Hydropool 13FFP Aquaplay Owner's Manual
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Hydropool 13FFP Aquaplay Owner's Manual

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SWIMSPA OWNER'S MANUAL
Hydropool Inc.
335 Superior Blvd.
Mississauga, ON, Canada L5T 2L6
Tel: 905.565.6810
Toll Free: 1.800.465.2933
Fax: 905.565.6820
Email: info@hydropoolhottubs.com
www.hydropoolhottubs.com
Contents subject to change without notice
2023

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  • Page 1 SWIMSPA OWNER’S MANUAL Hydropool Inc. 335 Superior Blvd. Mississauga, ON, Canada L5T 2L6 Tel: 905.565.6810 Toll Free: 1.800.465.2933 Fax: 905.565.6820 Email: info@hydropoolhottubs.com www.hydropoolhottubs.com Contents subject to change without notice 2023...
  • Page 2 Models Covered Domes c Export Model Codes Model Codes 13FFP Aquaplay SS13FFPAP SSE13FFPAP 14AX Aqua Sport SS14ES SSE14ES 14AX Aqua Trainer SS14ET SSE14ET 16EX Execu ve Sport SS16ES SSE16ES 16EX Execu ve Trainer SS16ET SSE16ET 17AX Aqua Sport SS17ES SSE17ES...

  • Page 3: Table Of Contents

    31-41 Standby Mode Wiring Diagrams (in.ye) 62-65 Drain Mode NOTE: Product specifications, warnings and labels are subject to change without notice. This user’s manual should be used as a guide only. For further information, please contact your independent Hydropool dealer.

  • Page 4: Le Er Of Introduc On

    Recognized for quality worldwide, we are confident that your new swim spa will provide you, your family and friends, with years of enjoyment and fulfill all your hydrotherapy needs. Hydropool swim spas are not only healthful and relaxing, they can even add value to your home.

  • Page 5: Warnings

    SAVE THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjec ve and depends on your age, health, and medical history. If you don’t know your tolerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot tub, get out and cool off...

  • Page 6: Hyperthermia

    SAVE THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjec ve and depends on your age, health, and medical history. If you don’t know your tolerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot tub, get out and cool off...

  • Page 7: Choosing The Right Loca On

    CHOOSING THE RIGHT LOCATION Your Hydropool swim spa can be installed indoors or out, on the ground, in the ground or half-and-half. The following informa on will assist you in choosing the right loca on for your individual needs. When making your decision, always remember that swim spas can be enjoyed year-round, indoors or out, regardless of the climate.

  • Page 8: General Installa On Considera Ons

    • Ensure that all swim spa support equipment is easily accessible and protected from the elements • The swim spa support equipment is designed for indoor (out of the direct elements) use. When your HYDROPOOL swim spa is equipped with a factory-installed cabinet, and installed as per the guidelines of this manual, the equipment will be adequately protected.

  • Page 9: Site Prepara On

    259 cm x 576 cm OVERALL SUPPORT (non-cabinet installa ons) 102 in x 228 in Your Hydropool swim spa is equipped with a factory installed load support substructure, which distributes the weight of the water over 16EX and 17AX 259 cm x 671 cm the en re foot area of the swim spa.

  • Page 10: Swimspa Frame Shim Installa On

    SITE PREPARATION ( CONTINUED) SWIM SPA FRAME SHIM INSTALLATION With the new frame design it is mandatory to have full support on all the gussets that are located on side of the swim spa to keep it level and prevent bowing of the swim spa shell. Always make sure that the slab is perfectly flat before installing a swim spa.

  • Page 11: Installa On Examples

    SITE PREPARATION CONTINUED INSTALLATION EXAMPLES EQUIPMENT ACCESSIBILITY & PROTECTION The equipment must be located in an area where it will remain dry and will not be exposed to rain, snow or ground water. • When your swim spa is to be installed above ground, the op onal factory cabinet is designed for both protec on and accessibility •...

  • Page 12: Unloading/Handling Your Swim Spa

    UNLOADING / HANDLING YOUR SWIM SPA All Hydropool swim spas are shipped with a layer of protec ve foam wrap and plas c film. Each swim spa is shipped from the factory strapped onto a wood skid. If your swim spa is to be delivered by your local Hydropool retailer, it will generally arrive on a flat bed truck or low profile trailer.

