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Please read all sections of this manual and retain for future reference. Models: Warning ME-1P, ME-2P, ME-3PX Post in a prominent location, instructions to be followed in the event the user smell gas. This information shall be MG-1P, MG-2P, MG-3PX obtained by consulting your local gas supplier.
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Safety Notices Warning Only trained and authorized service personnel or store DEFINITIONS manager should access the service screens. If changes to these settings are made incorrectly they will cause DANGER the unit to malfunction. Indicates a hazardous situation that, if not avoided, will result in death or serious injury.
Caution operation of your equipment. Visit our website www.garland-group.com for manual updates, translations, This equipment must only be operated under an or contact information for service agents in your area.
Warning Warning Do not use electrical appliances or accessories other The installation must conform to the National Fuel Gas than those supplied by the manufacturer. Code ANSI Z223.101998 or latest edition, NFPA No. 54 - latest edition and National Electrical Code ANSI/NFPA 70-1990 or latest edition and/or local code to assure Warning safe and efficient operation.
Warning DANGER Never use a high-pressure water jet for cleaning or hose Risk of fire/shock. All minimum clearances must be down or flood interior or exterior of units with water. Do maintained. Do not obstruct vents or openings. not use power cleaning equipment, steel wool, scrapers Warning or wire brushes on stainless steel or painted surfaces.
PERSONAL PROTECTION Warning Remove all parts/panels not secured to unit before DANGER lifting and installing. All utilities (gas, electric, water and steam) must be OFF to all equipment and locked out of operation according Warning to OSHA approved practices during servicing. Always Remove all removable panels before lifting and allow unit to cool.
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Warning Hazard. Keep hands and tools clear from the area above the platens when platens are in motion towards the exhaust hood. Be aware that adjacent platens may unexpectedly move at any time. “Turn Grill Off” at main switch when cleaning platens as there can be an unexpected movement of the platens.
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Table of Contents Safety Notices Definitions .......................... 3 Disclaimers ......................... 3 Location ..........................4 Electrical..........................4 Code ............................ 5 Damage ..........................5 Clearance ..........................5 Cleaning ..........................6 Personal Protection ......................7 Section 1 General Information Read This Manual ......................14 Unit Inspection .........................14 Model Numbers ........................14 Serial Plate Numbers ......................14...
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Table of Contents (continued) Electrical Connection .......................43 Mennekes 7 Pins Option ....................43 Power Supply Terminal Block Diagram ................44 Power Interlock Terminal Block Diagram ...............45 One & Two Platen Connections Procedure ..............46 Install Release Material Sheets ..................48 Install Splash Shields .......................49 Accessories - All Models ....................50 Startup Procedure ......................52 Section 3...
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Table of Contents (continued) Section 5 Troubleshooting Cooking Issues ........................83 Undercooked product ........................83 Undercooked product only at front of grill ................83 Overcooked product .......................... 83 Temperature Issues ......................84 Grill or platen too hot ........................84 Grill or platen too cool ........................84 Unable to reach or maintain temperature .................
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Section 1 General Information Read This Manual Model Numbers Garland Commercial Equipment (GCE) developed this This manual covers the following models: manual as a reference guide for the owner/operator and M(E/G)-1P (1Platen) installer of this equipment. Please read this manual before b.
REMEDIES The liability of Garland for breach of any warranty obligation hereunder is limited to: (i) the repair or replacement of the equipment on which the liability is based, or with respect to services, re-performance of the services; or (ii) at Garland’s option, the refund of the amount paid for said equipment or services.
General Information Section 1 Main Features and Components 10. Platen - providing double-side cooking. Each platen can be controlled separately. 1. On/Off Power Switch. 11. Grill Plate - cooking surface with three (3) Independently 2. easyToUCH™ Touch sensitive controls for easy operation. controlled heaters per cook zones.
CAN BE PERFORMED BY A: following list, except countries mentioned • Factory authorized service center 2+1 PLATEN • An approved installation person approved by Garland. Part # Description • Licensed installer contracted by purchaser of grill. 4527294 Release Material Sheet Clips •...
Section 1 General Information Electrical Input Specification - WYE (CE - gas models) MG-1P CE Models (gas) Volts Total Current (A) Model 3N�(WYE) Power(kW) 50/60Hz 220V/380V 12.1 230V/400V 11.3 Platen 240V/415V 11.3 MG-2P CE Models (gas) MG-3PX CE Models (gas) Volts Volts Total Current (A)
General Information Section 1 Electrical Input Specification - WYE (CE - electric models) ME-1P CE Models (electric) ME-3PX CE Models (electric) Volts Total Current (A) Volts Total Current (A) Model Model 3N�(WYE) Power(kW) 3N�(WYE) Power(kW) 50/60Hz 50/60Hz 220V/380V 12.1 15.3 13.9...
