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BEC 8920NE User Manual

The ultimate residental gateway
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BEC 8920NE
The Ultimate Residental Gateway
User Manual
Version release: v1.01
Last revised: April 16, 2013

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Summary of Contents for BEC 8920NE

  • Page 1 BEC 8920NE The Ultimate Residental Gateway User Manual Version release: v1.01 Last revised: April 16, 2013...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS CHAPTER 1: INTRODUCTION ........1 ............1 NTRODUCTION TO OUTER & S ..............2 EATURES PECIFICATIONS ..............6 ARDWARE PECIFICATIONS ............... 6 PPLICATIONS IAGRAM CHAPTER 2: PRODUCT OVERVIEW ......7 ..........7 MPORTANT NOTE FOR USING THIS ROUTER ................7 ACKAGE ONTENTS ................
  • Page 3 ..............19 ACTORY EFAULT ETTINGS ISP ............. 20 NFORMATION FROM YOUR ..........21 ONFIGURING WITH YOUR ROWSER CHAPTER 4: BASIC CONFIGURATION ...... 22 ................... 23 TATUS WAN Info .......................24 Statistics ......................25 LAN ..........................25 WAN Service....................... 25 xTM ..........................26 xDSL ...........................
  • Page 4 User Management ..................46 ..................47 IREWALL IP Filtering .....................47 MAC Filtering ......................50 S - Q ..............52 UALITY OF ERVICE Queue Config ....................52 QoS Classification ..................53 ................56 IRTUAL ERVER Port Mapping ....................57 DMZ Host ......................58 ..................59 DVANCED Routing......................59 Default Gateway ...................59 Static Route ....................59...
  • Page 5 Diagnostics ....................71 Fault Management ..................72 CHAPTER 5: TROUBLESHOOTING ......73 APPENDIX: PRODUCT SUPPORT & CONTACT ..74...

  • Page 6: Chapter 1: Introduction

    The BEC 8920NE provides service operators with flexible, scalable deployment options optimized to both reduce costs and provide the longest possible lifespan for the investment. The BEC 8920NE integrates dual WAN options; a VDSL2/ADSL2+ interface and a second 10/100/1000 Ethernet WAN interface which can be used for broadband connectivity to any other Ethernet broadband device.

  • Page 7: Features & Specifications

    Pathway to the Future The BEC 8920NE fully supports IPv6 (Internet Protocol Version 6), implementation of IPv6 is growing significantly and multiple transition methods are required to support the coexistence and migration from IPv4. With BEC IPv6 enabled devices, service providers easily adapt IPv6 to their network as we support major transition mechanisms such as Dual-Stack, Dual-Stack Lite, and 6RD.
  • Page 8 Firewall & Virtual Private Network (VPN) • Built-in NAT Firewall • Stateful Packet Inspection (SPI) • Prevents DoS attacks including Land Attack and Ping of Death, etc. • Remose access control for web base access • Anti probe function • Packet filtering, MAC filtering, URL content filtering •...

  • Page 9: Hardware Specifications

    Hardware Specifications Physical interface • DSL: Single xDSL RJ-11 Interface • EWAN: Giga Ethernet WAN port can be connected to ADSL/Cable/VDSL/Fiber modem device • Ethernet MDI/MDIX Switch: 3-port 10/100Mbps and 1-10/100/1000Mbps port (GigaConnect ® ) • Factory default reset button •...

  • Page 10: Chapter 2: Product Overview

    Chapter 2: Product Overview Important note for using this router Package Contents BEC 8920NE The Ultimate Residential Gateway RJ-45 Ethernet Cable Y-Cable for VDSL bonded operation Two wireless detachable antennas Power adaptor...

  • Page 11: Device Description

    Device Description The Front LEDs Function Lit green: when the device is ready. Power (PWR) No light: when no power is connected. Lit green: when LAN port is connected to an Ethernet device. Ethernet (ETH) 1 - 3 Flashing green: when data is being Transmitted / Received. No light: when no LAN port is not being connected.

