Motorola solutions MTP3000 Feature User Manual
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Motorola solutions MTP3000 Feature User Manual

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MTP3550 Feature User Guide
Mobile Release 2023.3
*MN001489A01*
NOVEMBER 2023
MN001489A01-BU
©
2023 Motorola Solutions, Inc. All Rights Reserved.

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  • Page 1 MTP3550 Feature User Guide Mobile Release 2023.3 *MN001489A01* NOVEMBER 2023 MN001489A01-BU © 2023 Motorola Solutions, Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    MN001489A01-BU Contents Contents List of Figures........................13 List of Tables........................14 Declaration of Conformity....................15 Safety Information......................16 Notice to Users (FCC)......................17 Notice to Users (Innovation, Science and, Economic Development Canada (ISED))......17 FCC Licensing Information........................17 Applying for Canadian License..................18 Intellectual Property and Regulatory Notices..............
  • Page 3 MN001489A01-BU Contents 2.5.1 Unlocking Your Radio......................33 2.5.2 Unblocking Your Radio.......................33 2.6 Locking or Unlocking the Keys or Buttons..................34 2.7 Display............................. 34 2.7.1 Configurable Idle Screen....................35 2.8 Status Icons............................. 35 2.9 Holding Your Radio.......................... 39 2.10 High or Low Audio Toggle......................40 2.10.1 Using High Audio......................
  • Page 4 MN001489A01-BU Contents 3.3.2 Making Group Calls in DMO....................53 3.3.3 Receiving Group Calls in Idle.....................53 3.3.4 D-PTT Preempt Group Call....................53 3.3.4.1 Preempting Group Calls..................54 3.3.5 Selecting DMO Communications Options................54 3.3.6 DMO Private Priority Call....................54 3.3.7 Talkgroup for Individual Calls..................... 55 3.3.8 Network Monitor.........................
  • Page 5 MN001489A01-BU Contents 4.3.1.3 Sending Store and Forward Messages..............69 4.3.1.4 Delivery Report.....................69 4.3.2 Inbox..........................71 4.3.2.1 Receiving New Messages..................71 4.3.2.2 Opening the Inbox....................72 4.3.2.3 Using Submenus in Inbox and Outbox..............72 4.3.2.4 Embedded Number....................73 4.3.2.5 Storing Numbers from Messages.................73 4.3.2.6 Calling Numbers from Messages.................
  • Page 6 MN001489A01-BU Contents 4.4.3 Deleting Numbers......................85 4.4.4 Deleting Contacts.......................86 4.4.5 Checking Capacity......................86 4.4.6 Dialing through the Contact List..................86 4.5 Bluetooth............................86 4.5.1 Bluetooth Settings......................86 4.5.1.1 Configuring Bluetooth Settings................87 4.5.2 Enabling and Disabling Bluetooth..................87 4.5.3 Pairing Bluetooth Devices with Your Radio................ 87 4.5.4 Devices..........................
  • Page 7 MN001489A01-BU Contents 4.8.7 Remote Control........................97 4.8.7.1 Status Remote Control..................97 4.8.7.2 SDS Remote Control....................98 4.8.7.3 Setting Remote Control..................98 4.9 Setup..............................98 4.9.1 Vibrate..........................98 4.9.1.1 Setting Default Vibrate..................98 4.9.1.2 Setting Detail Vibrate....................99 4.9.2 Ring Style...........................99 4.9.2.1 Setting Ring Style....................99 4.9.3 Set Volume........................100 4.9.3.1 Setting Volume....................
  • Page 8 MN001489A01-BU Contents 4.9.9.2 Setting the Time Manually.................. 108 4.9.9.3 Setting the Date Format..................109 4.9.9.4 Setting the Date Manually.................. 109 4.9.9.5 Setting Time Offset.....................109 4.9.9.6 Setting Automatic Updates for the Time and Date ..........109 4.9.10 Energy Economy......................110 4.9.10.1 Enabling or Disabling Energy Economy............110 4.9.10.2 Viewing the Energy Economy Status..............110 4.9.11 Transmission Power Class.....................
  • Page 9 MN001489A01-BU Contents 4.12 Favorites............................118 4.12.1 Adding Folders to Favorites....................118 4.12.2 Adding Contact Numbers to Favorites................119 4.12.3 Making Private Calls to Favorite Contacts..............119 4.12.4 Adding Talkgroups to Favorites..................119 4.12.5 Managing Folders in Favorites..................120 4.12.6 Deleting Items from Favorites Folder................120 4.12.7 Deleting All Items from Favorite Folders................
  • Page 10 MN001489A01-BU Contents 4.18.1 Viewing Data Statistics....................129 4.18.2 Viewing Encryption Status....................129 4.19 Crypto Menu..........................130 4.19.1 Enabling or Disabling SIM Card End-to-End Encryption..........130 4.19.2 Setting Clear Call Alarm....................131 4.19.3 Updating Encryption Keys....................131 4.19.4 Setting OPTA Filter......................131 4.19.5 Starting Crypto Registration................... 131 4.19.6 Setting DMO Encryption Mode..................132 Chapter 5: Features......................133 5.1 Ambience Listening (AL) Call......................133...
  • Page 11 MN001489A01-BU Contents 5.11 Radio Messaging System (RMS)....................144 5.11.1 Radio Messaging System Icons..................145 5.12 Radio User Assignment (RUA) and Radio User Identity (RUI)............ 145 5.13 SIM Card End-to-End Encryption....................146 5.14 Short Number Dial........................146 5.15 Talkgroup Dialing by Index......................147 5.15.1 Viewing the Talkgroup Speed Number................147 5.15.2 Selecting Talkgroups by Index..................
  • Page 12 MN001489A01-BU Contents Appendix A:  LED Indications..................158 Appendix B:  Troubleshooting..................159 Appendix C:  Maintenance....................162 C.1 Storage............................162 C.2 Extending Battery Life........................162 C.3 Battery Charging Temperature...................... 162 C.4 Additional Battery Warnings/Cautions................... 162 C.5 Looking after Your Radio....................... 163...