General Information Section 1 Gas Specifications GAS SPECIFICATIONS - CSA APPROVED MODELS HEATING VALUE WOBBE INDEX SPECIFIC GAS TYPE STANDARD GRAVITY Btu/ft3 Btu/ft3 NATURAL GAS 1075 1333.37 0.650 ANSI Z83.11-2016 / CSA 1.8-2016 PROPANE 2500 2008.5 1.550 BUTANE (FOR LPG) 3200 2262.74 2.000...
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Section 1 General Information CE Gases - Supply Pressure Requirements by Gas Type & Destination Country GAS TYPE SUPPLY PRESSURE DESTINATION COUNTRIES CATAGORIES NOTES (mbar) GROUP CY, DK, EE, FI, NO, PL, PT, SE, SK, TR II2H3B/P ES, GB, IE II2H3P AT, CH, CZ, GR, HR, IT, LT, SI, SK II2H3P or II2H3B/P...
General Information Section 1 Determining Unit Configuration for Gas Grills If the grill has been supplied with the following labels, it has been configured for standard elevation which is 0 - 4,500 feet (0 - 1372 m). If the grill has been supplied with the following label, it has been configured for high elevation. The elevation and gas type for the unit is indicated by the punched hole in the “Appliance Set For”...
Section 1 General Information Notice: Conversions must be done by a qualified technician, using one of the approved kits below. CSA & CE APPROVED GAS TYPE CONVERSION KITS CONVERSION KIT #4604449 FOR ALL CSA AND CE APPROVED UNITS THIS KIT IS USED TO CONVERT CSA APPROVED UNITS FROM PROPANE TO BUTANE/LPG AND CE APPROVED UNITS FROM G31 TO G30 AND VICE VERSA, REGARDLESS OF SIZE.
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General Information Section 1 HIGH ELEVATION GAS SETTINGS/SPECIFICATIONS FOR CSA APPROVED MODELS ELEVATION FAN SPEED PRESSURE SWITCH 1IMPUT/ 2TOTAL IMPUT/UNIT SUPPLY MANIFOLD INJECTOR RANGE SETTING BURNER PRESSURE PRESSURE SIZE GAS TYPE “ W.C. COLOUR 12IN 24IN 36IN FEET IGNITION COMBUSTION “...
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Section 1 General Information CE APPROVED CONVERSION KITS FOR ELEVATION CONVERSION KIT #4604445 FOR ALL CE APPROVED 12in UNITS THIS KIT IS USED TO CONVERT 12in CE APPROVED STANDARD SEA LEVEL UNITS TO HIGH ELEVATION UNITS. THIS KIT ONLY APPLIES TO 12in GRILLS, CONFIGURED FOR USE WITH G20 NATURAL GAS AND G31 PROPANE GAS.
General Information Section 1 Conversion Declaration Labels: For CSA + CE conversion kits for elevation → For CE conversion kit G25 to G20 → For CE conversion kit for G20 to G25 → Document #: GAR_IOM_4600921_Rev 10 – 05/23...
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Section 2 Installation Removing Equipment From Wood Skid Warning Follow the instructions below to safely and easily remove unit from skid. Unit is very heavy! Use Personal Protective Equipment (PPE). 4. Using a pry bar, remove and discard the wood blocks shown in the image (3 per side).
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Section 2 Installation CAUTION Always ensure platens are down before moving the grill. When moving the grill: 8. Remove and discard the wood blocks attached to the sides of the grill using a Phillips screwdriver (PH2)/square drive (S2). 9. REMOVE DESICCANT BAGS Remove the lower rear panel to access the desiccant bags.
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Installation Section 2 12. INSTALL GREASE DOORS AND SLIDES Install the grease drawer slides with the hardware provided. Be sure to install them on the correct side (drawer stop at the rear). The slides should be firmly secured in place (ie: not the clip-on type). Then install the grease drawers on the unit by simply sliding them 10.
Section 2 Installation Transporting Grill To Location Transporting your new grill to the kitchen requires the • The location must not be near heat-generating (broiler, following criteria. dishwashers, etc) equipment or in direct sunlight and • Plan first before anything else. Lower your risk of must be protected from weather.
