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Glen Dimplex ASP30-AM Service Manual

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Service Manual
Models
North America
ASP30-AM
ASP36-AM
ASP42-AM
ASP48-AM
Europe
ASP30-EU
ASP36-EU
ASP42-EU
Australia
ASP30-AU
ASP36-AU
ASP42-AU
IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with the
warnings and safety instructions contained in this manual to prevent personal injury or property damage.
Conventions used in this manual:
!
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious
injury, or death.
7401240100R00

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Summary of Contents for Glen Dimplex ASP30-AM

  • Page 1 Service Manual Models North America ASP30-AM ASP36-AM ASP42-AM ASP48-AM Europe ASP30-EU ASP36-EU ASP42-EU Australia ASP30-AU ASP36-AU ASP42-AU IMPORTANT SAFETY INFORMATION: Read this manual first before attempting to install or use this electric fireplace. Always comply with the warnings and safety instructions contained in this manual to prevent personal injury or property damage.

  • Page 2: Table Of Contents

    Table of Contents Exploded Parts Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 LED Configurations .

  • Page 3: Exploded Parts Diagram

    Exploded Parts Diagram...

  • Page 4: Led Configurations

    LED Configurations ASP30 Overhead Ember bed (Back) Ember bed (Front) Flame ASP36 Overhead Ember bed (Back) Ember bed (Front) Flame ASP42 Overhead Ember bed (Back) Ember bed (Front) Flame Overhead ASP48 Ember bed (Back) Ember bed (Front) Flame www.dimplex.com...

  • Page 5: North America

    X-2800071200RP 500003395 27 Tumbled glass ULT74, ULT88, ULT100 13 Flicker motor X-2000550100RP use TWO 14 Log expansion board 500003782 15 Log wire harness 500003780 ASP30-AM ASP36-AM ASP42-AM ASP48-AM 28 Flicker rod 500003379 500003380 500003381 500003382 29 Ember bed 500003387 500003388...

  • Page 6: Wiring Diagrams - North America

    Wiring Diagrams - North America ASP30-AM ASP36-AM www.dimplex.com...
  • Page 7 ASP42-AM ASP48-AM...

  • Page 8: Europe

    Europe Replacement Parts List www.dimplex.com...

  • Page 9: Parts Serviced In Upper Housing

    Parts serviced in upper housing Preparing the firebox for service in upper housing Heater assembly, on-board controls, overhead LEDs, and speaker are located in the top of the fireplace. The front glass needs to be removed to access these components. Tools required: Suction cups (provided with fireplace) Philips head screwdriver...

  • Page 10: Heater Assembly Replacement

    Heater assembly replacement Tools required: Figure 4 Suction cup (provided with fireplace) Philips head screwdriver 1. Turn off the power to the fireplace from the electrical panel and follow steps for removing front glass. 2. Remove the 4 screws on the heater assembly panel.

  • Page 11: On-Board Controls Replacement

    On-board controls replacement Tools required: Suction cup (provided with fireplace) Philips head screwdriver Figure 7 1. Turn off the power to the fireplace from the electrical panel and follow steps for removing the front glass. 2. Remove the 2 screws on each side of the on- board control assembly.

  • Page 12: Speaker Replacement

    Speaker replacement Tools required: Suction cup (provided with fireplace) Philips head screwdriver 1. Turn off the power to the fireplace from Figure 9 the electrical panel and follow steps for removing front glass. 2. Remove the 4 screws on the speaker panel.
  • Page 13 Overheard LED Replacement Tools required: Suction cup (provided with fireplace) Philips head screwdriver Pliers 1. Turn off the power to the fireplace from Figure 11 the electrical panel and follow steps for removing front glass. 2. Remove the 4 screws on the panel. Disconnect the LED connector.

  • Page 14: Parts Serviced Under The Ember Bed

    Parts serviced under the ember bed Ember bed LED strips, power switch, and log Tools required: expansion board are located under the ember Suction cups (provided with fireplace) bed. Philips head screwdriver WARNING:If the firebox was operating prior to servicing, allow at least 10 minutes for the heating elements to cool off to avoid accidental burning of skin.