  • Page 13: List Of Figures

    MN001489A01-BU List of Figures List of Figures Figure 1: Charger Mode Screen........................24 Figure 2: MTP3x50 Series Controls and Indicators..................26 Figure 3: Default Home Screen with Icons....................... 34 Figure 4: Trunked Mode Operation........................47 Figure 5: Direct Mode Operation........................52 Figure 6: Communication through Repeaters....................56 Figure 7: Communication Through Gateways....................

  • Page 14: List Of Tables

    MN001489A01-BU List of Tables List of Tables Table 1: Special Notations..........................20 Table 2: Battery Icons............................24 Table 3: MTP3x50 Series Controls and Indicators....................26 Table 4: Text Entry Screen Icons........................29 Table 5: Keys Usage............................30 Table 6: Other Keys............................31 Table 7: Display..............................

  • Page 15: Declaration Of Conformity

    Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumberg II, 60196. Phone Number: 1-800-927-2744 Hereby declares that MTP3550 conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)

  • Page 16: Safety Information

    Product Safety Guide for Portable Two-Way Radios that contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com...

  • Page 17: Notice To Users (Fcc)

    Notice to Users (Innovation, Science and, Economic Development Canada (ISED)) The operation of your Motorola Solutions radio is subject to the Radiocommunications Act and must comply with rules and regulations of the Federal Government’s department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.

  • Page 18: Applying For Canadian License

    Applying for Canadian License Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.

  • Page 19: Intellectual Property And Regulatory Notices

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 20: Chapter 1: General Information

    MN001489A01-BU Chapter 1: General Information Chapter 1 General Information Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.

  • Page 21: Chapter 2: Getting Started

    MN001489A01-BU Chapter 2: Getting Started Chapter 2 Getting Started Familiarize yourself with basic information on how to use the radio. NOTE: MR19 is the highest release for Sales Model Number H63PCH6TZ8AN and H63UCH6TZ8AN. MR2022.3.1 is the lowest release for Sales Model Number H63PCH6TZ8BN. MR2023.3 is the lowest release for Sales Model Number H63UCH6TZ8BN.

