Henny Penny FlexFusion ELECTRIC PLATINUM COMBI G2 Service Instructions Manual
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Henny Penny FlexFusion ELECTRIC PLATINUM COMBI G2 Service Instructions Manual

Henny Penny FlexFusion ELECTRIC PLATINUM COMBI G2 Service Instructions Manual

480v with grease collection
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FlexFusion® ELECTRIC
PLATINUM COMBI G2 480V
WITH GREASE COLLECTION
FM06-101
en-US
Service-
instructions
Model
FPE-615
FPE-621
FPE-115
FPE-121

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Summary of Contents for Henny Penny FlexFusion ELECTRIC PLATINUM COMBI G2

  • Page 1 Service- instructions FlexFusion® ELECTRIC PLATINUM COMBI G2 480V WITH GREASE COLLECTION Model FPE-615 FPE-621 FPE-115 FPE-121 FM06-101 en-US...
  • Page 2 Henny Penny Corporation P.O.Box 60 Eaton,OH 45320 Phone +1 937 456-8400 Fax +1 937 456-8402 Toll free in USA Phone +1 937 417-8417 Fax +1 937 417-8434 www.hennypenny.com Service-instructions...

  • Page 3: Table Of Contents

    Directory of contents 1 Password overview  ............  7 2 Introduction .................  8 2.1 About this manual  ................  8 2.2 Warranty  ....................  8 3 Safety instructions  .............  9 4 Opening and closing the unit  ..........  10 4.1 Control panel  ..................  10  Opening the control panel  ................  10  Closing the control panel  .................   10 4.2 Side wall ...
  • Page 4 Directory of contents 6.21 Setting units ..................  33 6.22 Settings parameters  ..............  33 6.23 Backing up the SD card  ...............  36 6.24 Restoring the SD card ..............  36 6.25 Background lighting ..............  36 6.26 Hour meter  ..................  36 6.27 Reset contamination  ..............  37 7 Status overview direct access  ........  38 8 Software  ................  39 8.2 Opening the basic settings menu ...
  • Page 5 Directory of contents  FAN_ID6: Motor overtemperature  ..............  68  FAN_ID23: Fan error: Attempt to restart  ............  69  FAN_ID27: Motor system error ................   70  MMI_ID80: Safety temperature limiter has triggered  ........  71  1480: Safety temperature limiter triggered  ............  73  1479: Safety temperature limiter has triggered ...

  • Page 6: Directory Of Contents

    Directory of contents Service-instructions...

  • Page 7: 1 Password Overview

    Password overview 1 Password overview Range Password Description Described in Installation / 2100 Setting all basic parameters (for Installation instructions commissioning example time / date). Network settings 2000 Input network addressing. Only Installation instructions for units with touchscreen control. Basic settings / user Setting of basic values ​...

  • Page 8: 2 Introduction

    Introduction 2 Introduction 2.1 About this manual This service manual contains information needed by the service technician for professional and correct fault isolation, repair and maintenance of the unit. The service technician must also observe the contents of the installation instructions and the user manual. Target group Target group for this service manual is qualified personnel who are familiar with the technical functioning and operation of the unit and have been trained to work on electrical units.

  • Page 9: 3 Safety Instructions

    Safety instructions 3 Safety instructions For servicing tasks, the service technician must be familiar with and observe regional regulations. In addition, the notes in the service manual must be observed. Danger to life due to electric current DANGER ü Disconnect power prior to performing gas and electrical work. •...

  • Page 10: 4 Opening And Closing The Unit

    Opening and closing the unit 4 Opening and closing the unit 4.1 Control panel Image: Unlock the control panel Opening the control panel 1. Remove the left side wall. 2. Press the unlocking mechanism forwards. The control panel is unlocked. 3.

  • Page 11: Side Wall

    Opening and closing the unit 1. Press and hold operating panel on the left. Repeat as many times as necessary. The operating panel snaps in audibly. The operating panel is secured against unauthorized opening. 4.2 Side wall Image: A Sizes 6.x and 10.x; B Size 20.x Removing the side wall 1.

