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SERENITY HOT TUBS OWNER'S MANUAL
Hydropool Inc.
335 Superior Blvd.
Mississauga, ON, Canada L5T 2L6
Tel: 905.565.6810
Toll Free: 1.800.465.2933
Fax: 905.565.6820
Email: info@hydropoolho ubs.com
www.hydropoolho ubs.com
Contents subject to change without no ce
2023

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Summary of Contents for Hydropool Serenity 45L

  • Page 1 SERENITY HOT TUBS OWNER’S MANUAL Hydropool Inc. 335 Superior Blvd. Mississauga, ON, Canada L5T 2L6 Tel: 905.565.6810 Toll Free: 1.800.465.2933 Fax: 905.565.6820 Email: info@hydropoolho ubs.com www.hydropoolho ubs.com Contents subject to change without no ce 2023...
  • Page 2 Models Covered Domes c Export Model Codes Model Codes Serenity 45L NOT APPLICABLE HSE45L Serenity 4300 HS4300 HSE4300 Serenity 4500 HS4500 HSE4500 Serenity 5900 HS5900 HSE5900 Serenity 6600 HS6600 HSE6600 Serenity 6800 HS6800 HSE6800 Serenity 6900 HS6900 HSE6900...
  • Page 3: Table Of Contents

    5900/6800 and 6900 Series Controls Topside Control Panel Display Messages NOTE: Product specifica ons, warnings and labels are subject to change without no ce. This user’s manual should be used as a guide only. For further informa on, please contact your independent Hydropool dealer.
  • Page 4: Le Er Of Introduc On

    Hydropool hot tubs are not only healthful and relaxing, they can even add value to your home. Please take the me to carefully read and understand all the safety, installa on and opera ng instruc ons in this manual before electrically connec ng your hot tub and adding water.
  • Page 5: Important User Safety Instruc Ons

    SAVE THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjec ve and depends on your age, health, and medical history. If you don’t know your tolerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot tub, get out and cool off...
  • Page 6: Hyperthermia

    SAVE THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjec ve and depends on your age, health, and medical history. If you don’t know your tolerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot tub, get out and cool off...
  • Page 7: Choosing The Right Loca On

    CHOOSING THE RIGHT LOCATION Your Hydropool hot tub can be installed indoors or out, on the ground, in the ground or half-and-half. The following informa on will assist you in choosing the right loca on for your individual needs. When making your decision, always remember that hot tubs can be enjoyed year-round, indoors or out, regardless of the climate.
  • Page 8: General Installa On Considera Ons

    Please consider the following: Your HYDROPOOL hot tub is self-suppor ng on its base. The cabinet should be decora ve only, not for support. Never suspend the hot tub from the deck or cabinet. Where the hot tub is not equipped with a factory installed cabinet, it is the installer’s responsibility to ensure all electrical equipment is completely weather protected and meets all of the regulatory requirements.
  • Page 9: Special Considera Ons

    • Ensure that all hot tub support equipment is easily accessible and protected from the elements • The hot tub support equipment is designed for indoor (out of the direct elements) use. When your HYDROPOOL hot tub is equipped with a factory-installed cabinet, and installed as per the guidelines of this manual, the equipment will be adequately protected.
  • Page 10: In-Ground & Par Al In-Ground Installa Ons

    For units being installed fully or par ally in the ground, the type of support will again vary based on whether or not the tub is being installed in an area with freeze/thaw condi ons. Hydropool does not recommend back-filling full in-ground or par al in-ground installa ons.
  • Page 11: Equipment Accessibility & Protec On

    UNLOADING / HANDLING YOUR HOT TUB All Hydropool hot tubs are shipped with a protec ve combina on layer of foam wrap, cardboard and plas c film. Each hot tub is factory strapped onto a wood skid. If your hot tub is to be delivered by your local dealer, it will generally arrive on a flat bed truck or low profile trailer.
  • Page 12: Important Electrical Safety Instruc Ons

    • This guide is for standard installa ons where the wire run is 15 m (50 .) or less. For longer wire runs, consult a qualified electrician. G.F.C.I./R.C.D. APPLICATION GUIDE FOR HYDROPOOL SERENITY SERIES NORTH AMERICA 4300 / 4500 / 6600 Models...
  • Page 13: Wire Size

    WIRE SIZE NORTH AMERICA • The minimum wire size for systems that require a 40A GFCI is # 8/3 c/w ground (also referred to as # 8 gauge / 4 conductor). • The minimum wire size for systems that require a 50A GFCI is # 8/3 c/w ground (also referred to as # 8 gauge / 4 conductor). EUROPE Standards for amperage breakers may vary from country to country in the CE controlled area.
  • Page 14: North America G.f.c.i. Installa On Diagram

