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Summary of Contents for RUPTELA Pro5
- Page 1 Pro5 User Manual v1.1 2020-09-01...
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Page 2: Table Of Contents
Table of Contents Introduction ........................4 Purpose of This Document ..................4 Legal Information ...................... 4 Contact Information ....................4 Document Changelog ....................5 Safety Information..................... 6 Notations ........................7 Acronyms and Abbreviations ..................8 References ........................ 9 Product Information ....................... 10 About ........................ - Page 3 Inserting a SIM Card ....................22 Inserting an SD Card ....................22 Closing the Device ....................23 Cable Connection ....................24 4.5.1 14 and 16 Pin Cable Connection ................. 24 4.5.2 USB Cable Connection ..................24 4.5.3 Antenna Cable Connection ................. 24 4.5.4 Audio Cable Connection ..................
- Page 4 Installation Check-up ....................44 Troubleshooting ...................... 45 6.7.1 gsminfo ......................45 6.7.2 getapn ......................45 6.7.3 coords......................46 6.7.4 reset ........................ 46 Using TrustTrack ......................47 Accessing TrustTrack ....................47 7.1.1 Accessing TrustTrack via Web ................47 7.1.2 Accessing TrustTrack via App ................48 Verifying Vehicle Status ....................
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Page 5: Introduction
Introduction 1.1 Purpose of This Document The purpose of this user manual is to provide information about the Pro5 devices. This user manual describes the main features of the device and how to use it. Detailed descriptions of functionalities and peripheral devices can be found on our documentation website: doc.ruptela.lt. -
Page 6: Document Changelog
1.4 Document Changelog Version Date Modification 2020-07-16 Initial draft. 2020-09-01 Updated: Certifications. -
Page 7: Safety Information
Caution! If an incorrect type of battery is used for replacement, there is a high explosion risk. Dispose of used batteries according to the environmental requirements. For configuration use cables that were purchased from Ruptela. Ruptela is not responsible for any harm or damage caused while using the wrong cables. -
Page 8: Notations
1.6 Notations The following notations are used in this document to highlight important information: Bold text Used to indicate user interface elements or for emphasis. Italic text Used to indicate items that belong to a list and can be selected. Note Used to highlight important information or special conditions.... -
Page 9: Acronyms And Abbreviations
1.7 Acronyms and Abbreviations 2G – Second Generation Cellular Technology 3G – Third Generation Cellular Technology AC/DC – Alternating Current/Direct Current AIN – Analog Input APN – Access Point Name CAN – Controller Area Network DIN – Digital Input DOUT – Digital Output FMS –... -
Page 10: References
VCOM – Virtual Communication Port 1.8 References Datasheets: https://doc.ruptela.lt/pages/viewpage.action?pageId=37683341 Quick Start Guides: https://doc.ruptela.lt/pages/viewpage.action?pageId=37683341 Device Center: https://doc.ruptela.lt/display/AB/Device+Center Advanced configuration manual: https://doc.ruptela.lt/pages/viewpage.action?pageId=37683341 Firmware and configurator files: https://doc.ruptela.lt/pages/viewpage.action?pageId=37683338 Microsoft Framework: https://www.microsoft.com/en-us/download/details.aspx?id=17851... -
Page 11: Product Information
Product Information 2.1 About Pro5 is an advanced and powerful tracking device with low power consumption. It acquires its position with a GNSS signal and transfers data to a server via cellular networks. Pro5 comes in the following variations: •... -
Page 12: Key Features
2.3 Key Features • Real-time data from GNSS and accelerometer • Driver behavior monitoring (Eco-Drive) • CANbus data reading (FMS, J1939 and J1708) • Bluetooth connectivity • Temperature monitoring • Driver registration and identification • Remote ignition blocking • Fuel monitoring •... -
Page 13: Package Contents
2.4 Package Contents The device is packed in a cardboard box. The package contains the following items: 1. The device itself 2. A 14 pin cable 3. A 16 pin cable 4. An external GNSS antenna (available as an optional accessory) By default, no SIM card is provided in the package. -
Page 14: Certifications
2.5 Certifications The Pro5 devices have passed quality tests and comply with the following certifications: Certification of Economic Commission for Europe is the European E-Mark conformity mark issued by the transport sector, indicating that the product complies with relevant laws and regulations or directives. - Page 15 The Restriction of Hazardous Substances Directive restricts the use RoHS of six hazardous materials in the manufacture of various types of electronic and electrical equipment. The Waste Electrical and Electronic Equipment Directive is the European Community Directive set collection, recycling and recovery WEEE targets for electrical goods and is part of a legislative initiative to solve the problem of huge amounts of toxic electronic waste.
