Avision AP30 Series User Manual
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Avision AP30 Series User Manual

A4 digital printer
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A4 Digital Printer
AP30 Series User's Guide
Avision Inc.

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Summary of Contents for Avision AP30 Series

  • Page 1 A4 Digital Printer AP30 Series User's Guide Avision Inc.

  • Page 2: Safety Information

    User’s Guide Safety Information When using this equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: WARNING: Indicates potentially hazardous situations, which if instructions are not followed, could result in death or serious injury.
  • Page 3 SAFETY INSTRUCTION This printer is a page printer which is operated by means of a LSU (Laser Scanning Unit) printhead. There is no possibility of danger from the LSU printhead, provided the printer is operated according to the instructions in this manual. Since radiation emitted by the LSU printhead is completely confined within protective housings and external covers, the LSU beams cannot escape from the machine during any phase of user operation.

  • Page 4: Copyrights And Trademarks

    User’s Guide Precautions Do not install the equipment near heating or air conditioning units.  Do not install the equipment in a humid or dusty place.  Place the equipment securely on an even, flat surface. Tilted or uneven surfaces may ...

  • Page 5: Federal Communications Commission (Fcc) Compliance Information Statement

    Federal Communications Commission (FCC) compliance information statement Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 6 User’s Guide Product Safety Guide Please clearly read all these instructions, and follow all instructions and warnings before installing and using the device. The following indications are used in this document to obviate any chance of accident or damage to you and/or the device. WARNING Indicates potentially hazardous situations, which if instructions are not followed, could result in death or serious injury.
  • Page 7 CAUTION: Do not locate the device on rackety or aslope tables. Do not locate the device on  unstable surface. The device may fall down and this may result in injury. Do not place heavy objects on the unit. It may cause unbalance and the device may fall ...
  • Page 8 Overview 1. Overview Introduction Thank you for choosing Avision’s state-of-the-art printer which can be used for local and network printing up to A4 size. Features This product provides the following features to make your print out more efficient and effective.
  • Page 9 User’s Guide  Support A4 size: The product allows you to print up to A4 size.  Print Multiple Pages on a Single Sheet: Prints two or four pages of the original on a single sheet of paper. A maximum of 16 pages can be printed on a single sheet of paper.

  • Page 10: External View

    Overview External View The Front View 1. Output Tray 4. Front Cover 2. Handle of the Front Cover 5. Paper Stopper 3. Main Paper Tray 6. Control Panel...

  • Page 11: The Rear View

    User’s Guide The Rear View 1. USB Port (Type A, to USB flash disk) 4. Power Receptacle 2. USB Port (Type B, to PC) 5. Rear cover 3. LAN Port 6. Handle of the Rear Cover...

  • Page 12: Package Contents

    Overview Package Contents Software CD (Printer Driver, Main unit User Manual) Power Cable USB Cable Toner Cartridge...

  • Page 13: The Control Panel

    User’s Guide The Control Panel Cancel Button: Press to cancel a  printing job. Press 3 seconds to  Print the usage Power button: report. Short press to turn on the printer.  Long press to turn off the printer. ...

  • Page 14: Pre-Installation Information

    Overview Preinstallation Information To use the product as a network device, the following network parameters have to be collected from your network administrator. See the next section (using the Menu to set the networking parameters) to set the network parameters. 1.

  • Page 15: Installation

    User’s Guide 2. Installation Operation Space Please reserve the following operation space. Measuring unit: mm Machine dimension: 404 x 380 x 205 mm (WxDxH) Removing the Packing Materials Remove the packing materials, including plastic bags and tapes for product protection.

  • Page 16: Installing The Toner Cartridge

    Installation Removing the Tapes of the Toner Cartridge Important! When you unpack the machine, a toner cartridge has been packed separately besides the machine. Please remove the package cushion and tapes on the toner cartridge before using it. Installing the Toner Cartridge Please follow these steps to install the toner cartridge：...
  • Page 17 User’s Guide WARNING! Be careful not to inhale toner.  To avoid print quality problems, DO NOT touch the toner rollers.  If toner gets on your clothing or other fabric, wipe off the toner with  a dry cloth. Wash the items in cold water and dry them in the shade.
  • Page 18 Installation Drum unit Install the toner cartridge to the drum unit until you hear it lock into place. Toner Cartridge Hold the handle of the drum and toner cartridge assembly and insert the assembly to its original place. Press down the handle of the toner cartridge to fix the toner cartridge. Close the rear cover。...