  • Page 12: 5 Component Overview

    Component overview 5 Component overview 5.1 Operating unit A2 Operating panel A5 WLAN module B1 Core temperature sensor B15 Reed contact switch B20 Loudspeaker E1 Insert with LED lighting S0 On / Off switch SD SD card Service-instructions...

  • Page 13: Left Side

    Component overview 5.2 Left side F4.3 F4.1 F4.2 Service-instructions...
  • Page 14 Component overview A1 Control board A3 Additional circuit board (option) A4 NFC key B0 Thermal switch 70°C (158°F) NC B4 Vapor sensor B11 Safety temperature limiter B14 Pressure switch E1 Heating element F Fuse 6.25 A inactive G7 Cooling fan G16 Circulation pump G24 Drain pump K12 Solenoid valve vapor / flush...

  • Page 15: Right Side

    Component overview 5.3 Right side B2 Cooking chamber sensors Service-instructions...

  • Page 16: 6 Service Menu - Appliance Test

    Service menu - appliance test 6 Service menu - appliance test 6.1 Service menu The service area permits functional testing of individual components, adjustment of basic settings and updating of the software. 6.1.1 Access to service area Switch on the unit. Tap the "Unit functions"...

  • Page 17: Appliance Information

    Service menu - appliance test 6.2 Appliance information Overview Image: Unit information display Display of the appliance-specific information 1. Software version 2. Cookbook version 3. Unit configuration 4. Serial number 5. Date of last CombiDoctor diagnosis. 6. Saved contact data Leaving the area Touch the Back field.

  • Page 18: Combidoctor

    Service menu - appliance test 6.4 CombiDoctor Description The CombiDoctor offers an automatic check of the climate control system and WaveClean automatic cleaning. The tests are possible individually or as overall test. For instructions on performing, see the touchscreen. Image: Select CombiDoctor test CombiDoctorStart Selecting a program Select a program by adjusting the roller.
  • Page 19 Service menu - appliance test Step 3 (heat output) 1. Check of heat output. Display switches to green = test successful. Display switches to red = test not successful. Check of on-site voltage supply. Check of heating element Check of solid-state relay Check of internal fuse for load circuit (depends on unit version).
  • Page 20 Service menu - appliance test Step 8 (WaveClean siphon pump) 1. Check of WaveClean siphon pump. Display switches to green = test successful. Display switches to red = test not successful. Check of siphon pump via relay test. A fault is present on the component or the control board.

  • Page 21: Relay Test

    Service menu - appliance test 6.5 Relay test Overview The cooking chamber door must be closed to control the G16 circulation pump. Relay Connector Description Info Cooking chamber light E3 24 V DC Lift magnet M8 24 V DC Steaming unit 24 V DC Recirculation hood control (option) 230V AC Smoke box control (option) 230V AC...

  • Page 22: Waveclean Test

    Service menu - appliance test Description The test permits separate activation of various functions. • Testing the relay. • Testing of individual components. Activating/deactivating a function Activating a function Press the button for the area to test. The function is active. The button for the selected function is highlighted in green.
  • Page 23 Service menu - appliance test Rinse DynaSteam and siphon The valve for steaming is energized. Another water change from the siphon. After 30 minutes, the WaveCleanTest ends. Ending the test An abortion is possible at any time. Tap the "Stopp" button. Automatic rinsing of the siphon.

  • Page 24: 100°C + Core Temperature Calibration

    Service menu - appliance test 6.7 100°C + core temperature calibration Description Image: Overview a Back to the homepage b Switching cooking cabinet 1 (top) / 2 (bottom) Only for pedestal units c Cooking chamber temperature d Saved offset e Average heat requirement f Temperature from the core temperature sensor g Saving changes...
  • Page 25 Service menu - appliance test Check calibration Prerequisite Calibrated digital temperature measurement device. The temperature in the cooking chamber is < 100°C. Fix internal core temperature sensor and temperature sensor of external measurement device in the cooking chamber. Use a grill rack for this. Point the sensor tips upward in order to prevent measurement errors.
  • Page 26 Service menu - appliance test Calibrate cooking chamber sensor Prerequisite Execute Check calibration and do not switch appliance off. Temperature display on the touch screen indicates 100 °C (212 °F). Calibration Adjust offset value by adjusting the roller. Let 10 minutes adjustment time elapse. The external measurement device must display a temperature between 99 °C (210,2 °F) –...