  • Page 22: Inserting The Sim Card

    MN001489A01-BU Chapter 2: Getting Started 2.1.2 Inserting the SIM Card NOTE: MTP3500 800MHz and MTP3550 800 MHz are not fitted with a SIM latch. Prerequisites: Turn off your radio before inserting the SIM card. Procedure: 1. Remove the battery. 2. Open a plastic SIM card cover. 3.

  • Page 23: Installing The Battery

    2.1.5 Charging the Battery IMPORTANT: Use only Motorola Solutions-approved chargers, which provide optimal performance. Using other chargers may fail to fully charge, or reduce the life of the battery. Do not charge the battery in a hazardous area. Do not connect a radio without a battery to the charger.

  • Page 24: Battery Charging Indications

    MN001489A01-BU Chapter 2: Getting Started 2. Perform one of the following actions: ● Desktop chargers – insert the battery or the radio with the battery attached into the appropriate socket of the charger. Ensure that the battery/radio made good connection with the charger and that the LED on the charger is indicating that charging is in progress.

  • Page 25: Low Battery Indication

    The low battery alert can be programmed to be 5, 10, or 20 % of remaining capacity by your service provider. The default setting is 5 %. The service provider also configures how frequently the alert repeats. MTP3x50 Series Controls and Indicators The MTP3000 Series radio specifications are available at https://www.motorolasolutions.com/mtp3000.

  • Page 26: Figure 2: Mtp3X50 Series Controls And Indicators

    MN001489A01-BU Chapter 2: Getting Started Figure 2: MTP3x50 Series Controls and Indicators Table 3: MTP3x50 Series Controls and Indicators Annotation Description Talkgroup Knob Rotate to select a different talkgroup. Volume Knob...
  • Page 27 MN001489A01-BU Chapter 2: Getting Started Annotation Description Rotate to set the volume. Top Microphone Activated during Simplex, high audio calls such as Group Calls. Programmable Side button Programmable button, by default, the upper Programmable Side button is set to the Flip Display feature and the lower Programmable Side button is set to the Hi/Low Audio feature.

  • Page 28: Powering On The Radio

    MN001489A01-BU Chapter 2: Getting Started Annotation Description On/Off/End/Home key ● Press and hold to turn on/off your radio. ● Press to end calls. ● Press to return to the home screen. NOTE: If a message or notification is displayed on the radio and the Screen Saver activates, pressing On/Off/End/Home only deactivates the Screen Saver.

  • Page 29: Text Entry Icons

    MN001489A01-BU Chapter 2: Getting Started 2.4.1 Text Entry Icons In the text entry screen, icons tell you which text entry mode and method you are using. A character counter displayed on the text entry icon indicates the amount of characters that can be entered. Press the # key to toggle through the text entry modes.

  • Page 30: Keys Usage

    MN001489A01-BU Chapter 2: Getting Started 2. Use the Right or Left navigation key to select one of the following options: ● TAP – Enter letters, numbers, and symbols by pressing an alphanumeric key one or more times. ● iTAP – Allows the radio to predict each word as you press an alphanumeric key. NOTE: You can use these methods in the languages programmed in the radio.

  • Page 31: Writing In Itap Alphanumeric

    MN001489A01-BU Chapter 2: Getting Started Table 6: Other Keys Description Any numeric key ● In TAP press any key to reject word completion and continue with text entry A new completion will be displayed, if available, after the time-out for TAP expires.

  • Page 32: Writing In Tap Alphanumeric

    MN001489A01-BU Chapter 2: Getting Started 5. Press 3 key. The alternative row opens and shows D E F 3. 6. Continue entering the letters by pressing one key for each letter. Press 2, 8, 4, and 3 keys. NOTE: Automatic shift to upper case is used at the beginning of a message, after punctuation followed by space, or for the first letter of a word created as a new contact entry.

  • Page 33: Adding Words To The Dictionary

    MN001489A01-BU Chapter 2: Getting Started 3. Enter the word. Scroll the alternate line for a word option. Each option is successively highlighted and partially locked. 4. Enter the second part of the word. The first part remains unchanged (locked). The newly entered letters are highlighted and then locked while you scroll to the next word option.