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Page 16: Technical Information
Technical Information 3.1 Indication LED Patterns Pattern Description GNSS Once every second Accurate signal Once every 0.4 seconds No signal Network Once every 4 seconds Connected to network and internet Once every second Connected to network, no internet Once every 0.2 seconds No signal Always on Link with the server is open... -
Page 17: Pin Cable Pinout
3.3 16 Pin Cable Pinout Pin.no. Wire color Description Black Ground connection PortA-232 RX Blue/Yellow RS232 RX PortA-232 TX Green/Brown RS232 TX PortB-232 RX Red/Cyan RS232 RX PortB-232 TX Pink/Green RS232 TX PortC-485 A White/Brown RS485 line A PortC-485 B Yellow/Brown RS485 line B DIN1... -
Page 18: Technical Characteristics
3.5 Technical Characteristics 3.5.1 Environmental Specifications Temperature Operating: -20 to +45 °C Storage: -20 to +45 °C Battery charging: 0 to +45 °C Battery discharging: -20 to +45 °C Relative humidity 5% to 95% Non-condensing 3.5.2 Electrical Specifications Power supply range 9 –... -
Page 19: Connectivity
3.5.4 Connectivity Modem: Quectel M95 2G option Antenna: Internal Frequency bands @ 2G (GSM): 850/900/1800/1900 MHz 3G option Modem: Quectel UG96 Antenna: Internal Frequency bands @ 2G (GSM): 850/900/1800/1900 MHz Frequency bands @ 3G (UMTS): 800/850/900/1900/2100 MHz LTE Cat M1 option Modem: Quectel BG96 Antenna: Internal Frequency bands @ 2G (GSM):... -
Page 20: Interfaces
3.6 Interfaces 3.6.1 Power Supply Pins +BAT, GND Purpose To power the device Parameters Voltage range: 9 – 32 V DC 3.6.2 Analog Inputs Pins AIN1, AIN2, AIN3, AIN4 Purpose To monitor the values of various peripherals Parameters Voltage range: 0 – 30 V DC Resolution: 12 bit Applications Various sensors... -
Page 21: Can Interfaces
3.6.5 CAN Interfaces Pins CAN1-H, CAN1-L, CAN2-H, CAN2-L, SW CAN Purpose To read various data from vehicle on-board systems Applications FMS data reading J1939 data reading HCV CAN data reading 3.6.6 Serial Ports Pins Port A-232 RX, Port A-232 TX, Port B-232 RX, Port B-232 TX (RS232) Port C-485 A, Port C-485 B (RS485) Purpose To connect and communicate with peripheral devices... -
Page 22: Device Preparation
Device Preparation For the device to work, you first need to insert a SIM card. To do so, open the device housing and perform the actions described below. 4.1 Opening the Device The housing is meant to be opened using your hands. Use the opening handles on the bottom of the housing. -
Page 23: Inserting A Sim Card
4.2 Inserting a SIM Card Insert your SIM card into the device, as shown in the image below. The microchip must be facing down. All SIM card security codes must be disabled, otherwise the SIM card will not work with the device.... -
Page 24: Closing The Device
4.4 Closing the Device To close the device, simply put the top back on and push one side down until you hear a click. Push down the other side until you hear a click. -
Page 25: Cable Connection
4.5 Cable Connection 4.5.1 14 and 16 Pin Cable Connection Connect the 14 and 16 Pin cables to their respective ports on the device, as shown in the image below. The cables can be connected in only one way. 4.5.2 USB Cable Connection Connect the USB cable to the mini USB port, as shown in the image below. -
Page 26: Audio Cable Connection
4.5.4 Audio Cable Connection Connect your audio equipment using a 3.5 mm audio cable, as shown in the image below. The cable can be connected in only one way. -
Page 27: Device Configuration
• Update the device firmware Download the Device Center from our documentation website: doc.ruptela.lt. You can also find a detailed description of the Device Center in the User manual section. Extract the downloaded archive to your desired location. Launch DeviceCenter.exe. -
Page 28: Starting The Configuration
5.2 Starting the Configuration After launching the Device Center, click Configure device in the main menu. If the VCOM drivers are installed, you will be directed to the configuration type selection menu. Click Connect device. - Page 29 Select your device in the device selection menu by clicking on it.