  • Page 27: Dynasteam Test

    Service menu - appliance test 6.8 DynaSteam test Description Dual-chamber units (20.x) have two DynaSteam steaming units with parallel INFORMATION control. The specified quantity of water refers to one chamber. Perform Dy- naSteam test for each chamber separately. Description The DynaSteam test allows a function test of DynaSteam steaming. Calibration is not possible / necessary.

  • Page 28: Emptying The Water

    Service menu - appliance test Collect the water from the supply pipe with a measuring container. Starting water test. After the predetermined amount of water has gone through, activation stops automatically. Compare amount of water with the set value. A deviation of +- 10% is within tolerance.

  • Page 29: Data And Time

    Service menu - appliance test 6.10 Data and time Tap the value to be changed. Use the number block to set the desired values by tapping. Tap the "OK" field. Changes saved. 6.11 Setting the set-up height Image: Overview Setting the set-up height Set the set-up height by adjusting the rollers.

  • Page 30: Audio Settings

    Service menu - appliance test 6.12 Audio settings Image: Overview Setting the volume Use the slider to set the desired volume. Tap the "OK" field. Changes saved. Canceling the selection Tap the "Back" field. 6.13 Select signal tones Set signal tones Set the profile by adjusting the rollers.

  • Page 31: Software Update

    Service menu - appliance test 6.15 Software update Description Update of the software via the USB interface. Sounds, cookbooks, help texts and videos are not part of the software update. INFORMATION These require importing via "Importing additional content". Performing the update Perform according to instructions on the touchscreen and software description.

  • Page 32: Backing Up Data

    Service menu - appliance test 6.18 Backing up data Description Backup function for parameters (for example, customer settings, calibration values). Saving data on the internal SD card and USB stick (if plugged in). Backing up data Prerequisite Service menu is displayed Tap the "...

  • Page 33: Importing Contact Data

    Service menu - appliance test 6.20 Importing contact data Description Import of service contact data. This data can be accessed by the operator under "Equipment information". Preparing the data Perform according to instructions on the touchscreen. Create the file "ContactData.txt" with favorite text editor on the computer.

  • Page 34: Selecting Parameters

    Service menu - appliance test Selecting parameters Selecting parameters by adjusting the caster. Tap the "Read" button. Display of set parameters. Changing parameters Use the number block to set the desired value. Tap the "Write" button. Changes saved. Parameter overview Basic setting Standard Adjustment...
  • Page 35 Service menu - appliance test Basic setting Standard Adjustment Explanation value range Controls the cooking chamber 0-60 seconds lamp when closing the cooking chamber door Air recirculation hood control 0 = Off Activation required when retrofitting a hood. MagicHood / FlexiCombi Air 1= On See also parameter 80 Activate additional board A3...

  • Page 36: Backing Up The Sd Card

    Service menu - appliance test 6.23 Backing up the SD card Description Export the data from the internal SD card and external USB stick. Backing up data Perform according to instructions on the touchscreen. Tap the OK button. Back-up of the data. A confirmation then appears on the touchscreen.

  • Page 37: Reset Contamination

    Service menu - appliance test 6.27 Reset contamination Description Manual reset of the WaveClean cleaning reminder if it is activated. Tap the button OK . Reset performed Service-instructions...

  • Page 38: 7 Status Overview Direct Access

    Status overview direct access 7 Status overview direct access 7.1 Description Direct access allows display of all processes and temperatures during operation. The status overview is intended only for the service technician. INFORMATION Overview a Hidden field for access to status overview 7.2 Opening the status overview Tap the invisible field three times quickly.

  • Page 39: 8 Software

    Software 8 Software 8.1 Overview 8.2 Opening the basic settings menu Switch on the unit. Tap the "Unit functions" field. Display of Appliance functions menu. Tap the "Settings" field. Display of window " PIN ". Enter password and touch Confirmation field. The password for the Settings menu is 111.

