Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for MSI PRO Series
Summary of Contents for MSI PRO Series
- Page 1 PRO Series LCD Monitor PRO MP275QPG PRO MP275QPGDE Service Guide...
-
Page 2: Table Of Contents
Contents Copyright and Trademarks Notice ................. 4 Revision ........................4 How to Use this Service Guide ................4 Safety Instructions ....................5 Power ........................5 Environment ......................5 Conditional Warranty Service ................. 6 Upgrade and Service ....................6 Publicly Available Service Information ..............7 Disassembly &... - Page 3 LCD Panel & Shielding Cover ................26 LCD Panel & Shielding Cover Disassembly ............26 LCD Panel & Shielding Cover Assembly .............. 27 Mainboard ......................28 Mainboard Disassembly ..................28 Mainboard Assembly ................... 29 Power Board ......................30 Power Board Disassembly ................... 30 Power Board Assembly ..................
-
Page 4: Copyright And Trademarks Notice
Copyright and Trademarks Notice Copyright © 2023 Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int’l Co., Ltd. Third-party trademarks and names are the properties of their respective owners. No warranty as to accuracy or completeness is expressed or implied. -
Page 5: Safety Instructions
∙ Place the power cord in a way that people are unlikely to step on it. Do not place anything on top of the power cord. ∙ If this product comes with an adapter, use only the MSI provided AC adapter approved for use with this product. -
Page 6: Conditional Warranty Service
MSI offers customers replacement parts, product repair and services for 3 years from the date of sale for all EPEAT-registered products. Damages caused by servicing of products not authorized by MSI or the use of modified or non-MSI authorized parts or components are not covered by MSI Limited Warranty Agreement. -
Page 7: Publicly Available Service Information
Publicly Available Service Information Service Information Section Product Components and Disassembly instructions including Accessories identifying the required tools. Recommended Tools Product Components and Exploded diagram of parts. Accessories List of spare parts including manufacturer- Product Upgradeability and approved spare parts and how to obtain Repairability them. -
Page 9: Disassembly & Assembly
Disassembly & Assembly... -
Page 10: Product Components And Accessories
Product Components and Accessories ⚠ Important MSI provides the below list of components for the system configuration purchased and within 2 years after discontinuation of the product to increase the operational life of that product. Further services can be obtained by contacting... - Page 11 Component/Accessory Item The Stand Rear Cover LCD Panel Shielding Cover Mainboard Shielding Cover Power Board Navi Board & Navi Key Deco Strip Speakers Source board Power Cord...
-
Page 12: Product Upgradeability And Repairability
Product Upgradeability and Repairability Hardware features for upgradeable, repairable or replaceable using only commonly available tools and listing of replaceable spare parts by products can be obtained by MSI Online Customer Service contacting hyperlinks For replacement, repair, or upgrade methods, please refer to the in the table below. -
Page 13: Recommended Tools
Recommended Tools The following tools may be needed while performing the disassembly and assembly procedures. • Cross-head screwdriver • Parallel screwdriver (optional) • Tweezers • Pry tool • Diagonal pliers (optional) • Heat gun (optional) • Anti-static gloves • Anti-static wrist strap (optional) •... -
Page 14: Preparation For Disassembly
Preparation for Disassembly 1. Power off the monitor and your computer. 2. Disconnect the power cords of your monitor and PC from the electrical outlet. 3. Disconnect the all cables power cord from the monitor. - Page 15 ⚠ Important Disconnect all power sources and place the monitor on a steady surface before ∙ disassembly/assembly. When unplugging the power cord, always hold the connector part of the cord. Never ∙ pull the cord directly. ∙ Do not place the monitor in environments subject to mist, smoke, vibration, excessive dust, salty or greasy air, or other corrosive gases and fumes.
-
Page 16: The Stand
The Stand Stand Disassembly 1. Place the monitor face down on a steady, protected surface. ❶ 2. Locate and remove the screws that secure the stand ❷ 3. Lift up and remove the stand from the monitor. -
Page 17: Stand Assembly
Components EOL Instructions Stand Assembly 1. Place the monitor face down on a steady, protected surface. 2. Align the screw holes on the stand with the screw holes on the rear cover. ❶ ❷ 3. Replace and fasten the screws to secure the stand... -
Page 18: Rear Cover
Rear Cover Rear Cover Disassembly ❶ ❷ 1. Place your thumbs on the rear cover , and other fingers against the front ❸ bezel. Press down your thumbs to open top, left and right side of the rear cover. ⚠ Important ∙... - Page 19 Components EOL Instructions ❹ 3. Gently lift the rear cover up and be careful when disconnecting speaker ❺ cables ❻ ❼ 4. Gently deroute and remove the Navi board , speakers , and all cables from the rear cover. 5. Remove Navi Key to complete.
