page 22: Light Function

    PUM P 1 FUNCTION W ATER CARE Press this pad to ac vate the pump The Water Care sec on will help you set up your ideal filtra on and hea ng se ngs. Choose from 1st press – low speed (icon rotates slow) Aw ay, Beginner, Energy Savings, Super Energy 2nd press –...
  • Page 23: M Odifying Schedules

    M ODIFYING SCHEDULES FILTERING Your spa is equipped with a circula on pump To see and / or modify t he Wat er that filters your water for 24 hours a day. If Care category, use the Se ngs icon t he w at er t emperat ure exceeds t he set t o open t he select ed Wat er Care menu.
  • Page 24: M Aintenance Rem Inders

    M AINTENANCE REM INDERS The in.k1000 keypad w ill rem ind you of maint enance required on your spa, like rinsing or cleaning the filter. Each task has its own dura on, based on normal use. The M aint enance Reminders menu allow s you to verify the me le before maintenance is required, as well as to reset the me once a t ask is complet ed.
  • Page 25: Keypad Settings

    KEYPAD SETTINGS ELECTRICAL CONFIGURATION In this sec on you can change the Please do not make changes in this sec on unless you are a qualified electrician. t emperat ure unit and language. Use t he arrow keys and move to the se ng that you ABOUT w ould like t o change.
  • Page 26: I-Command 2 System (Optional)

    OPTIONAL I-COM M AND 2 SYSTEM The Smart Phone App t hat is designed as a w ireless hot t ub cont rol w hich allow s you t o pick the water care se ngs that fit your schedule. Adjust filtra on and temperature se ngs and create the ideal hot tub experience from inside your home.
  • Page 27 2. Installing the spa transmi er If you purchased a spa with in. touch 2 as a standard feature or as an op on, note that the spa transmi er will be pre -inst alled. To ensure proper signal transmission, it may be necessary to change the posi on of the transmi er once the spa is installed in the yard.
  • Page 28 If you need to replace a transmi er or pair your transmi ers again, power up the home transmi er and press on its pairing bu on with a paper clip. The status light of the transmi er w ill blink yellow . Then, shut off...
  • Page 29 5. Strong and Long Range Communica on Signal Through their proprietary RF technology, in. touch 2 transmi ers emit a strong, stable and range signal between your spa and your router (about 3 mes longer than regular signal). long- No need for repeat ers or boost ers: your spa w ill alw ays remain w it hin reach in t ypical backyard se ngs.
  • Page 30: Using The App

    USING THE APP On your home network It is possible t o access your spa w it h t he in. t ouch 2 app t hrough your home net w ork. To be able to see your in. touch 2 in the applica on you need to connect your device to the same Fi network) than the one used to connect your Home Transmi er rout er (Wi- Fi se ngs sec on of your mobile device and choose the same network that your...
  • Page 31 Setup your W i-Fi on your device Before using your applica on, go to the Wi Fi sec on of your device s se ngs. Make sure you ’ are connect ed t o your home net w ork. This needs t o be t he same Wi-Fi provided by t he rout er to which you connected your Home Transmi er.
  • Page 32 Find the icon for the in. touch 2 applica on, then tap on it to open it. The first me you use the applica on a message will ask you: “ in. t ouch 2” Would like to send you no fica ons. If you choose , the applica on will send you Allow no fica ons about the status of your spa.
  • Page 33 Login page Before using your applica on, you must create an account first and then, you ’ll be able t o sign in. Your account w ill give you t he opport unit y t o have access t o your spa from any in. t ouch 2 applica on.
  • Page 34 New account crea on When you choose to create a new account, you agree at the same me the Terms of Service and the Privacy Policy. You can read them at any me h ps://geckointouch.com/legal t hrough t his link:...
  • Page 35 Choose a spa This page displays all the spas detected by your applica on. To det ect your spa, you need t o connect your mobile device t o t he same net w ork t o w hich you connected your Home Transmi er.
  • Page 36 Home page The main screen gives you access t o your accessories, w at er t emperat ure, w at er care and se ngs The app is mirroring the top side control (keypad) over the internet.
  • Page 37: Standby Mode / Drain Mode

    STANDBY M ODE key brings you into the menu op ons. Use the A press of the SETTINGS UP and DOW N arrow keys t o highlight STANDBY . Press t he LIGHT key and the follow ing m essage will appear. All pumps off! Press Drain to drain spa “...
  • Page 38: Topside Panel Display Messages