  • Page 40: Software Update

    Software 8.3 Software update Prerequisite USB stick. Maximum size 64 GB. Formatting FAT (standard). The disk should be empty if possible. Current software update. The update is provided as packed ZIP file. Preparing the USB stick Prerequisite USB stick. Maximum size 64 GB. Formatting FAT (default). The disk should be empty if possible.

  • Page 41: Importing Additional Content

    Software 8. Tap the "OK" field. The update begins. Finally, a confirmation appears on the touchscreen. 9. Tap the "OK" field. The software restarts automatically. The update can take up to 15 minutes. The software is restarted several times. INFORMATION Do not switch unit off.

  • Page 42: Importing The Manufacturer's Cookbook

    Software Content_CODG2 Importing additional content 1. Insert the USB stick 2. Switch the appliance on. 3. Tap the "Unit functions" field. Display menu Unit functions . 4. Tap the "Unit settings" field. Display window PIN . 5. Enter password "1967" and tap field Confirm . Display from service area 6.
  • Page 43 Software Importing a cookbook Insert USB stick Tap the "Import manufacturer cookbook" field. Tap the "OK" field. The data is imported. Finally, a confirmation appears on the touchscreen. Tap the "OK" field. Perform unit restart via key On Off . Service-instructions...

  • Page 44: 9 Trade Show Mode

    Trade show mode 9 Trade show mode 9.1 Description Trade show mode allows appliance operation for demonstration purposes. 9.2 Connecting the unit A single-phase power supply is required for operation. Appliance is connected on L1 and N. See also installation instructions. 9.3 Opening the unit functions Connecting the unit Tap the "Unit functions"...

  • Page 45: 10 Electronics

    Electronics 10 Electronics 10.1 Overview 440V - 480V AC 24V DC 230V AC 24V DC 230V AC U/V/W 230V AC 230V AC Legend Control board Operating unit Additional circuit board LED illumination Grease pump Fan motor Transformer Power pack Power board for motor M10 Service-instructions...

  • Page 46: Control Board

    Electronics 10.2 Control board 10.2.1 Layout Reset X31 X30 X35 X20 X19 Service-instructions...

  • Page 47: Configuration

    Electronics 10.2.2 Configuration Reset button The Reset button resets the e-fuse (electronic fuse) Connector X1 (24V DC) Description Power supply I/O board 24 V+ DC Power supply I/O board 24 V- DC Connector X3 (24V DC) Description Power supply for left light Power supply for right light Connector X4 (230V AC) Description...
  • Page 48 Electronics Connector X21 Description Safety temperature limiter B11(input) Safety temperature limiter B11(output) Connector X23 (230V AC) Description Siphon pump G24 WaveClean pump G16 Connector X29 (230V AC) Description Cooling fan G7 Cooling fan G8. Only for 215, 221 pedestal units Connector X30 Description B1 core temperature sensor...

  • Page 49: Additional Circuit Board

    Electronics 10.3 Additional circuit board 10.3.1 Layout The additional circuit board is present only on units with the MagicHood exhaust hood. F900 10.3.2 Configuration Connector X62 Not used Connector X66 Description Input voltage 230 V AC Input voltage N (neutral) Connector X67 (230V AC) Description Grease pump G40 Magnetic valve K41...

  • Page 50: Safety Overview

    Electronics 10.4 Safety overview Overview 6,25A F4.3 F500 230V AC 3,15A 230V AC 440 - 480V AC e-fuse 440 - 480V AC 24V DC Q2 - Q5 24V DC F900 230V AC 3,15A 230V AC Legend Legend Control board Operating panel Additional circuit board Cooking chamber STL Cooking chamber light...
  • Page 51 Electronics Solenoid valve flushing Fan motor grease system Main contactor Q2 – Solid state relay Power pack Power board Service-instructions...

  • Page 52: 11 Grease Collection System

    Grease collection system 11 Grease collection system 11.1 Description of operation Grease collection system The grease collection system must be activated for each cooking step as required. During a cooking step with activated grease collection system, the fat pump is switched on in intervals. The intervals as well as the duty cycle are controlled by fixed software parameters.