  • Page 19: Installing The Paper Stopper

    User’s Guide Installing the Paper Stopper Gently lift the paper stopper and its extension to collect the paper. Paper Stopper...
  • Page 20 Installation Loading The Main paper tray To insert paper to the main paper tray, Fan your paper first to ensure that the pages do not stick together. Align the edges of the documents by tapping the bottom of the stack against the table top.
  • Page 21 User’s Guide Lift the handle of the main paper tray and then pull out the main tray.   Push the width guide tab ( ), and move the width guide ( )to the correct position for the paper size being loaded. ...
  • Page 22 Installation   Push the length guide ( ), and slide the guide ( ) to the correct position for the paper size being loaded.   If you want to load a sheet of paper larger than the length of A4, press down ...
  • Page 23 User’s Guide To move the tray back to the original A4 length, press down the second  length adjustment latch , and at the same time slide the manual tray  to the left (   Printing Side Facing Down Load the paper stack with the as illustrated.
  • Page 24 Installation Insert the tray to the printer. Paper sizes and weights used for Main paper tray Paper capacity 250 pages（70 g/m² plain paper） Paper size A4 (210 x 297 mm) A6 (105 x 148 mm) A5 (148 x 210 mm) B6 (125 x 176 mm) B5 (176 x 250 mm) Letter (216 x 279 mm)
  • Page 25 User’s Guide Note: To ensure the best quality printing and copying, please use the paper or  media which we have recommended. Make sure to fan your paper before loading it to the paper tray.  If there are instructions about the printing side on the package of your ...
  • Page 26 Installation Loading the Manual Tray To insert paper to the manual tray, Hold the handle of the manual tray, and pull it down to open the manual tray. Manual Tray Pull out the tray extension to fit your desired paper length.
  • Page 27 User’s Guide Fan your paper first to ensure that the pages do not stick together. Align the edges of the documents by tapping the bottom of the stack against the table top. Rotate the stack 90 degrees and repeat. Load the paper stack with the print side Facing UP as illusrated.
  • Page 28 Installation Paper size and weights used for Manual Tray 10 pages（70 g/m² plain paper） Paper capacity A4 (210 x 297 mm) Paper size A6 (105 x 148 mm) A5 (148 x 210 mm) B6 (125 x 176 mm) B5 (176 x 250 mm) Letter (216 x 279 mm) Legal (216 x 356 mm) Custom Size: 76.2 x 127 mm ~ 216 x 356 mm...

  • Page 29: Connecting To Power

    User’s Guide Connecting to Power Connect the of the power cable to the power jack of your product. Connect the other end to an appropriate power outlet. Turning On The Printer To turn on the printer, press the power button located on the control panel. Ready LED will be lit.

  • Page 30: Connecting To The Network

    Installation Connecting to the Network Connect the printer to the network to use the network printing function. Connect one end of your network cable to an available port of your Ethernet Connect the other end to the LAN port at the back of the product as shown. Note: To obtain the IP address, press and hold the Cancel button for 3 seconds.

  • Page 31: Installing The Printer Driver (Windows)

    User’s Guide Installing the Printer Driver (Windows) System Requirement Windows XP, Windows Server 2003, Windows Vista, Windows 7 ~ 10 For USB Interface Users Please follow these steps to install the printer driver if this machine is connected to your computer via a USB cable. Important! DO NOT connect the USB cable before installing the printer’s driver.
  • Page 32 Installation When the “Found New Hardware” screen appears, click Next and follow the on-screen instruction to complete the installation. When the Finish dialog box appears, click Finish to complete. If you have successfully installed the printer’s driver, you will find a printer “AP30XX”...