All casters are adjustable and have swivel lock pins, but only the front Work casters have brakes. Height MAX. Garland recommends installing restraining chains/cables Min. 42° 29.875in from the floor/wall to the rear of the unit. These restraints [759mm] limit the mobility of the appliance and prevent damage to the flexible gas line.
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Section 2 Installation Measure the height of the cook surface from the floor. Based on this height, calculate and determine how many inches to retract each caster from the grill. Example: if the measurement from the cook surface to the floor is 30”, and you want to have the cook surface at 32”, then retract each caster 2”..
Temporary Storage Garland provides adequate protection under normal conditions in transit and storage. The grill may need additional protection if it is stored near salt water, a tropical Apply all caster wheel brakes when the grill is area, or other unfavorable conditions.
Ensure store readiness of utilities, product & personnel. Code ANSI Z223.1/NFPA 54 – latest edition and the • Contacting your local Garland Factory Authorized National Electrical Code ANSI/NFPA 70 – latest edition, Service Center for a startup date. and/or any local codes.
Refer to “Gas Input Specification Chart” for humidity levels within the equipment. recommended supply, pressure based on gas type. • Garland highly recommends these bags • Burner operating gas pressure can be checked at the remain in the equipment while the grills outlet side of the gas valve at the pressure test point.
Section 2 Installation • To adjust the burner pressure; FLEXIBLE GAS HOSE UNDERNEATH GRILL QUICK-DISCONNECT Spigot a. remove the sealing TO GAS screw from the SUPPLY pressure spigot on the outlet side of the gas MALE COUPLER FACTORY ALREADY INSTALLED valve and connect a INSTALLED manometer.
Installation Section 2 Flue Box Garland offers a factory standard flue box as an option, but for McDonald’s grills this is usually supplied by the KES based on the ventilation hood system installed in the restaurant. For Garland supplied flue boxes, refer to Parts ue box List Manual or contact your Garland representative.
Section 2 Installation Electrical Connection Warning Disconnect power supply before starting this procedure. • All electrically operated appliances must be electrically grounded in accordance with local codes; or in the absence of local codes, with the latest edition of National Wiring Regulations. A wiring diagram is located on the rear panel of the grill.
Installation Section 2 Power Supply Terminal Block Diagram 2. WYE Power Supply terminal block. Terminal Color 1. Delta Power Supply terminal block. black Note: ensure all wires blue has terminal pin installed white and crimped to each yellow / green wire end.
Section 2 Installation Power Interlock Terminal Block Diagram GROUND YELLOW/GREEN GROUND YELLOW/GREEN WHITE WHITE BLUE BLUE GROUND YELLOW/GREEN Document #: GAR_IOM_4600921_Rev 10 – 05/23...
Installation Section 2 One & Two Platen Connections Procedure • Bracket are located on the lower part of the side The feature clamshell 1 & 2 platen grill have the option panel, bracket could be located on right or on the to attach them together.
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Section 2 Installation • Make sure to make the front & back bracket • Tilt the front bracket up. Insert the rear bracket connection simultaneously. slot into the pin. Use a flashlight to ensure the connection of both pins are all way in. •...
Installation Section 2 Install Release Material Sheets 4. Gently pull the release (Rear Loop Option) material sheet towards In order to achieve proper cooking performance, ensure the front platen and then that the release material sheet is installed properly to the wrap the sheet around platen.
Splash Shield, please surface to avoid exposure to hot dripping grease. scan the QR code. Then go to Crew, Do not use damaged shields, discard them and order replacements by then Videos. contacting Garland. Document #: GAR_IOM_4600921_Rev 10 – 05/23...
Installation Section 2 ACCESSORIES - ALL MODELS Grease Drawer Assembly Note: Tool Holders are designed for the Flared Grease Bucket Full Straight Full Flared Document #: GAR_IOM_4600921_Rev 10 – 05/23...
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Section 2 Installation ACCESSORIES - ALL MODELS CRITICAL ITEM PART # DESCRIPTION /REC’D 4600418 Grease Drawer Assembly Left WG - McDonald's 4600415 Grease Drawer Slide Left - WG - McDonald's 4600411 Grease Drawer Assembly Right WG 4600416 Grease Drawer Slide Right WG F298N Shoulder Bolt Nickel Plated 4600427...
□ 240 VAC INSPECTION / OPERATIONAL CHECK NOTE1: CENTER(C) PLATEN should not be checked if ME-2P / MG-2P NOTE2: RIGHT(R) & LEFT(L) PLATEN should not be checked if ME-1P / MG-1P □ Check for Gas Leaks To avoid personal injury or property damage, through the entire gas line.