  • Page 13: Important Electrical Safety Instruc Ons

    G.F.C.I./R.C.D. APPLICATION GUIDE FOR 3 Connect only to a dedicated circuit protected by a class ‘A’ HYDROPOOL SWIM SPA SERIES two-pole ground fault circuit interrupter (GFCI) 4 Use copper conductors only! 5 The hot tub equipment and all electrical plugs, outlets and NORTH AMERICA lights within 1.5m (5 ) of the unit must be G.F.C.I...

  • Page 14: North America G.f.c.i. Installa On Diagram

    Na onal Electrical Code, or the Canadian Electrical Code, and all Federal, State/Provincial and local codes and regula ons in effect at the me of installa on. Hydropool highly recommends the use of a new Siemens GFCI breaker for all of its products.

  • Page 15: Europe R.c.d. Installa On Diagram

    EUROPE – R.C.D. INSTALLATION - TYPICAL NOTICE Important Note: Installa on of the R.C.D. - Circuit Breaker, including ampere sizing and selec on of conductor size and type, must be performed by a qualified electrician in accordance with Na onal, Regional and Local Codes and Regula ons in effect at the me of installa on.

  • Page 16: Filling, Checking And Star Ng Your Swim Spa

    • Follow the control instruc ons for your par cular model hot tub to put the pump into low speed see sec on HYDROPOOL CONTROL SYSTEMS PUMP PRIMING/ RELEASING AN AIR LOCK • On some systems a message will appear on the display indica ng that the system is in PUMP PRIMING MODE (“RUN PMPS PURG AIR”).

  • Page 17: Pump Priming/Releasing An Air Lock

    This mode will last for 4 to 5 minutes before automa cally entering the normal opera on mode. See complete details for your spa in sec on HYDROPOOL CONTROL SYSTEMS When the pump is located below water level, the water should start circula ng immediately.
  • Page 18 RELEASING AIR TRAPPED IN FILTER... · When the pump starts circula ng, it will be necessary to release trapped air in the filter. Carefully loosen the air vent valve counter-clockwise un l there is the hissing sound of air escaping. Once there is a steady stream of water, close the vent valve, ensuring that the o-ring does not become pinched.

  • Page 19: Aquaplay Series Controls

    HYDROPOOL SWIMSPA AQUAPLAY SERIES CONTROL SYSTEMS INITIAL START-UP TEMPERATURE CONTROL FUNCTIONALITY AND Before applying voltage to power-up your hot ADJUSTMENT tub, it is very important that you understand the sequence of events that occur when the system is ac vated in order that the pump(s) can be primed efficiently and damage to the...
  • Page 20 HYDROPOOL SWIMSPA AQUAPLAY SERIES CONTROL SYSTEMS NORTH AMERICA / EUROPE 13FFP MODEL KEYPAD FUNCTIONS AND DISPLAY ICONS JET 1 KEY WHICH ILLUM KEY WHICH CONTROLS THE CONTROLS PUMP 1 LIGHTING AND THE PROGRAMMING JET 2 KEY WHICH TEMP UP/ DOWNKEY WHICH CONTROLS...
  • Page 21 HYDROPOOL SWIMSPA AQUAPLAY SERIES CONTROL SYSTEMS GECKO IN.YE3 NORTH AMERICA / EUROPE PROGRAMMING THE FILTER / PURGE CYCLES The filter cycle menu consists of the following parameter: the start me (FS), the dura on (Fd), and the frequency (FF). The display will show FFxx, with “xx”...
  • Page 22 HYDROPOOL SWIMSPA AQUAPLAY SERIES CONTROL SYSTEMS NORTH AMERICA / EUROPE PUMP 1 FUNCTION Press this key (JET or JET 1) to ac vate the pump 1st press – low speed (indicator light flashes) The display will show Edxx, with “xx”...

  • Page 23: Hydropool Swim Spa Series Controls

    HYDROPOOL SWIM SPA SERIES CONTROL SYSTEMS NORTH AMERICA / EUROPE INITIAL START-UP Before applying voltage to power-up your hot TEMPERATURE CONTROL tub, it is very important that you understand FUNCTIONALITY AND the sequence of events that occur when the ADJUSTMENT system is ac vated in order that the pump(s) can be primed efficiently and damage to the...