  • Page 33: Uninstalling The Printer Driver

    User’s Guide Uninstalling the Printer Driver Make sure your USB cable is connected to your product. From the “Start” menu, select “All Programs”, the product model, and then “uninstall Driver”. For Network Interface Users Please follow these steps to install the scanner, printer, and fax drivers if this machine is connected to your computer via a network.
  • Page 34 USB cable. When the Finish dialog box appears, choose 「Finish」to complete. If you have successfully installed the printer’s driver, you will find a printer, 「AP30 Series NetWork」, has been added in the 「Printers and Faxes」option from the Control Panel.
  • Page 35 Start Network Setup Tool by choosing the Start button and then select All Programs>AP30XX PRINTER>Network Setup Tool in succession. The following Network Setup Tool screen will be prompted. AP30 Series Printer On the [General] page, check [Wired (Ethernet)] Network. Click the [Wired (Ethernet)] tab to prompt the Wired (Ethernet) page.
  • Page 36 Installation Check [Obtain an IP address automatically] to obtain the IP address directly from the DHCP server or you may enter your static IP on the [IP Address], [Subnet Mask], and [Gateway] field respectively. If you have assigned a specific IP, enter your domain name server and WINS server as well and then click [Update Setting] to update the IP information to the product.
  • Page 37 Make sure the product is connected to your computer via a USB cable. Start the Network Setup Tool by choosing the Start button and then select All Programs>AP30XX Printer>Network Setup Tool in succession. The following Network Setup Tool screen will be prompted. AP30 Series Printer...
  • Page 38 Installation On the [General] page, check [Wi-Fi (Station)]. Click the [Wi-Fi (Station)] tab to prompt the [Wi-Fi (Station)] page. Check [Obtain an IP address automatically] to obtain the IP address directly from the DHCP server or you may enter your static IP on the [IP Address], [Subnet Mask], and [Gateway] field respectively.
  • Page 39 User’s Guide Uninstalling the Scanner Driver and Printer Driver From the 「Start」menu, select 「All Programs」, 「the AP30 Series Printer」, and then 「Uninstall Driver」. Or from the 「Start」menu, select 「Control Panel」, 「Add or Remove Programs」, 「the AP30 Series Printer」, and then 「Remove」.

  • Page 40: Installing The Printer Driver (Mac Os)