-
Page 20: Rear Cover Assembly
Rear Cover Assembly 1. Insert Navi Key to start assembling the rear cover. ❶ ❷ 2. Carefully attach the Navi Board , speakers to its position and route their cables. ❸ 3. Connect speaker cables to the mainboard carefully, then close the rear cover ❹... - Page 21 Components EOL Instructions ❺ 4. Align the tabs on the rear cover with the slots . Gently push the rear cover ❻ downwards to finish.
-
Page 22: Navi Board & Navi Key
Navi Board & Navi Key Navi Board & Navi Key Disassembly ❶ 1. Lift and remove the Navi board with the cable off the rear cover. ❷ 2. Remove Navi Key to clear the rear cover. -
Page 23: Navi Board & Navi Key Assembly
Components EOL Instructions Navi Board & Navi Key Assembly ❶ 1. Insert Navi Key to start assembling the rear cover. ❷ 2. Align and replace the Navi key board onto the rear cover. -
Page 24: Speakers
Speakers Speaker Disassembly 1. Locate speakers. ❶ 2. Disassemble speakers from the retainers and carefully deroute speaker cables. -
Page 25: Speaker Assembly
Components EOL Instructions Speaker Assembly ❶ 1. Align speaker cables and secure speakers to retainers 2. Route and connect the speaker cables. -
Page 26: Lcd Panel & Shielding Cover
LCD Panel & Shielding Cover LCD Panel & Shielding Cover Disassembly ❶ ❷ 1. Remove shieding cover screws deco strip screws ❹ . And disconnecting the panel signal cable 2. Disconnect the LED cable ❻ ❽ ❼ 3. Remove the shielding cover , panel signal cable , LED cable , Source... -
Page 27: Lcd Panel & Shielding Cover Assembly
Components EOL Instructions LCD Panel & Shielding Cover Assembly ❶ 1. Install the Source board with its adhesive tape, connect panel signal cable ❷ ❸ ,and locate the shielding cover ❺ 2. Connect the panel signal cable , press and hold the cable’s release tabs and ❻... -
Page 28: Mainboard
Mainboard Mainboard Disassembly Follow LCD Panel & Shielding Cover Disassembly to remove the mainboard. 2. Locate the mainboard, remove screws. 3. Disconnect the cable from the left mainboard to finish. -
Page 29: Mainboard Assembly
Components EOL Instructions Mainboard Assembly to finish. Connect the cable from the left mainboard Locate the mainboard, remove screws. Install the mainboard before installing the LCD Panel & Shielding Cover Assembly. -
Page 30: Power Board
Power Board Power Board Disassembly Follow LCD Panel & Shielding Cover Disassembly to remove the powerboard. 2. Locate the Power Board, remove screws. Disconnect the cable from the right powerboard to finish. -
Page 31: Power Board Assembly
Components EOL Instructions Power Board Assembly 1. Connect the cable from the right powerboard to finish. Secure the screws on the power board. Install the powerboard before installing the LCD Panel & Shielding Cover Assembly. -
Page 32: Deco Strip
Deco Strip Deco Strip Disassembly Follow to remove the Deco Strip. ❶ LCD Panel & Shielding Cover Disassembly 2. Place the monitor in face-down position. Remove screws that secure the deco strip to the LCD bezel with a cross-head screwdriver. ❷... -
Page 33: Deco Strip Assembly
Components EOL Instructions Deco Strip Assembly ❶ 1. Place the deco strip back to the LCD bezel with screw holes aligned and then snap it into place by pressing down around the edges. ❷ 2. Replace and tighten screws with a cross-head screwdriver to secure the deco strip to the LCD bezel. -
Page 34: Powering Up After Maintenance
Powering Up After Maintenance 1. Connect the signal cable from the monitor to your PC. Connect the power cord to the monitor power jack and the electrical outlet. Turn on the monitor. 2. Depending on the monitor’s signal ports, check the VGA, HDMI, DP ports in sequence. -
Page 35: Troubleshooting
Users may refer to the following tips or visit for quick and easy troubleshooting when encountering common problems with the product. It is always suggested that users contact the authorized MSI service center for advanced tech support if needed. The power LED is off. -
Page 36: Recycling Guidelines
Recycling guidelines Stand base 1. Follow Stand Disassembly to remove the adjustable stand from the monitor. ❶ 2. By disassembling quick release fasteners of the stand base to seperate the ❷ adjustable stand and the base 3. You’ll see the stand and base seperated. -
Page 37: Both Plates
Components EOL Instructions ❸ ❹ 4. Reverse the base. Tear off rubber pads and remove screws under with a cross head screwdriver to open the base. ❺ 5. Open and take out the steel base plate , the plastic base plate can be recycled by qualified recyclers. -
Page 38: Vesa Plate
7. Both plates can be recycled by qualified recyclers. VESA plate 8. Use a cross head screw driver to loose stand screws 9. Use a pry tool to open up the steel and plastic VESA plate around the edge. -
Page 39: Stand Enclosure
Components EOL Instructions The plastic VESA plate can be recycled by qualified recyclers. Stand enclosure 10 11 12 11. Take off the circular disc-shaped top in the directions below 12. Remove screws to take the cap off... - Page 40 Components EOL Instructions 13. Straighten it with pliers and remove the shell Use a pry tool to carefully pry open the housing of the strut Unscrew the screws and the removed stand enclosure can be recycled by a qualified recycler.