Section 3 Operation NOTE: Do not operate the unit without reading and Wrong understanding the safety requirements. Refer to the safety Platen section at the front of this manual. Position Normal Open Sequence of Operation Normal After turning the power switch to “I” or ON position, the Platen Do Not grill will go through initialization.
Operation Section 3 easyToUCH™ Controller PRESS & GO – is used to initiate preheat and cook on the grill. HOME SCREEN, RECIPE SELECTOR SCREEN & ICONS The easyToUCH™ HOME and RECIPE SELECTOR screens MENUS – is used to activate, add, edit and are the most frequently used screens.
Section 3 Operation ON SCREEN WARNINGS AND ALERTS MESSAGES Menus and Recipes Too Cool/Too Hot - If the grill temperature is too cool to Multiple menus can be set up, each using different properly cook a recipe, a “Too Cool to Cook” message temperature set points and containing different or shared appears.
Operation Section 3 easyTOUCH™ Procedures 8. Install date START UP & INSERT INSTALLATION DATE completed. A window let you Green light 1. Switch the grill on indicates know that a save is using the main that the taking place. Grill power power switch.
Section 3 Operation ADJUSTED ON CYCLE 3. Preheating starts, will make the proper using the set adjustment in case of temperatures from the selected kitchen contactor tripping/ menu and the breaking electric circuit preheat progress is problem. displayed. SAVE will save the NOTE: To cancel preheating and exit to the Home Screen adjustments made in the press...
Operation Section 3 NOTE: If the wrong recipe was selected, change the recipe by pressing to stop the cook cycle. Then acknowledge 4. The recipe the warning, select the correct recipe and press START or selection screen the GREEN push-button again. Changes should be made reappears.
Section 3 Operation 4. TIME & GAP NOTE: ADJUSTMENTS The COOKING screen: set to zero PROGRESS screen to prevent users will show the new from adjusting the adjustments. cook cycle. 5. When the time NOTE: or gap number • The recipe progarm is defined by McDonalds. button is selected, •...
Operation Section 3 CREATE NEW RECIPE The easyToUCH™ screen display, layout and icons shown herein are for guidance purposes only and are not intended to be an exact representation of those displayed on the grill. - ONE STEP 1. A recipe consists of one or more steps/ stage.
Section 3 Operation EDITING AN EXISTING RECIPE Pressing the list icon will display the steps in the recipe available (screen shown below). Select the step with arrows editing, then press check. Press the pencil (top right of the screen) to edit an existing recipe.
Operation Section 3 SETTING UP FOR 2 STAGE COOKING, “ADD CHEESE” Prompt definition offer the option to add cheese or other product at the end of the cooking process, the platen will come up, cheese added and the platen will come down with at higher gap without touching this gives the cheese a head start toward reaching its melting point or warm any other product.
Section 3 Operation CREATE A NEW MENU Menus offer the option to combine many recipes under 6. Select an image one menu screen like breakfast, lunch and other menus and press the available through the day. check-mark to continue. 7. Select a recipe(s) 1.
Operation Section 3 IMPORT IMAGE TO A NEW MENU In order to import an image, it must have a specific file extension. Use jpg, tiff, bmp to import images.. 1. Select “ALL RECIPES” from home screen. 6. Select image to import, each image selected will turn 2.
Section 3 Operation 3. Top platen will close. Make sure no utensils are on the 3. Use down arrow to grill. scroll to “Volume”. 4. Press the Green button to cancel. 5. Screen will show sleeping time 4. Select button (hour:min).
Operation Section 3 4. Record the number 3. Use down arrow as reference to scroll to under the “LANGUAGE”. Press PLATEN POSITION START button. SETPOINT box. TIP: 4. Select the Use the up and down arrows to move language then the platen height, the upper arrow press the check- option will go in multiples of 6 mils, and...
Section 3 Operation • CLEAN GRILL – this option will configure the lower grill, you can set up temperature from 150F to 450F or turn off this option by typing 32 on the numeric pad. Factory default is 325⁰F. 1. Select SETTING. •...
Operation Section 3 Select if the grill will be cleaned immediately, or 2. Select “SETTINGS” continue cooking. from home screen. NOTE: If the grill is set to enforce cleaning schedule and the cleaning reminder has been bypassed too many times, easyToUCH™...
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Section 3 Operation The screen will 8. A completed sign show calibration will pop-up when the preheat settings, process is finished. temperatures at which Pressing the “check the grill needs to be to mark” will go to platen perform calibration. calibration screen, then Temperatures can not press the home icon to...
