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Summary of Contents for Sonova Phonak Virto 1
- Page 1 Phonak Virto ™ User Guide Phonak Virto I-R Phonak Charger Virto I...
- Page 2 Your hearing aid and charger details The hearing aids described in this user guide contain This user guide is valid for: a built-in and non-removable rechargeable lithium- ion battery. Wireless hearing aids Please also read safety information regarding handling rechargeable hearing aids (chapter 24). Phonak Virto I90-R Your hearing aids operate between 2.4 GHz–2.48 Phonak Virto I70-R...
- Page 3 Your hearing aids and charger have been developed by For more information regarding features, benefits, set up, Phonak – a world leader in hearing solutions based in use, maintenance or repairs of your hearing aid and Zurich, Switzerland. accessories, please contact your hearing care professional or the manufacturer representative.
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Page 4: Table Of Contents
Contents Your hearing aid and charger Further information 1. Quick guide 18. Environmental conditions 2. Parts of the hearing aid and charger 19. Care and maintenance 20. Service and warranty Using the charger 21. Compliance information 3. Preparing the charger 22. -
Page 5: Quick Guide
1. Quick guide Push button with indicator light Charging your hearing aids The push button has several functions, Before using your hearing aid for the first time, it is the primary function is as an on/off recommended to charge it for 3 hours. switch. -
Page 6: Parts Of The Hearing Aid And Charger
2. Parts of the hearing aid and charger The following pictures show the hearing aid model and Tap Control (only available for models I90 and I70): charger described in this user guide. If paired with a Bluetooth® enabled device, multiple functions can be accessed using Tap Control, please Phonak Virto I-R refer to chapter 10. - Page 7 Phonak Charger Virto I External power supply Charger case lid USB cable Power adapter Charging ports Charging indicator lights Power specification Power supply input voltage 100-240 VAC, 50/60 Hz, current 0.25 A Power supply output voltage 5 VDC +/-5%, current 1 A Charger input voltage 5 VDC +/-10%, current 750 mA USB cable specifications...
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Page 8: Preparing The Charger
3. Preparing the charger 4. Charging the hearing aids Connecting to the power supply a) Plug the larger end of Low power: You will hear two beeps when the the charging cable hearing aid battery is low. You will have into the power approximately 60 minutes before you have to adapter. - Page 9 Please refer to chapter 3 for how to set up the charger. Place the charging contacts of the hearing aids onto the The indicator light on the charging port will show the charging ports of the charger. charging status. When fully charged the indicator light For easier identification and usage after charging, we turns solid green.
- Page 10 Charging status Remove the hearing aids from the charging ports by Charger Charging status Comments indicator light lifting them out of the charger. The charger is connected to the power outlet and The hearing aid can be set to switch on automatically Charging hearing aids are being when removed from the charger.
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Page 11: Left And Right Hearing Aid Markings
5. Left and right hearing aid 6. Putting on the hearing aid markings There is a left (L) and right (R) marking on the hearing Take your hearing aid up aids. The mark is located on the shell: to your ear and place the •... -
Page 12: Removing The Hearing Aid
7. Removing the hearing aid 7.1 Removing the hearing aid without a 7.2 Removing the hearing aid with a removal handle removal handle Hold the removal handle and carefully pull the Put your thumb behind your hearing aid up and out lobe and gently press your ear of the ear. -
Page 13: Push Button
8. Push button 9. On/Off Switch on hearing aid The push button has several The hearing aid can be configured to switch on functions, the primary automatically when removed from the charger. If this function is as an on/off function is not configured, press and hold the push button switch. -
Page 14: Tap Control
11. Connectivity overview 10. Tap Control Tap Control is only available for models I90 and I70. If paired with a Bluetooth® enabled device, multiple The illustration below shows the connectivity options functions can be accessed using Tap Control e.g. available for your hearing aid. accept/end phone call, pause/resume streaming, start/stop voice assistant. -
Page 15: Myphonak App Overview
12. myPhonak app overview ™ 13. Roger overview Experience the hearing performance of Roger To learn more about the myPhonak app, Roger is an intelligent wireless technology that transmits please visit the webpage speech directly to hearing aids, helping to overcome www.phonak.com/myphonakapp distance and noise. -
Page 16: Initial Pairing
14. Initial pairing 14.1 Initial pairing to Bluetooth® enabled device It is only necessary to perform the pairing procedure Your device shows a list of Bluetooth® enabled devices. once with each device featuring Bluetooth® wireless Select the hearing aid from the list to simultaneously pair technology. -
Page 17: Phone Calls
15. Phone calls 14.2 Connecting to the device After your hearing aids have been paired to your device, Your hearing aids connect directly with Bluetooth® they will automatically connect again when switched on. enabled phones. When paired and connected to your phone, you will hear notifications and the caller’s voice The connection will be maintained as long as the directly in your hearing aids. - Page 18 15.1 Making a call 15.3 Ending a call Enter the phone number and press the dial button. A call can be ended by tapping the top of your ear twice You will hear the dialing tone through your hearing aids. (only available for models with Tap Control), a long press Your voice is picked up by the hearing aid microphones on the push button on the hearing aid (more than 2...
