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Virtual Terminal
Overview
The Virtual Terminal is a tool that can be used to initiate payments for card-not-present (CNP) transactions. Virtual Terminal allows merchants
to accept payments over the telephone or email. When the cardholder shares their card details over the phone or via email, the merchant
must comply with PCI DSS obligations and securely store the card details.
Payment triggered by the Virtual Terminal can be actions like captured, refunded, canceled or voided via the transaction details available in
the Transaction Reports.
The Virtual Terminal capabilities include pre-authorization which can be followed-up manually by a capture. Currently, supported service
providers are ABS, EFTPOS NZ, and NETS.
Combining 3-D Secure and mail or telephone orders is not possible.
Requirements
Before you start using the Virtual Terminal and in order to start accepting eCommerce transactions, you will need to generate a
Secure Card Capture
Key.
Access
Your level of access determines if you can process payments via the Virtual Terminal.
✅ Access:
Merchant Cashier — Initiate payment and cancel/void payment
Merchant Supervisor — Initiate payment, capture/refund/cancel/void payment
�� No access:
Merchant Admin
Merchant Reviewer
Merchant User
How to use the Virtual Terminal
Payment settings
You must set the following configurations to initiate the payment:
https://verifone.cloud/docs/online-payments/virtual-terminal
Updated: 17-May-2024
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Related Manuals for VeriFone Virtual Terminal
Summary of Contents for VeriFone Virtual Terminal
- Page 1 ABS, EFTPOS NZ, and NETS. Combining 3-D Secure and mail or telephone orders is not possible. Requirements Before you start using the Virtual Terminal and in order to start accepting eCommerce transactions, you will need to generate a Secure Card Capture Key.
- Page 2 If the organization has only one PPC, the PPC drop-down list will not be displayed. For Virtual Terminal the Payment Provider Contract needs to have mail/telephone (MOTO) available as sales channel. If the Allow unmatched refunds option is enabled for your Payment Provide Contract, the Unlinked refund checkbox will be displayed.
- Page 3 (DBA name) — required when registering with the schemes. If the dynamic descriptor is not being used, the Doing Business As (DBA) name will be used as reference on the bank statement. 8. For the Israel market, the Virtual Terminal also supports new transaction types: installments, sale preferred Isracard and Sale Direct Debit. Additional information on instalments can be found here.
- Page 4 Make sure you store the Merchant Reference for your records. 1. Enter the Card Number, Expiration date, and CVV. 2. Click on Pay to complete the transaction, or only authorize the funds. Payment status Once a transaction is completed successfully, a confirmation will be displayed. https://verifone.cloud/docs/online-payments/virtual-terminal Updated: 17-May-2024...
- Page 5 You can now do the following: Click on New Transaction to start a new transaction Click on More Details to review transaction details The transaction can be found in Transactions report by searching for the Merchant Reference. https://verifone.cloud/docs/online-payments/virtual-terminal Updated: 17-May-2024...
- Page 6 Once all the payment settings are configured, you enter the card number. The card number is the customer's card number. After typing in the first six digits, the form displays which brand the card is. Here is an overview of the various scenarios: Card type Card validated Portal display Merchant actions Additional actions https://verifone.cloud/docs/online-payments/virtual-terminal Updated: 17-May-2024...
- Page 7 The user initiates the error message is shown CVV or not payment. to the user If the CVV check is negative, highlight the result. Ask the user which payment action should be taken - cancel or refund. https://verifone.cloud/docs/online-payments/virtual-terminal Updated: 17-May-2024...
- Page 8 The Charge transaction is (one of) the transactions done with a re-use token, which was created with the Sign-up transaction. Verifone's Virtual Terminal allows merchants in Israel to do Stored Credential Transactions via UI. The Virtual Terminal UI enables filling out Stored Credential Framework-specific fields as part of MOTO Transactions.
- Page 9 Unscheduled Credential on File Woodforest and Worldpay US transactions - functional aspects Virtual Terminal supports recurring transactions using the Woodforest and Worldpay US providers. The sign up transaction must be created using ecommerce API. The following Stored Credentials Framework-specific functionality is present on the Payment settings page. You need to perform the following steps: 1.
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