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Avision AP40 Plus Series User Manual
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Avision AP40 Plus Series User Manual

A4 printer
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A4 Printer
User's Guide
Regulatory model no.: AP40 Plus、AP4020n Plus、AP4021n Plus、AP4022n Plus、AP4020w Plus、
AP4021w Plus、AP4022w Plus、AP40 Plus Series、AP43 Plus、AP4320n Plus、
AP4321n Plus、AP4322n Plus、AP4320w Plus、AP4321w Plus、AP4322w Plus、AP43 Plus Series
Avision Inc.

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Summary of Contents for Avision AP40 Plus Series

  • Page 1 A4 Printer User's Guide Regulatory model no.: AP40 Plus、AP4020n Plus、AP4021n Plus、AP4022n Plus、AP4020w Plus、 AP4021w Plus、AP4022w Plus、AP40 Plus Series、AP43 Plus、AP4320n Plus、 AP4321n Plus、AP4322n Plus、AP4320w Plus、AP4321w Plus、AP4322w Plus、AP43 Plus Series Avision Inc.

  • Page 2: Copyrights And Trademarks

    User’s Guide Copyrights and Trademarks Ethernet is a registered trademark of Xerox Corporation. Windows 7, 8, 10, 11 are registered trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and may be trademarks of their respective companies.

  • Page 3: Federal Communications Commission (Fcc) Compliance Information Statement

    Federal Communications Commission (FCC) compliance information statement Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 4: Safety Information

    User’s Guide Safety Information When using this equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: WARNING: Indicates potentially hazardous situations, which if instructions are not followed, could result in death or serious injury. CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
  • Page 5 The following symbols indicate that the related section includes information on actions which must be performed. Specifics of the required action are indicated inside the symbol. [Alert of required action] [Remove the power plug from the outlet] Installation and the Operating Environment Warning Do not install the equipment near direct sun light, heating or air conditioning Direct sunlight or high temperature may damage the machine.
  • Page 6 User’s Guide Caution Place the device in an independent, well-ventilated area. Place the device in a place with good environmental conditions. Operating the machine beyond the recommended temperature and humidity may cause an electrical fire. Do not place heavy objects on the unit. It may cause unbalance and the device may fall down.
  • Page 7 Do not attempt to remove the covers and panels which have been fixed to the product. Some products have a high-voltage part or a LSU beam source inside that could cause an electrical shock or blindness. Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a LSU printhead, the LSU beam source could cause blindness.
  • Page 8 User’s Guide About the Consumables Warning Do not unpack the consumables and store the machine’s consumables in any of these locations: Outdoors  Near excessive dirt or dust, water, or heat sources  In locations subject to shocks, vibrations, high temperature or humidity, ...
  • Page 9 Do not store the cables in the following locations: Outdoors  Near excessive dirt or dust, water, or heat sources  In locations subject to shocks, vibrations, high temperature or humidity,  direct sunlight, strong light sources, or rapid changes in temperature or humidity Keep the supplied USB cable, etc., in a location that is out of reach of children to avoid the risk of injury.
  • Page 10 1. Overview Introduction Thank you for choosing Avision’s state-of-the-art printer which can be used for local and network printing up to A4 size. Through the clear LCD display and control panel, operation becomes simple and easy. Features This product provides the following features to make your print out more efficient and effective.
  • Page 11  Print Multiple Pages on a Single Sheet: Prints two or four pages of the original on a single sheet of paper. A maximum of 16 pages can be printed on a single sheet of paper.  Print Watermark: Print text such as confidential, important content or image in the background.

  • Page 12: External View

    External View The Front View 1. Output Tray 4. Front Cover 2. Handle of the Front Cover 5. Paper Stopper 3. Main Paper Tray 6. Control Panel...

  • Page 13: The Rear View

    The Rear View 1. USB Port (Type B, to PC) 4. Rear cover 2. LAN Port 5. Handle of the Rear Cover 3. Power Receptacle...