  • Page 12: The Rear Ports

    The Rear Ports Port Function Wireless detachable Connect a wireless detachable antenna to this port. antenna (ANT) Connect the device to an ADSL/VDSL telephone jack or splitter using a RJ-11 telephone cable Connect to a Cable modem, xDSL modem, Fiber (PON) modem. Connect your computer or an Ethernet device to a LAN port, using the Ethernet (1~4) included Ethernet cable.

  • Page 13: Chapter 3: Basic Installation

    Chapter 3: Basic Installation You can configure the BEC 8920NE The Ultimate Residential Gateway through the convenient and user-friendly interface of a web browser. Most popular operating systems such as Linux and Windows 98 / NT /2000 / XP / ME / 7 / Vista include a web browser as a standard application.

  • Page 14: Network Configuration

    Network Configuration Configuring a PC in Windows 7 Start. Click Control Panel. Then click on Network and Internet. When the Network and Sharing Center window pops up, select and click on Change adapter settings on the left window panel. Select Local Area Connection, and right click...
  • Page 15 Select Internet Protocol Version 4 (TCP/IPv4) then click Properties. In the TCP/IPv4 properties window, select the Obtain address automatically and Obtain Server address automatically radio buttons. Then click OK to exit the setting. Click OK again in the Local Area Connection Properties window to apply the new configuration.

  • Page 16: Configuring A Pc In Windows Vista

    Configuring a PC in Windows Vista Start. Click Network. Then click on Network and Sharing Center at the top bar. When the Network and Sharing Center window pops up, select and click on Manage network connections on the left window pane. Select Local Area...
  • Page 17 Select Internet Protocol Version 4 (TCP/IPv4) then click Properties. In the TCP/IPv4 properties window, select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons. Then click OK to exit the setting. Click OK again in the Local Area Connection Properties window to apply...

  • Page 18: Configuring A Pc In Windows Xp

    Configuring a PC in Windows XP 1. Go to Start. Click on Control Panel. 2. Then click on Network and Internet. 3. In the Local Area Connection Status window, click Properties. 4. Select Internet Protocol (TCP/IP) and click Properties. 5. Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons.

  • Page 19: Configuring A Pc In Windows 2000

    Configuring a PC in Windows 2000 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and Dial-up Connections. 2. Double-click Local Area Connection. 3. In the Local Area Connection Status window click Properties. 4.

  • Page 20: Configuring Pc In Windows 98/Me

    Configuring PC in Windows 98/Me 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and choose the Configuration tab. 2. Select TCP/IP ->NE2000 Compatible, or the name of your Network Interface Card (NIC) in your PC. 3.

  • Page 21: Configuring Pc In Windows Nt4.0

    Configuring PC in Windows NT4.0 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and choose the Protocols tab. 2. Select TCP/IP Protocol and click Properties. 3. Select the Obtain an IP address from a DHCP server radio button and click OK.

  • Page 22: Factory Default Settings

    Factory Default Settings Before configuring the router, you need to know the following default settings. Web Interface: (Username and Password) Username: admin Password: admin The default username and password are “admin” and “admin” respectively. If you ever forget the username/password to login to the router, you may press the RESET button up to 6 seconds then release it to restore the factory default settings.

  • Page 23: Information From Your Isp

    Information from your ISP Before configuring this device, you have to check with your ISP (Internet Service Provider) what kind of services are provided, such as PPPoE, Obtain an IP Address Automatically, Fixed IP address. Gather the information as illustrated in the following table and keep it for reference. VPI/VCI, VC / LLC-based...

  • Page 24: Configuring With Your Web Browser

    OK. When you are authorised, you will access to the router. The default username and password are “admin” and “admin” respectively for the Administrator account type. Congratulations! You have successfully logged on to your BEC 8920NE The Ultimate Residential Gateway!

  • Page 25: Chapter 4: Basic Configuration

    Chapter 4: Basic Configuration Once you have logged on to your router via your web browser, you can begin to set it up according to your requirements. On the configuration homepage, the left navigation pane links you directly to the setup pages, which includes: Status WAN Info...