-
Page 41: Rear Cover
Rear Cover ⚠ Important Before recycling the separated plastic parts, please use a cross-head screwdriver or the diagonal pliers to remove all the screw bosses with copper sticks, if any. Rear Cover Disassembly 1. Follow to remove the rear cover. Follow Camera Disassembly to remove the rear cover. -
Page 42: Removal Of Deco Strip & Lcd Bezel
Components EOL Instructions Removal of Deco Strip & LCD Bezel to remove the deco strip & LCD bezel. Follow LCD Panel & Shielding Cover Disassembly ❶ Place the display module in the workbench, remove the FFC cable , and tear off the ❷... - Page 43 ❼ 5. Take three wrinkle tape of adhesive paper and stick the Source board to the LCD panel ❽ 6. Use a pay bar to open the LCD bezel and allow the rubber frame to separate from the back plate, which has a total of 26 buckles.
- Page 44 Components EOL Instructions ❾ The LCD Bezel can be recycled. ⚠ Important 1.This disassembly must be done in a clean room. 2.You must wear an anti-static wrist strap when touching the motherboard and LCD panel. 3. An ion fan must be available to remove static electricity. 4.Please take this process gently to avoid LCD panel damage.
-
Page 45: Product End-Of-Life Instructions
Product End-of-Life Instructions ⚠ Important MSI Environmental Information Information on MSI’s Environmental initiatives, policies, programs and goals can be found at Environmental Sustainability Policy Purpose This information is to provide the guidance to recyclers on the presence of materials and components at the product level, as required by the EU WEEE and amending Directive. -
Page 46: Product Take-Back Service
Product Take-Back Service Waste electrical equipment may contain hazardous substances and thus endanger human health & the environment. Prope1r disposal is therefore required. MSI provides free recycling of EPEAT-registered products to ensure that the product reaches the end of its useful life and that it is recycled responsibly. -
Page 48: Osd Setup
OSD Setup... - Page 49 OSD Setup This chapter provides you with essential information on OSD Setup. ⚠ Important All information is subject to change without prior notice. Navi Key The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu. Up/ Down/ Left/ Right: ∙...
-
Page 50: Osd Setup
OSD Menus ⚠ Important The following settings will be grayed out when HDR signals are received: MPRT Contrast ∙ ∙ ∙ Low Blue Light ∙ Color Temperature ∙ HDCR ∙ PIP/PBP Brightness ∙ Professional 1st Level Menu 2nd/3rd Level Menu Description Mode ∙... - Page 51 1st Level Menu 2nd/3rd Level Menu Description Response Time Normal ∙ Setting to Fastest will reach the shortest response time and help improve blurred images Fast when playing very fast games. Fastest MPRT ∙ MPRT is available when the refresh rate is over 85 Hz.
- Page 52 1st Level Menu 2nd/3rd Level Menu Description Eye-Q Check ∙ Select OFF to disable Eye-Q Check. ∙ Activating Eye-Q Check will affect: Affected Function Function Status » Info. On Screen Set to OFF Amsler Grid ∙ Select Amsler Grid to check your central vision field.
-
Page 53: Image
1st Level Menu 2nd/3rd Level Menu Description Image ∙ Image Enhancement enhances image edges to Enhancement improve their acutance. Weak Medium Strong Strongest Low Blue Light ∙ Low Blue Light protects your eyes against blue light. When enabled, Low Blue Light adjusts the screen color temperature to a more yellow glow. -
Page 54: Pip/Pbp
PIP/PBP 1st Level Menu 2nd/3rd Level Menu Description ∙ PIP (Picture in Picture) allows users to simultaneously display multiple video sources Source HDMI™1 on one screen. One program is displayed on the full screen at the same time as one or more HDMI™2 other programs are displayed in inset windows. -
Page 55: Navi Key
Navi Key 1st Level Menu 2nd Level Menu Description ∙ All Navi Key items can be adjusted via OSD Menus. Down Brightness Left Mode Right Alarm Clock Input Source Refresh Rate Info. On Screen Audio Volume Settings 1st Level Menu 2nd Level Menu Description Language... - Page 56 1st Level Menu 2nd Level Menu Description HDMI™ CEC ∙ HDMI™ CEC (Consumer Electronics Control) supports Sony PlayStation®, Nintendo® Switch™, Xbox Series X|S consoles and various audio-visual devices that are CEC-capable. ∙ If HDMI™ CEC is set to ON: • The monitor will automatically power on when the CEC device is turned on.
Need help?
Do you have a question about the PRO Series and is the answer not in the manual?
Questions and answers