    The screens in this section are basically from Mac OS 10.11. The screens on your Macintosh will vary depending on your operating system. Follow the procedure to install Avision’s AP30 Series printer driver for Macintosh computer from the CD-ROM supplied with the printer.
  • Page 41 User’s Guide Double-click the [Avision AP30…] icon. Click the [Continue] button on the Welcome window. If you wish to change the default installation disk, click [Change Install Location…] or click the [Install] button to continue installing the program. Log in with a password that has admin rights and click the [Install Software] button.
  • Page 42 Installation When the following screen is prompted, enter the IP address of the printer and click [Add]. *If you wish to connect the printer to your computer with a USB cable, skip the IP address and click [Exit] to continue. When [Add Printer AP30_Net Successful] message is displayed, click [Exit] to continue.
  • Page 43 User’s Guide Or click [System Preferences] icon on your dock, and then [Print & Scan]. You can find an AP30 printer has been added in your printer list.
  • Page 44 Installation Adding a new Printer To add a new printer, follow these steps: Select the Apple icon in the top-left corner, then click [System Preferences] and then [Print & Scan]. Or click [System Preferences] icon on your dock, and then [Print & Scan].
  • Page 45 User’s Guide If your printer still doesn’t appear in the list, try adding the printer by its IP address. While entering the IP address by clicking the IP icon, be sure to include the address with [:9101], for example, 192.168.1.100:9101. Locate the printer driver by clicking the arrow button of the [Print Using] option and then select [Select Printer Software].
  • Page 46 Installation A dialog appears listing current printer drivers installed on your computer. Select your printer and click [OK]. Your [Print Using] option will display the printer you have selected. Click the [Add] button to add the printer. Now your printer will be in the list on the upper-left corner as shown in below.
  • Page 47 User’s Guide Using the Optional Scan Module (CSA6) for ID Cards Simply loading your ID card to the scan module (CSA6), the copy can be started and in a second the front side and rear side of your ID card are printed in one side of a sheet.
  • Page 48 Installation Installing the Scan Module: 1. Note two reserved holes on the side wall beneath the operational panel and fasten the scanning module with two fixing screws as shown. 2. Connect the USB cable to the USB port on rear side. Fixing Screws USB Port...
  • Page 49 User’s Guide Making ID Card Copy： 1. Insert your card FACE OUTWARD to the card feeder and make sure the bottom of card feeding first as illustrated. Card Feeder 2. In a second, the front side and the rear side of your ID card will be copied in one side of a sheet.
  • Page 50 3. Customizing the Product’s Settings This chapter is specifically targeted to the persons who are responsible for the administration of the product. It is recommended that the administrator read this chapter before installing the machine. The product’s settings can be customized via the product’s embedded web page. How to customize the product’s settings via these two methods will be described in the following sections.
  • Page 51 User’s Guide Customize System’s Settings via the Embedded Web Page Note: Any update of the web page requires administrator’s login. You may also define your Wi-Fi connection type via the web page. Refer to the preceding section to setup the product’s network settings. ...
  • Page 52 Customizing the Product’s Settings Setting Items to be Customized Status Displays the status and basic information of the product. Item Description Information Display the following basic information of the product. Displays the machine status. Machine Status Host Name Displays the host name. Displays the machine’s series number.
  • Page 53 User’s Guide Network Wi-Fi/ Wi-Fi WPS Wi-Fi: Choose to turn on or off Wi-Fi connection. Choice: Wi-Fi/Wi-Fi WPS Mode /Direct Link Button/Direct Link Turn on Wi-Fi and enter Wi-Fi Station Mode. Please go to the product’s web page to select a wireless network (SSID).
  • Page 54 Customizing the Product’s Settings Wi-Fi Connection: Wired LAN: If the device is connected to a wired LAN via an ethernet cable,  the Wi-Fi connection will automatically set to to AP mode. A wired LAN and a wireless network can be working at the same time. Wireless Network: If SSID has been connected successfully, the wired LAN ...
  • Page 55 User’s Guide CSA6 Displays the default settings for CSA6 (optional) while printing the ID card or name card. Item Description Display the default mode. Choice: Up/Down, Mode left/Right, Front/Rear Density Display the default density level. Default: 4 (range 1 ~ 7) Position Adjustment Adjust the printing position for your ID card.
  • Page 56 Customizing the Product’s Settings Network Displays the network information of the product. *Factory Default Item Description Option Host Name Host Name Dipslay the host name for the product. TCP/IP Settings Obtain an IP address *Off/On automatically IP Address: Set up an IP Input the IP address of the product.
  • Page 57 User’s Guide Network Security Setup Displays the network information of the product. *Factory Default Item Description Option Host Name Host Name Dipslay the host name for the product. Ethernet Settings Obtain an IP address *Off/On automatically IP Address: Set up an IP Input the IP address of the product.
  • Page 58 Customizing the Product’s Settings Manager Settings Enter the IP address of a specified server to send Manager Settings the system log file to for quick troubleshooting. Note: DHCP server: With DHCP (Dynamic Host Configuration Protocol), a host can automatically be given a unique IP address each time it connects to a network--making IP address management an easier task for network administrators.
  • Page 59 Updating The Product’s Firmware Before updating the product’s firmware, you need to first download the latest firmware from our web site at www.avision.com onto your computer. To update the product’s firmware, follow these steps: Refer to the preceding section, Knowing the Product’s Default IP Address, to get the product’s IP address from the DHCP server.
  • Page 60 4. Configuring Printer Driver Displaying the Printer Driver Properties Dialog Box (Windows) To display the Printer Driver Properties dialog box, Click Start on the system tray and choose Printers and Faxes. Right-click the product’s printer name and choose Printing Preferences. The Printing Preferences dialog box.

