Solving Hardware Installation Problems - HP Compaq 6000 Pro MT Maintenance And Service Manual

Table D-9 Solving Mouse Problems (continued)
Mouse does not respond to movement or is too slow.
Cause
Mouse may need cleaning.
Mouse may need repair.
Computer is in standby mode.
Mouse will only move vertically, horizontally, or movement is jerky.
Cause
Mouse roller ball or the rotating encoder shafts that make
contact with the ball are dirty.

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware, such as an additional
drive or expansion card. If you install a plug and play device, Windows automatically recognizes the
device and configures the computer. If you install a non–plug and play device, you must reconfigure the
computer after completing installation of the new hardware. In Windows, use the Add Hardware
Wizard and follow the instructions that appear on the screen.
WARNING!
system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure
to disconnect the power cord from the wall outlet and allow the internal system components to cool
before touching.
Table D-10 Solving Hardware Installation Problems
A new device is not recognized as part of the system.
Cause
Device is not seated or connected properly.
Cable(s) of new external device are loose or power cables are
unplugged.
Power switch of new external device is not turned on.
When the system advised you of changes to the configuration,
you did not accept them.
When the computer is plugged into an AC power source, voltage is always applied to the
Solution
Remove the roller ball cover on the mouse and clean the
internal components.
See the Worldwide Limited Warranty for terms and conditions.
Press the power button to resume from standby mode.
CAUTION: When attempting to resume from standby mode,
do not hold down the power button for more than four seconds.
Otherwise, the computer will shut down and you will lose any
unsaved data.
Solution
Remove roller ball cover from the bottom of the mouse and
clean the internal components with a mouse cleaning kit
available from most computer stores.
Solution
Ensure that the device is properly and securely connected and
that pins in the connector are not bent down.
Ensure that all cables are properly and securely connected and
that pins in the cable or connector are not bent down.
Turn off the computer, turn on the external device, then turn on
the computer to integrate the device with the computer system.
Reboot the computer and follow the instructions for accepting
the changes.
Solving Hardware Installation Problems 217