Table of Contents
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Section 1 - Introduction
Products covered by this manual - secure 4 port KVMs:
• SC 940 – DVI-I Video
• SC 945 – DVI-I Video with DPP
• SC 940D – DisplayPort Video
• SC 945D – DisplayPort Video with DPP
• SC 940H – HDMI Video
• SC 945H – HDMI Video with DPP
1
Secure KVM Switch 4-Port, Dual-Head, User Manual
Rev: F
Doc No.: HDC10367
4-PORT DUAL-HEAD SECURE KVM USER MANUAL
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Summary of Contents for Vertiv SC 940
- Page 1 Secure KVM Switch 4-Port, Dual-Head, User Manual Section 1 - Introduction Products covered by this manual - secure 4 port KVMs: • SC 940 – DVI-I Video • SC 945 – DVI-I Video with DPP • SC 940D – DisplayPort Video •...
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Page 2: Table Of Contents
Product Specifications ..............15 Before Installation ............... 16 Installation ..................17 Typical system installation ............19 Operation ..................20 Operating the Vertiv KVM Switch ..........20 Troubleshooting Guide ..............22 Copyright and Legal Notice ............25 4-PORT DUAL-HEAD SECURE KVM USER MANUAL... -
Page 3: Introduction
Section 1 - Introduction Introduction Package Contents Thank you for purchasing this Vertiv Secure product designed for Inside product packaging you will find the following: use in secure defense and intelligence installations. The product • Vertiv Secure Product provides the highest security safeguards and features that meet •... -
Page 4: Overview
Section 4 - Operation Overview • The product should be stored and used only in temperature and Safety Precautions humidity controlled environments as defined in the product’s Please read the following safety precautions carefully before using environmental specifications. the product: •... -
Page 5: Safety Precautions (French)
Section 4 - Operation ou provoque des court circuits de la prise du Safety Precautions (French) secteur. Veuillez lire attentivement les précautions de sécurité suivantes Un liquide a pénétré dans le boîtier de avant d’utiliser le produit: l’appareil. • Avant nettoyage, débranchez l’appareil de L’appareil est exposé... -
Page 6: User Guidance & Precautions
Section 4 - Operation 3. The appropriate usage of peripherals (e.g. keyboard, mouse, User Guidance & Precautions display, authentication device) is described in detail in this Please read the following User Guidance & Precautions carefully User Manual's appropriate sections. Do not connect any before using the product: authentication device with an external power source to 1. - Page 7 Section 4 - Operation c. When connecting a non-qualified display, the video diagnostic LED will flash green and video will not work. d. When connecting a non-qualified USB device, fUSB LED will flash green and USB device will be inoperable. 8.
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Page 8: Main Features
Section 4 - Operation Product incorporates secure administrator access and log functions Main Features to provide auditable trail for all product security events, including Product is designed, manufactured and delivered in security- battery backup life for anti-tampering and log functions. Non- controlled environments. - Page 9 Section 4 - Operation Main Features (Cont.) Video Support • SC94X supports DVI-I displays as well as VGA and HDMI via compatible cables. • SC94XD supports DisplayPort1.1 & 1.2 displays. • SC94XH supports HDMI displays. Dual Display and Resolutions Supported Products support dual displays and video resolutions of up to 4K-2K Ultra HD (3840 X 2160 pixels).
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Page 10: Tamper Evident Labels
If for any reason one or more tamper-evident label is missing, appears disrupted, or looks different than the example shown here, please call Technical Support and avoid using that product. Vertiv Tamper Evident Label Active Anti-Tampering System Product is equipped with always-on active anti-tampering system. If mechanical intrusion is detected by this system, the Product will be permanently disabled and all LEDs will blink continuously. -
Page 11: Equipment Requirements
The product console USB mouse port is compatible with standard Cables USB mice. It is highly recommended to use Vertiv Cable Kits for product to Notes: ensure optimal security and performance. a. Console USB keyboard and mouse ports are switchable, i.e. - Page 12 Section 4 - Operation User Display The console video ports are compatible with the following types of displays: • SC 94X support DVI-I displays as well as VGA and HDMI via compatible cables. • SC 94XD support DisplayPort1.1 & 1.2 displays. •...