  • Page 53: Component Overview Grease Collection System

    Grease collection system 11.2 Component overview grease collection system Image: Overview of grease drain system a Pipe b Grease drain from the siphon box to the grease pump c Grease pump with condenser d Water hose for flushing grease drain system e Grease drain hose f Double solenoid valve Service-instructions...
  • Page 54 Grease collection system Image: Overview grease pump a Reduction, 10030670 b Hose 20 x 5 x 45 mm, 10031483 c Hose clamp, 10012751 d Supply line from siphon box e Hose clamp, 10012751 f Hose 20 x 5 x 45 mm, 10031483 g Pipe bend, 10031306 h Hose 20 x 5 x 45 mm, 10031483 i Reduction, 10030670...

  • Page 55: Circuit Diagram Overview Grease Collection System

    Grease collection system 11.3 Circuit diagram overview grease collection system ZUSATZPLATINE ADDITIONAL PCB F900 3,15AT 230 V -G40 -K41 -C40 A3 Additional circuit board, 10019107 C40 Capacitor, 10031308 F900 Fuse, 3.15 A, 203472 G40 Grease pump 230V, 10029938 K41 Solenoid valve 230V, 10030668 Control of the grease pump Relay K3 on circuit board A3 controls the grease pump G40.
  • Page 56 Grease collection system Open the cooking chamber door. Remove horde car Spray water into the cooking chamber with the hand shower for at least 30 seconds. Call up the relay test in the service menu. Activate relay X67/K3. The grease pump switches on. Water/grease is pumped into the collection container = pump system in order.

  • Page 57: 12 Fault Messages & Troubleshooting

    Fault messages & troubleshooting 12 Fault messages & troubleshooting 12.1 Symbols for errors For some errors, an additional symbol appears in the title bar. If the exact error is not known, switch the unit off and then back on. In the event of an error, the exact error will appear in the display.

  • Page 58: Emergency Operation

    Fault messages & troubleshooting 12.2 Emergency operation Description Description In order to allows limited use in case of error, the appliance has various emergency programs. Emergency operation is activated automatically and displayed. After elimination of the error indicated, the controller switches back into regular operation automatically. A reset is not necessary.

  • Page 59: Temperature Sensor Area

    Fault messages & troubleshooting 12.3 Temperature sensor area Cooking chamber sensor defective (694, 695) Description Emergency operation is activated automatically and displayed. The core temperature sensor takes over the function of the cooking chamber sensor. Cooking program with core temperature sensor is no longer available.

  • Page 60: Core Temperature Sensor Defective (699, 700)

    Fault messages & troubleshooting Core temperature sensor defective (699, 700) Description The core temperature function is no longer available. Note the connection on the control board. The cooking cabinet sensor is INFORMATION plugged into X30 in the upper area (1-4). Troubleshooting Is the wire or the test prod damaged physically? Remove existing core temperature sensor from the control board A1, X30 and...

  • Page 61: Water Vapor Sensor Defective (710)

    Fault messages & troubleshooting Water vapor sensor defective (710) Description In the event of an error, emergency operation is activated and displayed automatically. The software controls steam elimination. In this case, increased water consumption may result. Troubleshooting Check contacting from cooking chamber sensor to control board A1 X33. Error eliminated? Remove connector of existing vapor sensor from control board A1 X33 and plug in new vapor sensor.

  • Page 62: Risk Of Frost (Tmp_Id72, Mmi_Id51)

    Fault messages & troubleshooting Risk of frost (TMP_ID72, MMI_ID51) Description The unit is not ready for use. The temperature sensor on the control board is measuring a temperature of <0°C. Troubleshooting Increase the room temperature and switch on unit again. Change location of the unit.

  • Page 63: Excess Temperature In The Cooking Chamber (Id18, Id73)

    Fault messages & troubleshooting Excess temperature in the cooking chamber (ID18, ID73) Description The measured temperature in the cooking chamber is outside the allowable range of more than 310°C. The unit is no longer operational until the cooking chamber cools down. The measurement is taken by the cooking chamber sensor, core temperature sensor and the moisture sensor.

  • Page 64: Motor Area

    Fault messages & troubleshooting 12.4 Motor area Warning: electric shock! Danger of death! DANGER When working on the power board, make sure that energized parts are ex- posed. Work on these components during operation and up to 3 minutes after enabling is not allows.