  • Page 14: Package Contents

    Package Contents Software CD (*Printer Driver, User Manual) Main unit USB Cable Quick Guide Power Cable * You may also download the driver and manual at www.avision.com/download.

  • Page 15: The Control Panel

    The Control Panel Button Description Used to display or select an option.  Used to scroll forwards through menu selection.  Used to display or select an option.  Used to scroll backwards through menu selection.  When entering the digits, move one position to the right. ...

  • Page 16: Lcd Screen

    Name of LED Description Power  Steady green light: Indicate power has been turned  Green light extinguished: Indicate power has been turned off. LCD Screen Status Indication IP Address Status Bar Item Description Connect the network cable and obtain an IP address Ready successfully.

  • Page 17: Installation

    User’s Guide 2. Installation Operation Space Please reserve the following operation space. Measuring unit: mm Machine dimension: 402 x 380 x 258 mm (WxDxH) Removing the Tapes and the Cushion Remove the packing material and tapes of the product.
  • Page 18 Installation Remove the Spacers Open the rear cover by pulling Pull down two ends of the paper the handle of the rear cover. path. Remove the spacers on both sides Pull down the green release as illustrated. arms as indicated.
  • Page 19 User’s Guide Removing the Tapes, Protective Sheet, and Seal on the Drum and Toner Cartridge Assembly WARNING! Be careful not to inhale toner.  To avoid print quality problems, DO NOT touch the toner rollers.  If toner gets on your clothing or other fabric, wipe off the toner with ...
  • Page 20 Installation Remove all the tapes, protective sheets on the drum and toner cartridge assembly. DO NOT touch the drum surface. Important! DO NOT touch the drum surface since the fingerprints or other  marks may affect the print quality. DO NOT expose the drum unit under light for a few minutes. ...
  • Page 21 User’s Guide Push the latch in the middle of the toner cartridge forward in the direction of the arrow to separate the toner cartridge from the drum. Pull out the protective seal of the toner cartridge until it is completely removed. Install the toner cartridge to the drum unit until you hear it lock into place.
  • Page 22 Installation Press down the handle of the toner cartridge to fix the toner cartridge. Close the front cover.
  • Page 23 User’s Guide Lifting Up the Paper Stopper Gently lift the paper stopper and its extension to collect the paper. Paper Stopper...
  • Page 24 Installation Loading Paper into The Main Tray To insert paper to the main paper tray, Fan your paper first to ensure that the pages do not stick together. Align the edges of the documents by tapping the bottom of the stack against the table top.
  • Page 25 User’s Guide   Lift the center of the width guide tab ( ), and move the width guide ( ) to the correct position for the paper size being loaded.     Lift the center of the length guide ( ), and slide the guide ( ) to the correct position for the paper size being loaded.
  • Page 26 Installation   To move the tray back to the original A4 length, press down the length  adjustment latch , and at the same time slide the manual tray to the right   ...
  • Page 27 User’s Guide Printing Side Facing Down Load the paper stack with the as illustrated. Insert the tray to the printer.
  • Page 28 Installation Paper sizes and weights used for Main paper tray Paper capacity 550 pages（70 g/m² plain paper） Paper size A4 (210 x 297 mm) A5 (148 x 210 mm) A6 (105 x 148 mm) B6 (JIS) (125 x 176 mm) B5 (JIS) (176 x 250 mm) Letter (216 x 279 mm) Legal (216 x 356 mm)
  • Page 29 User’s Guide Important: To avoid the chance of miss-fed, make sure the length guide tab and length slider are installed in their proper positions. Make sure the end of your paper slightly touch the length guide as indicated in below. Length Guide Tab...
  • Page 30 Installation Loading the Manual Tray To insert paper to the manual tray, Hold the handle of the manual tray, and pull it down to open the manual tray. Pull out the tray extension to fit your desired paper length.
  • Page 31 User’s Guide Fan your paper first to ensure that the pages do not stick together. Align the edges of the documents by tapping the bottom of the stack against the table top. Rotate the stack 90 degrees and repeat. Load the paper stack with the print side Facing UP as illusrated.
  • Page 32 Installation Paper size and weights used for Manual Tray 10 page（70 g/m² plain paper） Paper capacity A4 (210 x 297 mm) Paper size A6 (105 x 148 mm) A5 (148 x 210 mm) B6 (JIS) (125 x 176 mm) B5 (JIS) (176 x 250 mm) Letter (216 x 279 mm) Legal (216 x 356 mm) Custom Size: 76 x 127 mm ~ 216 x 356 mm...

