Printer - Gateway 310 S User Manual

Chapter 12: Troubleshooting

Printer

Printer will not turn on
■
Make sure that the power cord is plugged into an AC power source.
■
Make sure that the electrical outlet is working by plugging a working
device, such as a lamp, into the outlet, then turning it on to test the outlet.
Printer is on but will not print
■ Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■ If the printer you want to print to is not the default printer, make sure
that you have selected it in the printer setup.
To set a default printer:
1
2
3
■ Make sure that the cable between the printer and your computer is
connected securely to the correct port.
■
Check the port and cable for bent or broken pins.
■
Reinstall the printer driver. See the documentation that came with your
printer for instructions on installing the printer driver.
You see a "Printer queue is full" error message
■ Make sure that the printer is not set to work offline.
204
Click , then click
Start
If your Control Panel is in Category View, click
.
Hardware
Click/Double-click the
window opens.
Right-click the name of the printer you want to be the default
printer, then click
Set as Default Printer
www.gateway.com
. The Control Panel window opens.
Control Panel
icon. The Printers and Faxes
Printers and Faxes
.
Printers and Other