1. Manuals
  2. Brands
  3. Elo TouchSystems Manuals
  4. Touchscreen
  5. I-Series
  6. User manual

Elo TouchSystems I Series User Manual

15.6" & 21.5" 2.0 for windows all-in-one
Hide thumbs Also See for I Series:
Table of Contents

Advertisement

Quick Links

Download this manual
USER MANUAL
Elo Touch Solutions
15.6" & 21.5" I-Series 2.0 for Windows All-in-one

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the I Series and is the answer not in the manual?

Questions and answers

Related Manuals for Elo TouchSystems I Series

Summary of Contents for Elo TouchSystems I Series

  • Page 1 USER MANUAL Elo Touch Solutions 15.6" & 21.5" I-Series 2.0 for Windows All-in-one...
  • Page 2 Copyright © 2024 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

  • Page 3: Table Of Contents

    Table of Contents Section 1: Introduction ........................................... 4 Section 2: Installation ............................................. 9 Section 3: Operation ............................................ 11 Section 4: Options and Upgrades ......................................20 Section 5: Technical Support ........................................22 Section 6: Safety & Maintenance ......................................23 Section 7: Regulatory Information ......................................26 Section 8: Warranty Information .........................................

  • Page 4: Section 1: Introduction

    Section 1: Introduction Product Description The versatile I-Series 2.0 for Windows System combines modern aesthetics and commercial-grade reliability. Purpose-built for point of information, I-Series 2.0 for Windows offers a 15.6-inch and a 21.5-inch touchscreen display with 1920 x 1080 resolution, a choice of Intel’s 8th generation Gemini Lake Celeron processors or the i3 and i5 Core Coffee Lake processors.
  • Page 5 I-Series 2.0 for Windows Layout I-Series 2.0 for Windows 15.6” Model User Manual: I-Series 2.0 for Windows UM600348 Rev C, page 5 of 37...
  • Page 6 I-Series 2.0 for Windows 21.5” Model 1 Display with Touch 7 Headset 2 Power Indicator LED 8 USB 3.0 Port 9 Ethernet LAN Port 3 Edge Micro USB Port for Elo Peripherals 4 Wall Mount/Arm Screw Hole 10 Type-C Power Input 5 Speaker 11 Kensington Lock 6 Power Button...
  • Page 7 1. Display with Touch The model is available with the following touch technologies. TouchPro, zero-bezel projective capacitive (PCAP) 2. Power Indicator LED The power indicator LED shows the state of the touch computer. See Section 3 for more details. 3. Edge Micro USB Port (Accessory kit - connections) The I-Series 2.0 for Windows includes four edge USB ports on the display for mounting optional peripherals.
  • Page 8 10. Type-C Power Input To power up the system, plug the USB-C connector of the Type-C power adaptor into the power connection on the device. 11. Kensington Lock Kensington Lock is a standard anti-theft mechanism to secure the desktop to the desired mounting location. The Kensington cable lock is not included.

  • Page 9: Section 2: Installation

    Section 2: Installation Unpacking the Touch Computer Open the carton and verify that the following items are present: I-Series 2.0 for Windows Touchcomputer ⚫ Power Cable US/Canada ⚫ Power Cable Europe ⚫ Type-C Power Adaptor ⚫ Quick Install Guide ⚫ I-Series 2.0 for Windows Power Cable Power Cable Europe...
  • Page 10 Adjusting the Display to a Suitable Position When the display is set to portrait mode, ensure you install your display head in the drawing shown below (Power key is in the bottom side). Unit: mm User Manual: I-Series 2.0 for Windows UM600348 Rev C, page 10 of 37...

  • Page 11: Section 3: Operation

    Section 3: Operation General Information This section describes unique features of the Elo all-in-one. Power LED The I-Series 2.0 for Windows has a Power LED indicating the state of the system. The table below shows LED state and corresponding color. Touch Computer Status LED Status AC off...
  • Page 12 LAN Speed Status LAN LED Status 10 Mbps No Color 100 Mbps Orange Color 1 Gbps Green Color Activity Status ACT LED Status No Link No Color Linked Solid (Green Color) Data Activity Blinking (Green Color) Touch Your touchscreen display is factory-calibrated and does not need any additional manual calibration. Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes.
  • Page 13 Creating the Recovery Flash Drive All Windows 10 touch computers come with the built-in Elo Restore Utility on the Windows Desktop. The utility is able to create a recovery flash drive based on the operating system you purchased. Please create your recovery flash drive immediately. In the event the HDD/SSD recovery partition is accidentally deleted or becomes inaccessible, you will need to use the recovery flash drive to recover your system.
  • Page 14 After the flash drive is inserted, you shall see a window as shown below. Click “Format Drive” to continue the process. PLEASE NOTE THAT ALL DATA WILL BE LOST DURING THIS PROCESS. Click “Create Restore Media” to proceed. This step will take 10-20 minutes depending on your system configurations and flash drive performance.
  • Page 15 Once the message shows "Creation Restore Media success...", please remove the flash drive and click "Exit" to exit the program. In case the system is crashed and you have to use the recovery flash drive, reboot the system and press F11 several times to enter DeviceBoot Menu.
  • Page 16 Note: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software. Note: The end user must adhere to Microsoft's Licensing Agreement. User Manual: I-Series 2.0 for Windows UM600348 Rev C, page 16 of 37...
  • Page 17 Recovering the Operating System If for any reason the touch computer's operating system needs to be recovered to FACTORY SETTINGS, you can recover your system by following the procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to completely backup all of your data, settings, and customer-installed software before proceeding.
  • Page 18 The following User Interface (UI) will be presented. Select Restore OS. The system will test your hardware automatically. Once the process completes, click Start button to perform the system recovery function. User Manual: I-Series 2.0 for Windows UM600348 Rev C, page 18 of 37...
  • Page 19 The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. Once completed, click the Close button. The system will return to the main menu of the Elo Recovery Solution. Then click the Exit button to restart your system.