  • Page 65: Fan Defective. Operation Not Possible (1481)

    Fault messages & troubleshooting Fan defective. Operation not possible (1481) Description The control board A1 does not receive any feedback via the CAN bus cable from the fan motor M10 or fan motor M20 (only for 215, 221 pedestal units). If the error message "1480: Safety temperature limiter (STL) triggered"...
  • Page 66 Fault messages & troubleshooting Troubleshooting Switch on the device and measure the voltage at the main contactor Q1, terminals A1 and A2. Is voltage present and activated (switched on) at the main contactor? No voltage present. There is a fault in the STB Voltage present.
  • Page 67 Fault messages & troubleshooting Continued from previous page Check power supply to motor control unit T10 connector X1. Is this approx. 208 V AC? Check fuses F1 and F1.1. Is one defective? Check contactor Q1 (load Replace motor control unit side).

  • Page 68: Fan_Id6: Motor Overtemperature

    Fault messages & troubleshooting FAN_ID6: Motor overtemperature Description The temperature from the motor is monitored via an integrated thermal switch (bimetal). In faultless condition this is closed (passage). In the event of an error, the contact opens and the error message FAN_ID6: Motor overtemperature appears.

  • Page 69: Fan_Id23: Fan Error: Attempt To Restart

    Fault messages & troubleshooting FAN_ID23: Fan error: Attempt to restart Description The control board A1 does not receive any feedback from the motor M10 via the CAN bus cable. There is a fault in the fan area. Troubleshooting Switch off unit and restart. Is the fault still present? Change the communication cable between the fan motor and the control board for test purposes and carry out a test run.

  • Page 70: Fan_Id27: Motor System Error

    Fault messages & troubleshooting FAN_ID27: Motor system error Description The error message is generated when the control board receives a too low or no speed from the motor control. After unit restart via "ON/ OFF" the error is reset. A new query is made at the start of the cooking program.

  • Page 71: Mmi_Id80: Safety Temperature Limiter Has Triggered

    Fault messages & troubleshooting MMI_ID80: Safety temperature limiter has triggered Description There is a response from the safety circuit on the control board. STEUERPLATINE CONTROL PCB F500 3,15AT Thermal switch 70°C (158 °F) -B11 STB Garraum STL Cabinet Hauptschütz Main Contactor Image: Overview of the safety circuit A1 Control board B0 Thermal switch...
  • Page 72 Fault messages & troubleshooting Troubleshooting Does the fault occur sporadically or only after an extended period of operation? Make sure that the air intake area is not dirty. Check that the fans are operating. Has the safety temperature limiter tripped? Reset the safety temperature limiter.

  • Page 73: 1480: Safety Temperature Limiter Triggered

    Fault messages & troubleshooting 1480: Safety temperature limiter triggered Description Troubleshooting Does the fault occur sporadically or only after an extended period of operation? Make sure that the air intake area is not dirty. Check that the fans are operating. Has the safety temperature limiter tripped? Reset the safety temperature limiter.

  • Page 74: 1479: Safety Temperature Limiter Has Triggered

    Fault messages & troubleshooting 1479: Safety temperature limiter has triggered Description There is a response from the safety circuit on the control board. STEUERPLATINE CONTROL PCB F500 3,15AT Thermal switch 70°C (158 °F) -B11 STB Garraum STL Cabinet Hauptschütz Main Contactor Image: Overview of the safety circuit A1 Control board B0 Thermal switch...
  • Page 75 Fault messages & troubleshooting Troubleshooting Does the fault occur sporadically or only after an extended period of operation? Make sure that the air intake area is not dirty. Check that the fans are operating. Has the safety temperature limiter tripped? Reset the safety temperature limiter.

  • Page 76: Water Area

    Fault messages & troubleshooting 12.5 Water area Water pressure too low (709) Description a Pressure switch c Water supply pipe in the cooking chamber b Sieve Troubleshooting The water pressure at the water connection must be at least 2 bar. Service-instructions...
  • Page 77 Fault messages & troubleshooting Soft water connection attached and water valve at site open? Connect water supply or open water valve. Is the fault message displayed continuously? Check sieve on the water connection for soiling. To Check the on-site water pressure while observing do this, remove the on-site water connection to the nearby water consumers.