  • Page 24: Dtax Spa Control

    HYDROPOOL SWIM SPA SERIES CONTROL SYSTEMS 19DTAX SPA CONTROL KEYPAD FUNCTIONS AND DISPLAY ICONS PUMP 1 INVERT FUNCTION FUNCTION DISPLAY BLOWER SETTINGS FUNCTION NIGHT FUNCTION CONTRAST LIGHT SLEEP QUICK START / FUNCTION MODE STOP KEY TEMP TEMP DOWN...

  • Page 25: Aquasport / Execu Ve Sport Controls

    HYDROPOOL SWIM SPA SERIES CONTROL SYSTEMS AQUASPORT AND EXECUTIVE SPORT SERIES CONTROLS KEYPAD FUNCTIONS AND DISPLAY ICONS PUMP 1 INVERT FUNCTION DISPLAY FUNCTION PUMP 2 SETTINGS FUNCTION NIGHT FUNCTION CONTRAST BLOWER SLEEP QUICK START / FUNCTION MODE STOP KEY LIGHT...

  • Page 26: Aquatrainer / Execu Ve Trainer Controls

    HYDROPOOL SWIM SPA SERIES CONTROL SYSTEMS AQUATRAINER AND EXECUTIVE TRAINER SERIES CONTROLS KEYPAD FUNCTIONS AND DISPLAY ICONS PUMP 1 INVERT FUNCTION FUNCTION DISPLAY PUMP 2 SETTINGS FUNCTION NIGHT FUNCTION CONTRAST PUMP 3 SLEEP QUICK START / FUNCTION MODE STOP KEY...
  • Page 27 PUMP 1 FUNCTION WATER CARE Press this pad to ac vate the pump The Water Care sec on will help you set up your ideal filtra on and hea ng se ngs. Choose from 1st press – high speed (icon rotates fast) Away, Beginner, Energy Savings, Super Energy 2nd press –...
  • Page 28 MODIFYING SCHEDULES FILTERING Your spa is equipped with a circula on pump To see and / or modify the Water that filters your water for 24 hours a day. If Care category, use the Se ngs icon the water temperature exceeds the set to open the selected Water Care menu.
  • Page 29 MAINTENANCE REMINDERS The keypad will remind you of maintenance required on your spa, like rinsing or cleaning the filter. Each task has its own dura on, based on normal use. The Maintenance Reminders menu allows you to verify the me le before maintenance is required, as well as to reset the me once a task is completed.
  • Page 30 KEYPAD SETTINGS ELECTRICAL CONFIGURATION In this sec on you can change the Please do not make changes in this sec on temperature unit and language. Use the unless you are a qualified electrician. arrow keys and move to the se ng that you would like to change.

  • Page 31: I-Command 2 System (Op Onal)

    OPTIONAL I-COMMAND 2 SYSTEM The Smart Phone App that is designed as a wireless hot tub control which allows you to pick the water care se ngs that fit your schedule. Adjust filtra on and temperature se ngs and create the ideal hot tub experience from inside your home. This op on is supported by your iPhone®, iPOD touch®, iPAD®...
  • Page 32 2. Installing the spa transmi er If you purchased a spa with in. touch 2 as a standard feature or as an op on, note that the spa transmi er will be pre-installed. To ensure proper signal transmission, it may be necessary to change the posi on of the transmi er once the spa is installed in the yard.
  • Page 33 If you need to replace a transmi er or pair your transmi ers again, power up the home transmi er and press on its pairing bu on with a paper clip. The status light of the transmi er will blink yellow. Then, shut off...
  • Page 34 5. Strong and Long Range Communica on Signal Through their proprietary RF technology, in. touch 2 transmi ers emit a strong, stable and long-range signal between your spa and your router (about 3 mes longer than regular signal). No need for repeaters or boosters: your spa will always remain within reach in typical backyard se ngs.
  • Page 35 USING THE APP On your home network It is possible to access your spa with the in. touch 2 app through your home network. To be able to see your in. touch 2 in the applica on you need to connect your device to the same router (Wi-Fi network) than the one used to connect your Home Transmi er Go to the Wi-Fi se ngs sec on of your mobile device and choose the same network that your spa is connected to (i.e.
  • Page 36 Setup your Wi-Fi on your device Before using your applica on, go to the Wi-Fi sec on of your device’s se ngs. Make sure you are connected to your home network. This needs to be the same Wi-Fi provided by the router to which you connected your Home Transmi er.
  • Page 37 Find the icon for the in. touch 2 applica on, then tap on it to open it. The first me you use the applica on a message will ask you: “in. touch 2” Would like to send you no fica ons. If you choose Allow, the applica on will send you no fica ons about the status of your spa.
  • Page 38 Login page Before using your applica on, you must create an account first and then, you’ll be able to sign in. Your account will give you the opportunity to have access to your spa from any in. touch 2 applica on.
  • Page 39 New account crea on When you choose to create a new account, you agree at the same me the Terms of Service and the Privacy Policy. You can read them at any me through this link: h ps://geckointouch.com/legal...
  • Page 40 Choose a spa This page displays all the spas detected by your applica on. To detect your spa, you need to connect your mobile device to the same network to which you connected your Home Transmi er. Once you have done a connec on with the spa its name will be saved on this page to allow you to connect to this spa from anywhere.
  • Page 41 Home page The main screen gives you access to your accessories, water temperature, water care and se ngs The app is mirroring the top side control (keypad) over the internet.

