Troubleshooting - Datalogic Industrial PDA Quick Reference Manual

Troubleshooting

Troubleshooting
Refer to the Pegaso PRG for more information.
Table 7. Troubleshooting Problems, Causes, and Solutions
Problem
The Pegaso does
not turn on.
During reset, the
terminal beeps
twice and stays
blank.
Rechargeable
battery pack did
not charge.
Characters are not
visible on the
display.
No sound is
audible.
The Pegaso turns
itself off.
During data
communication, no
data was
transmitted, or
transmitted data
was incomplete.
28
Possible Cause
The battery pack is
not installed properly.
System failure.
Firmware persistent
flash memory has
been corrupted.
Battery failure.
The unit was removed
from the dock while
battery was charging.
The Pegaso is not
powered on.
The ambient room
light is too dark or low.
Volume setting is low
or turned off.
The Pegaso is inac-
tive.
The Pegaso was
removed from dock or
unplugged from host
PC during communi-
cations.
Incorrect cable config-
uration.
Communication soft-
ware was incorrectly
installed or config-
ured.
Pegaso™ Industrial PDA with Windows
Solution
Ensure the battery is installed properly.
Perform a cold reset. Refer to
Pegaso on page 2-24.
Re-download the firmware using the DFU in
bootload mode. Refer to the PRG.
Replace the battery. If the terminal still does
not work, do a warm reset, then a cold reset;
refer to Resetting the Pegaso
Insert the Pegaso in dock and begin charging.
The battery pack and backup battery require 4
hours to fully charge.
Press <PWR>.
The Ambient Light Sensor may not be function-
ing properly.
Adjust the sound by going to
> Control Panel > Volume & Sounds
Scan a bar code from the PRG.
The Pegaso turns off after a period of inactivity.
You can set duration from 1-30 minutes. Refer
to the PRG.
Replace the terminal in the dock or replace the
serial cable, and retransmit.
See your System Administrator.
Perform setup as described in the PRG.
Resetting the
on page 2-24.
Start > Settings
--OR --
®
CE