  • Page 26: Status

    Status Device Information Model Name: Displays the model name. Host Name: Provide a name for the router for identification purposes. Host Name lets you change the router name. System Up-Time: Records system up-time. Current time: Set the current time. See the Time Zone section for more information. Hardware Version: Device version.

  • Page 27: Wan Info

    WAN Info The WAN Info screen displays the configured PVC(s) and the status. Interface: Shows connection interfaces. Description: Shows the user defined name of WAN service. Type: Shows the connection type, such as PPPoE, IPoE and so on. VlanMuxld: Shows the status of the VLAN Muxld.

  • Page 28: Statistics

    Statistics These are the items within the Statistics section: LAN, Service, and xDSL. This screen shows interface statistics for LAN of Ethernet interfaces. Interface: Lists connection interfaces. Received/Transmitted Bytes: Rx/TX (receive/transmit) packet in Byte. Received/Transmitted Pkts: Rx/TX (receive/transmit) packets. Received/Transmitted Errs: Rx/TX (receive/transmit) packets that are errors. Received/Transmitted Drops: Rx/TX (receive/transmit) packets that are dropped.

  • Page 29: Xtm

    The Statistics-xTM screen displays all the xTM statistics. Port Number: Shows number of the port for xTM. In Octets: Number of received octets over the interface. Out Octets: Number of transmitted octets over the interface. In Packets: Number of received packets over the interface. Out Packets: Number of transmitted packets over the interface.

  • Page 30: Xdsl

    xDSL The Statistics-xDSL screen displays all the xDSL network statistics. DSP Firmware Version: DSP code version. Mode: Modulation protocol, including G.dmt, G.lite, T1.413, ADSL2, ADSL2+ and VDSL2. Traffic Type: Channel type, including ATM or PTM. Status: Shows the status of the DSL link. Link Power State: Shows link output power state.

  • Page 31: Route Table

    Output Power (0.1 dBm): Total upstream output power. Attainable Rate (Kbps): The sync rate you would obtain. Rate (Kbps): Current sync rate. Super Frames: Total number of super frames. Super Frame Errors: Number of super frames received with errors. RS Words: Total number of Reed-Solomon code errors. RS Correctable Errors: Total number of RS with correctable errors.

  • Page 32: Arp Table

    ARP Table This table stores mapping information that the device uses to find the Layer 2 Media Access Control (MAC) address that corresponds to the Layer 3 IP address of the device via the Address Resolution Protocol (ARP) feature. IP Address: Shows the IP Address of the device that the MAC address maps to. MAC Address: Shows the MAC address that is corresponded to the IP address of the device it is mapped to.

  • Page 33: Configuration

    Configuration When you click this item, the column will expand to display the sub-items that will allow you to further configure your BEC 8920NE router. LAN, WAN, System, Firewall, QoS, Virtual Server and Advanced. The function of each configuration sub-item is described in the following sections.
  • Page 34 packet groups between the host and the router. Default is set to Disable. Check Enable IGMP Snooping check box to activate this function and choose Standard Mode or Blocking Mode. IP Alias This function allows the addition an IP alias to the network interface. This further allows user flexibly to assign a specific function to use this IP.

  • Page 35: Wan - Wide Area Network

    WAN - Wide Area Network A WAN (Wide Area Network) is a computer network that covers a broad geographical area (eg. Internet) that is used to connect LAN and other types of network systems. There are the items within the WAN section: Layer2 Interface,...
  • Page 36 VPI (0~255) / VCI (32~65535): Enter the VPI/VCI values provided by your ISP. DSL Latency: Check Path0 or Path1 for DSL latency. DSL Link Type: Select EoA (which is for PPPoE, IPoE and Bridge), PPPoA, or IPoA. Select the one provided by your ISP.