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Page 30: Configuration Menu
5.2.1 Configuration Menu After device selection, you will be directed to the main configuration menu. This menu has the following elements: 1. An Advanced mode button – opens the advanced configurator 2. Device info – displays information about the connected device 3. -
Page 31: Configuration Basics
You can upload the same configuration file to multiple devices, making it easy to receive identical data from all your vehicles. 5.3.1 File Extension Configuration file extension for Pro5 devices: .fp5c Configuration files can easily be recognized by their own icon: 5.3.2 Loading a Configuration from a File Click Load from file in the button bar. -
Page 32: Loading A Configuration From A Device
5.3.4 Loading a Configuration from a Device Click Load from device in the button bar. The configuration will be loaded from the connected device. Loading a configuration from a device will discard any changes to the existing configuration. 5.3.5 Saving a Configuration to a Device Click Save to device in the button bar. -
Page 33: Essential Settings
5.4 Essential Settings Only the settings that are essential to use the device are described in this document. For a detailed description of all the additional functionalities, please refer to the Device Center advanced configuration user manuals. 5.4.1 Server Settings Open the Connection settings section. -
Page 34: Backup Server
5.4.2 Backup Server You can use a second server as a backup, in case the main server is unreachable. If the main server is reachable, no data is sent to the backup server. Both servers use the same protocol. IP/Domain name The IP address of the backup server. -
Page 35: Apn Settings
5.4.3 APN Settings APN settings are needed to connect to the internet. They must be provided by your SIM card provider. Name The APN name. This parameter is mandatory for most SIM cards. Consult with your SIM card provider for more information. Username The APN username. -
Page 36: Engine Detection And Data Collection Settings
5.4.4 Engine Detection and Data Collection Settings Open the Engine detection and data collection section. Configure engine state detection conditions and set the location update rate. When the engine is turned on, records are generated more often, and the state can be displayed in your tracking platform. Engine state detection How the device detects whether the engine is turned on. - Page 37 Decide which detection logic to use and whether to use a delay for state changes. Connection detection Which logical operator will be used for the engine detection conditions. method Possible values: • – all conditions must be true • – at least one of the conditions must be true Default value: Engine switch off delay If turned on, the device registers engine state changes only after the set...
- Page 38 Then, decide which conditions you wish to use for engine state detection. DIN1/DIN2/DIN3/DIN4 If ticked, the condition is true when the configured DIN detects a constant input voltage. Default value: DIN4 enabled, other inputs disabled Movement sensor If ticked, the condition is true after detecting movement. Default value: Enabled CAN ignition If ticked, the condition is true if the engine on state is provided by CAN...
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Page 39: Advanced Configuration
Advanced mode in the top bar at any time. A detailed description of the advanced configurator is available at doc.ruptela.lt. Close the advanced configurator to return to the Device Center. 5.6 Configuration via SMS Commands Alternatively, the device can be configured using SMS commands. -
Page 40: Updating Firmware
The device will not send any data during firmware updates. 5.7.1 File Extension Firmware file extension for Pro5 devices: .efwp5 5.7.2 Updating Firmware Automatically If the Device Center is newer than the detected device firmware, it will suggest updating the firmware. -
Page 41: Updating Firmware Manually
5.7.3 Updating Firmware Manually This feature requires the use of the advanced configurator. To update firmware manually, open the advanced configurator. Click Connect and Send FW in the main configurator menu. Locate your firmware file and click Open. The firmware update process will start. -
Page 42: Installation In Vehicle
Installation in Vehicle 6.1 Installation Method To install the device, you need to connect it to a power supply and an ignition source. They may be found in the following locations: • An FMS connector • The OBD diagnostic port •... -
Page 43: External Gnss Antenna Positioning
Correct Incorrect 6.3.1 External GNSS Antenna Positioning It is recommended to place the GNSS antenna behind the dashboard as close to the windshield as possible and further away from the doors. It must be uncovered and facing up as shown in the picture below. -
Page 44: Wiring Diagram
6.4 Wiring Diagram Power input: 9-32 V DC. It is mandatory to use an external automotive 1 A fuse. -
Page 45: Installation Assistant
6.5 Installation Assistant You can test your device during installation using the installation assistant tool in the Device Center. The installation assistant checks the status of the main modules and interfaces in real time, allowing you to monitor the quality of the installation and quickly solve any issues. If the Overall status in the overview bar is green, the device is functioning properly, and the installation was successful. -
Page 46: Troubleshooting
6.7 Troubleshooting If you did not receive the required data during the installation, you can send several SMS commands to your device to check what might be wrong. 6.7.1 gsminfo gsminfo Use the SMS command to know if the device is connected to mobile networks and the internet. -
Page 47: Coords
getapn If the response text is very long (for example, the APN, username and password are 32 symbols long each and two servers are used), it might not fit into a single message and be cropped. 6.7.3 coords coords Use the SMS command to know if the device has an accurate GNSS fix. -
Page 48: Using Trusttrack
TrustTrack can be accessed via the web or using an app. Use the same server domain (typically track2.ruptela.com) for both web and app. Your login credentials are sent to you by e-mail. If you have not received them, contact your sales manager. -
Page 49: Accessing Trusttrack Via App
7.1.2 Accessing TrustTrack via App Download the TrustTrack app: • • Android Once downloaded, launch the app. Enter the server domain. You will only need to do this once. Tap Continue. If you entered the server domain incorrectly or wish to change it, clear the app cache in your phone settings. -
Page 50: Verifying Vehicle Status
7.2 Verifying Vehicle Status After logging in, click the Fleet status button in the left menu panel. Find your vehicle in the Fleet Status panel and click on it. Check the State duration and Last signal sync in the additional panel. If they have recently been updated, data transfer is successful, and the device is properly installed.
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