  • Page 34: Locking Or Unlocking The Keys Or Buttons

    MN001489A01-BU Chapter 2: Getting Started Procedure: 1. Enter the PUK code at the prompt. NOTE: The PUK is a master code provided by your service provider. For radios with general PUK authentication, the PUK length is a fixed 8-digit code. For radios with BSI PUK authentication, the PUK length is configurable by your service provider up to a maximum of 8- digit code.

  • Page 35: Configurable Idle Screen

    MN001489A01-BU Chapter 2: Getting Started Table 8: Colors of the Soft Key Area Color Mode or State Light blue Normal TMO and DMO Modes Light red Emergency Mode or Disaster Alert Call Olive Local Site Trunking Mode Yellow Call Out – Standby Call Out –...

  • Page 36: Table 9: Status Icons

    MN001489A01-BU Chapter 2: Getting Started Depending on the current mode, the size of the UI icons is reduced to allow for more lines of text to be entered. NOTE: WAP related features are not supported from MR19.9 onwards for sales model number H63PCH6TZ8AN and H63UCH6TZ8AN.
  • Page 37 MN001489A01-BU Chapter 2: Getting Started Icon Description ● Solid – when the radio has detected the repeater (for example, when the radio receives a presence signal). ● Blinking – when the radio has not detected the repeater or during attachment. ●...
  • Page 38 MN001489A01-BU Chapter 2: Getting Started Icon Description Unread (New) WAP Message – Indicates that new page was loaded to the browser. Man Down (henceforth known as Fall Alert) Active – Indicates that the Man Down (Fall Alert) feature is active. Man Down (Fall Alert) Alert –...

  • Page 39: Holding Your Radio

    MN001489A01-BU Chapter 2: Getting Started Icon Description In High Security mode, when your radio processes only the encrypted information, this icon is always visible in when you are in the messages menu, for example, Inbox. NOTE: End-to-End Encryption is only applicable for sales model number H63PCH6TZ8AN and H63UCH6TZ8AN.

  • Page 40: High Or Low Audio Toggle

    MN001489A01-BU Chapter 2: Getting Started Simplex Calls When using high audio, hold your radio a vertical position with its top microphone 5–10 cm away from your mouth. Speak into the top microphone. Listen through the internal speaker. Keep the antenna at least 2.5 cm from your head and body.

  • Page 41: Using Low Audio

    MN001489A01-BU Chapter 2: Getting Started Keep the antenna at least 2.5 cm from your head and body. 2.10.2 Using Low Audio When and where to use: Placing or receiving a Phone, PABX, or Duplex Private call. Procedure: 1. Hold your radio as you would a telephone. 2.

  • Page 42: Table 11: Talkgroup Icons

    MN001489A01-BU Chapter 2: Getting Started These icons are displayed next to the talkgroup alias on idle display and when scrolling talkgroups in common or favorite folder lists. Table 11: Talkgroup Icons Icon Talkgroups in Common Folders Talkgroups in Favorite Folders TMO Talkgroup Icons In TMO Mode In TMO Mode...

  • Page 43: Entering Tmo Or Dmo Mode

    MN001489A01-BU Chapter 2: Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders Display when a DMO talkgroup is selected. General Icons Display when the radio is registered to a network that is not the home network. NOTE: The icon, also known as Migration icon, is only displayed on the top of the display as a status icon.

  • Page 44: Table 12: One-Touch Button Features

    MN001489A01-BU Chapter 2: Getting Started Table 12: One-Touch Button Features Feature Description Activation of Covert Mode Turns Covert Mode on or off. Add Bluetooth Device Activates scanning for Bluetooth devices. Any Network Selects any network. Any Talkgroup Network Selects any talkgroup network. Bluetooth Smart Proximity Activates scanning for Bluetooth Smart Proximity Pairing.
  • Page 45 MN001489A01-BU Chapter 2: Getting Started Feature Description Radio Messaging System Opens the RMS menu without activating RMS mode. (RMS) Man-Machine Inter- face (MMI) Menu RMS Mode Activation or De- Toggles the RMS feature on or off. activation Radio User Identity (RUI) Toggles the RUI feature of the radio.
  • Page 46 MN001489A01-BU Chapter 2: Getting Started Feature Description Toggle Hi or Low Audio Toggles audio between the external earpiece and the main speaker. NOTE: This feature is supported in emergency Full Duplex Pri- vate Calls (FDPC) mode. Press the One-Touch Button to toggle high or low audio state during incoming or outgoing emergency FDPC.

