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Related Manuals for Alcatel-Lucent Enterprise 8088 Smart DeskPhone
Summary of Contents for Alcatel-Lucent Enterprise 8088 Smart DeskPhone
- Page 1 OpenTouch® Suite for MLE 8088 Smart Deskphone User Manual 8AL90342ENAAed01-1723...
- Page 2 This model offers enhanced ergonomical features for more effective communication. The 8088 Smart DeskPhone can be provided with or without an embedded camera. The camera will be used for future services available on the fly in a subsequent software upgrade.
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Page 3: Table Of Contents
8088 Smart DeskPhone 1 GETTING TO KNOW YOUR TELEPHONE ..................6 1.1 8088 S ........................6 MART ESKPHONE 1.2 W .......................... 8 ELCOME SCREENS 1.3 S ....................... 9 TATUS ICONS ALL ICONS 1.4 P ......................9 ERMANENT FEATURES KEYS ™... - Page 4 8088 Smart DeskPhone 4.8 S ..............26 ENDING A WRITTEN MESSAGE TO AN INTERNAL CONTACT 4.9 F ......................27 ORWARD A TEXT MESSAGE 4.10 S .......... 27 ENDING A RECORDED MESSAGE TO A NUMBER OR A DISTRIBUTION LIST 4.11 B ........
- Page 5 8088 Smart DeskPhone 8 'MEET ME' CONFERENCE ......................43 8.1 I ....................43 NITIATE A EET ME CONFERENCE 8.2 J ....................... 43 OIN A EET ME CONFERENCE 9 USE THE TELEPHONE IN SIP OR 'SAFE ' MODE................44 9.1 M ..........................
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Page 6: Getting To Know Your Telephone
1 Getting to know your telephone 1.1 8088 Smart Deskphone This phone is part of the IP phone range. With its large color touchscreen display, the 8088 Smart DeskPhone delivers a great user experience and great conversation convenience with an outstanding audio quality in either hands-free mode or using the comfort handset. - Page 7 8088 Smart DeskPhone Manage your call forwarding by pressing the forward icon. • Stationary arrow: No forwarding activated. • Blinking arrow: Forwarding activated. Use the 'OK' softkey to validate your choices and options while programming or configuring. Use the 'Back/Exit' icon to go back to the previous step.
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Page 8: Welcome Screens
8088 Smart DeskPhone 1.2 Welcome screens 1.2.1 Homepage description You can access all of your phone's features from these screens. The default display has three pages that you can access by pressing to the page tabs at the top of the screen. The selected page is highlighted. -
Page 9: Status Icons/ Call Icons
8088 Smart DeskPhone 1.3 Status icons/ Call icons Icons giving information about some specific configurations of the phone or about call status are displayed in the top bar of the screen. Headset connected. Telephone locked. Appointment programmed. Incoming call icon. -
Page 10: Android™ Settings
8088 Smart DeskPhone 1.5 Android™ settings Your phone runs on the Android™ platform. : Open the Android menu. Use this key to adjust the display of the phone, configure Bluetooth®, customize the alpha keypad, or set time and date. From this menu, you can set many parameters of the phone. In this section we describe all parameters that improve user experience. -
Page 11: Description Of The Connectors
8088 Smart DeskPhone 1.6 Description of the connectors Various connections to allow phone extensions. External ringer connector. Two Universal Serial Bus (USB) ports (1.1/2.0) to connect an external camera, audio equipment, a low smartphone charger or USB stick. HDMI® 1.4 output for screen replication. - Page 12 8088 Smart DeskPhone 1.7.1 Change the keyboard type While editing text, you can change the keyboard type to match the language you are writing: AZERTY, QWERTY, QWERTZ,... • : Open the Android menu. • Language & input Android keyboard Appearance & layout Custom input styles •...