  • Page 42: Standby Mode

    STANDBY MODE A press of the SETTINGS icon and scroll to the MAINTENANCE menu op ons. Press the MAINTENANCE icon to display the STANDBY icon. Press the STANDBY icon and the following message will appear. “All pumps off! Press Cancel to exit Standby mode or Drain to drain spa” This mode allows you to stop all outputs including all automa c func ons such as a filter cycle, hea ng requests and smart winter mode purging for 30 minutes to perform quick spa maintenance.

  • Page 43: Topside Panel Display Messages

    TOPSIDE PANEL DISPLAY MESSAGES - An internal hardware error has been detected - The Prr error message indicates a problem with the regula on probe. The system is constantly verifying if the temperature probe reading is within its normal limits. - The water temperature at the heater has reached 119 F (48 C).

  • Page 44: Aquapro Ax Current Control

    ADJUSTABLE FLOW CONTROL AQUAPRO AX CURRENT CONTROL (Aquatrainers only) Your Hydropool swim spa is equipped with 1 DIVERTER valve to This system allows for the swimmer to vary the flow of control and adjust water flow to suit individual user preference.

  • Page 45: Aquapro Ex Current Control

    AQUAPRO EX CURRENT CONTROL SYSTEM Hydropool’s Execu ve Trainer Swim Spas are equipped exclusively with a fully programmable VFX Control that has four user programs and four preset programs, giving the user the ability to dial in the perfect swim. The patented V-Twin jets deliver the smoothest and most predictable swim current in the industry.
  • Page 46 AQUAPRO EX CURRENT CONTROL SYSTEM (con nued) TRAINING DRILLS / PROGRAM SELECTION When you enter the submenu system and select the “Training Drills” icon you can select the following programs to run for your swim experience. 1. ENDURANCE PROGRAM - If you choose Endurance the swimming workout will be executed at a constant intensity for the en re dura on.
  • Page 47 AQUAPRO EX CURRENT CONTROL SYSTEM (con nued) SWIM SETTINGS SELECTION When you enter the submenu system and select the “Swim Se ngs” icon you can select the following se ngs. 1. WARM UP 2. COOLDOWN 3. STEP TIME 4. PREPARATION TIME USER SETTINGS SELECTION When you enter the submenu system and select the “User Se ngs”...
  • Page 48 AQUAPRO EX CURRENT CONTROL SYSTEM (con nued) SWIM STATISTICS SELECTION When you enter the submenu system and select the “Swim Sta s cs” icon it will indicate the calories burned, distance achieved in either miles or kilometers depending on the unit of measure you selected from the swim se ngs menu and the elapsed me.

  • Page 49: Hydroclear Purewater System

    HYDROCLEAR PUREWATER SYSTEM HOW IT WORKS This system combines the benefits of both Ozone and UV-C sani za on u lizing a patented UV Chamber to both inject ozone into the water, mix it and then expose it to powerful UV-C rays, all-in-one.

