Alcatel-Lucent Enterprise OpenTouch 8068 User Manual

Alcatel-Lucent Enterprise OpenTouch 8068 User Manual

Premium deskphone
Table of Contents

Advertisement

Quick Links

OpenTouch™ Business Edition
OpenTouch™ Multimedia Services
8068 Premium DeskPhone
8038 Premium DeskPhone
User Manual
R220
8AL90317ENACed01-1620

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the OpenTouch 8068 and is the answer not in the manual?

Questions and answers

Summary of Contents for Alcatel-Lucent Enterprise OpenTouch 8068

  • Page 1 OpenTouch™ Business Edition OpenTouch™ Multimedia Services 8068 Premium DeskPhone 8038 Premium DeskPhone User Manual R220 8AL90317ENACed01-1620...
  • Page 2 Introduction This document describes the services offered by Premium DeskPhone connected to an OpenTouch™ Business Edition or OpenTouch™ Multimedia Services system. This model offers enhanced ergonomical features for more effective communication.  Alcatel-Lucent 8068 Bluetooth® Premium Deskphone (8068 BT).  Alcatel-Lucent 8068 Premium Deskphone.
  • Page 3: Table Of Contents

    1 GETTING TO KNOW YOUR TELEPHONE.................... 5 1.1 8068 B ® / 8068 P ..................... 5 LUETOOTH REMIUM ESKPHONE 1.2 8038 P ......................... 5 REMIUM ESKPHONE 1.3 C ............................6 ONNECTIVITIES 1.4 H ............................. 6 OMEPAGE SCREEN 1.5 C ............................7 ONTACT CARD 1.6 M ............................
  • Page 4 5 KEEP IN TOUCH ........................... 26 5.1 R ..........................26 OUTING YOUR CALLS 5.2 O ......................27 VERFLOW TO A NUMBER OR VOICEMAIL 5.3 L ......................... 27 ISTEN TO YOUR VOICEMAIL 6 PROGRAMMING YOUR TELEPHONE ....................28 6.1 A ........................
  • Page 5: Getting To Know Your Telephone

    1 Getting to know your telephone 1.1 8068 Bluetooth® / 8068 Premium Deskphone  Flashing blue: incoming call / Arrival of a new call.  Flashing orange: alarm.  Bluetooth® wireless handset (8068BT).  Wired handset  Color screen.  10 dedicated functions keys.
  • Page 6: Connectivities

    1.3 Connectivities Description of the connectors: RJ 11 connector for external ringer and 10/100/1000 Gigabit Ethernet connector audio active envelop indicator. (LAN). Add-on module connector (SATA type). DC power jack for an external power adaptor. RJ 9 connector for alphanumerical RJ9 connector for a corded handset.
  • Page 7: Contact Card

    In idle state, the call log icon is displayed on the title bar and can be in different states. There are no unacknowledged missed calls or unheard voice messages. There is at least one unacknowledged missed call or unheard voice message (8068). Use the right navigation key to navigate in the title bar.
  • Page 8: Meeting Card

    A card contains 3 pages.  Your conversation history with this contact.  Main information about your contact (photo, phone number, email).  Action proposed with this contact (call, add to local directory). Navigate between different pages. Call your contact. Go back to the Homepage.
  • Page 9: Navigation

    1.7 Navigation OK key:  Short press Use to validate your choices and options while programming or configuring.  In idle state Used to access features for managing the call log such as delete a log, delete all logs, display missed calls only and acknowledge missed calls. Left-right navigator: Use to move from one page to another and display information about current calls (call in progress, calls on hold, incoming call).
  • Page 10: Permanent Features Keys

    1.9 Permanent features keys They are located just above the loudspeaker. Mute key During a call, press this key to stop your contact from hearing you. Turn down the volume of the handset, loudspeaker or ringtone for incoming calls. Turn up the volume of the handset, loudspeaker or ringtone for incoming calls. Pressing this key answers an incoming call in handsfree mode (the key is blue).
  • Page 11: Bluetooth® Wireless Handset

