Vertiv SC920XD User Manual
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Vertiv SC920XD User Manual

2-port dual-head mixed secure kvm
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2-Port Dual-Head Mixed Secure KVM User Manual
Section 1 - Introduction
Products covered by this manual:
Mixed 2 port dual-head KVM model SC920XD
Rev: F
Doc No.: HDC10371
1

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Summary of Contents for Vertiv SC920XD

  • Page 1 2-Port Dual-Head Mixed Secure KVM User Manual Section 1 - Introduction Products covered by this manual: Mixed 2 port dual-head KVM model SC920XD Rev: F Doc No.: HDC10371...

  • Page 2: Table Of Contents

    Before Installation ............... 15 Installation ..................16 Typical system installation ............17 Operation ..................18 Operating the Product ..............18 Troubleshooting Guide ..............19 Copyright and Legal Notice ............22 SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 3: Introduction

    Any attempt to open the product enclosure • Vertiv Secure Product will activate the anti-tamper triggers and render the unit • inoperable and warranty void. DC Power Supply • User Guidance Documentation SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 4: Safety Precautions

    The product shows obvious signs of breakage or loose internal parts. o In case of external power supply – If power supply overheats, is broken or damaged, or has a damaged cable. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 5: Safety Precautions (French)

    En cas d'alimentation externe - L’alimentation de l’appareil surchauffe, est endommagée, cassée ou dégage de la fumée SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 6: User Guidance & Precautions

    #1 and default keyboard. settings will be restored, erasing all user-set b. When connecting a non-qualified mouse, the mouse definitions. will be non-functional with mouse cursor frozen on screen. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...
  • Page 7 13. If you are aware of any potential security vulnerability while installing or operating product, please remove product from service immediately and contact us in one of the ways listed in this manual. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 8: Main Features

    SC920XD supports DVI-I displays as well as VGA and HDMI Complete isolation of power domains prevents signaling attacks. via compatible cables. Secure administrator access & log functions • SC920XD supports DisplayPort1.1 & 1.2 displays. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...
  • Page 9 Section 2 - Overview Dual Display and Resolutions Supported Products support dual displays and video resolutions of up to 4K-2K Ultra HD (3840 X 2160 pixels). SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 10: Tamper Evident Labels

    If product indicates "tampered state" (all LEDs blinking) - please call Technical Support and avoid using that product. Product Enclosure Warning Label Product has the following warning sticker on a prominent location on the product enclosure: SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 11: Equipment Requirements

    If they are supported, only output port including headsets. classical keyboard (HID) operation will be functional. It is recommended to use standard USB keyboards. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 12: Front Panel Features - Sc920Xd

    Holographic Tamper Evident Labels Holographic Tamper Evident Labels CAPS SCROLL Lock LED Lock LED Lock LED Computers #1 & #2: • illuminated push-buttons • labels place holders SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 13: Rear Panel Features - Sc920Xd

    2 X Console input ports factory video input (DVI-I + DP) default ports and status LEDs Remote Control – (DVI-I + DP) non operative, for future use SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 14: Product Specifications

    CAPS LOCK, NUM LOCK, SCL LOCK Computer Keyboard/Mouse ports: USB Type B Computer Audio Input plug: 1/8" (3.5mm) stereo plug Computer Video Input plug: DVI-I & DP video ports SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 15: Before Installation

    (e.g., vacuum cleaners). a. That are TEMPEST computers; b. That include telecommunication equipment; c. That include frame grabber video cards d. That include special audio processing cards. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 16: Installation

    (HID) operation will be functional. It is recommended to use standard USB keyboards. 4. Console USB mouse port supports Standard KVM Extender composite device having a keyboard/mouse functions. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 17: Typical System Installation

    Section 4 - Operation Typical system installation SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 18: Operation

    LEDs based on the current settings on the computer connected to which channel is mapped to which computer. the active channel. Front Panel Push-Buttons Following power up, the default channel is #1. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 19: Troubleshooting Guide

    LEDs flash continuously. warranty void. Solution: The product may have been tampered with. Please remove product from service immediately and contact Technical Support. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...
  • Page 20 Problem: both keyboard and mouse are not working (one channel) • Try a different keyboard. Solution: Use computer Device Manager Utility to see product and • Do not use a wireless keyboard. solve problem. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...
  • Page 21 Check that the video cable connecting computer and product is properly secured at both sides. • Check that computer video output is sent to the connected video connector (if computer supports multiple displays). SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

  • Page 22: Copyright And Legal Notice

    Avocent Corporation is strictly prohibited. ©2015 Avocent Corporation. All rights reserved. The information and specifications in this document are subject to change without prior notice. Images are for demonstration purposes only. SC920XD 2-PORT MIXED (1 X DISPLAYPORT and 1 X DVI) DUAL-HEAD SECURE KVM...

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