RUPTELA FM-Pro4 User Manual

RUPTELA FM-Pro4 User Manual

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FM-Pro4
User Manual
v2.2
2019-12-16

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Summary of Contents for RUPTELA FM-Pro4

  • Page 1 FM-Pro4 User Manual v2.2 2019-12-16...
  • Page 2: Table Of Contents

    Table of Contents Introduction ........................4 Purpose of This Document ..................4 Legal Information ...................... 4 Contact Information ....................4 Document Changelog ....................5 Safety Information..................... 6 Notations ........................7 Acronyms and Abbreviations ..................8 References ........................ 9 Product Information ....................... 10 About ........................
  • Page 3 Inserting a SIM Card ....................20 Closing the Device ....................20 Cable Connection ....................21 4.4.1 12 and 14 Pin Cable Connection ................. 21 4.4.2 USB Cable Connection ..................21 4.4.3 Antenna Cable Connection ................. 22 4.4.4 Audio Cable Connection ..................22 Driver Installation ......................
  • Page 4 Troubleshooting ...................... 39 7.6.1 gsminfo ......................39 7.6.2 getapn ......................40 7.6.3 coords......................40 7.6.4 reset ........................ 41...
  • Page 5: Introduction

    Introduction 1.1 Purpose of This Document The purpose of this user manual is to provide information about the FM-Pro4 devices. This user manual describes the main features of the device and how to use it. Detailed descriptions of functionalities and peripheral devices can be found on our documentation website: doc.ruptela.lt.
  • Page 6: Document Changelog

    1.4 Document Changelog Version Date Modification 2019-10-07 Updated: User manual structure and design. 2019-10-21 Updated: Connectivity. 2019-12-16 Updated: Configuration example images.
  • Page 7: Safety Information

    Caution! If an incorrect type of battery is used for replacement, there is a high explosion risk. Dispose of used batteries according to the environmental requirements. For configuration use cables that were purchased from Ruptela. Ruptela is not responsible for any harm or damage caused while using the wrong cables.
  • Page 8: Notations

    1.6 Notations The following notations are used in this document to highlight important information: Bold text Used to indicate user interface elements or for emphasis. Italic text Used to indicate items that belong to a list and can be selected. Note Used to highlight important information or special conditions....
  • Page 9: Acronyms And Abbreviations

    1.7 Acronyms and Abbreviations 2G – Second Generation Cellular Technology 3G – Third Generation Cellular Technology AC/DC – Alternating Current/Direct Current APN – Access Point Name CAN – Controller Area Network DIN – Digital Input DOUT – Digital Output FMS – Fleet Management System HDOP –...
  • Page 10: References

    1.8 References Datasheets: https://doc.ruptela.lt/pages/viewpage.action?pageId=884776 Quick Start Guides: https://doc.ruptela.lt/pages/viewpage.action?pageId=884776 Device Center: https://doc.ruptela.lt/display/AB/Device+Center Advanced configuration manual: https://doc.ruptela.lt/pages/viewpage.action?pageId=884776 Firmware and configurator files: https://doc.ruptela.lt/pages/viewpage.action?pageId=884803 Microsoft Framework: https://www.microsoft.com/en-us/download/details.aspx?id=17851 VCOM drivers: https://doc.ruptela.lt/display/AB/Drivers+and+utilities...
  • Page 11: Product Information

    Product Information 2.1 About FM-Pro4 is an advanced and powerful tracking device with low power consumption. It acquires its position with a GNSS signal and transfers data to a server via cellular GSM/GPRS/UMTS (3G) networks. FM-Pro4 comes in the following variations: •...
  • Page 12: Key Features

    2.3 Key Features • Real-time data from GPS and accelerometer • Driver behaviour monitoring (Eco-Drive) • CANbus data reading (FMS, J1939 and J1708) • Temperature monitoring • Driver registration and identification • Remote ignition blocking • Fuel monitoring • Internal geozones •...
  • Page 13: Package Contents

    2.4 Package Contents The device is packed in a cardboard box. The package contains the following items: 1. The device itself 2. An external GNSS antenna 3. A 12 pin cable 4. A 14 pin cable By default, no SIM card is provided in the package. SIM cards can be obtained from your local phone operator....
  • Page 14: Certifications