  • Page 33: Connecting To Power

    User’s Guide Connecting to Power Connect the of the power cable to the power jack of your product. Connect the other end to an appropriate power outlet. Turning On The Printer To turn on the PRINTER, press the power button located on the control panel. Ready LED will be lit.

  • Page 34: Connecting To The Network

    Installation Connecting to the Network Connect the PRINTER to the network to use the network printing function. Connect one end of your network cable to an available port of your Ethernet Hub Connect the other end to the LAN port at the back of the product as shown. After the network cable is connected and the IP address is successfully obtained from the DHCP server, the LCD screen will display the IP address, as shown in below.
  • Page 35 User’s Guide Setting the Product’s Date and Time When using this product for the first time, the LCD screen will display the setting of [Date and Time] after turning on the product. Please follow the steps below to complete the setting of the date and time of this product. Otherwise the product cannot be operated.

  • Page 36: Installing The Driver (Windows)

    For USB Interface Users Please follow these steps to install the PRINTER driver if this machine is connected to your computer via a USB cable. *You may also download the driver and manual at www.avision.com/download. Important!  DO NOT connect the USB cable before installing the PRINTER’s driver.

  • Page 37: Uninstalling The Printer Driver

    When the Finish dialog box appears, click Finish to complete. If you have successfully installed the driver, you will find “Avision AP4XXX Printer” has been added in the “Printers and Faxes” option from the Control Panel.

  • Page 38: For Network Interface Users

    Please follow these steps to install the scanner, printer drivers if this machine is connected to your computer via a network. You may also download the driver and manual at our web site www.avision.com. Insert the supplied CD into your CD-ROM drive. The installation menu wil be displayed.
  • Page 39 When the Finish dialog box appears, choose 「Finish」to complete. If you have successfully installed the printer’s driver, you will find「Avision AP4XXX NetWork」 , has been added in the 「Printers and Faxes」 option from the Control Panel.
  • Page 40 Make sure the product is connected to your computer via a USB cable. Start Network Setup Tool by choosing the Start button and then select All Programs>Avision AP4XXX Printer>Network Setup Tool in succession. The following Network Setup Tool screen will be prompted.
  • Page 41 User’s Guide Check [Obtain an IP address automatically] to obtain the IP address directly from the DHCP server or you may enter your static IP on the [IP Address], [Subnet Mask], and [Gateway] field respectively. If you have assigned a specific IP, enter your domain name server and WINS server as well and then click [Update Setting] to update the IP information to the product.
  • Page 42 Make sure the product is connected to your computer via a USB cable. Start the Network Setup Tool by choosing the Start button and then select All Programs>Avision AP4XXX Printer>Network Setup Tool in succession. The following Network Setup Tool screen will be prompted.
  • Page 43 User’s Guide Check [Obtain an IP address automatically] to obtain the IP address directly from the DHCP server or you may enter your static IP on the [IP Address], [Subnet Mask], and [Gateway] field respectively. Click [Join a Wi-Fi network] and the currently connected wireless networks will be displayed.