  • Page 15: Ember Bed Led Replacement

    Ember bed LED replacement Tools required: Suction cup (provided with fireplace) Philips head screwdriver 1. Turn off the power to the fireplace from the electrical panel and follow steps for Pinch rivets using pliers servicing components under the ember to release LED board bed.

  • Page 16: Power Switch Replacement

    Power switch replacement Tools required: Suction cup (provided with fireplace) Philips head screwdriver Pliers Figure 16 1. Turn off the power to the fireplace from the electrical panel and follow steps for servicing components under the ember bed. 2. Remove the 2 screws on the “raceway” bracket.

  • Page 17: Expansion Board Replacement

    Expansion board replacement 1. Turn off the power to the fireplace from the electrical panel and follow steps for servicing components under the ember bed. 2. Disconnect the 4-pin connector 3. Remove the two screws 4. Secure the new log expansion board 5.

  • Page 18: Parts Serviced Behind The Mirrored Glass

    Parts serviced behind the mirrored glass Preparing for behind the mirrored glass Heater assembly, on-board controls, overhead LEDs, and speaker are located in the top of the fireplace. The front glass needs to be removed to access these components. Tools required: Suction cups (provided with fireplace) Philips head screwdriver Figure 20...

  • Page 19: Temperature Sensor Replacement

    Temperature Sensor Replacement Tools required: Suction cup (provided with fireplace) Philips head screwdriver Side cutters 1. Turn off the power to the fireplace from the Figure 24 electrical panel and follow steps for service behind the mirrored glass. 2. Remove the 4 screws on the speaker panel. (Figure 24) 3.

  • Page 20: Main Control Board Replacement

    Main Power supply control Tools required: board (Two on some models) Suction cup (provided with fireplace) Power Philips head screwdriver Splitter board board Side cutters Figure 26 Power supply replacement Main control board replacement Power board replacement 1. Turn off the power to the fireplace from the electrical panel and follow steps for Splitter board replacement service behind the mirrored glass.

  • Page 21: Flicker Rod Replacement

    Flicker rod replacement Tools required: Flame Suction cups (provided with fireplace) panel Philips head screwdriver 1. Turn off the power to the fireplace from the electrical panel and follow steps for service behind the mirrored glass. Figure 27 2. Remove the flame panel. Note: On larger models there are multiple segments.

  • Page 22: Flame Led Replacement

    Flame LED replacement Tools required: Flame Suction cups (provided with fireplace) panel Philips head screwdriver 1. Turn off the power to the fireplace from the electrical panel and follow steps for service Figure 29 behind the mirrored glass. 2. Remove the flame panel. 3.

  • Page 23: Flicker Motor Replacement

    Flicker motor replacement Tools required: Suction cups (provided with fireplace) Philips head screwdriver 1. Turn off the power to the fireplace from the electrical panel and follow steps for service behind the mirrored glass. 2. Remove the flame panel. 3. Carefully pull the flicker rod off the flicker motor.

  • Page 24: Troubleshooting

    Troubleshooting Problem Cause Solution General Install unit on a dedicated minimum 15 amp Improper circuit current rating Circuit breaker trips or fuse blows circuit. when unit is turned on Short in unit wiring Trace wiring in unit Ensure the rocker switch is in the ON Power switch in off position position ( I ).
  • Page 25 Flame, lights, and logs ***If one of any of these features are not working properly, verify that the other features are working properly in order to troubleshoot the cause of failure Defective flicker motor Replace flicker motor Flame is frozen Defective main control board Replace main control board Use the remote control or mobile app to select a...
  • Page 26 No action required. below 5° C (41° F) Err 16 NTC not detected See service manual. 1-888-346-7539 | www.dimplex.com In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice. © 2024 Glen Dimplex Americas www.dimplex.com...

This manual is also suitable for:

Asp36-amAsp42-amAsp48-amAsp30-euAsp36-euAsp42-eu ... Show all

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