    2.5 Certifications The FM-Pro4 devices have passed quality tests and comply with the following certifications: Certification of Economic Commission for Europe is the European E-Mark conformity mark issued by the transport sector, indicating that the product complies with relevant laws and regulations or directives.
  • Page 15: Technical Information

    Technical Information 3.1 Indication LED Patterns Pattern Description Sat. Once every second Accurate signal Once every 0.4 seconds No signal Once every 4 seconds Accurate GSM and GPRS signal Once every second Accurate GSM signal, no GPRS Once every 0.2 seconds No signal Always on Link with the server is open...
  • Page 16: Pin Cable Pinout

    12 Pin and 14 Pin, insulated Configuration interface Mini USB Antenna External 3.5 Technical Characteristics 3.5.1 Environmental Specifications FM-Pro4 FM-Pro4 3G Temperature Operating: -35 to +70 °C Storage: -40 to +70 °C Battery charging: 0 to +45 °C Battery discharging: -20 to +60 °C Battery storage: -20 to +70 °C...
  • Page 17: Electrical Specifications

    3.5.2 Electrical Specifications FM-Pro4 FM-Pro4 3G Power supply range 10 – 32 V DC Power supply voltage 12/24 V DC Maximum voltage 50 V @ 60 s ratings 72 V @ 0.1 s Maximum current 250 mA @ 12 V DC...
  • Page 18: Interfaces

    To monitor the values of various peripherals Parameters Voltage range: 0 – 30 V DC Voltage threshold: 4 V DC DIN3 and DIN4 can be used in ground mode (FM-Pro4 only) Voltage threshold in ground mode: 250 mV DC Applications Ignition detection Various sensors 3.6.4 Digital Outputs...
  • Page 19: Can Interfaces

    3.6.5 CAN Interfaces Pins CAN1 H, CAN1 L, CAN2 H, CAN2 L Purpose To read various data from vehicle on-board systems Applications FMS data reading J1939 CAN data reading HCV CAN data reading Only one CAN interface can be active at the same time. 3.6.6 Serial Ports Pins Port A-232 RX, Port A-232 TX, Port B-232 RX, Port B-232 TX (RS232)
  • Page 20: Device Preparation

    Device Preparation For the device to work, you first need to insert a SIM card. To do so, open the device housing and perform the actions described below. 4.1 Opening the Device Use a “+” type screwdriver to open the plastic housing. Unscrew the 2 screws at the bottom of the device as shown in the image below.
  • Page 21: Inserting A Sim Card

    4.2 Inserting a SIM Card Insert your SIM card into the device as shown in the image below. The microchip must be facing down. All SIM card security codes must be disabled, otherwise the SIM card will not work with the device....
  • Page 22: Cable Connection

    4.4 Cable Connection 4.4.1 12 and 14 Pin Cable Connection Connect the 12 and 14 Pin cables to their respective ports on the device as shown in the image below. The cables can be connected in only one way. 4.4.2 USB Cable Connection Connect the USB cable to the mini USB port as shown in the image below.
  • Page 23: Antenna Cable Connection

    4.4.3 Antenna Cable Connection Connect the antenna cable to the antenna port as shown in the image below. Make sure that the cable is fully twisted onto the port. 4.4.4 Audio Cable Connection Connect your audio equipment using a 3.5 mm audio cable as shown in the image below. The cable can be connected in only one way.
  • Page 24: Driver Installation

    Driver Installation Before configuring the device, you must install the VCOM drivers and the latest version of Microsoft Framework, otherwise your computer will not recognize the device. You can download the VCOM drivers from our documentation website: VCOM drivers. Select a suitable driver file for your operating system as shown in the image below. Only Windows 7/8/10 operating systems are supported....
  • Page 25: Device Configuration

    • Update the device firmware Download the Device Center from our documentation website: doc.ruptela.lt. You can also find a detailed description of the Device Center in the User manual section. Extract the downloaded archive to your desired location. Launch DeviceCenter.exe.
  • Page 26: Starting The Configuration

    6.2 Starting the Configuration After launching the Device Center, click Configure device in the start menu. If the VCOM drivers are installed, you will be directed to the configuration type selection menu. Click Connect device.
  • Page 27 Select your device in the device selection menu by clicking on it. Click Next to continue.
  • Page 28: Configuration Menu

