Polycom VVX501 Quick Reference Manual

Polycom VVX501 Quick Reference Guide
Place a Call
Enter a number
•
Dial
• Press the soft key
Answer a Call
Press the Answer soft key
•
or
Lift the handset
•
End a Call
Press the End soft key, or
•
• Hang up the handset
Hold a Call
• Press the Hold soft key
• Press the Resume soft key to
take the call off Hold
Transfer a Call (Consult Transfer)
Consult Transfer enables you to transfer a call to another party with
consultation
Transfer
• While on a call press the soft key
• Enter the transfer destination number
green call button #
• Press the or to dial the transfer destination
When the party answers, announce the call
Press the Transfer soft key again to complete the transfer
•
If the party refuses the call (prior to pressing Transfer a second time)
• Press the Cancel soft key to be returned to the original caller
Voicemail
indicator
Lines or Speed
Dials
Soft keys
Volume Control
Press +/- to adjust
volume
Conference Call
While on a call
More
• Press the soft key
Conference
• Press the soft key
• Enter the required number or extension of the second party
• Press the green call button or # to dial the second party
Conference
• When the call connects, press
connect all parties
End Call
Press soft key to exit the conference. This does not
•
end the call for the other parties.
Messages
• Press
• Follow the prompts to access the Voice Portal
to retrieve Voice Mail messages and record
greetings
Home
Forwarding a Call
To enable Forwarding
• Press the
• Press the required option:
Headset
Busy
• Enter the number to forward your calls to
Speaker
• Press the
To disable Forwarding
• Press the
Mute
• Press the required option:
Busy
• Press the
Setting a Speed Dial
• Press the
• Press the
Contact Directory...
• Press
• Add a new contact by pressing
• Enter the required fields and press
soft key to
• The contact will default as a Favorite
To manage your Favourites
• Press the
icon > press
Favorites soft key
button on the Home screen
Forward softkey on the home screen
Always , No Answer or
Enable soft key to enable
Forward
softkey on the home screen
Always , No Answer or
Disable
soft key to disable
Home
button
Directories
icon
+
Save
Home Directories
button > press the
Contact Directory
... > press the