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Page 13: Front Panel Features
Section 4 - Operation Front Panel Features DPP freeze slider and LED Holographic Tamper Evident Labels Holographic Tamper Evident Labels Computers #1 to #4: SCROLL CAPS • illuminated push-buttons Lock LED Lock LED Lock LED • labels place holders Models illustrated above is SC945/945D/945H. Models SC940/940D/940H are identical except for the fact they do not have not have DPP slider and LED. -
Page 14: Rear Panel Features
Section 4 - Operation Rear Panel Features USB type-B for USB type-B for keyboard & USB port for DPP + status LED mouse Note: the model described in above image is SC945 (DVI-I video with DPP). The other models are identical except for the following: a. -
Page 15: Product Specifications
No. of Users Supported: Computer Video Input plug: No. of Computers Supported: 4 2 x DVI-I video ports (SC 940 & SC 945 models) No. of Displays Supported: 2 x DisplayPort video ports (SC 940D & SC 945D models) Console Keyboard Input:... -
Page 16: Before Installation
Section 4 - Operation Before Installation Where to locate the Product? Unpacking the Product The enclosure of the product is designed for desktop or under the Before opening the product packaging, inspect the packaging table configurations. An optional Mount Kit is available. condition to assure that product was not damaged during delivery. -
Page 17: Installation
Section 4 - Operation classical keyboard (HID) operation will be functional. It is Installation recommended to use standard USB keyboards. 4. Console USB mouse port supports Standard KVM Extender Connecting devices to product console composite device having a keyboard/mouse functions. Product requires connection of all devices and computers prior to powering it up. - Page 18 Section 4 - Operation When you power up your computers, the product emulates display, The USB device will be detected only if it is fully compliant with USB mouse and keyboard on each port and allows your computers to boot 1.1 or USB 2.0 standard and is included in the list of recognized USB normally.
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Page 19: Typical System Installation
Section 4 - Operation Typical system installation 4-PORT DUAL-HEAD SECURE KVM USER MANUAL... -
Page 20: Operation
Section 4 - Operation The user can select any other channel by pressing the appropriate Operation front panel push button. The mouse cursor will be positioned at the center of the selected Operating Product computer display. If computer is connected to multiple displays, the Self-Test Procedure: cursor will be positioned at the center of the primary display. - Page 21 Section 4 - Operation o When connecting a USB device that is not qualified Using "DPP Freeze" feature or rejected for security reasons to the product's DPP Move the "DPP Freeze" slider to lock DPP function to a specific port, the DPP LED will flash green and USB device will channel.
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Page 22: Troubleshooting Guide
Check AC power cable connection to make sure product receives contact Technical Support at power properly. Replace cable if needed. If problem persists, http://www.Vertiv.com contact your system administrator or our technical support. Problem: Product enclosure appears disrupted or all channel-select Important: This product is equipped with always-on active anti- LEDs flash continuously. - Page 23 Section 5 - Troubleshooting • Problem: Keyboard does not work (all channels) Try connecting mouse to a different USB port on computer. • Make sure the mouse works when directly connected to Solutions: computer, i.e. the HID USB driver is installed on computer; •...
- Page 24 Check that all video cables are properly connected to • product, computer, and display. Check that the USB device is properly connected to product • Check that cables are original cables supplied by Vertiv. console. • • With everything connected, power-cycle the product to reset Check that the DPP status LED is steady green.
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Page 25: Copyright And Legal Notice
Legal Notice Copyright and Legal Notice Vertiv, Vertiv Network Power and the Vertiv Network Power logo are trademarks or service marks of Vertiv Electric Co. Avocent and the Avocent logo are trademarks or service marks of Avocent Corporation. This document may contain confidential...
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