    Na onal Electrical Code, or the Canadian Electrical Code, and all Federal, State/Provincial and local codes and regula ons in effect at the me of installa on. Hydropool highly recommends the use of a new Siemens GFCI breaker for all of its products. Other GFCI’s and older Siemens GFCI’s may have tripping issues.
  • Page 15: Europe R.c.d. Installa On Diagram

    EUROPE – R.C.D. INSTALLATION - TYPICAL NOTICE Important Note: Installa on of the R.C.D. - Circuit Breaker, including ampere sizing and selec on of conductor size and type, must be performed by a qualified electrician in accordance with Na onal, Regional and Local Codes and Regula ons in effect at the me of installa on.
  • Page 16: Filling, Checking And Star Ng Your Hot Tub

    PUMP PRIMING MODE (“RUN PMPS PURG AIR”). This mode will last for 4 minutes before automa cally entering the normal opera on mode. See complete details for your spa in sec on HYDROPOOL CONTROL SYSTEMS...
  • Page 17: Pump Priming/Releasing An Air Lock

    O– RING / GASKET AT UNION CONNECTIONS · The water should start circula ng immediately. If the motor works but if you do not no ce water circula on within the first 15 seconds, the pump may require priming due to trapped air (referred to as an ‘air lock’).
  • Page 18 HYDROPOOL SERENITY SERIES CONTROL SYSTEMS NORTH AMERICA/ EUROPE GECKO IN.YE3 TEMPERATURE CONTROL INITIAL START-UP FUNCTIONALITY AND Before applying voltage to power-up your hot tub, ADJUSTMENT it is very important that you understand the sequence of events that occur when the system is ac vated in order that the pump(s) can be primed efficiently and damage to the system can be...
  • Page 19: Hydropool Serenity Control Systems

    HYDROPOOL SERENITY SERIES CONTROL SYSTEMS NORTH AMERICA / EUROPE 4300 / 4500 / 6600 / SE45L MODELS KEYPAD FUNCTIONS AND DISPLAY ICONS JET KEY WHICH CONTROLS PUMP 1 ILLUM KEY WHICH CONTROLS THE LIGHTING AND THE PROGRAMMING TEMPERATURE UP KEY...
  • Page 20: 5900/6800 And 6900 Series Controls

    HYDROPOOL SERENITY SERIES CONTROL SYSTEMS NORTH AMERICA / EUROPE 5900 / 6800 / 6900 MODELS KEYPAD FUNCTIONS AND DISPLAY ICONS JET KEY WHICH CONTROLS PUMP 1 JET KEY WHICH CONTROLS PUMP 2 ILLUM KEY WHICH CONTROLS THE LIGHTING AND THE PROGRAMMING...
  • Page 21 HYDROPOOL SERENITY SERIES CONTROL SYSTEMS GECKO IN.YE3 NORTH AMERICA / EUROPE PROGRAMMING THE FILTER / PURGE CYCLES The filter cycle menu consists of the following parameter: the start me (FS), the dura on (Fd), and the frequency (FF). NOTE: A filter cycle consists of star ng all the pumps and blower (if equipped) in high speed for 1 minute (purge step) then the pump associated with the filter cycle will run in low speed for the remaining dura on of the filter...
  • Page 22 HYDROPOOL SERENITY SERIES CONTROL SYSTEMS GECKO IN.YE3 NORTH AMERICA / EUROPE The display will show Edxx, with “xx” represen ng the dura on in hours of the economy mode. Use the arrow keys to adjust the hour. Use the Light Key to jump to the next parameter, temperature unit.
  • Page 23: Topside Control Panel Display Messages

    LIGHT FUNCTION Press this pad to ac vate the light 1st press: rota ng colours 2nd press: solid blue colour 3rd press: solid green colour 4th press: solid red colour Note: Pressing the light key in intervals less than five seconds will scroll to the next colour. Once you have selected the colour another press will turn the light off.
  • Page 24: Op Onal Hydroclear Pure Water System

    OPTIONAL HYDROCLEAR PUREWATER SYSTEM HOW IT WORKS This system combines the benefits of both Ozone and UV-C sani za on u lizing a patented UV Chamber to both inject ozone into the water, mix it and then expose it to powerful UV-C rays, all-in-one. This process not only kills and deac vates microorganisms in the water it passes, but also creates a powerful hydroxyl radical to burn off...
  • Page 25: Uv-C Lamp Replacement

    OPTIONAL HYDROCLEAR PUREWATER SYSTEM (con nued) UV-C LAMP REPLACEMENT INSTRUCTIONS Important: It is mandatory that the UV-C lamp is replaced every 12 months to maintain op mum performance. DESCRIPTION SCREW ENCLOSURE COVER ENCLOSURE GASKET BALLAST CONNECTOR UV-C LAMP CONNECTOR UV-C LAMP NOTE: Your UV System unit may look different than shown in the picture DANGER ·...
  • Page 26: Hot Tub Water Balance