    1.11 Bluetooth® Wireless handset The Bluetooth® Wireless handset is only available with the 8068 Bluetooth® Premium Deskphone. Off-hook/On-hook: press this key to take or terminate a call. Volume/Mute:  Short successive presses to change the handset volume level (3 levels). ...
  • Page 12: Add-On Module

    1.12 Add-on module Phone capabilities can be extended with Add-ons: Premium Smart Add-on Premium Add-on 40 Attach the add-on with the clip You can attach the base (set and add-ons) with the add-on clip, which is available as an option in pack. Premium Smart Add-on Place the clip in the correct Remove the protection on...
  • Page 13 Connect the add-on A. Plug the cord provided into the dedicated sockets behind your set and the add-on. B. To connect another add-on, plug the new add-on into the one that is already connected using the dedicated sockets behind the add-ons and the cord provided. You can attach one or more add-ons to your phone.
  • Page 14: Contacts Management

    2 Contacts management 2.1 Local directory and favorites Your phone lets you manage contacts in your local directory. Favorites give you faster access to your preferred contacts.  Use the right navigation key to open your local directory.  Press ok key to open menu. Create a new contact.
  • Page 15: Add A New Contact

    2.2 Add a new contact If your local directory is empty, press the ok key to add a new contact.  Use one of the following: o Add a contact from the call log (Contact card). Search for a contact in a corporate directory and add the selected contact in your local directory (Contact card).
  • Page 16: Using Your Telephone

    3 Using your telephone 3.1 Information about the phone  Select this key to display information about the phone such as name, number, active routing profile, number of missed calls and new messages. 3.2 Manage the call log The call log can be consulted and managed when the phone is in the idle state. The main part of the screen is used to display the call log.
  • Page 17: Calling By Number

    OK key – To manage the call log Allows management of the call log by deleting filtering and acknowledging logs.  Press the delete key to delete specific logs.  All call logs are displayed on the screen.  Press the 'delete' key. ...
  • Page 18: Calling By Name

    3.4 Calling by name You can call a contact by their name using the search feature in the company directory.  Enter the first letters of the surname and/or firstname (or full name), or the initials of the surname and/or firstname. ...
  • Page 19: Receiving A Call

    3.7 Receiving a call When receiving a call, you can:  Lift the receiver to take the call.  Press the 'take the call', 'loudspeaker' or 'line key' key to take the call in handsfree mode.  Press the On-Hook/Off-Hook key on the Bluetooth handset to take the call (if handset is not on-hooked) - (Bluetooth®...
  • Page 20: Redialing

    3.9 Redialing Redialing the last number dialed (redial)  Last number redial. 3.10 Sending DTMF signals Sending DTMF is subject to configuration. Contact your administrator to check that the feature is enabled. During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine.
  • Page 21: Use Of The Bluetooth® Handset

    3.12 Use of the Bluetooth® handset The Bluetooth® Wireless handset is only available with the 8068 Bluetooth® Premium Deskphone. The Bluetooth® cordless handset permits the user to answer and converse with complete freedom within a radius of 10 meter from the set. The handset has a LED and two buttons.
  • Page 22: During A Conversation

    4 During a conversation 4.1 Making a second call during a conversation During a conversation.  Press the key associated with the icon: New call.  Use one of the following: Call your contact using the dial by name or the dial a number feature. Press the call icon key.
  • Page 23: Switching Between Calls (Broker Call)

    To cancel your second call and recover the first: You are in conversation with the second caller and the first one is on hold.  You or the second caller hangs up.  Press the key associated with the icon: Retrieve.
  • Page 24: Three-Way Conference With Internal And/Or External Callers (Conference)

    To transfer a call to another device During a conversation.  Press the key associated with the icon: Other Device.  Select the device to which to transfer the call. The call is transferred to the selected device. 4.5 Three-way conference with internal and/or external callers (conference) During a conversation, a second call is on hold.
  • Page 25: Talk Simultaneously To More Than 2 Callers

    4.6 Talk simultaneously to more than 2 callers You are in a conversation with one or more callers. Add another caller to the conversation:  Press the key associated with the icon: Add.  Call your contact using the dial by name or the dial a number feature. The new participant is automatically added to the conference as soon as the contact answers.
  • Page 26: Keep In Touch