  • Page 44: Uninstalling The Driver

    Installation Uninstalling the Driver From the 「Start」 menu, select 「All Programs」 , 「Avision AP4XXX Printer」 , and then 「Uninstall Driver」. Or from the 「Start」menu, select 「Control Panel」, 「Add or Remove Programs」, 「Avision AP4XXX Printer」, and then 「Remove」. Follow the instructions on the screen to complete removing the scanner driver...
  • Page 45 3. Customizing the Product’s Settings This chapter is specifically targeted to the persons who are responsible for the administration of the product. It is recommended that the administrator read this chapter before installing the machine. The product’s settings can be customized via the control panel or the product’s embedded web page.
  • Page 46 Customizing the Product’s Settings Setting Items to be Customized on the LCD Screen Network *Factory Default Item Description Choice Network Wi-Fi/ Wi-Fi: Choose to turn on or off Wi-Fi Network Filter connection. Choice: Wi-Fi/Network Filter/Network Speed Wi-Fi: Choice: *On/Off Turn on Wi-Fi and enter Wi-Fi Station Mode. Please go to the product’s web page to select a wireless network (SSID).
  • Page 47 User’s Guide System *Factory Default Item Description Option Language The language displayed on *English /繁體中文/简体中文 the LCD screen /Deutsch/Spanish/Russian (Option varies according to your model) Sleep Mode Choose how long to enter 5Min/*ECO mode/15Min/ the energy saving mode 30Min/1Hr after your last action. Auto Off Choose how long to shut *Off/5Min/15Min/30Min/1Hr/2Hr/...
  • Page 48 Customizing the Product’s Settings Storage Print Item Description Click to check the print properties of a job. Job List Option : Tray, Simplex/Duplex/Copies/Start Tray : Choice : Tray 1, Manual Tray Simplex/Duplex : Choose Simplex or Duplex. Copoies : Choose copy count. Choice : 1, 1~999 Start : Click to start printing the job.
  • Page 49 User’s Guide Customize System’s Settings via the Embedded Web Page Note: Any update of the web page requires administrator’s login. Refer to the preceding section to setup the product’s network settings. Open your browser and type the product’s IP address on the URL address, for example, http://10.1.21.46 and press Enter.
  • Page 50 Customizing the Product’s Settings Setting Items to be Customized on the webpage Status Displays the status and basic information of the product. *Factory Default Item Description Information Display the following basic information of the product. Machine Status Displays the machine status. Host Name Displays the host name.
  • Page 51 User’s Guide System Settings *Factory Default Item Description Option The language displayed on the web Language The displayed language page. varies depending on your operating system Choose if you wish to enter energy Sleep Mode *ECO mode/ saving mode and how long to enter 5Min/15Min/30Min/1Hr the energy saving mode after your last action.
  • Page 52 Customizing the Product’s Settings Network Displays the network information of the product. *Factory Default Item Description Option Host Name Host Name Dipslay the host name for the product. Interface *Wi-Fi On/Off Ethernet Settings Obtain an IP address *Off/On automatically IP Address: Set up an IP Input the IP address of the product.
  • Page 53 Update the firmware of the product. Before updating the product’s firmware, you need to first download the latest firmware from our web site at www.avision.com onto your computer. On the webpage, choose [Browse] to find the firmware file on your computer and then choose [Update] to begin updating the firmware to the product.

  • Page 54: Configuring The Printer Driver

    4. Configuring the Printer Driver Displaying the Printer Driver Properties Dialog Box (Windows) To display the Printer Driver Properties dialog box, Click Start on the system tray and choose Printers and Faxes. Right-click the product’s printer name and choose Printing Preferences. The Printing Preferences dialog box.

  • Page 55: Configuring Printer Driver Settings

    User’s Guide Configuring Printer Driver Settings The Printing Preferences dialog box consists of the Basic tab, the Paper tab, the Layout tab, the Watermark tab, the Duplex tab, and the More tab. The contents of each tab will be explained in the following sections. The Basic Tab The Basic tab contains settings for Orientation, Copies, Effect, Density, Toner Save, and Invert.
  • Page 56 Configuring the Printer’s Driver Copies Choose the number of copies to be printed. You can enter up to 999. Collate: Click to print your document in the page order such as 1/2/3, 1/2/3, 1/2/3. N to 1: Click to reverse the printing order of your document. As a result, the last page of your document will be printed first and vice versa.