  • Page 50: Uv-C Lamp Replacement Instruc Ons

    HYDROCLEAR PUREWATER SYSTEM (con nued) UV-C LAMP REPLACEMENT INSTRUCTIONS Important: It is mandatory that the UV-C lamp is replaced every 12 months to maintain op mum performance. DESCRIPTION SCREW ENCLOSURE COVER ENCLOSURE GASKET BALLAST CONNECTOR UV-C LAMP CONNECTOR UV-C LAMP NOTE: Your UV System unit may look different than shown in the picture DANGER ·...

  • Page 51: Swim Spa Water Balance General Overview

    Heater and other component failure Your Hydropool swim spa comes with a built in bromine/chlorine dis- due to improper water balance is not penser, (located in the lid of the cartridge filter housing), refer to sec- covered under warranty.

  • Page 52: Glossary Of Common Water Maintenance Terms

    GLOSSARY OF COMMON WATER MAINTENANCE TERMS 1 CHLORINE – in granular, liquid or puck/tablet form, is an oxidant and biocidal agent. It is very effec ve and fast ac ng. Recommended chlorine residual level is 3.0 to 5.0 ppm. 2 CHLORAMINES – a compound formed when chlorine combines with nitrogen or ammonia present in the water. When allowed to go unchecked, it causes eye and skin irrita on and is indicated by a strong chlorine odor.

  • Page 53: Water Balance Troubleshoo Ng

    Test total alkalinity levels and if necessary increase with sodium bicarbonate* pH resistant to changing High Total Alkalinity levels Test total alkalinity levels and if necessary de- crease with sodium bisulfate* or muria c acid* * Contact your local Hydropool retailer for specific product recommenda on...

  • Page 54: Cleaning The Skimmer Basket

    This evapora on also affects the chemical balance and could create humidity problems indoors. HYDROPOOL Safety Hard Covers are engineered for maximum thermal efficiency and appearance. They are hinged in the middle for easier handling, and the zip fastener allows the tapered foam inserts to be changed if damaged.

  • Page 55: Cartridge Filter, Removal, Cleaning, Re-Installa On

    The acrylic surface can be cleaned and polished using a so so that you always have a clean subs tute ready to rotate. cloth and acrylic cleaner, available at your Hydropool retailer. 10 A er the element has dried - if necessary, lightly brush between pleats with a fine paint-brush to remove...

  • Page 56: Changing Your Swim Spa Water

    CHANGING THE SWIM SPA WATER 11 To completely flush the old water from the plumbing lines: allow fresh water to fill into the foot-well area while the old The water in your swim spa must be carefully monitored water con nues to be pumped out. Always keep at least and drained regularly as required, depending on size and 10cm (4 in.) of water in the foot-well so that pump 1 amount of use.

  • Page 57: Hydropool Exclusive Quick-Drain

    HYDROPOOL EXCLUSIVE QUICK-DRAIN™ FILTER CARTRIDGE CHEMICAL FEEDER OZONATOR PUMP DRAIN HOSE SKIMMER/PRE-FILTER FLOOR VACUUM THE SELF-CLEANING MODE INDICATOR This worry-free indicator is located on the topside control display. The display will indicate “Self Clean Mode” on the display ensuring that the Self-Clean and Eco Heat Systems are both...

  • Page 58: Everlast Products

    PROTECTING YOUR CABINET EVERLAST FINISH HYDROPOOL swim spa cabinets are made from a unique, non-porous all-weather plas c material and with proper care will maintain its beauty for many years. CLEANING Using hot soapy water and a s ff bristle brush, a so cloth or sponge will remove surface dirt and grime.

  • Page 59: So Stride Floor System

    CARE OF STAINLESS STEEL Hydropool uses stainless steel in a number of our swim spas. Its las ng beauty and resistance to corrosion make it an excel- lent material for handrails and jet faces. With the proper care it will keep its luster for many years. All stainless steel can corrode given the right circumstances so we have provided a guide to help you keep the stainless components in your swim spa looking nice.

  • Page 60: Winterizing Your Hydropool Hot Tub

    In the event that you do not wish to use your swim spa year-round, it is very important that you properly winter- ize it to protect against damage from freezing. Your HYDROPOOL retailer can perform this service for a nominal fee.

  • Page 61: General Troubleshoo Ng

    If this does not reset the system, contact your local HYDROPOOL retailer or service organiza on.

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