  • Page 37: Wan Service

    ETH Interface (EWAN) Click Add to go to ETH WAN Configuration screen. ETH port: Select the port for ETH WAN connection from the listbox. Connection Mode: Choose a appropriate connection mode. Click Apply/Save to save the changes or Back to return to ETH WAN Interface table. WAN Service Note: You have to set an interface at least previously.
  • Page 38 Select a layer2 interface form the drop-down menu for this service and then click on Next to continue. PPP over Ethernet PPPoE (PPP over Ethernet) provides access control in a manner similar to dial-up services using PPP. Select WAN service type: Click PPP over Ethernet (PPPoE) radio button. Enter Service Description: You are allowed to enter the user defined name for this service.
  • Page 39 PPP Username: Enter the username provided by your ISP. You can input up to 256 alphanumeric characters (case sensitive). PPP Password: Enter the password provided by your ISP. You can input up to 32 alphanumeric characters (case sensitive). PPPoE Service Name: This item is for identification purposes. If it is required, your ISP will provide you the necessary information.
  • Page 40 Selected WAN Interface: Select the WAN interface for the IPv4 Default Gateway. Click Next to go to next step. DNS Type: Select the appropriate DNS type. WAN Interface selected: This field is available when DNS Type is "Obtain DNS info from a WAN interface".
  • Page 41 IP over Ethernet Select WAN service type: Click IP over Ethernet radio button. Enter Service Description: You are allowed to enter the user defined name for this service. Click Next to go to next step. IPv4 Protocol: Select the appropriate protocol. There are 2 options: Obtain an IP Address Automatically and Fixed IP Address.
  • Page 42 selected in the IPv4 Protocol field, default value 0.0.0.0 will display in this field. WAN Subnet Mask: Enter your submask to the device provided by your ISP. If Fixed IP Address is selected in the IPv4 Protocol field, default value 0.0.0.0 will display in this field. WAN gateway IP Address: Enter your gateway IP address to the device provided by your ISP.
  • Page 43 DNS Type: Select the appropriate DNS type. WAN Interface selected: This field is available when DNS Type is "Obtain DNS info from a WAN interface". Select a WAN interface for this device to obtain the DNS information. Primary DNS server/Secondary DNS server: These fields are available when DNS Type is "Use the following Static DNS IP address".
  • Page 44 This page lists a summary of previous steps. Make sure that the settings are the same as those provided by your ISP and then click Apply/Save to complete the configuration process.

  • Page 45: Dsl

    This screen allows you to set DSL parameters. DSL knowledge is required to configure these settings. Contact your ISP to make sure that these parameters are correct. Modulation: There are 8 modes “G.Dmt”, “G.lite”, “T1.413”, “ADSL2”, “AnnexL”, ”ADSL2+”, “AnnexM”, and “VDSL2” that user can select for this connection. G.Dmt/G.lite Enabled: Tick the G.Dmt/G.lite check box if you want the system to use either G.Dmt or G.lite mode.

  • Page 46: System

    System There are 5 items within the System section: Time Zone, Firmware Upgrade, Backup/Restore, Restart User Management. Time Zone Enable or disable the time zone function. If you disable time zone, the other blanks are unavailable. The router does not have a real time clock on board; instead, it uses the Simple Network Time Protocol (SNTP) to get the most current time from an SNTP server outside your network.

  • Page 47: Firmware Upgrade

    Firmware Upgrade Your router’s firmware is the software that enables it to operate and provides all its functionality. Think of your router as a dedicated computer, and the firmware as the software that runs in your router. Thus, by upgrading the newly improved version of the firmware allows you the advantage to use newly integrated features.

  • Page 48: Restart

    Backup Configuration Press Backup Settings to select where on your local PC you want to store your setting file. You may also want to change the name of the file when saving if you wish to keep multiple backups. Restore Configuration Press Browse to select a file from your PC to restore.

  • Page 49: User Management

    Click Restart with option Current Settings to reboot your router (and restore your last saved configuration). After selecting the type of setting you want the device to restart with, click the Restart button to initiate the process. After restarting, please wait several minutes to let the selected setting applied to the system. You may also reset your router to factory settings by holding the small Reset pinhole button more than 1 second on the back of your router.