  • Page 57: The Paper Tab

    User’s Guide The Paper Tab The Paper tab contains settings for Original Size, Tray, and Media Type. Paper Original Size: Choose the size of paper loaded in the designated tray. Choice: *A4, A5, A6, B5 (JIS), B6 (JIS), Legal, Letter, User Define Click [Add/New] to create up to 20 sets of custom sizes.
  • Page 58 Configuring the Printer’s Driver Media Type: Choose the type of media to be used for printing. Choice: *Plain, Thin, Thick, Laser, Other, **Bond **: Only available in the manual tray for one-side printing *Factory Default...
  • Page 59 User’s Guide The Layout Tab The Layout tab contains settings for N-up, and Output Paper Size. N-up N-up: Choose number of pages to be printed on a single sheet of paper. Choice: *Off, 2up(2-in-1), 4-up(4-in-1), 9-up(9-in-1), 16-up(16-in-1) Border: Choose if you wish to add border around each page when printing more than one page on a single sheet of paper.

  • Page 60: Output Paper Size

    Configuring the Printer’s Driver N-up Choose the style you want when printing multi-page Style: document on a single sheet. Choice: *Right, then Down/Down, then Right/Left, then Down/Down, then Left Right, then Down Down, then Left Down, then Right Left, then Down * Factory Default Setting Output Paper Size *Actual Size...
  • Page 61 User’s Guide The Watermark Tab The Watermark tab allows you to add some text or image (such as CONFIDENTIAL, IMPORTANT, DRAFT, etc) for your document. First Page only Check to print watermark only on the first page. Clear the check box will print watermark on all pages.
  • Page 62 Configuring the Printer’s Driver Adding a new waterk text To add a new watermark text, Choose Text and then click the Add/New button. The following Watermark dialog box appears. Name Name your watermark text. This name will be shown in the Watermark text list.
  • Page 63 User’s Guide Editing a current watermark text To edit a current watermark text, Choose the waternark name that you wish to edit from the Text list. Click the Edit button. The Watermark Edit dialog box appears. Change your settings for the selected watermark text and choose OK to complete. Removing a current watermark text To remove a current watermark text, Choose the waternark name that you wish to remove from the Text list.
  • Page 64 Configuring the Printer’s Driver Adding a new waterk image To add a new watermark image, Choose Image and then click the Add/New button. The following Watermark dialog box appears. Name Name your watermark image. This name will be shown in the Watermark image list.
  • Page 65 User’s Guide Editing a current watermark image To edit a current watermark image, Choose the waternark name that you wish to edit from the Image list. Click the Edit button. The Watermark Edit dialog box appears. Change your settings for the selected watermark image and choose OK to complete.
  • Page 66 Configuring the Printer’s Driver The Duplex Tab The Duplex tab allows you to print your document on two sides of the paper. Choice: Flip Horizontal, Flip Vertical. When using Two-Sided printing, you can select whether to bind copies on the long-edge or short-edge.
  • Page 67 User’s Guide The Storage Print Tab The Storage Print tab allows you to send the frequently used forms to the product and then print the form directly from the product’s contrl panel. To send the frequently used forms to the product, Open your document, for example, travel form.
  • Page 68 Configuring the Printer’s Driver Checking "Security Print" will require you to enter a password for the file you want to print so that only the person who knows password can print the file. Checking "Delete this file after printing" will delete the specified file after it is printed.
  • Page 69 User’s Guide The More Tab On the More tab, a Wait Timeout option is provided to set the amount of time the PRINTER waits for data to come from computer during a job. If the data stream pauses for longer than the specified number of seconds, the job is cancelled. Permitted timeout values: 60~1800 seconds, default timeout values: 300 seconds Clean Mode: If unwanted image appears in the blank space, you can check “Clean Mode”...
  • Page 70 Printing Documents from a Mobile Device For the model comes with a Wi-Fi module, the product can be converted into a wireless device and your mobile device is able to print emails and documents by simply tapping Print from the menu. (The availability of Wi-Fi function varied according to your model name.) Making Preparation To connect the product to a wireless LAN, prepare the followings:...
  • Page 71 User’s Guide Print via Software Application (depending on your mobile phone)  You can also turn on Wi-Fi on your mobile phone, connect it directly to the printer, then open the document on the mobile phone, use the software that opens the document and select the printer to print it out.
  • Page 72 Printing Document from A Mobile Device Launch the program by clicking the Start>All Programs>Avision AP4XXX Printer>Network Setup Tool. The main window appears. AP4XXX Printer On the [General] page, check [Wi-Fi (Station)]. Click the [Wi-Fi (Station)] tab to prompt the [Wi-Fi (Station)] page.
  • Page 73 User’s Guide Click [Connect] to start connecting the SSID (wireless network name) and then update the IP information to the product. If update is successfully, an [Update Device Successfully] message will be displayed and the Network Setup Tool will be automatically closed.
  • Page 74 Printing Document from A Mobile Device Printing Your File from a Android Mobile Device Make sure that the Mopria Print Service (Print App) has been installed on your Android mobile device. The Mopria Print App can be purchased for free from an application store such as Google Play.
  • Page 75 User’s Guide Select your PRINTER. Select [XXX at XXX] from the PRINTER list. (XXX=Modellnummer) xxx at xxx Mopria Print Service Open the file which you want to print. Open the file you want to print. Choose [Print] from the menu and select your PRINTER. xxx at xxx Mopria Print...
  • Page 76 Printing Document from A Mobile Device Choose print settings and print. If you do not need to change xxx at xxx  Mopria Print print options, tap Print to send the print job. If you need to change print  options, continue to the next section.
  • Page 77 User’s Guide Printing Your File from a iOS Mobile Device Turn on your mobile devices such as iPhone or iPad. Tap 「Settings」 and then open Wi-Fi. Select the network same with your PRINTER. Open the picture or the document that you want to print. Tape the Share icon ) and then the print icon ( 4.