  • Page 61: Configuring Printer Driver Settings

    User’s Guide Configuring Printer Driver Settings The Printing Preferences dialog box consists of the Basic tab, the Paper tab, the Layout tab, the Watermark tab, the Duplex tab, and the More tab. The contents of each tab will be explained in the following sections. The Basic Tab The Basic tab contains settings for Orientation, Copies, Effect, Density, Toner Save, and Invert.
  • Page 62 Configuring the Printer’s Driver Copies Choose the number of copies to be printed. You can enter up to 999. Collate: Click to print your document in the page order such as 1/2/3, 1/2/3, 1/2/3. N to 1: Click to reverse the printing order of your document. As a result, the last page of your document will be printed first and vice versa.
  • Page 63 User’s Guide The Paper Tab The Paper tab contains settings for Original Size, Tray, and Media Type. Paper Original Size: Choose the size of paper loaded in the designated tray. Choice: A4, A5, A6, B5, B6, Legal, Letter, User Define Tray: Choose the tray from which your paper should be fed.
  • Page 64 Configuring the Printer’s Driver The Layout Tab The Layout tab contains settings for N-up, and Output Paper Size. N-up N-up: Choose number of pages to be printed on a single sheet of paper. Choice: Off, 2up(2-in-1), 4-up(4-in-1), 9-up(9-in-1), 16-up(16-in-1) Border: Choose if you wish to add border around each page when printing more than one page on a single sheet of paper.

  • Page 65: Output Paper Size

    User’s Guide N-up Choose the style you want when printing multi-page Style: document on a single sheet. Choice: Right, then Down/Down, then Right/Left, then Down/Down, then Left Right, then Down Down, then Left Down, then Right Left, then Down Output Paper Size User Define You can reduce or enlarge your printed image using Scale...
  • Page 66 Configuring the Printer’s Driver The Watermark Tab The Watermark tab allows you to add some text or image (such as CONFIDENTIAL, IMPORTANT, DRAFT, etc) for your document. First Page only Check to print watermark only on the first page. Clear the check box will print watermark on all pages.
  • Page 67 User’s Guide Adding a new waterk text To add a new watermark text, Choose Text and then click the Add/New button. The following Watermark dialog box appears. Name Name your watermark text. This name will be shown in the Watermark text list. String Enter your watermark text, such as confidential, important, and so on.
  • Page 68 Configuring the Printer’s Driver Angle Specify the angle of the watermark text from 0° to 360° Size Specify the size of your watermark text from 1 to 288. Shading Specify a relative density for the watermark text. Choice: Lightest, Light, Medium, Dark, Darkest. Click the OK button to save the settings.
  • Page 69 User’s Guide Adding a new waterk image To add a new watermark image, Choose Image and then click the Add/New button. The following Watermark dialog box appears. Name Name your watermark image. This name will be shown in the Watermark image list. File Click the Browse button to locate your watermark image.
  • Page 70 Configuring the Printer’s Driver Editing a current watermark image To edit a current watermark image, Choose the waternark name that you wish to edit from the Image list. Click the Edit button. The Watermark Edit dialog box appears. Change your settings for the selected watermark image and choose OK to complete.
  • Page 71 User’s Guide The Duplex Tab The Duplex tab allows you to print your document on two sides of the paper. Choice: Flip Horizontal, Flip Vertical. Duplex Flip Horizontal Check to flip the duplex document on the left edge. Flip Vertical Check to flip the duplex document on the bottom edge.
  • Page 72 Configuring the Printer’s Driver The More Tab On the More tab, a Wait Timeout option is provided to set the amount of time the printer waits for data to come from computer during a job. If the data stream pauses for longer than the specified number of seconds, the job is cancelled.
  • Page 73 User’s Guide Accessing the Features of the Printer Driver (Mac OS) The Avision AP30 Series Printer provides the following printer features. You can change the following printer settings when you print from your computer. Choosing Page Setup Options Open your document and then click File, then Page. Make sure Avision XXXX Printer (where XXXX is your model name) is chosen in the Printer pop-up menu.
  • Page 74 Configuring the Printer’s Driver Choosing Printing Options For more page setup options, click the disclosure arrow ( ) on the printer options. AP30 Series Printer Cover Page You can make the following cover page settings: AP30 Series Printer Print Cover page: ...
  • Page 75 User’s Guide Layout AP30 Series Printer Pages per Sheet:  Choose number of pages to be printed on a single sheet of paper. Choice: 1, 2 ,4, 6, 9, 16 Layout  When you specify the pages per sheet, you can also Direction: specify the direction of the layout.
  • Page 76 Configuring the Printer’s Driver Long-Edge binding Long-Edge binding (Portrait) (Landscape) Short-Edge binding (Portrait) Short-Edge binding (Landscape) Note: The duplex feature supports only page sizes of A4, B5, and letter with paper weight between 60g/m and 105g/m Reverse Page  Check Reverse Page Orientation to reverse the data Orientation: from up to down.
  • Page 77 User’s Guide Paper Feed AP30 Series Printer All pages From:  Choose the tray from which your paper should be fed. Choice: Auto, Manual Tray, Main Tray Auto means automatically select the paper tray which matches the paper size of your document.
  • Page 78  Output the full page of the selected original including size: the four margins. Printer Features AP30 Series Printer Media Type:  Choose the type of media to be used for printing. Choice: Plain Paper, Thin Paper, Thick Paper, Laser Paper, *CardStock, *Bond, *Envelope...
  • Page 79 User’s Guide TextEdit AP30 Series Printer Print Header and  If you wish to print header and footer, use this Footer: function. Rewarp contents  Adjust contents to fit your page. to fit page:...
  • Page 80 Configuring the Printer’s Driver Preview AP30 Series Printer Auto Rotate:  Check to automatically rotate your image to fit your paper. Scale:  Enlarge or reduce your image. Choice: Print Entire Image, Fill Entire Paper...