  • Page 78: The Water Pressure Is Too Low; Cleaning Has Been Paused

    Fault messages & troubleshooting The water pressure is too low; cleaning has been paused. Description This fault message is displayed if the pressure switch registered a water pressure that is too low during WaveClean. The program is stopped until the water pressure is sufficiently high again. Troubleshooting Ensure customer-supplied water supply on the soft water connection of unit.

  • Page 79: Electronics / Control Area

    Fault messages & troubleshooting 12.6 Electronics / control area 12.6.1 SOF_ID22: E-fuse has tripped Description All components supplied with 24V DC are protected by an electronic fuse on the control board, which triggers in the event of a short circuit. The reset is carried out via a button on the control board.
  • Page 80 Fault messages & troubleshooting Troubleshooting Press the reset button when the device is switched on. Does the message still appear? Disconnect plug X3 from the control board (LED door check 24V components for short circuit. The lighting). Perform reset again. Does the error still components must not be connected to the control appear? board.

  • Page 81: Increased Temperature Of The Electronics (Mmi_Id53, Mmi_Id54)

    Fault messages & troubleshooting Increased temperature of the electronics (MMI_ID53, MMI_ID54) Description MMI_ID53: The temperature sensor on the control board is measuring a temperature of >65°C (149°F). The current cooking program is continued. MMI_ID54: The temperature sensor on the control board is measuring a temperature of >78°C (172°F).
  • Page 82 Fault messages & troubleshooting Troubleshooting Is the supply air area dirty? This is located below the control panel. Clean the area. The supply air area must be free of Check fan for proper function. The test is carried out deposits. via the relay test in the service menu, relay K11.

  • Page 83: Excessive Temperature Of The Electronics (Mmi_Id50)

    Fault messages & troubleshooting Excessive temperature of the electronics (MMI_ID50) Description The temperature sensor on the control board is measuring a temperature of >80°C (176°F). The unit is no longer operational until it cools down. Service-instructions...
  • Page 84 Fault messages & troubleshooting Troubleshooting Is the supply air area dirty? This is located below the control panel. Clean the area. The supply air area must be free of Check fan for proper function. The test is carried out deposits. via the relay test in the service menu, relay K11.

  • Page 85: The Nfc Tag Is Not Present (1520)

    Fault messages & troubleshooting The NFC tag is not present (1520) Description It is not possible to access the digital key (NFC tag). Troubleshooting Unplug digital key and then reinsert. De-energize unit beforehand. Change digital key. Replace control board. The operating unit battery is empty (1478) Description The date and time are lost after the unit is switched on or they reset.

  • Page 86: Faulty Can Connection

    Fault messages & troubleshooting Faulty CAN connection Description There is a communication fault between the operating panel and control panel. In addition, temperature sensor and fan fault messages appear on the touchscreen. Troubleshooting Replace communication cable between operating panel and control panel circuit board.

  • Page 87: 5009: The Application Could Not Be Started. Application Is Restarting

    Fault messages & troubleshooting 5009: The application could not be started. Application is restarting. Description The software does not boot. There is a fault in the communication or the software is damaged. Troubleshooting Confirm the message with " OK ". The software is restarted.

  • Page 88: 5010: The Application Could Not Be Started. Restore Configuration Backup

    Fault messages & troubleshooting 5010: The application could not be started. Restore configuration backup? Description Starting the software is not possible because of an error. The system will attempt to restore the configuration. Troubleshooting Confirm message. An automatic restore starts. Next, update the software.

  • Page 89: Door Is Open - Cooking Program Was Stopped

    Fault messages & troubleshooting Troubleshooting Ensure that the appliance has not been switched off using the "On/Off" switch when the cooking program is active. In this case, the control is disconnected from power, which is interpreted by the software as a power failure. Stop the cooking program before switching the unit off.
  • Page 90 Fault messages & troubleshooting Troubleshooting Open the cooking chamber door. Check that the magnet in the Check reed contact switch cooking chamber door with external magnet. is in the correct position and Is the magnet recognized? replace if necessary. Replace reed contact switch. Error eliminated? Replace the control board.