  • Page 78: Troubleshooting

    Troubleshooting 6. Troubleshooting Monitoring Your Printer Using Printer Status Monitor The PRINTER Status Monitor allows you to monitor your PRINTER’s status, get information on consumable parts, and alerts you when PRINTER errors occur. PRINTER Status Monitor is available when the PRINTER is connected directly to a host computer via the USB port or a network port.

  • Page 79: Getting Printer Status Details

    User’s Guide Getting Printer Status Details You can monitor printer status and get information on consumable products using the Printer Status Monitor dialog box. a Port Name Port name for the specified printer. b Progress Bar The progress bar to access the latest data of the specified printer.

  • Page 80: Setting Monitoring Preferences

    Troubleshooting Setting Monitoring Preferences To make specific monitoring settings, click the Setting tab on the Avision Status Monitor window. Displays the language of the window. Language Status Alert Update Time Define the interval to refresh the printer error status. Choice: 1, 5, 10 (minute), Custom (1 ~ 86400) second Show pop-up window –...
  • Page 81 User’s Guide Clearing A Warning or An Error If a problem occurs during operation, the Error LED will be flashing to indicate a warning or an error status. To solve the problem, please refer the following table for more detailed information. Warning Message Message Description or Solution...
  • Page 82 Troubleshooting Temperature inside the product is too high. Wait until Auto temp. the temperature rises to the required degrees. adjustment (200004) Please replace toner cartridge from the original Toner cartridge manufacturer. error. (200036, 201505, 201515 Error Message Possible Causes or Solution Error Message and Codes System error Call service for further help.
  • Page 83 User’s Guide DHCP no response (500002). Check network settings. Please check network settings. PRINTER not ready. PRINTER is busy with current job. Wait until Try again later. current job is completed. Memory is not enough to process the Buffer full Job abort. scanned images.
  • Page 84 Troubleshooting The Full page feature does not support N in 1 Full page not support N in 1 (2 in 1 or 4 in 1). The Custom Zoom feature does not support Custom zoom not support N in 1 N in 1 (2 in 1 or 4 in 1). Paper Jam ADF paper jam (002013).
  • Page 85 User’s Guide Locations of the Jammed Paper Front Cover: Open the front cover Rear Cover: Open the rear cover by by pulling the handles of the front pulling the handle of the rear cover as cover on both sides as illustrated. shown.
  • Page 86 Troubleshooting Fuser: The area around the fuser is hot. To avoid a burn injury, be careful not to touch the fuser until it cools down and follow these steps to remove the jammed paper: Open the Front Cover and the Pull down the Fuser Path as Rear Cover.
  • Page 87 User’s Guide Possible Causes or Solution Error Message and Codes Runtime error Restart PRINTER. If this error persists, call service personnel Error (Number). for help. Write Data Smaller Error -Engine 201516 Black LPH Type Error 201631 Red LPH Type Error 201632 PRINTER LPH Error，LPH cable connection fails.
  • Page 88 Troubleshooting 300202 PRINTER FLASH_CHIP_ERASE_FAILED 300203 PRINTER FLASH_PROGRAM_FAILED 302651 Network_INIT_FAIL , network initialization fails. Image Problem Troubleshooting Problem Image Example Solution Use paper of standard weight: If you are using thin paper, try to use paper of standard weight (70 Use paper with less moisture: Load Paper curls the paper to the paper tray immediately after removing them...
  • Page 89 User’s Guide Vertical white lines Call the service personnel for help. Vertical black Please clean the EP charger according to lines the procedure described in this manual (p. 102). Dirty Check if toner is not leaked from the background(pa toner cartridge. If so, replace the toner rtial page) cartridge.
  • Page 90 Troubleshooting Defective image Use a clean and soft cloth to wipe of regular the off the dust or particle on the interval drum unit. (See page 98) If the error occurs again, contact the service personnel. If you have observed a rougher texture on one side of your paper, try printing on the Loose toner...

