MGI Ai 500 Manual
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MGI Ai 500 Manual

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ORIGINAL VERSION 1.1

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  • Page 1 Digital Manual ORIGINAL VERSION 1.1...
  • Page 2 THANK YOU FOR PURCHASING MGI Ai 500. To get the most out of your Ai 500 please follow these quick steps before use. Register your Ai 500 via the Top Handle [Refer to registration doc.] Assembling the Ai 500 [section 3.0] Charging the battery [section 4.0]...

  • Page 3: Table Of Contents

    3.6 Inverting Rear Wheels 3.7 Front Wheel 4.0 Battery Charging; Connection 4.1 Battery Charger 4.2 Connecting the Battery onto the Ai 500 4.3 Charging the Battery After Use 5.0 Fitting a Golf Bag 6.0 Operating the Digital Top Box 6.1 Start / Stop the Ai 500 6.2 Turn the Ai 500 Off...
  • Page 4 9.0 Service and Repair Centres 10.0 Purchasing Parts and Accessories 11.0 Frequently Asked Questions 12.0 MGI Contact Information MGI Ai 500 User Manual 1.1...

  • Page 5: Registration

    • Speeds up any servicing required on your Ai 500 • Assists us to contact you with any updates to your Ai 500 Alternatively you can also register your Ai 500 via the MGI app or visit mgigolf.com You will need to record your Ai 500 serial number.

  • Page 6: Assembling Your Ai 500

    3.1 ATTACHING THE REAR WHEELS First, lubricate both axles using the axle lubricant cloth provided in the MGI Pouch. Lubrication of the axles should be performed regularly to keep your cart in optimal condition. Press the black release button on the wheel hub. Place the wheel onto the axle.

  • Page 7: Rear Wheel Positions

    3.2 REAR WHEELS POSITIONS The MGI Ai 500 is designed to allow the rear wheels to be in two positions. The position is determined by where the wheel is locked on the axle in either of the two grooves [see picture].

  • Page 8: Unfolding

    3.4 UNFOLDING Please see below the steps to unfold an Ai 500. STEP 1: Depress the green toggle to unlock the Top Bag Support. MGI Ai 500 User Manual 1.1...
  • Page 9 The front wheels will unfold simultaneously as the handle is lifted into position. STEP 4: Position handle to desired height then push the bag support forward until it clicks into place. MGI Ai 500 User Manual 1.1...

  • Page 10: Folding

    The front wheels will fold under the cart as the handle is folded down. STEP 3: Lower handlebar until touching chassis. STEP 4: Press and hold green toggle and rotate top bag support backward until it clicks into position. MGI Ai 500 User Manual 1.1...

  • Page 11: Inverting Rear Wheels

    The rear wheels can be inverted on the axle to reduce the size of the Ai 500 when folded. To invert the rear wheels, press the black release button on the wheels hub and remove from the axle. Invert the rear wheels so that the wheels hub protrudes away from the axles.

  • Page 12: Battery Charging; Connection

    The MGI Ai 500 can only be operated with the MGI Ai 24v Lithium battery. 4.1 BATTERY CHARGER • Before using your MGI Ai 500 for the first time you must fully charge the battery overnight. • Plug the charger AC Lead into a power point. The green LED...

  • Page 13: Charging The Battery After Use

    • Disconnect the battery by sliding the battery connection switch until the red indicator is displayed. • The battery can be left on or removed from the Ai 500 for charging. • The battery can be removed by moving and holding the front toggle switch to the rear of the Ai 500 then lifting the battery using the handle grooves.

  • Page 14: Operating The Digital Top Box

    4. Another tap will stop the Ai 500 and the speed setting will revert to 4. 5. The desired speed can be altered up or down while the Ai 500 is moving. 6. To activate the park brake stop the Ai 500 by pressing the speed control button.

  • Page 15: Turn The Ai 500 Off

    7. To cancel the park brake start the Ai 500 by pressing the speed control button. 6.2 TURN THE Ai 500 ON/OFF 1. Disconnect the battery by sliding the battery connection switch until the red indicator is displayed. Please note this disconnection will also occur automatically when you fold the Ai 500.