  • Page 20: Section 4: Options And Upgrades

    Section 4: Options and Upgrades Adding Optional Upgrades Elo has qualified the following to work seamlessly with your unit. The complete installation and setup instructions are provided with the field- installable kits. Please see your Elo authorized distributor or value-added partner for pricing. 128GB M.2 SATA SSD (E206352) ⚫...
  • Page 21 EMV Cradle for Ingenico RP457c with Audio Jack, BT and USB (E586981) ⚫ The EMV Cradle Kit is designed for an Ingenico RP457c device for all I-Series 2.0 for Windows configurations. User Manual: I-Series 2.0 for Windows UM600348 Rev C, page 21 of 37...

  • Page 22: Section 5: Technical Support

    Section 5: Technical Support If you are experiencing trouble with your touchscreen computer, refer to the following suggestions. If the problem persists, please contact your local dealer or Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this user manual. Solutions to Common Problems Problem Suggested Troubleshooting...

  • Page 23: Section 6: Safety & Maintenance

    Section 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touch computer. They are not user-serviceable. ⚫ Do not block or insert anything inside the ventilation slots. ⚫ The Elo I-Series 2.0 for Windows is equipped with an AC/DC power adaptor. Do not use a damaged AC/DC power adaptor. Use only the AC/DC ⚫...
  • Page 24 I-Series 2.0 for Windows Power Adaptor Support Notice The following notice will help on the application when you use the Power USB function of your Elo I-Series 2.0 for Windows. Do not exceed a total of 100 watts. Take the wattage below and add the Elo Peripherals or your other devices and check that you are under 100 ⚫...
  • Page 25 Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Ensure that product is disposed at the end of its useful life according to local laws and regulations. Elo has put in place recycling arrangements in certain parts of the world.

  • Page 26: Section 7: Regulatory Information

    Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 27 —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. This equipment should be installed and operated to ensure a minimum of 20 cm spacing to any person.
  • Page 28 indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
  • Page 29 Radio Equipment Directive Elo hereby declares that the radio equipment type, Elo POS, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only when operating in the 5150 to 5350 MHz frequency range.
  • Page 30 EC R&TTE Directive EU Directive 2014/53/EU of the European Parliament and of the Council of 16 April 2014 on the harmonization of the laws of the Member States relating to the making available on the market of radio equipment and repealing Directive 1999/5/EC Text with EEA relevance. Identification mark The relevant technical documentation is held at: Elo Touch Solutions, Inc.
  • Page 31 Mexico WLAN Module installed inside this computer IFETEL Certification number: RCPIN9517-1585 Brand name of the approved module: Intel Model name of the approved module: 9260NGW Información México La operación de este equipo está sujeta a las siguientes dos condiciones: 1) es posible que este equipo o dispositivo no cause interferencia perjudicial y 2) este equipo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
  • Page 32 Explanation of Markings 1. In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
  • Page 33 中国 RoHS (China RoHS) 根据中国法律《电器电子产品有害物质限制使用管理办法》 以下部分列出了产品中可能包含的有害物质的名称和含量。 ， 中国电子电气产品环境信息 有害物质 触控体机 铅 水 镉 六价锫 多溴联苯 多溴二苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE) 电缆组件 〇 〇 〇 〇 〇 玻璃外罩 〇 〇 〇 〇 〇 液晶面板 〇 〇 〇 〇 〇 金属框架...
  • Page 34 台灣 RoHS 以下部分列出限用物質含有情況標示 設備名稱 Equipment name：觸控一體機， 型號（型式）Type designation (Type)： Windows用15.6吋與21.5吋 I-Series 2.0 ESY15i5 限用物質及其化學符號 Restricted substances and its chemical symbols 單元Ｕnit 六價鉻 多溴聯苯 多溴二苯醚 汞 Mercury 鎘 Cadmium 鉛Lead Hexavalent Polybrominate Polybrominated (Hg) (Cd) chromium d biphenyls diphenyl ethers (Pb) (Cr+6) (PBB) (PBDE)

  • Page 35: Section 8: Warranty Information

    Section 8: Warranty Information For warranty information, go to https://www.elotouch.com/support/warranty User Manual: I-Series 2.0 for Windows UM600348 Rev C, page 35 of 37...
  • Page 36 Notes...
  • Page 37 www.elotouch.com Visit our website for the latest Product Information Specifications Upcoming Events Press Releases Software Drivers Touch Monitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Americas Europe (EMEA) Asia Pacific...

Table of Contents