  • Page 91: Technical Support

    No. 20, Creation Road I, Science-Based Industrial Park, Hsinchu 300, Taiwan, ROC TEL: +886 (3) 578-2388 FAX: +886 (3) 577-7017 E-MAIL: service@avision.com.tw Web Site: http://www.avision.com.tw US and Canada Area Avision Labs, Inc. 6815 Mowry Ave., Newark CA 94560, USA TEL: +1 (510) 739-2369 FAX: +1 (510) 739-6060 E-MAIL: support@avision-labs.com...

  • Page 92: Maintaining The Product

    Maintaining the Product 7. Maintaining the Product Cleaning the Paper Path Refer to the preceding section to remove the Toner Cartridge. Check if there is paper dust on the Paper Path. If so, remove the dust. Paper Path...
  • Page 93 User’s Guide Cleaning the IR Sensors If too much paper dust or dust accumulates on the IR sensors, it may cause the misjudgment of paper jam. For example, there is error code of paper jam occurs yet in fact no jammed paper found inside the PRINTER. In this case, please clean the IR sensor according to the following steps.
  • Page 94 Maintaining the Product Cleaning the Paper-In Sensors If too much paper dust or dust accumulates on the Paper-in sensors, it may cause the misjudgment of paper jam. For example, there is error code of paper jam occurs yet in fact no jammed paper found inside the PRINTER. In this case, please clean the Paper-in sensor according to the following steps.

  • Page 95: Cleaning The Pad In The Cassette

    User’s Guide Cleaning the Pad in the Cassette If the Pad in the Cassette is smeared with paper powder or dirt or every 30K copies, paper may not feed smoothly or noise occurs during paper feeding. Follow the procedure below to clean the Pad in the Cassette. You need to prepare: cotton swab Remove all paper in the cassette.

  • Page 96: Cleaning The Drum Unit

    Maintaining the Product Cleaning the Drum Unit If the drum unit is smeared with paper powder or dirt, the print out may appear defective image of regular interval. Follow the procedure below to clean the drum unit. Turn off the power and remove the power cord from the power outlet. Open the front cover by pulling the handles on both sides as shown.
  • Page 97 User’s Guide Remove the toner cartridge from the drum unit as shown. Drum unit Toner Cartridge Clean the drum unit with a clean and soft cloth. Clean this area.