  • Page 47: Chapter 3: Modes

    MN001489A01-BU Chapter 3: Modes Chapter 3 Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. TMO enables various voice and data communication types. Examples are group calls and short data service messages.

  • Page 48: Receiving Group Calls In Idle

    MN001489A01-BU Chapter 3: Modes 2. Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. 3.1.3 Receiving Group Calls in Idle Procedure: 1. Your radio receives a Group Call. NOTE: The incoming Group Call is signaled by a Receiving Group Call tone. 2.

  • Page 49: Preempting Group Calls

    MN001489A01-BU Chapter 3: Modes 3.1.5.1 Preempting Group Calls NOTE: Your radio can only support either the D-PTT Tone feature or D-PTT Preempt Group Call feature at a time. Procedure: 1. Your radio receives a Group Call. 2. Press the PTT button twice on the radio or the Remote Control Unit (RCU). Call preempt is triggered.

  • Page 50: Dgna Auto Reselect Group

    MN001489A01-BU Chapter 3: Modes 3.1.6.3 DGNA Auto Reselect Group DGNA Auto Reselect allows your radio to return to the previous selected talkgroup. Your network operator assigns a talkgroup to your radio through DGNA. When the assigned talkgroup is deassigned, your radio automatically returns to the previous talkgroup.

  • Page 51: Assistance Call

    MN001489A01-BU Chapter 3: Modes 3.1.8 Assistance Call This feature allows you to make private calls to ask for assistance in normal and noncritical situations. NOTE: Your service provider can configure the number, priority, and the type of the call (simplex or duplex).

  • Page 52: Exiting Local Site Trunking

    MN001489A01-BU Chapter 3: Modes ● Your radio sounds an Entering Local Site Trunking tone. ● Display shows the Local Area Service message. NOTE: Noticeable only on the color display. ● Any call in progress is dropped upon entering Local Site Trunking Mode. If configured by your service provider, this message/alert is periodically repeated to remind you that your radio is still operating in Local Site Trunking Mode.

  • Page 53: Entering Dmo Mode

    MN001489A01-BU Chapter 3: Modes 3.3.1 Entering DMO Mode Procedure: To enter the DMO Mode: ● From the home screen, press the Menu key. Select Networks → Direct Mode. ● From the home screen, press the Menu key. Select Options → Direct Mode. 3.3.2 Making Group Calls in DMO The Group Call is received by all members of the selected group who have their units turned on and are in...

  • Page 54: Preempting Group Calls

    MN001489A01-BU Chapter 3: Modes 3.3.4.1 Preempting Group Calls NOTE: Your radio can only support either the D-PTT Tone feature or D-PTT Preempt Group Call feature at a time. Procedure: 1. Your radio receives a Group Call. 2. Press the PTT button twice on the radio or the Remote Control Unit (RCU). Call preempt is triggered.

  • Page 55: Talkgroup For Individual Calls

    MN001489A01-BU Chapter 3: Modes 3.3.7 Talkgroup for Individual Calls Talkgroup for Individual Calls is a talkgroup that operates on a separate frequency allocated for individual (private) calls only. Using this talkgroup optimizes frequency resources and helps not to block other talkgroups.

  • Page 56: Communication Through Repeaters

    MN001489A01-BU Chapter 3: Modes 2. Select Network Monitor. 3.3.9 Communication through Repeaters Radios that are out of range and cannot communicate directly with each other in Direct Mode Operation (DMO) can do it through the repeater. The repeater is a radio that repeats all communication on a chosen channel, and as a result increases radios DMO range.

  • Page 57: Gateway And Repeater Synchronization

    MN001489A01-BU Chapter 3: Modes Figure 7: Communication Through Gateways Radio behavior when radio detects a potential repeater signal or connects to a gateway: ● Radio sounds a tone sounds. ● Radio displays Gateway available. ● Radio displays an appropriate icon. Radio behavior when radio loses connection with the gateway: ●...