    For these reasons, it is very important to develop proper hot tub water maintenance habits and follow your Hydropool retailer’s recommended water maintenance procedures. Heater and other component failure due to improper water balance is not covered under warranty.
  • Page 27: Ini Al Fill

    4. Add sani zing tablets (Bromine or Chlorine) to the dispenser: Built in dispenser: if your Hydropool hot tub was ordered with the op onal built in bromine/chlorine dispenser, (located under the basket of the cartridge filter housing), refer to sec on CARTRIDGE FILTER for details on removing and re-installing the lid.
  • Page 28: Glossary Of Common Water Maintenance Terms

    GLOSSARY OF COMMON WATER MAINTENANCE TERMS CHLORINE – in granular, liquid or puck/tablet form, is an oxidant and biocidal agent. It is very effec ve and fast ac ng. Recommended chlorine residual level is 3.0 to 5.0 ppm. CHLORAMINES – a compound formed when chlorine combines with nitrogen or ammonia present in the water. When allowed to go unchecked, it causes eye and skin irrita on and is indicated by a strong chlorine odor.
  • Page 29: Water Balance Summary For Your Hot Tub (Chart)

    WATER BALANCE SUMMARY FOR YOUR HOT TUB* SANITIZER (ppm) IDEAL Chlorine 3.0 – 5.0 Bromine 3.0 – 5.0 CHEMICAL 7.4 – 7.6 Total Alkalinity (TA) 80 – 120 Calcium Hardness 200 – 400 500 – 1000 *Na onal Spa and Pool Ins tute recommended levels for residen al spas / hot tubs. WATER BALANCE TROUBLESHOOTING PROBLEM POSSIBLE CAUSES...
  • Page 30 Test total alkalinity levels and if necessary increase with sodium bicarbonate* pH resistant to changing High Total Alkalinity levels Test total alkalinity levels and if necessary decrease with sodium bisulfate* or muria c acid* * Contact your local Hydropool retailer for specific product recommenda on...
  • Page 31: Rou Ne Hot Tub Maintenance

    Soak your filter cartridge in a filter cartridge cleaning solution. Rinse thoroughly and, if possible, allow to dry before re-installing. Hydropool recommends purchasing a second filter so that while the first is cleaning, the other is clean and ready to install.
  • Page 32: Cartridge Filter - Removal, Cleaning, Re-Installa On

    7. A cleaning cylinder may be purchased from your HYDROPOOL Hot tub Retailer. 8. Rinse thoroughly and dry before replacing. 9. Hydropool recommends purchasing a spare filter cartridge so that you always have a clean subs tute ready to rotate.
  • Page 33: Water So Eners

    Days Formula (_______ ÷ 13.5 ) ÷ (________) = (_______) tween Vol- Aver- water ume of chang- water daily bathers EXAMPLE: 1000 liters divided by 13.5 divided by 2 = 37 days. The hot tub water must be changed when the amount of dissolved solids become excessive, and is usually indicated by “gray”...
  • Page 34: Serenity Filter Grill And Leaf Bag

    SERENITY FILTER GRILL AND LEAF BAG On the back of each Serenity filter grill is a leaf bag that is u lized to catch any surface debris and to extend the life of the filter cartridge. The leaf bag is a ached the back of the grill with clips that are screwed into the grill and the loop holes on the leaf bag slip onto each hook on the clips.
  • Page 35: Cleaning The Acrylic Surface

    When a hot tub is uncovered, over 90% of heat is lost from the water surface. This evapora on also affects the chemical balance and could create humidity problems indoors. HYDROPOOL Safety Hard Covers are engineered for maximum thermal efficiency and appearance. They are hinged in the middle for easier handling, and the zip fastener allows the tapered foam inserts to be changed if damaged.
  • Page 36: Protec Ng Your Cabinet Wood Finish

    PROTECTING YOUR CABINET FINISH Some HYDROPOOL hot tub cabinets are made from Dura synthe c plas c material. These cabinets u lize a magne c latching system to fasten and hold the exterior panels in place. In order to remove a panel for access you need to start at the lower right hand corner of the panel and disengage the first magne c latch by pulling...
  • Page 37: Winterizing Your Hydropool Hot Tub

    Remove snow build up regularly to prevent damage to the safety hard cover. · It is assumed that your HYDROPOOL hot tub has been properly installed on a reinforced concrete pad to eliminate lifting of the hot tub due to hydrostatic ground water pressure.
  • Page 38: What To Do In The Event Of

    ‘ghost’ message. Should this occur or if the display shows par al messages, try rese ng the system by turning power to the hot tub off, wai ng a few minutes, then turning power on again. If this does not reset the system, contact your local Hydropool retailer or service organiza on. …POWER FAILURE OR SYSTEM FAULT DURING COLD WEATHER CONDITIONS If your control system will not reset, (ie.

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