  • Page 50: Firewall

    Firewall Listed are the items under the Firewall section: Filtering, MAC Filtering Parental Control. IP Filtering Packet filtering enables you to configure your router to block specific internal / external users (IP address) from Internet access, or disable specific service requests (Port number) to / from the Internet. This configuration program allows you to set up different filter rules for different users based on their IP addresses or their network port number.
  • Page 51 the listbox. Select TCP if you wish to search for the connection-based application service on the remote server using the port number. Or select UDP if you want to search for the connectionless application service on the remote server using the port number. Source IP address: This is an Address-Filter used to allow or block traffic from particular IP address(es).
  • Page 52 Filter Name: User defined description for entry identification. The maximum name length is 32 characters Protocol: Specify the packet type (TCP/UDP, TCP, UDP and ICMP) that the rule applies to from the listbox. Select TCP if you wish to search for the connection-based application service on the remote server using the port number.

  • Page 53: Mac Filtering

    MAC Filtering A MAC (Media Access Control) address is the unique network hardware identifier for each PC on your network’s interface (i.e. its Network Interface Card or Ethernet card). Using your router’s MAC Address Filter function, you can configure the network to block specific machines from accessing your LAN. MAC Filtering Policy For Each Interface MAC Filtering is only effective on ATM PVCs configured in Bridge mode.
  • Page 54 directions. WAN Interfaces (Configured in Bridge mode only): Select the WAN interface. Click Apply/Save to set the new settings and you will be returned to the Incoming IP Filtering page. Remove: To delete the IP filtering rule from the table, check Remove checkbox then click Remove button to delete the selected item.

  • Page 55: Qos - Quality Of Service

    QoS - Quality of Service QoS helps you to control the data upload traffic of each application from LAN (Ethernet) to WAN (Internet). It facilitates you the features to control the quality and speed of throughput for each application when the system is running with full upstream load. QoS Enable: Check to activate QoS function and the following field will be available.

  • Page 56: Qos Classification

    Name: Enter a name for this QoS item. Enable: Select enable or disable this QoS application. Interface: Select the interface you want to assign to this QoS item. Precedence: Select the precedence of this QoS item. The rule is performed by selecting the order of the rules.
  • Page 57 Parameters Traffic Class Name: Assign a name for this class to uniquely identify the other(s) among multiple classes. Rule Order: Select the priority for this class rule. Rule Status: Select Enable to activate this class rule. Specify Classification Criteria Enter or select appropriate parameters on the following fields. A blank criterion indicates it is not used for classification.
  • Page 58 Remove: To delete the QoS class from the table, check Remove checkbox then click Remove button to delete the selected item.

  • Page 59: Virtual Server

    Virtual Server Virtual Server allows you to direct incoming traffic from WAN side (identified by Protocol and External port) to the Internal server with private IP address on the LAN side. The Internal port is required only if the external port needs to be converted to a different port number used by the server on the LAN side. In TCP and UDP networks a port is a 16-bit number used to identify which application program (usually a server) incoming connections should be delivered to.

  • Page 60: Port Mapping

    Port Mapping Click Add to enter Port Mapping configuration screen. Parameters Use Interface: Select a interface which you want from the frop-down menu. Service Name Choose the service you need for this server. If you choose Select a Service, select an application from the listbox.

  • Page 61: Dmz Host

    External Port Start / External Port End: Enter the public port number & range you wish to configure. Protocol: In addition to specifying the port number used, you also need to specify the protocol used. The protocol is determined by a particular application. Most applications use TCP or UDP, however you may also specify other protocols using the drop-down Protocol menu.

  • Page 62: Advanced

    Advanced Configuration options within the Advanced section are for users who wish to take advantage of the more advanced features of the router. Users who do not understand the features should not attempt to reconfigure their router, unless advised to do so by support staff. Here are the items within the Advanced section: Routing, DNS, Interface Grouping,...

  • Page 63: Rip

    Interface: Select an appropriate interface for the new routing rule from the drop-down menu. Click Add to confirm the settings. #: This is the rule number for each static router entry. Edit: Check the Edit radio button to display the parameters of the selected application. Then change the items you want and click on Edit button to apply the changes.