  • Page 58: Transmit Inhibit Mode

    MN001489A01-BU Chapter 3: Modes ● No direct DMO communications are permitted. In the second scenario, while the radio receives individual calls and group calls, and replying to individual calls is possible, replying to group calls is not possible. Transmit Inhibit Mode The Transmit Inhibit (TXI) Mode is a mode in which the radio sends no radio transmissions.

  • Page 59: Emergency Operations

    MN001489A01-BU Chapter 3: Modes Emergency Operations Emergency Operations are used in critical situations. Pressing and holding the Emergency button, or entering the Emergency Number and pressing the Send key, activates one or more services (depending on your service provider settings). NOTE: It is possible to turn on the radio by pressing the Emergency button.

  • Page 60: Making Emergency Group Calls

    MN001489A01-BU Chapter 3: Modes 3.5.2.1 Making Emergency Group Calls Prerequisites: Ensure that your radio is in Emergency Mode. Procedure: 1. Press and hold the PTT button. 2. Wait for the talk permit tone (if configured) and talk. 3. Release the PTT button to listen. NOTE: It is possible to cancel a triggered emergency group call in TMO.

  • Page 61: Emergency Sds Status

    MN001489A01-BU Chapter 3: Modes Emergency Full Duplex Private Calls (FDPC) supports high/low audio state. The audio state is configurable. You can select the audio state during incoming or outgoing emergency FDPC by toggling hi or low audio during active Emergency FDPC. 3.5.5 Emergency SDS Status The radio sends a status message with a preprogrammed value to the destination address set by your...

  • Page 62: Silent Emergency Mode

    MN001489A01-BU Chapter 3: Modes 3.5.8 Silent Emergency Mode The Silent Emergency Mode is a type of emergency services that provides no audible indications nor keypad tones at the entrance. All the display indications are as in the home mode. However, the radio cannot use any services except for: ●...

  • Page 63: Emergency Mode By Dialing

    MN001489A01-BU Chapter 3: Modes To initiate the emergency alert, the radio must be in MS-MS DMO mode or out of coverage in TMO mode. The alert is not sent to the dispatch console. To receive the emergency alert, the radio must be in DMO or TMO, within RF range of the initiating radio, and must not be in a call.

  • Page 64: Initializing Disaster Alert Calls

    MN001489A01-BU Chapter 3: Modes ● No other services can interrupt this type of call. ● Hot Mic functionality cannot be used. ● Speech can only be in Clear mode, even if any of the encryption services are enabled. The only exception is E2E Encryption.

  • Page 65: Repeater Mode

    MN001489A01-BU Chapter 3: Modes Repeater Mode NOTE: This is a Software Selling Feature. The Repeater Mode provides repeater connectivity between radios operating in the DMO Mode. Figure 8: Repeater Mode Operation When the radio is in DMO repeater mode, it extends the DMO range by retransmitting received information from one radio to another.

  • Page 66: Chapter 4: Main Menu

    MN001489A01-BU Chapter 4: Main Menu Chapter 4 Main Menu This chapter contains information on items in the main menu. You can enter the menu items during a call. If not programmed otherwise by your service provider the radio exits the menu, when a new call starts. IMPORTANT: Some menu items are model-specific and may not be activated or available on your radio.

  • Page 67: Messages

    MN001489A01-BU Chapter 4: Main Menu Menu Icon Description Security Lets you turn on/off and verify security features, and change passwords. Setup Allows you to customize your radio. Group Setup Contains additional menu items for Scanning Talkgroups features. Favorites Contains shortcuts to frequently used talkgroups and contact numbers. My Info Displays information about your radio and its numbers.

  • Page 68: New Message

    MN001489A01-BU Chapter 4: Main Menu 4.3.1 New Message This menu item allows you to create a new message. NOTE: While editing a text, Status Icons change their appearance and only four of them are displayed: Tower, Signal Strength, Emergency, and Battery. The text.| Send Delete...

  • Page 69: Sending Store And Forward Messages

    MN001489A01-BU Chapter 4: Main Menu 4.3.1.3 Sending Store and Forward Messages Prerequisites: Ensure that your service provider enables the Store and Forward feature. Procedure: 1. From the home screen, press the Menu key. 2. Select Messages → New Message. 3. Press the Menu key and select Message Setup → On/Offline users. 4.
  • Page 70 MN001489A01-BU Chapter 4: Main Menu If the radio receives the Delivery Report after a longer period and your service provider configures the functionality of the Delivery Report Notifications, the radio displays the following results: ● Saves the Delivery Report and a copy of the message in the Outbox. ●...