    TOPSIDE PANEL DISPLAY M ESSAGES An internal hardware error has been detected The Prr error message indicates a problem with the regula on probe. The system is constantly verifying if the t emperat ure probe reading is wit hin its normal limits. The wat er t emperature at t he heat er has reached 119 F (48 C).
  • Page 39: Hydroclear Pure Water System

    HYDROCLEAR PUREW ATER SYSTEM HOW IT W ORKS This system combines the benefits of both Ozone and UV C sani za on u lizing a patented UV Cham- ber to both inject ozone into the w ater, mix it and then expose it to pow erful UV-C rays, all-in-one. This process not only kills and deac vates microorganisms in the water it passes, but also creates a power- ful hydroxyl radical to burn off...
  • Page 40: Hot Tub Water Balance General Overview

    For t hese reasons, it is very import ant to develop proper hot t ub wat er maint enance habits and follow your Hydropool ret ailer’s recommended wat er maint enance procedures.
  • Page 41: Glossary Of Common Water Maintenance Terms

    GLOSSARY OF COM M ON WATER M AINTENANCE TERM S in granular, liquid or puck/tablet form, is an oxidant and biocidal agent. It is very effec ve and fast ac ng. CHLORINE – Recommended chlorine residual level is 3.0 t o 5.0 ppm. CHLORAM INES –...
  • Page 42: Water Balance Troubleshooting

    Test total alkalinity levels and if necessary increase with sodium bicarbonate* pH resistant to changing High Total Alkalinity levels Test total alkalinity levels and if necessary decrease with sodium bisulfate* or muriatic acid* * Contact your local Hydropool retailer for specific product recommendation...
  • Page 43: Routine Hot Tub Maintenance

    When a hot tub is uncovered, over 90% of heat is lost from the water surface. This evaporation also affects the chemical HYDROPOOL reserves the right to void the warranty of balance and could create humidity problems indoors. HY- your spa if there is any indication of the use of products DROPOOL Safety Hard Covers are engineered for maximum containing Hydrogen Peroxide.
  • Page 44: Cartridge Filter, Removal, Cleaning, Re-Installation

    The acrylic surface can be cleaned and polished using a soft 11 After the element has dried - if necessary, lightly brush cloth and acrylic cleaner, available at your Hydropool retailer. between pleats with a fine paint-brush to remove remain- ing dirt particles.
  • Page 45: Water Softeners

    DRAINING YOUR HOT TUB HYDROPOOL EXCLUSIVE vent/bleeder valve located on the top of the filter housing. QUICK-DRAIN™ & FILL REFER TO DIAGRAM When water begins to escape close the air vent valve.
  • Page 46: Hydropool Exclusive Quick-Drain

    HYDROPOOL EXCLUSIVE QUICK-DRAIN™ FILTER CARTRIDGE FILL HOSE CHEMICAL FEEDER OZONATOR DRAIN HOSE FILTRATION PUMP SKIMMER/PRE-FILTER HEATER FLOOR VACUUM THE SELF-CLEANING MODE INDICATOR This worry-free indicator is located on the topside control display. The display will indicate “Self Clean Mode” on the screen ensuring that the Self-Clean and Eco Heat Systems are...
  • Page 47: Protecting Your Cabinet Everlast Finish

    PROTECTING YOUR CABINET EVERLAST FINISH Some HYDROPOOL hot tub cabinets are made from Everlast synthetic plastic material. These cabinets utilize a magnetic latching system to fasten and hold the exterior panels in place. In order to remove a panel for access you need to start at the lower right hand corner of the panel and disengage the first magnetic latch by pulling the panel forward enough to allow your hand to get behind the panel.
  • Page 48: Winterizing Your Hydropool Hot Tub

    HOT TUB safety hard cover. • Remove and clean the cartridge filter element see section - • It is assumed that your HYDROPOOL hot tub has been CARTRIDGE FILTER properly installed on a reinforced concrete pad to eliminate • Using a wet/dry utility vacuum, remove remaining water lifting of the hot tub due to hydrostatic ground water pres- from the jet openings, filter cartridge housing, and footwell.
  • Page 49: General Troubleshooting

    Should this occur or if the display shows partial messages, try resetting the system by turning power to the swim spa, waiting a few minutes, then turning power on again. If this does not reset the system, contact your local HYDROPOOL retailer or service organization. POWER FAILURE OR SYSTEM FAULT DURING COLD WEATHER CONDITIONS If your control system will not reset, (i.e.

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