Elecom SHELLPHA M-SH20BBS User Manual page 52

③ Check the Bluetooth connection.
Check that the Bluetooth function or the Bluetooth adapter on your PC is turned on.
Check pairing status to ensure that this product is paired correctly with your PC and that
pairing has not been cancelled.
④ Change the usage distance between the PC and the mouse.
This wireless device uses the 2.4GHz band. Please use the mouse within range of the PC.
Average radio wave range
Non-magnetic surface (such as wooden desks): approximately 10 m
Magnetic surface (such as steel desks): approximately 3 m
* These values were obtained in ELECOM's test environment and are not guaranteed.
The 2.4GHz band signal may be shorter depending on the environment you use it in.
⑤ Reboot the PC.
The mouse may become unstable depending on the PC. Please restart the PC.
⑥ Please update your PCʼs OS to the latest version.
The mouse may become unstable when the PC version is old. Please update your PCʼs OS
to the latest version.
⑦ Update the Bluetooth driver. (When using Windows® PC)
The mouse may not work normally when the PCʼs Bluetooth driver is not the latest version.
Check the manufacturer of the Bluetooth function installed on your PC and update the
driver.
1) Right click "Start" and open "Device Manager".