Download Print this page
Polycom VVX501 Quick Reference Manual
Polycom VVX501 Quick Reference Manual

Polycom VVX501 Quick Reference Manual

By commschoice
Hide thumbs Also See for VVX501:

Advertisement

Quick Links

Polycom VVX501 Quick Reference Guide
Place a Call
Enter a number
Dial
Press the
soft key
Answer a Call
Press the
Answer
soft key
or
Lift the handset
End a Call
Press the
End
soft key, or
Hang up the handset
Hold a Call
• Press the
Hold
soft key
• Press the
Resume
soft key to
take the call off Hold
Transfer a Call (Consult Transfer)
Consult Transfer enables you to transfer a call to another party with
consultation
Transfer
• While on a call press the
soft key
• Enter the transfer destination number
green call button
#
• Press the
or
to dial the transfer destination
When the party answers, announce the call
Press the
Transfer
soft key again to complete the transfer
If the party refuses the call (prior to pressing Transfer a second time)
• Press the
Cancel
soft key to be returned to the original caller
Voicemail
indicator
Lines or Speed
Dials
Soft keys
Volume Control
Press +/- to adjust
volume
Conference Call
While on a call
More
• Press the
soft key
Conference
• Press the
soft key
• Enter the required number or extension of the second party
• Press the green call button or # to dial the second party
Conference
• When the call connects, press
connect all parties
End Call
Press
soft key to exit the conference. This does not
end the call for the other
parties.
Messages
• Press
Follow the prompts to access the Voice Portal
to retrieve Voice Mail messages and record
greetings
Home
Forwarding a Call
To enable Forwarding
• Press the
• Press the required option:
Headset
Busy
• Enter the number to forward your calls to
Speaker
• Press the
To disable Forwarding
• Press the
Mute
• Press the required option:
Busy
• Press the
Setting a Speed Dial
• Press the
• Press the
Contact Directory...
• Press
• Add a new contact by pressing
• Enter the required fields and press
soft key to
• The contact will default as a Favorite
To manage your Favourites
• Press the
icon > press
Favorites
soft key
button on the Home screen
Forward
softkey on the home screen
Always
,
No Answer
or
Enable
soft key to enable
Forward
softkey on the home screen
Always
,
No Answer
or
Disable
soft key to disable
Home
button
Directories
icon
+
Save
Home
Directories
button > press the
Contact Directory
... > press the

Advertisement

loading
Need help?

Need help?

Do you have a question about the VVX501 and is the answer not in the manual?

Questions and answers

Summary of Contents for Polycom VVX501

  • Page 1 Polycom VVX501 Quick Reference Guide Messages Voicemail Place a Call indicator • Press button on the Home screen Enter a number • Lines or Speed • Follow the prompts to access the Voice Portal Dial • Press the soft key...
  • Page 2 Polycom VVX501 Quick Reference Guide Star Codes are predefined 2 digit numbers prefixed with a star * and are an alternate method of performing commonly used features in Global PBX instead of using soft keys on the phone. If you have available line positions on your phone, Star codes can also be configured as speed dials. Some commonly user Star Codes are listed below.