  • Page 81: Cancelling A Print Job

    5. Printing Cancelling a print job You can stop a print request by using the control panel or by using the software program. For instructions about how to stop a print request from a computer on a network, see the online Help for the specific network software. Stopping the current print job from the control panel Press the Cancel button on the control panel.
  • Page 82 Printing Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Choose Start>Settings>Printers in succession. Windows Vista (using the Classic Start menu view): Choose Start>Settings>Printers in succession. Windows Vista (using the default Start menu view): Choose Start>Control Panel>Hardware and Sound>Printers in succession.
  • Page 83 6. Printing Documents from a Mobile Device By connecting an external USB dongle (Wi-Fi module) to the product and installing the Mopria™ app on your Android mobile device, the product can be converted into a wireless device and your mobile device is able to print emails and documents by simply tapping Print from the menu,.
  • Page 84 Printing Documents from a Mobile Device Connecting a USB dongle Insert the supplied USB dongle (Wi-Fi Module) to the USB flash port at the back of the product, and then turn on the product. USB port Connecting to a Wireless Network via the Network Setup Tool Before You Begin! Make sure the computer has been connected to the product via the USB cable.
  • Page 85 User’s Guide Launch the program by clicking the Start>All Programs>Avision AP30 Series Printer>Network Setup Tool. The main window appears. AP30 Series Printer Check [Wi-Fi (station)]. Enter your static IP on the [IP Address], [Subnet Mask], and [Gateway] field respectively or you may check [DHCP] to obtain the IP address directly from the DHCP server.
  • Page 86 Printing Documents from a Mobile Device Printing Your File from a Android Mobile Device Make sure that the Mopria Print Service (Print App) has been installed on your Android mobile device. The Mopria Print App can be purchased for free from an application store such as Google Play.
  • Page 87 User’s Guide Select your printer. Select [AP30 Series at AP30] from the printer list. Open the file which you want to print. Open the file you want to print. Choose [Print] from the menu and select your printer.
  • Page 88 Printing Documents from a Mobile Device Choose print settings and print. If you do not need to change  print options, tap Print to send the print job. If you need to change print  options, continue to the next section.

  • Page 89: Changing The Paper Size

    User’s Guide Change the Print Settings Mopria Print Service allows you to print web pages, documents, emails, photos, and content from apps that support Android printing. Print settings may vary depending on the app and printer selected. The following print options may display: Number of Printed Copies Tap [Copies] to enter your...

  • Page 90: Changing The Orientation

    Printing Documents from a Mobile Device Changing the Orientation In the print settings menu, tap [Orientation], then select the option you prefer. Portrait or landscape may be options offered depending upon the app or printer. Defining the Page Range In the print settings menu, to print multiple pages, tap [Pages], and then select the page range that you want to...
  • Page 91 Open the picture or the document that you want to print. Tape the Share icon ( ) and then the print icon ( )。 4. Tap [Select Printer] and choose your desired printer. AP30 series at xxxx AP30 series at xxxx 5. Tap [Print] to start printing.
  • Page 92 Printing Documents from a Mobile Device AP30 series at xxxx...

  • Page 93: Troubleshooting

    Troubleshooting Monitoring Your Printer Using Printer Status Monitor The Printer Status Monitor allows you to monitor your printer’s status, get information on consumable parts, and alerts you when printer errors occur. Printer Status Monitor is available when the printer is connected directly to a host computer via the USB port or a network port.