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Page 19: Flight Mode
16. Flight mode Your hearing aids operate between 2.4 GHz–2.48 GHz Press and hold the push button for frequency range. When flying, some operators require all approximately 10 seconds until the devices to be switched into flight mode. Entering flight indicator light is solid orange. -
Page 20: Rebooting Your Hearing Aid
17. Rebooting your hearing aid 18. Environmental conditions Use this technique if your hearing aid is in an error state. The product is designed so that it functions without This will not remove or delete any program or settings. problems or restrictions if used as intended, unless otherwise noted in this user guide. -
Page 21: Care And Maintenance
This charger is classified as IP21. This means that the Sonova AG will provide a minimum of a five year repair charger is protected from vertically falling drops of water service period after the respective hearing aid and e.g. - Page 22 General information Daily Hearing aid: Daily cleaning and the use of a drying Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these system is recommended. Never use cleaning agents such products may damage it. as household detergents, soap, etc.
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Page 23: Service And Warranty
International warranty Charger: Remove dust or dirt from the charger ports with Sonova AG offers a one year limited international a soft brush. warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aids and charger only. -
Page 24: Compliance Information
21. Compliance information Declaration of Conformity for the Hearing Aid Warranty limitation Hereby Sonova AG declares that this product meets the This warranty does not cover damage from improper requirements of the Medical Devices Regulation (EU) handling or care, exposure to chemicals or undue stress. - Page 25 Changes or modifications made to this device not • Connect the device into an outlet on a circuit expressly approved by Sonova AG may void the FCC different from that to which the receiver is connected. authorization to operate this device.
- Page 26 Radio information table of your wireless hearing aid Electromagnetic immunity Immunity IEC60601-1-2 Compliance Level Antenna type Modified dipole antenna Test Test Level Operation frequency 2.4 GHz – 2.48 GHz Electrostatic +/- 8 kV contact +/- 8 kV contact Modulation GFSK, Pi/4 DPSK, GMSK Discharge +/- 2 kV , +/- 4 kV, +/- 2 kV , +/- 4 kV,...
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Page 27: Information And Description Of Symbols
22. Information and description of symbols Immunity IEC60601-1-2 Compliance Level Test Test Level With the CE symbol, Sonova AG confirms Rated power frequency that this product – including accessories – 30 A/m 30 A/m magnetic 50 Hz or 60 Hz... - Page 28 Important information for handling and was manufactured. product safety. With the UK Conformity Assessed mark, Indicates the manufacturer’s serial number Sonova AG confirms that the product is so that a specific medical device can be conform to applicable Great Britain identified. legislations.
- Page 29 Bluetooth SIG, solid foreign objects of 12,5 mm diameter Inc. and any use of such marks by Sonova is and is additionally protected against under license. Other trademarks and trade vertically falling water drops.