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Page 13: Bluetooth® Wireless Handset
8088 Smart DeskPhone 1.8 Bluetooth® Wireless handset The Bluetooth® Wireless handset is only available with compatible Bluetooth® deskphones. Switch on / off the Bluetooth® handset: long press on the off-hook/on-hook key. Off-hook/On-hook: press this key to take or terminate a call. -
Page 14: Installing A Bluetooth® Wireless Technology Handset (Pairing)
8088 Smart DeskPhone 1.9 Installing a Bluetooth® Wireless Technology handset (pairing) This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive. Before a Bluetooth® headset can be used, it must be correctly paired to the terminal. -
Page 15: Using Your Telephone
8088 Smart DeskPhone 2 Using your telephone 2.1 Consulting the call log At any time, you can consult all answered and unanswered incoming and outgoing calls. • • Call Log Consulting all calls All calls are displayed with an icon giving information on the type of call. -
Page 16: Receiving A Call
8088 Smart DeskPhone If the internal or outside number does not reply: • LS announce Broadcast a message on the loudspeaker of the free terminal. • Call back Request callback to a busy terminal. • Text mail Send a written message. -
Page 17: Using The Telephone In 'Hands Free' Mode
8088 Smart DeskPhone Sending a new message • To create • Write your message. • Apply • 2.6 Using the telephone in 'Hands free' mode Terminal idle: • Press and release You are in hands free mode. • Enter the destination number. -
Page 18: Make Calls Via Your Programmed Call Keys
8088 Smart DeskPhone 2.9 Make calls via your programmed call keys • Access the 'Perso' page. • Find the caller you want to call from the programmed call keys. • Select the caller. 2.10 Redialing 2.10.1 Redialing the last number dialed (redial) •... -
Page 19: Requesting Automatic Callback If Internal Number Is Busy
8088 Smart DeskPhone 2.12 Requesting automatic callback if internal number is busy • Internal number busy. • Call back Callback request acknowledged. • 2.13 Receiving intercom calls You can answer a call without lifting the receiver. When you receive a call, you are automatically connected in hands-free mode. -
Page 20: During A Conversation
8088 Smart DeskPhone 3 During a conversation 3.1 Making a second call during a conversation • During a conversation. • New call • Number of second caller The first call is on hold. 3.1.1 Other methods for calling a second caller •... -
Page 21: Switching Between Calls (Broker Call)
8088 Smart DeskPhone 3.3 Switching between calls (Broker call) During a conversation, a second call is on hold. • Select the call on hold icon from the conversation screen. You can talk to the second caller and the first one is on hold. -
Page 22: Placing A Call On Hold (Hold)
8088 Smart DeskPhone 3.7 Placing a call on hold (hold) 3.7.1 Exclusive hold: During a conversation, you wish to place the call on hold and recover it later, on the same telephone. • During a conversation. • Use one of the following: Select the call in progress icon. -
Page 23: Intrusion Into An Internal Conversation
8088 Smart DeskPhone 3.9 Intrusion into an internal conversation Your caller's line is busy. If the number is not 'protected' and if authorised, you can intrude into the call: • Intrusion • Same key to exit (Intrusion). Protection against intrusion: •... -
Page 24: Sharing
8088 Smart DeskPhone 4 Sharing 4.1 Answering the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: • Reach the 'Menu' page. • Settings My services Consultation Call pick up services Night service call pick up 4.2 Manager/Assistant filtering... -
Page 25: Hunting Groups
8088 Smart DeskPhone 4.4 Hunting groups 4.4.1 Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. 4.4.2 Temporary exit from your hunting group: • Reach the 'Menu' page. • Settings My services Consultation Additional services Out hunting grp •... -
Page 26: Sending A Written Message To An Internal Contact
8088 Smart DeskPhone 4.8 Sending a written message to an internal contact • Use one of the following: Reach the 'Menu' page • Text mail (1 New text message/x New text messages) • Send • Use one of the following: o Enter the number of the terminal to receive the message. -
Page 27: Forward A Text Message