  • Page 94: Getting Printer Status Details

    Troubleshooting Getting Printer Status Details You can monitor printer status and get information on consumable products using the Printer Status Monitor dialog box. a Port Name Port name for the specified printer. B Progress Bar The progress bar to access the latest data of the specified printer.
  • Page 95 User’s Guide J Consumables Click to show the information of the paper tray and the consumables parts such as Drum Unit, Toner Cartridge. Drum Usage Remain: The Consumables window k IP for a Click here to enter the IP for a shared printer to Shared Printer get the printer status.

  • Page 96: Setting Monitoring Preferences

    Troubleshooting Setting Monitoring Preferences To make specific monitoring settings, click the Setting tab on the Avision Status Monitor window. Displays the language of the window. Language Status Alert Update Time Define the interval to refresh the printer error status. Choice: 1, 5, 10 (minute), Custom (1 ~...
  • Page 97 User’s Guide Clearing A Warning or An Error If a problem occurs during operation, the Error LED will be flashing to indicate a warning or an error status. To solve the problem, please refer the following table for more detailed information. Warning Message Message Description or Solution...
  • Page 98 Troubleshooting Error Message Possible Causes or Solution Error Message and Codes System error Restart PRINTER. If this error persists, call Service code: 100111 service personnel for help. An unexpected error from scanner parts occurs. Scan module error (000113) Restart PRINTER or call service to replace Restart PRINTER or call service.
  • Page 99 User’s Guide Please load paper in manual tray Paper empty in the manual tray. (200080). Pick up error. Paper empty, paper jam, or Please check tray 1 (200003). pickup failed in tray 1. Tray 1 paper empty. Please load paper to tray1 (200081) IP conflict (500000).
  • Page 100 Troubleshooting The Full page feature does not support N in 1 Full page not support N in 1 (2 in 1 or 4 in 1). The Custom Zoom feature does not support Custom zoom not support N in 1 N in 1 (2 in 1 or 4 in 1). Paper Jam ADF paper jam (002013).
  • Page 101 User’s Guide Locations of the Jammed Paper Front Cover: Open the front cover Rear Cover: Open the rear cover by by pulling the handles of the front pulling the handle of the rear cover as cover on both sides as illustrated. shown.
  • Page 102 Troubleshooting Fuser: The area around the fuser is hot. To avoid a burn injury, be careful not to touch the fuser until it cools down and follow these steps to remove the jammed paper: 1. Open the Front Cover and the 2.
  • Page 103 User’s Guide Possible Causes or Solution Error Message and Codes System error Restart PRINTER. If this error persists, call service personnel Error (Number). for help. 300100 Printer API_NVRAM_RW_TEST_FAIL 300101 Printer API_NVRAM_WRITE_FAIL 300102 Printer API_NVRAM_READ_FAIL 300200 Printer Flash Error 300201 Printer FLASH_BLOCK_ERASE_FAILED 300202 Printer FLASH_CHIP_ERASE_FAILED 300203...
  • Page 104 Troubleshooting Image Problem Troubleshooting Problem Image Example Solution Use paper of standard weight: If you are using thin paper, try to use paper of standard weight (80 Use paper with less moisture: Load Paper curls the paper to the paper tray immediately after removing them from the packaging.
  • Page 105 User’s Guide Vertical black Please clean the EP charger according to lines the procedure described in this manual (p. 102). Dirty Check if toner is not leaked from the background(pa toner cartridge. If so, replace the toner rtial page) cartridge. The paper might not meet the Dirty printer’s specifications (for...
  • Page 106 Troubleshooting Defective image Use a clean and soft cloth to wipe of regular the off the dust or particle on the interval drum unit. (See page 107) If the error occurs again, contact the service personnel. If you have observed a rougher texture on one side of your paper, try printing on the Loose toner...

  • Page 107: Technical Support

    No. 20, Creation Road I, Science-Based Industrial Park, Hsinchu 300, Taiwan, ROC TEL: +886 (3) 578-2388 FAX: +886 (3) 577-7017 E-MAIL: service@avision.com.tw Web Site: http://www.avision.com.tw US and Canada Area Avision Labs, Inc. 6815 Mowry Ave., Newark CA 94560, USA TEL: +1 (510) 739-2369 FAX: +1 (510) 739-6060 E-MAIL: support@avision-labs.com...