- Page 30 Symbols applicable to the European power supply Indicates the range of atmospheric pressure only to which the medical device can be safely exposed. Power supply with double isolation. During transportation keep dry. This symbol indicates a device that is not Device designed for indoor use only.
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Page 31: Troubleshooting
23. Troubleshooting Cause What to do Cause What to do Problem: Problem: Hearing aid not functioning. Hearing aid not loud enough or distorted. Blocked sound outlet. Clean sound outlet, e.g. replace Volume too low. Increase volume if volume control wax guard system. available (chapter 8). - Page 32 Cause What to do Cause What to do Problem: Problem: Indicator light on the charging port does not light up Indicator light on hearing aid does not switch on when when hearing aid placed on the charging port. hearing aid is removed from charger. Hearing aid not inserted Insert hearing aid correctly into “Auto On”...
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Page 33: Important Safety Information
24. Important safety information Cause What to do Please read the relevant safety information and limitations- Problem: Charging does not start (but indicator light around the of-use information on the following pages before using charger USB port lights up green when the charger is connected to your hearing aid. - Page 34 Intended patient population Intended Medical Contraindications Hearing aids: The device is intended for patients from 18 Hearing aid: Contraindications for the use of hearing aids years of age which fulfill the clinical indication for this and Tinnitus feature are: product. •...
- Page 35 Side effects: • Audiometric air-bone gap equal to or greater than 15 dB Hearing aid: Physiological side-effects of hearing aids like at 500 Hz, 1000 Hz and 2000 Hz; tinnitus, dizziness, wax build up, too much pressure, • Visible evidence of significant cerumen accumulation or sweating or moisture, blisters, itching and/or rashes, plugged a foreign body in the ear canal;...
- Page 36 If the patient has given their informed and competent that they are used in professional healthcare facility decision not to accept advice to seek a medical opinion, it is environments like physician offices, dental offices etc. permissible to proceed to recommend appropriate hearing Feedback, poor sound quality, too loud or too soft sounds, aid systems subject to the following considerations: inadequate fitting or problems when chewing or...
- Page 37 Changes or modifications to the hearing aid and charging accessory that were not explicitly approved by Sonova AG are Hearing programs in the directional microphone mode not permitted. Such changes may damage your ear or the reduce background noises.
- Page 38 Use of accessories, transducers and cables other than those Use of this equipment adjacent to or stacked with other specified or provided by the manufacturer of this equipment equipment should be avoided because it could result in could result in increased electromagnetic emissions or improper operation.
- Page 39 The majority of hearing aid users have a hearing loss for which Always make sure that the hearing aids and charger are a deterioration in hearing is not to be expected with regular dry and clean. If the charger or power supply is damaged, use of a hearing aid in everyday situations.
- Page 40 24.2 Information on product safety The device and its components contain acrylates or methacrylates. People who are sensitive to such Never immerse your hearing aid in water! Protect it from substances may potentially experience an allergic skin excessive moisture. Always remove your hearing aid before reaction.
- Page 41 Do not kink or buckle the removal handle. Repeated stress to Ship the rechargeable devices according to local regulations as the removal handle may cause it to break. In case of a broken the devices contain lithium-ion batteries. For shipping, they removal handle, the battery door (if available) may are classified as dangerous goods.
- Page 42 Notes The usage of this device by children and individuals with cognitive impairment should be supervised at all times to ensure their safety. Always keep the USB socket of the device and the USB plug of the cable clean and dry. Foreign particles or moisture in the USB connection can lead to an electrical fault, which can heat up the USB connection and, in the worst case, cause it to melt.
- Page 43 Your hearing care professional: Australian Sponsor: Sonova Deutschland GmbH Sonova Australia Pty Ltd Max-Eyth-Strasse 20 12 Inglewood Place, 70736 Fellbach-Oeffingen Norwest NSW 2153 Germany Australia UK Responsible person and UK importer: Manufacturer: Sonova AG Sonova UK Limited Laubisrütistrasse 28 Sonova House CH-8712 Stäfa...
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