    5 Keep in touch 5.1 Routing your calls You can choose to route your calls to different destinations such as your voicemail, another user, or your office devices. Route your calls to your voicemail  Using the left-right navigator, select the routing and overflow profile configuration menu. ...
  • Page 27: Overflow To A Number Or Voicemail

    5.2 Overflow to a number or voicemail. Your phone allows you to use default types of overflow.  Using the left-right navigator, select the routing and overflow profile configuration menu.  Press the key associated with: Overflow.  Pressing the associated key, select from: ...
  • Page 28: Programming Your Telephone

    6 Programming your telephone 6.1 Adjusting the audio functions Select the melody  Using the left-right navigator keys, select the settings menu.  Press the keys associated with: Phone Ringing Melody.  Select the melody of your choice (16 tunes). ...
  • Page 29: Adjust Ringer Volume While A Call Arrives

    6.2 Adjust ringer volume while a call arrives  Your telephone rings.  Adjusting the ringer volume.  Press the OK key to validate your choice. 6.3 Selecting language  Using the left-right navigator keys, select the settings menu.  Press the keys associated with: Phone Language.
  • Page 30: Reboot Your Phone

    6.8 Reboot your phone You might be requested by your system administrator to reboot your phone.  Using the left-right navigator keys, select the settings menu.  Press the key associated with: Reboot. Your phone reboots. 6.9 Update the configuration of your phone You might be requested by your system administrator to update the configuration of your phone.
  • Page 31: Remove A Bluetooth ® Device

    Before performing the matching operation, the device must be in detectable mode. Consult the user documentation of your Bluetooth device.  Using the left-right navigator keys, select the settings menu.  Press the keys associated with: Phone Bluetooth Add device. Scanning starts.
  • Page 32: Manager/Assistant

    7 Manager/Assistant 7.1 Manager/Assistant The Manager/Assistant application offers specific additional features when the manager set is configured for use with an assistant phone. When manager/assistant is enable, an icon is displayed in title bar.  Use the right navigation key to open the manager assistant application. A Long or short press of the right key lets you enable/disable manager/assistant or call your manager / assistant.
  • Page 33: Select And Activate The Filtering Mode Between The Manager And Assistant Phones

    Pick-up an incoming supervised call  To pick-up the call, press the corresponding key. When an incoming call arrives, the manager/assistant icon will start blinking. Press the corresponding key to open the manager assistant application. If the manager/assistant is not the current page, the call information is displayed on the title bar.
  • Page 34 Assistant receive When a caller is calling the Manager set, the call is directly forwarded to the Assistant set if the caller is not a private caller (not registered on the 'White list'). A 'White list' is a set of callers that should not be routed to the assistant's phone when 'delegation' is active.
  • Page 35: Guarantee And Clauses

    8 Guarantee and clauses 8.1 Safety Instructions  Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.  Magnets could affect the functioning of pacemakers and implanted heart defibrillators. Keep a safe distance between your pacemaker or implant defibrillator and the handset which includes magnetic elements: 4 centimeters (1,6 inches) at least.
  • Page 36: Regulatory Statements

    8.2 Regulatory Statements Marking This equipment is in compliance with the essential requirements of Radio Equipment Directive (RED) 2014/53/EU and with Directive 2011/65/UE (ROHS). The Declaration of Conformity may be obtained from: ALE International 32 avenue Kléber – 92700 Colombes, France ebg_global_supportcenter@al-enterprise.com USA and Canada This device complies with Part 15 of the FCC Rules and with RSS210 of Industry Canada.
  • Page 37 OpenTouch™ Business Edition OpenTouch™ MultiMedia Services Homepage screen The homepage screen comprises a title bar with information such as date and time and a main screen  Bluetooth® wireless dedicated to the call log. The keys located on the left or right side of the screen are used to display the contact ...
  • Page 38 Local directory and favorites Making a second call during a conversation Overflow to a number or voicemail  Your phone allows you to use default types of overflow. Use the right navigation key to open your local directory(  Press the key associated with the icon: call.

This manual is also suitable for:

Opentouch 8038

Table of Contents