Operation Section 3 PATTY PLACEMENT This procedure for placement and removal of meat products on the clamshell grill should be followed as indicated below and as follows: 1. Each gray rectangle depicted below represents one cooking area beneath one upper platen. 2.
Section 3 Operation HOME SETTINGS MENU home page PRESS & GO MENUS SETTINGS ALL RECIPES DIAGNOSTICS AUTO MENU PressGo AM MENU Menus AUTO PM MENU AM MENU RECOVERY PM MENU RECOVERY FACTORY Settings PASSWORD AUTO AM All Recipe TIME AUTO PM DATE GR CHICKEN FACTORY SETTINGS...
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Operation Section 3 HEATER DUTY CYCLE 7: Diagnostic REVISION HEATER DUTY CYCLE 8: MANUFACTURE DATE HEATER DESIGN VOLTAGE: INSTALL DATE HEATER PROCESS TEMPERATURE 1: SERIAL NUMBER HEATER PROCESS TEMPERATURE 2: UI HARDWARE REV HEATER PROCESS TEMPERATURE 3 GUI KERNEL VERSION HEATER PROCESS TEMPERATURE 4: UI SOFTWARE VERSION HEATER PROCESS TEMPERATURE 5:...
Section 4 Maintenance Cleaning the easyToUCH™ Controller Cleaning During Operation • Select lock icon on the panel, to temporarily lock 1. After each product load is removed, use a grill scraper to scrape grease on lower grill plate from front to back the touch screen for fifteen (15) seconds.
Maintenance Section 4 Daily Cleaning 5. Pour McD Approved Grill Cleaner into a bucket or 1. Press the hand stainless steel pan. with a rag icon on the lower left, bottom of the controller display. 2. Press the check mark icon to enter CLEAN MODE.
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Section 4 Maintenance Lay out release material to 9. Clean surface of clean the other side. release sheet. Apply 12. One at a time, place the grill cleaner to a clean release sheets (clean side sanitizer soaked grill down) flat on the release cloth, wipe down the sheet storage tray or exposed surface of the...
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Maintenance Section 4 Raise the platen. 18. Press the green button to raise the upper platen Do not scrub the platen of the grill. while applying the grill cleaner. Lower the platen. Keep hands & tools clear from the grill. 16.
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Section 4 Maintenance Rinse and wipe down platen. Note: Use the green button to raise and lower the platens as required. 21. Rinse the upper platen front and surface with a clean sanitizer-soaked Scrub trough channel for single chassis grills. grill cloth.
Maintenance Section 4 Clean around/under grill. 27. Wipe grill side surfaces with a clean, sanitizer- 31. Sweep and mop area, soaked grill cloth. including under the grill. Remember to clean Pull grill out weekly to always in the direction clean. fo the grain.
(Garland recommend to use default values). 6. Press checkmark to The user interface will display the actual tempera- continue. ture of the grill under the column TEMP. The other col- 7.
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Maintenance Section 4 Platen Thermocouple 11.500in Location 292.1mm Grill Thermocouple Top platen has two Location. THERMOCOUPLE thermocouples located, THERMOCOUPLE BOTTOM REAR Front middle and back TOP REAR Bottom grill has three middle. thermocouple located On the User Interface one in front, one in (screen) platen thermo- middle and one in the THERMOCOUPLE...
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Section 4 Maintenance Use the up and As soon as all down arrows to ad- thermocouples are just the offset on the calibrated press the screen. Computer will save button, and do the calculation to the computer will adjust the tempera- go back to settings, ture displayed on the saving all calibration...
Maintenance Section 4 Upper Platen Grill Thermocouple Location • Total of 2 two thermocouple in each platen per grill lane. • Place the thermocouple an approximately distance shown in this diagram Lower Grill Thermocouple Location M(E/G)-3PX M(E/G)-2 M(E/G)-1 • Total of 3 three thermocouple per grill lane.
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Section 5 Troubleshooting Cooking Issues Problem Cause Correction Incorrect recipe selected Select correct recipe and retry. Use cook cycle change screen to increase cook Cook time too low cycle. Check that uncooked product is at correct Raw product too cold temperature (not frozen).
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Troubleshooting Section 5 Temperature Issues Problem Cause Correction Use temperature status screen to check zone Recipe set points are high temperatures versus set point. Reset offsets to default value and verify Temperature calibration incorrect Grill or platen too hot temperatures (default = 0° offset). Select the temperature status screen.
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