  • Page 98: Replacing The Toner Cartridge

    3,000 pages. When the toner cartridge is running low, you will be prompted with a [Toner Low] message through the PRINTER monitoring program – [Avision Status Monitor]. Buy a new toner cartridge and have it ready before you receive [Replace Toner] message.
  • Page 99 User’s Guide Lift the handle of the drum unit and toner cartridge assembly and gently remove the assembly.   Remove the toner cartridge from the drum unit as shown. Drum Toner Cartridge Protective Cover Important! Do not dispose of the toner cartridge. Put the used toner cartridge into the bundled plastic bag, and then return it to a dealer or service representative.
  • Page 100 Maintaining the Product Installing the Toner Cartridge Unpack the new toner cartridge、and remove the protective cover. Tilt the new toner cartridge up and down and then right and left 10 times to distribute the toner evenly inside the toner cartridge. Pull out the protective seal of the toner cartridge until it is completely removed.
  • Page 101 User’s Guide Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left for several times. (After the toner cartridge has been used for a period of time, some amounts of toner may remain on the corona wire.) Note: Be sure to return the tab to the Home position (▲).
  • Page 102 30,000 pages. When the drum unit is running low, you will be prompted with a [Drum Unit Low] message through the PRINTER monitoring program – [Avision Status Monitor]. Buy a new toner cartridge and have it ready before you receive [Replace Drum Unit] message.
  • Page 103 User’s Guide Remove the toner cartridge from the drum unit as shown. Drum unit Toner Cartridge...
  • Page 104 Maintaining the Product Installing the Drum Unit Remove the protective film and the label in the center of the drum unit. Be sure not to touch the drum during unpacking. Your finger print may affect the print quality. Label Black Film Install the toner cartridge to the new drum unit.
  • Page 105 User’s Guide Note: If toner gets on your clothing or other fabric, wipe off the toner  with a dry cloth. Wash the items in cold water and air dry. Do not dispose of the toner cartridge. Put the used toner cartridge ...

  • Page 106: Specifications

    Specifications 8. Specifications All specifications are subject to change without notice. General Max media size Legal size Resolution 1200 × 1200 dpi First print out time <=5.9 seconds (A4 SEF) From Ready Mode Recommended monthly print 4,500 pages volume Maximum monthly print duty 60,000 pages cycle 10 page（70 g/m²...
  • Page 107 User’s Guide Paper output capacity 150 pages Duplex printing unit Build-in A4, Letter, B5 (JIS) Paper size Duplex print Paper weight 60~105 g/m² (16~28 lbs) Connectivity USB2.0, 10/100/1000 Mbps Ethernet Wi-Fi (For the model includes Wi-Fi module) Printer language Supported operation system Windows 7, Windows 8, Windows 10, Windows 11 Dimemsion (WxDxH)
  • Page 108 Specifications Wi-Fi Specifications: The model (CF-811AC/CF-WU810N) of Wi-Fi module varies according to countries/regions. Model: CF-811AC Main Chipset RTL8811CU Host Interface USB 2.0 Frequency Range 2.4GHz/5.8GHz Dual-Channel IEEE802.11a IEEE802.11b Wi-Fi Standard IEEE802.11g IEEE802.11n IEEE802.11ac 11b：1/2/5.5/11Mbps 11g：6/9/12/18/24/36/48/54Mbps Transmit Speed 11n：200Mbps 11ac：433Mbps Transmit Power Max.
  • Page 109 User’s Guide Model: CF-WU810N Main Chipset RTL8188EUS Host interface USB 2.0 Frequency 2.412~2.484 GHz Range IEEE 802.11b Wi-Fi Standard IEEE 802.11g IEEE 802.11n 11b: 1/2/5.5/11 Mbps Transmit Speed 11g: 6/9/12/24/36/48/54 Mbps 11n: 150 Mbps Transmit Power Max. 18 dBm WPA-PSK/WPA2-PSK Security WPA/WPA2 Windows 7/8/8.1/10 (32/64 bit)/11...

This manual is also suitable for:

Ap4020n plus seriesAp4021n plus seriesAp4022n plusAp4020w plus seriesAp4021w plus seriesAp4022w plus series ... Show all