  • Page 16: Competition Mode

    (For more information, please refer to the Top Box manual.) 6.7 CONTROLLED DISTANCE FUNCTION The MGI Ai 500 features a Controlled Distance Function (CDF). This feature allows you to set a predetermined distance for the MGI Ai 500 to travel, before coming to a stop.

  • Page 17: Warranty

    7.0 WARRANTY 7.1 WARRANTY POLICY The MGI Ai 500 is covered by a limited 3 year manufacturer’s warranty from the date of purchase. Duration of this warranty is: – 3 years on parts* –...

  • Page 18: Warranty Exclusions

    • Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law. In the event of submersion in water (partial or full) of your Ai 500; MGI advises the complete write-off of your Ai 500.

  • Page 19: Parts Installed During Warranty

    8.1 CLEANING YOUR Ai 500 [SEE MAINTENANCE SCHEDULE] For years of good operation, your Ai 500 requires care and attention: • Keep your Ai 500 clean by using a cloth with warm water and a mild detergent. • Do not hose down your Ai 500 under any circumstance, as the Ai 500 has electronic components.

  • Page 20: Rear Wheel Axles Maintenance

    • Clean the Ai 500 battery base when the battery is removed from the Ai 500. 8.2 REAR WHEEL AXLES MAINTENANCE [SEE MAINTENANCE SCHEDULE] The rear wheel stub axles need to be lubricated monthly. Remove the rear wheels by depressing the spring clip and at the same time pull off the wheel.

  • Page 21: Mgi Service Schedule

    MGI service centre: Australia 1300 644 523 USA 1800 617 2990 Any work performed on your MGI Ai 500 should be recorded on your service record (see page 24) regardless of the type of work carried out.

  • Page 22: Service Record

    4 ½ year inspection Invoice #: Signature: Date: Serviced by: 5 year inspection Invoice #: Signature: Date: Serviced by: Invoice #: Signature: 5 ½ year inspection Date: Serviced by: Invoice #: Signature: 6 year inspection MGI Ai 500 User Manual 1.1...

  • Page 23: Service And Repair Centres

    USB Micro, used for data transfer and firmware updating. Q: I would like to have my MGI Ai 500 serviced. Who do I call? A: Refer to section 14.0 for further information about getting your Ai 500 serviced.
  • Page 24 Service Email: globalservice@mgigolf.com Live Chat: visit mgigolf.com Local Service Centres: visit mgigolf.com/pages/international-stockists to find contact information for your local MGI distributor and/or service agent. Please refer to mgigolf.com to find the distributor in your country. MGI Ai 500 User Manual 1.1...
  • Page 25 Top Box Manual VERSION 1.0...
  • Page 26 6.3 Competition Mode 6.4 Updating a Course 6.5 Updating the Ai 500 6.6 Time Settings 6.7 Language Selection 6.8 Dark Mode 6.9 View Firmware Version 6.10 Demo Mode 6.12 Reverting to Default Settings MGI Ai 500 Top Box Manual 1.1...
  • Page 27 7.0 Ai 500 Status 7.1 Viewing Battery Status 7.2 Adjusting Screen Brightness 7.3 View Odometer & Maintenance 8.0 Miscellaneous 8.1 Sleep Mode 9.0 Frequently Asked Questions MGI Ai 500 Top Box Manual 1.0...

  • Page 28: Initial Set-Up

    • When powering on your Ai 500, please note it will take a few moments to boot. • Next, the Ai 500 will need to be connected to a Wi-Fi network to update to the latest firmware version and to allow user registration.

  • Page 29: App Download

    The Ai 500 will now begin to populate the courses closest to your location and you can start enjoying your new purchase! 1.3 APP DOWNLOAD The integrated high performance GPS system delivers fast and accurate distances to all parts of the course. This clear view of the hole will be further enhanced by the complimentary interactive MGI App.

  • Page 30: Golf Menu

    (See Section 4.0 for further information). • Tap the FLAG icon to bring up the course map. • Tap BATTERY icon to view Ai 500 battery and connectivity status (See section 7.1 for further information). • To return to the Home Screen from the Golf Map or the Status screen tap the 9 DOTS icon located on the left bottom corner.