  • Page 108: Maintaining The Product

    Maintaining the Product 8 Maintaining the Product Cleaning the Pad in the Cassette If the Pad in the Cassette is smeared with paper powder or dirt or every 30K copies, paper may not feed smoothly or noise occurs during paper feeding. Follow the procedure below to clean the Pad in the Cassette.

  • Page 109: Cleaning The Drum Unit

    User’s Guide Cleaning the Drum Unit If the drum unit is smeared with paper powder or dirt, the print out may appear defective image of regular interval. Follow the procedure below to clean the drum unit. Turn off the power and remove the power cord from the power outlet. Open the front cover by pulling the handles on both sides as shown.
  • Page 110 Maintaining the Product Drum unit Remove the toner cartridge from the drum unit as shown. Drum unit Toner Cartridge Clean the drum unit with a clean and soft cloth. Clean this area.

  • Page 111: Replacing The Toner Cartridge

    3,000 pages. When the toner cartridge is running low, you will be prompted with a [Toner Low] message through the printer monitoring program – [Avision Status Monitor]. Buy a new toner cartridge and have it ready before you receive [Replace Toner] message.
  • Page 112 Maintaining the Product Lift the handle of the drum unit and toner cartridge assembly and gently remove the assembly.   Drum unit Remove the toner cartridge from the drum unit as shown. Drum unit Toner Cartridge...
  • Page 113 User’s Guide Installing the Toner Cartridge Unpack the new toner cartridge. Remove the protective cover. Tilt the new toner cartridge up and down and then right and left 10 times to distribute the toner evenly inside the toner cartridge. Install the new toner cartridge to the drum unit. Drum unit Toner Cartridge...
  • Page 114 Maintaining the Product Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left for several times. (After the toner cartridge has been used for a period of time, some amounts of toner may remain on the corona wire.) Note: Be sure to return the tab to the Home position (▲).

  • Page 115: Replacing The Drum Unit

    12,000 pages. When the drum unit is running low, you will be prompted with a [Drum Unit Low] message through the printer monitoring program – [Avision Status Monitor]. Buy a new toner cartridge and have it ready before you receive [Replace Drum Unit] message.
  • Page 116 Maintaining the Product Remove the toner cartridge from the drum unit as shown. Drum unit Toner Cartridge...
  • Page 117 User’s Guide Installing the Drum Unit Install the toner cartridge to the new drum unit. Hold the handle of the toner cartridge and insert the toner cartridge to its original place. Press the handle to fix it firmly in place. Note: If toner gets on your clothing or other fabric, wipe off the toner ...

  • Page 118: Specifications

    Specifications 9 Specifications All specifications are subject to change without notice. General Regulatory model number AP30xyzzz(x=0~9,A~Z; y=1/2; zzz=A/D/blank, P/blank, F/blank) Processor 300MHz ARM9MP (build in SOC) Memory 128M DDR2 SDRAM Max media size Legal size Resolution 600 × 600 dpi Printing speed 30 ppm First print out time...
  • Page 119 User’s Guide Paper output capacity 150 pages Duplex printing unit Build-in A4, Letter, B5 Paper size Duplex print Paper weight 60~105 g/m² (16~28 lbs) USB2.0，10/100Mbps Ethernet Connectivity Printer language Supported operation system Windows XP, Windows 7, Windows 8, Windows 10 Dimemsion (WxDxH) 404 x 380 x 205 mm (15.9 x 14.9 x 8 in.) Weight...
  • Page 120 Specifications Wi-Fi Spec. Model: GWF-7A05 Standard IEEE 802.11 b/g/n standards compliant Wireless LAN 1T1R Mode 2.412 2.483GHz subject local Frequency Range regulations) 802.11n: 20MHz/40MHz Number of Selectable Channels 802.11b/g: 13 channels 802.11n: up to 150Mbps Data Rate 802.11b: DSSS 11Mbps 802.11g: OFDM 54Mbps 802.11b: 18dBm +/-1dB Transmit Power(EIRP)

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