  • Page 64: Dynamic Dns

    Click Apply/Save to confirm the settings. Dynamic DNS The Dynamic DNS function lets you alias a dynamic IP address to a static hostname, so if your ISP does not assign you a static IP address you can still use a domain name. This is especially useful when hosting servers via your ADSL connection, so that anyone wishing to connect to you may use your domain name, rather than the dynamic IP address which is assigned to you by ISP.

  • Page 65: Interface Grouping

    Interface Grouping This function allows you to set new interfce group. Click Add to create a new interface grouping. Group Name: Enter the name that you want this interface group to have. WAN Interface used in the grouping: Select appropriate WAN interface. Grouped LAN Interfaces: Displays the list of selected ethernet ports in this group.
  • Page 66 Remove: To delete the Interface Grouping from the table, check Remove checkbox then click Remove button to delete the selected item.

  • Page 67: Device Management

    Device Management The Device Management advanced configuration settings allow you to control your router’s security options and device monitoring features. UPnP offers peer-to-peer network connectivity for PCs and other network devices, along with the feature to control data transfer between devices. UPnP offers many advantages for users running NAT routers through UPnP NAT Traversal, and on supported systems.
  • Page 68 Step 3: In the Communications window, select the Universal Plug and Play check box in the Components selection box. Step 4: Click OK to go back to the Add/Remove Programs Properties window. Click Next. Step 5: Restart the computer when prompted. Follow the steps below to install the UPnP in Windows XP Step 1: Click Start and Control Panel.

  • Page 69: Auto-Discover Your Upnp-Enabled Network Device

    Step 5: In the Networking Services window, select the Universal Plug and Play check box. Step 6: Click OK to go back to the Windows Optional Networking Component Wizard window and click Next. Auto-discover Your UPnP-enabled Network Device Step 1: Click start and Control Panel. Double-click Network Connections. An icon displays under Internet Gateway.
  • Page 70 Step 3: In the Internet Connection Properties window, click Settings to see the port mappings that were automatically created. Step 4: You may edit or delete the port mappings or click Add to manually add port mappings.

  • Page 71: Web Configurator Easy Access

    Step 6: Double-click on the icon to display your current Internet connection status. Web Configurator Easy Access With UPnP, you can access web-based configuration for the BEC 8800N without first finding out the IP address of the router. This helps if you do not know the router’s IP address.

  • Page 72: System Log Server

    Step 4: An icon describing each UPnP-enabled device shows under Local Network. Step 5: Right-click on the icon of your BEC 8800N and select Invoke. The web configuration login screen displays. Step 6: Right-click on the icon of your BEC 8800N and select Properties. A properties window displays basic information about the BEC 8800N.

  • Page 73: Tr-069 Client

    TR-069 Client Please contact your ISP for the information of TR069. Inform: You can enable or disable the periodic inform feature. Inform Interval: Enter the length of the periodic inform interval (unit: seconds). ACS URL: Enter the ACS URL address. ACS Username: Enter the ACS server login name.

  • Page 74: Diagnostics

    Diagnostics Here are 2 items within this section: Diagnostics Fault Management. Diagnostics This page allows users to test the Ethernet port connection, DSL port connection, and connection to the Internet Service Provider. If a test displays a FAIL status, click "Test" again or "Test With OAM F4" to make sure the fail status is consistent.

  • Page 75: Fault Management

    Fault Management IEEE 802.1ag Ethernet Connectivity Fault Management protocols comprise three protocols: continuity check, link trace and loopback protocols that work together to help administrators debug Ethernet networks. On this screen, you can configure 802.1ag CFM and use this function.

  • Page 76: Chapter 5: Troubleshooting

    If the problem persists, most likely it is due turned on to the malfunction of your hardware. Please contact your service provider or BEC for technical support. Make sure that the power is turned on and the I cannot access Internet or remote networks software configuration of the router is correct.

  • Page 77: Appendix: Product Support & Contact

    8. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this [8920NE] does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

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