  • Page 31: Play Golf

    To get to the Play Golf screen, tap Play Golf from the main screen. 4.1 COURSE SELECTION The Ai 500 will display the closest golf courses. After selecting the preferred course, tapping it will take you to the below screen. The coloured numbers in the top right indicate the distance from your ball to the different ends of the green.

  • Page 32: Score Keeping

    Tapping on the screen will place the yellow marker to indicate distance. The flag on the Play Golf screen displays a closeup of the green for the current hole. MGI Ai 500 Top Box Manual 1.1...

  • Page 33: Reporting A Mapping Issue

    3. The ‘Remap hole’ option is for reporting inaccurately mapped courses. Tap the option and then tap Next to submit the mapping report request. 4. Finally, you can tap ‘Other’ for all other mapping issue reporting. MGI Ai 500 Top Box Manual 1.1...

  • Page 34: Rounds

    • To enter your score for each hole, simply tap the hole, enter the number of strokes taken, then tap save. You can also choose the number of putts you took for this hole. MGI Ai 500 Top Box Manual 1.1...
  • Page 35 Also, in Round Summary you can view time taken, average putts per hole and percentage of hits on the green. MGI Ai 500 Top Box Manual 1.1...

  • Page 36: Settings

    Bluetooth switch so it turns green. • After the Bluetooth button turns green, it will ask you to go to “my devices” on the MGI app which will then allow you to pair your device from the app.

  • Page 37: Competition Mode

    Settings area from the Home Screen, scroll down, and tap the Update Device option. • Your Ai 500 will show “Up to date” or give you the option to update your Ai 500 to the newest version available. Follow the on-screen prompt to update.

  • Page 38: Time Settings

    6.5 TIME SETTINGS • To change the time Settings on your Ai 500, tap the Settings option from the Home Screen then tap Time. From here you will be able to change your displayed time format, date format and adjust for Daylight Savings.

  • Page 39: View Firmware Version

    6.8 VIEW FIRMWARE VERSION • To learn more about your Ai 500, select Settings from the Home Screen and then tap About. • The About section will show you information about your Ai 500 such as the current firmware version and the Serial Number.

  • Page 40: Reverting To Default Settings

    7.2 ADJUSTING SCREEN BRIGHTNESS: • To adjust screen brightness, tap the BATTERY icon located in the bottom right of the Home Screen and use the slider to brighten or dim the screen as needed. MGI Ai 500 Top Box Manual 1.1...
  • Page 41 8.0 MISCELLANEOUS 8.1 SLEEP MODE • To enter Sleep Mode on the Ai 500, hold the Speed Dial button down for 3 seconds. The option to enter Sleep Mode will pop up. • Sleep mode can be activated from any screen and will turn your screen black.
  • Page 42 ‘Register Device’. Q: What if I already have an MGI Account? During the registration process, the Ai 500 uses Wi-Fi to check the server to see if an account already exists for a given email address. If an account exists, the following message will display. If this message appears, you will need to log into your account using your existing MGI account details.
  • Page 43 Once the course is downloaded, it will stay on your Ai 500. Please note that each time your start a round of golf, the Ai 500 will attempt to search for any new course data for that course, i.e., any hazard changes.
  • Page 44 Enter password - it is recommended to tap the “eye” icon to display the password to ensure there are no errors. Do not go turn off the unit or tap ‘go back’ while the Ai 500 is attempting to verify a password.
  • Page 45 500. A: The Ai 500 displays messages from “Notification Center” on your mobile device. The Ai 500 is only able to display messages from your mobile device, not dismiss them. If outdated Notifications appear on your Ai 500, you will need to go to the “Notification Center”...
  • Page 46 Q: Why does my Ai 500 get stuck on searching for courses or isn’t getting satellite signal? A: To get a satellite signal, the Ai 500 must be in open sky with no obstructions. Move to an outdoor location away from buildings with clear line of sight with the sky.
  • Page 47 MGI AUSTRALIA Service Email: customerservice@mgigolf.com Live Chat: visit mgigolf.com Toll Free within Australia: 1300 644 523 (excludes mobiles) Western Australia/ Internal phone +61 3 8872 6700 Local Service Centres: visit mgigolf.com to locate you local service centre. MGI USA Service Email: serviceusa@mgigolf.com...

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