8088 Smart DeskPhone 4.9 Forward a text message • Use one of the following: Reach the 'Menu' page • Text mail (1 New text message/x New text messages) Display number of new and old messages. • Read message Forward msg •... -
Page 28: Keep In Touch
8088 Smart DeskPhone 5 Keep in touch 5.1 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). • Select the transfer icon. • Immediate forward • Number to be called Forward is acknowledged. -
Page 29: Forwarding Calls To Your
8088 Smart DeskPhone • Enter the destination of the forward: Dial the number Voice mail Speed dial: select a programmed key on the perso page or the add-on. Diversion is acknowledged. If you have a key programmed with this feature, you can access the feature directly. -
Page 30: Do Not Disturb
8088 Smart DeskPhone 5.8 Do not disturb You can make your terminal temporarily unavailable for all calls. • Select the transfer icon. • Do not disturb • Enter code to activate the feature. • Apply Forward is acknowledged. • Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call. -
Page 31: Consulting Written Messages
8088 Smart DeskPhone Sending a message to complete • To complete • Select a predefined message to complete. • Complete your message. • Apply • Sending a new message • Msg to create • Write your message. • Apply •... -
Page 32: Managing Your Charges
8088 Smart DeskPhone 6 Managing your charges 6.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. • Reach the 'Menu' page. • Settings My services Consultation Additional services Business account code •... -
Page 33: Programming Your Telephone
8088 Smart DeskPhone 7 Programming your telephone 7.1 Initializing your voice mailbox • Light flashes. • • Voice mail • Enter your personal code then record your name according to voice guide instructions. Your personal code is used to access your voice mailbox and to lock your telephone. -
Page 34: Modify The Password For Your Voice Mailbox
8088 Smart DeskPhone 7.4 Modify the password for your voice mailbox • • Voice mail • Enter your personal code. • Perso options Admin options Password My password • New code (4 digits). • Apply • As long as your voice mailbox has not been initialized, personal code is 0000. -
Page 35: Adjusting The Brightness Of The Deskphone
8088 Smart DeskPhone 7.5.4 Activate/deactivate meeting mode (progressive ringing) • More options ▫ Progressive ringing To activate. ▪ Progressive ringing To deactivate. • End. • To adjust other audio features. 7.5.5 Activate/deactivate discreet ring mode • ▫ One beep before ringing / ▫ Three beeps before ringing To activate. -
Page 36: Activate/Deactivate The Ambient Light Sensor
8088 Smart DeskPhone 7.7 Activate/deactivate the ambient light sensor When the ambient light sensor is activated, the phone adjusts automatically the brightness of the display to improve user experience and achieve power savings. • • Display • Adaptive brightness •... -
Page 37: Programming Keys For Call Numbers And Functions
8088 Smart DeskPhone 7.11 Programming keys for call numbers and functions (Perso page/F1 and F2 keys/add-on keys) If the key is not programmed yet: • Select the key to program. • Enter password. • Apply • Use one of the following: Speed dial To program a number. -
Page 38: Modify A Programmed Key
8088 Smart DeskPhone 7.12 Modify a programmed key • Reach the 'Menu' page. • Settings Phone Key program • Enter password. • Apply • Select the key to modify: Perso page (if the key to modify is in the perso page or the add-on). -
Page 39: Identify The Terminal You Are On
8088 Smart DeskPhone 7.15 Identify the terminal you are on The number of your telephone is displayed on the 'Info' page. 7.16 Lock / unlock your telephone This icon indicates that the phone is locked. • Reach the 'Menu' page. -
Page 40: Modify The Associated Number
8088 Smart DeskPhone 7.20 Modify the associated number The associated number can be a phone set number, the voice mail number or the pager number. • Reach the 'Menu' page. • Settings Services Associate • Enter your password. • Apply •... -
Page 41: Use Of The Bluetooth® Handset
8088 Smart DeskPhone 7.23.1 Error messages The Bluetooth® handset emits a sequence Your set is an older generation than your of 4 beeps Bluetooth® handset The set displays an error message Your Bluetooth® handset is an older indicating that the set and the Bluetooth®... -
Page 42: Contacting Your Administrator