  • Page 91: 13 Check Components

    Check components 13 Check components 13.1 Lift magnet Overview 24V DC V DC Ω A1 Control board M8 Lift magnet A Voltage measurement B Resistance measurement Switch on lift magnet/ function check Prerequisite The unit does not display any error messages. If error messages are displayed, carry out troubleshooting in advance.

  • Page 92: Waveclean Circulation Pump

    Check components Troubleshooting Activate relay in relay test. Carry out measurement according to figure A. Is 24V DC available? Check solenoid for short circuit according to figure B. Lift magnet defective. Is the resistance less than 2 Ohm? Control board defective. Check in advance whether Lift magnet defective.
  • Page 93 Check components Switch on pump/ function check The cooking chamber door must be closed to control the G16 circulation INFORMATION pump. Prerequisite The unit does not display any error messages. If error messages are displayed, carry out troubleshooting in advance. These have priority. The siphon is filled with water.

  • Page 94: Waveclean Siphon Pump

    Check components 13.3 WaveClean siphon pump Overview Ω V AC 208V - 230V AC A1 Control board G24 Siphon pump A Voltage measurement B Resistance measurement Switch on pump/ function check Prerequisite The unit does not display any error messages. If error messages are displayed, carry out troubleshooting in advance.

  • Page 95: Solenoid Valve For Vapor Quenching/ Filling Siphon

    Check components Troubleshooting Activate relay in relay test. Carry out measurement according to figure A. Is 230V AC available? Perform a functional test of the pump. When the relay is active, the pump is activated and water is pumped from the siphon into the drain. Check pump for short circuit as shown in figure B.
  • Page 96 Check components Switch on solenoid valve/ function check The solenoid valve has two functions: Cooling down of the water in the siphon box (vapor removal). Filling the siphon to provide clean water for automatic cleaning. To do this, the water in the siphon is pumped out in advance using the G24 siphon pump.

  • Page 97: 14 Wiring Diagram 3Pe Ac 440V / 480V

    Wiring diagram 3PE AC 440V / 480V 14 Wiring diagram 3PE AC 440V / 480V Service-instructions...
  • Page 98 -A3:X62 /6.6 +15V +15V UZW+ UZW+ -A1:X42 /5.0 +15V +15V UZW+ UZW+ -A1:X20:2 /5.1 -A1:X20:1 /5.1 -A1:X1:2 /5.6 -A1:X1:1 /5.6...
  • Page 99 -A1:X9:3 /4.0 -A1:X9:4 /4.0 -A1:X9:1 /4.0 -A1:X9:2 /4.0 -A1:X9:1 /5.0 -A1:X9:2 /5.0 -A1:X9:3 /5.0 -A1:X9:4 /5.0...
  • Page 100 -A1:X9:3 /4.0 -A1:X9:4 /4.0 -A1:X9:1 /4.0 -A1:X9:2 /4.0 -A1:X9:3 /4.0 -A1:X9:4 /4.0 -A1:X9:1 /4.0 -A1:X9:2 /4.0...
  • Page 101 -T1:- /2.2 -T1:+ /2.2 -RC1 -F4.3:2 /2.3 -F4:2 /2.2...
  • Page 102 -M20:CAN /2.7 24VDC Probe Drain Wrasen Probe Cabinet Garraum Probe Cabinet Garraum Classic only Probe Coretemp. Kerntemp. Probe Coretemp. Kerntemp. Vide Sous Probe Coretemp. Kerntemp. Option...
  • Page 104 Henny Penny Corporation P.O.Box 60 Eaton,OH 45320 Phone +1 937 456-8400 Fax +1 937 456-8402 *FM06-101* Toll free in USA Phone +1 937 417-8417 Henny Penny Corp., Eaton, Ohio 45320, Revised 6/20/2024 Fax +1 937 417-8434 www.hennypenny.com...

This manual is also suitable for:

Flexfusion fpe-615Flexfusion fpe-621Flexfusion fpe-115Flexfusion fpe-121

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