    6.2.1 Configuration Menu After device selection, you will be directed to the configuration menu. This menu has the following elements: 1. An Advanced mode button – opens the advanced configurator 2. Device info – displays information about the connected device 3.
  • Page 29: Configuration Basics

    You can upload the same configuration file to multiple devices, making it easy to receive identical data from all your vehicles. 6.3.1 File Extension Configuration file extension for FM-Pro4 devices: .fp4c Configuration files can easily be recognized by their own icon: 6.3.2 Loading a Configuration from a File Click Load from file in the button bar.
  • Page 30: Loading A Configuration From A Device

    6.3.4 Loading a Configuration from a Device Click Load from device in the button bar. The configuration will be loaded from the connected device. Loading a configuration from a device will discard any changes to the existing configuration. 6.3.5 Saving a Configuration to a Device Click Save to device in the button bar.
  • Page 31: Essential Settings

    6.4 Essential Settings Only the settings that are essential to use the device are described in this document. For a detailed description of all the additional functionalities, please refer to the Device Center advanced configuration user manuals. 6.4.1 Server Settings Open the Connection settings section.
  • Page 32: Apn Settings

    6.4.2 APN Settings Open the Connection settings section. APN settings are needed to connect to the internet. The device will not send any data without APN settings. They must be provided by your SIM card provider. Name The APN name. This parameter is mandatory for most SIM cards. Consult with your SIM card provider for more information.
  • Page 33: Engine Detection And Data Collection Settings

    6.4.3 Engine Detection and Data Collection Settings Open the Engine detection and data collection section. Select an engine state detection method and set the tracking accuracy. When the engine is turned on, records are generated more often. The detected engine state is also used by other functionalities, such as driver registration. Engine state detection How the device detects whether the engine is turned on.
  • Page 34: Advanced Configuration

    Advanced mode in the top bar at any time. A detailed description of the advanced configurator is available at doc.ruptela.lt. Close the advanced configurator to return to the Device Center. If you change any settings that are only available in the advanced configurator, you will not be able to use that configuration in the Device Center and will need to reset it.
  • Page 35: Updating Firmware

    The device will not send any data during firmware updates. 6.7.1 File Extension Firmware file extension for FM-Pro4 devices: .efwp4 6.7.2 Updating Firmware Automatically If the Device Center is newer than the detected device firmware, it will suggest updating the firmware.
  • Page 36: Updating Firmware Manually

    6.7.3 Updating Firmware Manually This feature requires the use of the advanced configurator. To update firmware manually, open the advanced configurator. Click Connect and Send FW in the main configurator menu. Locate your firmware file and click Open. The firmware update process will start.
  • Page 37: Installation In Vehicle

    Installation in Vehicle 7.1 Installation Method To install the device, you need to connect it to a power supply and an ignition source. They may be found in the following locations: • An FMS connector • The OBD diagnostic port •...
  • Page 38: Gnss Antenna Positioning

    • Install the device with an angle of up to 45° in any axis 7.3.1 GNSS Antenna Positioning It is recommended to place the GNSS antenna behind the dashboard as close to the windshield as possible and further away from the doors. It must be uncovered and facing up as shown in the picture below.
  • Page 39: Wiring Diagram

    7.4 Wiring Diagram Power input: 10-32 V DC. It is mandatory to use an external automotive 1 A fuse.
  • Page 40: Installation Check-Up

    7.5 Installation Check-up 1. Take several minutes to review the installation, check that everything is connected properly 2. Turn on the vehicle ignition and wait for several minutes 3. Check that the required data is received by sending an SMS command or checking your fleet management platform 4.
  • Page 41: Getapn

    7.6.2 getapn If the device is connected to GSM and GPRS networks but does not send any data, check the APN getapn and connection settings with the SMS command. password getapn Command syntax: APN: banga User: PSW: IP1: 92.62.134.38 Port1: 9021 IP2: 195.14.173.3 Port2: Response example: 9000 TCP/UDP: 0 The parameters and their values are self-explanatory, except for TCP/UDP.
  • Page 42: Reset

    7.6.4 reset reset When all else fails, use the SMS command to restart the device. Configuration parameters will not be lost. password reset Command syntax: Resetting device Response example:...

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