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DSA-3200 Wireless Service Gateway User Manual
The customer must submit with the product as part of the claim a written description of
the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to
confirm the same.
The original product owner must obtain a Return Material Authorization ("RMA")
number from the Authorized D-Link Service Office and, if requested, provide written
proof of purchase of the product (such as a copy of the dated purchase invoice for the
product) before the warranty service is provided.
After an RMA number is issued, the defective product must be packaged securely in
the original or other suitable shipping package to ensure that it will not be damaged in
transit, and the RMA number must be prominently marked on the outside of the
package.
Do not include any manuals or accessories in the shipping package.
D-Link will only replace the defective portion of the Product and will not ship back any
accessories.
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on
Delivery ("COD") is allowed. Products sent COD will either be rejected by D-Link or
become the property of D-Link. Products shall be fully insured by the customer and
shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708.
D-Link will not be held responsible for any packages that are lost in transit to D-Link.
The repaired or replaced packages will be shipped to the customer via UPS Ground or
any common carrier selected by D-Link, with shipping charges prepaid. Expedited
shipping is available if shipping charges are prepaid by the customer and upon
request.
D-Link may reject or return any product that is not packaged and shipped in strict
compliance with the foregoing requirements, or for which an RMA number is not visible
from the outside of the package. The product owner agrees to pay D-Link's reasonable
handling and return shipping charges for any product that is not packaged and shipped
in accordance with the foregoing requirements, or that is determined by D-Link not to
be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover:
Products, if in D-Link's judgment, have been subjected to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, lack of reasonable
care, repair or service in any way that is not contemplated in the documentation for the
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