8088 Smart DeskPhone To remove completely the device: • • Bluetooth • Select the settings icon of the equipment to remove. • Forget Message acknowledging the equipment has been removed. 7.26 Contacting your administrator If necessary you may need to contact your administrator. -
Page 43: 'Meet Me' Conference
8088 Smart DeskPhone 8 'Meet me' conference The 'Meet me' function is used to set up a conference with a maximum of 29 persons (maximum value is configured in OXE system, it can be 7, 15 or 29). 8.1 Initiate a 'Meet me' conference In order for the participants to join the conference, you must first decide on a meeting time for the conference and send them the access code. -
Page 44: Use The Telephone In Sip Or 'Safe ' Mode
8088 Smart DeskPhone 9 Use the telephone in SIP or 'Safe ' mode Your telephone is compliant with the SIP standard and can be used in simplified mode in a SIP environment. According to the configuration the telephone system of your company, your phone set can automatically switch to 'safe ' mode in case of loss of connection with the system, in order to ensure continuity of service. -
Page 45: Redialing The Last Number Dialed
8088 Smart DeskPhone 9.3 Redialing the last number dialed • Redial key (short press) Last number redial. 9.4 Receiving a call 9.4.1 Stop the ringer Use one of the following: • Press this key once. • Silence 9.4.2 Reject the call displayed Use one of the following: •... -
Page 46: Answering A Second Call During A Conversation
8088 Smart DeskPhone 9.5.1 To cancel your second call and recover the first: • You are in conversation with the second caller and the first one is on hold. • Use one of the following: Enquiry off Hang up •... -
Page 47: Switching Between Calls (Broker Call)
8088 Smart DeskPhone 9.8 Switching between calls (Broker call) During a conversation, a second call is on hold. • Select the contact on hold You are in conversation with the second caller and the first one is on hold. 9.9 Transferring a call •... -
Page 48: Adjust Audio Volume
8088 Smart DeskPhone 9.12 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: • During a conversation. • Adjust audio volume. 9.13 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). -
Page 49: Selecting Language
8088 Smart DeskPhone 9.14.3 Activate/deactivate silent mode / Activate/deactivate meeting mode (progressive ringing) • More options Normal ringing Silent mode • Progressive ringing • • End. • To adjust other audio features 9.14.4 Activate/deactivate discreet ring mode • Beep •... -
Page 50: Accessories
8088 Smart DeskPhone 10 Accessories The ALE-supported accessories are intended to work smoothly on most/all of our clients (hardphones, softphones). The list of accessories presented in this document is not contractually binding and may be modified without prior warning. 10.1 Headsets 10.1.1 Jack 3.5 mm 4-pole corded headset... -
Page 51: Guarantee And Clauses
8088 Smart DeskPhone 11 Guarantee and clauses 11.1 Safety Instructions • Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. • Magnets could affect the functioning of pacemakers and implanted heart defibrillators. Keep a safe distance between your pacemaker or implant defibrillator and the handset which includes magnetic elements: 4 centimeters (1,6 inches) at least. -
Page 52: Regulatory Statements
8088 Smart DeskPhone 11.2 Regulatory Statements EUROPE This equipment is in compliance with the essential requirements of directives 2014/53/EU (RED), 2014/30/EU (EMC), 2014/35/EU (LVD), 2009/125/EC (ErP) and 2011/65/EU (RoHS) Declaration of Conformity may be obtained from: ALE International 32 avenue Kléber – 92700 Colombes, France ebg_global_supportcenter@al-enterprise.com... - Page 53 3.5 mm, 4 pole jack (international standard L-R-MIC-GND, European standard L-R- GND-MIC). Microphone. Wideband loudspeaker for optimized sound. An adjustable and stable foot. Bluetooth® wireless handset • Switch on / off. • Off-hook/On-hook. Volume/Mute: • Short successive presses to change the handset volume level (3 levels). •...
- Page 54 Call Dial the number directly or dial the number after pressing a Switching between calls (Broker call) Do not disturb line key (an off-hook key phone or Bluetooth® handset, Select the call on hold icon from the conversation Select the forward icon. hands-free key).
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