Other Software Problems; Memory Problems - Dell XPS 710 Owner's Manual

book.book Page 52 Friday, October 27, 2006 4:02 PM

Other software problems

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• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
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Memory Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
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• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Installing Memory" on page 82).
• Reseat the memory modules (see "Memory" on page 80) to ensure that your computer is successfully
communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 64).
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• Reseat the memory modules (see "Memory" on page 80) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Installing Memory" on page 82).
• Ensure that the memory you are using is supported by your computer. For more information about the
type of memory supported by your computer, see "Memory" on page 129.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 64).
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Solving Problems
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