  • Page 71: Inbox

    MN001489A01-BU Chapter 4: Main Menu 4.3.2 Inbox The inbox folder contains up to 100 new or old incoming messages, depending on the length of the messages. The Messages sub-menu indicates the number of the messages. For example, if the indication is 2/4, it means that two unread and four read messages are in the inbox.

  • Page 72: Opening The Inbox

    MN001489A01-BU Chapter 4: Main Menu 4.3.2.2 Opening the Inbox Procedure: 1. From the home screen, press the Menu key. 2. Select Messages → Inbox. The radio displays the status of the inbox for a few seconds (if any): ● No New or Old Messages ●...

  • Page 73: Embedded Number

    MN001489A01-BU Chapter 4: Main Menu Option Actions Invoking the edit screen with previously en- a. Select Resend and edit the text. tered text to the same recipient b. To send, perform one of the following op- tions: ● Select Send. ●...

  • Page 74: Calling Numbers From Messages

    MN001489A01-BU Chapter 4: Main Menu When and where to use: You can save the number of the sender or embedded number from the message to a new or existing contact. Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 75: Making Group Calls On The Talkgroup Of The Message Sender

    MN001489A01-BU Chapter 4: Main Menu 4.3.2.7 Making Group Calls on the Talkgroup of the Message Sender The Embedded Number feature is enabled by your service provider. Procedure: 1. From the home screen, press the Menu key. 2. Select Messages → Inbox. 3.

  • Page 76: Call-Out (Co) Box

    MN001489A01-BU Chapter 4: Main Menu Icon Description Delivery Failed Successful Outgoing Message Failed Outgoing Message Protected Message Delivery in Progress Protected Message Delivery Accomplished Protected Message Delivery Failed Successful Outgoing Protected Message Failed Outgoing Protected Message 4.3.4 Call-Out (CO) Box CO Box contains incoming and outgoing Call-Out messages.

  • Page 77: Radio Messaging System (Rms) Box

    MN001489A01-BU Chapter 4: Main Menu 4.3.5 Radio Messaging System (RMS) Box RMS Box stores all incoming and outgoing Radio Messaging System (RMS) messages, both Status messages and Free Text messages. 4.3.6 Wireless Application Protocol (WAP) Box Each WAP Push message can be loaded immediately or stored as a message in WAP Box. NOTE: This feature is not supported from MR19.9 onwards for sales model number H63PCH6TZ8AN and H63UCH6TZ8AN.

  • Page 78: Predefined Templates

    MN001489A01-BU Chapter 4: Main Menu 2. Select Messages → Templates. 3. Highlight the required template and press Menu. 4. Manage the templates by using the following options: Option Actions Viewing the template Select View. Deleting the template Select Delete. Editing the template a.

  • Page 79: Status Messages

    MN001489A01-BU Chapter 4: Main Menu ● Press the PTT button ● Press the Send key You can edit the predefined template before you send it. Press the Menu key and select Edit. The edit screen opens with the template text. You are only allowed to replace the existing text. 4.3.9 Status Messages The radio allows you to send two types of status messages: statuses and targeted statuses.

  • Page 80: Targeted Status Messages

    MN001489A01-BU Chapter 4: Main Menu Option Actions Sending new status messages a. Enter a 5-digit status message number. b. Press Send. 4.3.9.3 Targeted Status Messages The Targeted Status Messages feature enables sending status messages to addresses that can be selected by the user.

  • Page 81: Additional Address

    MN001489A01-BU Chapter 4: Main Menu Option Actions The radio is not in the RMS a. Perform one of the following actions: mode ● From the home screen, press Menu → Messages → Send RMS/FMS. ● Press and hold the One Touch Button configured to dis- play the Send RMS/FMS menu.

  • Page 82: Selecting Additional Address

    MN001489A01-BU Chapter 4: Main Menu 4.3.11.2 Selecting Additional Address Procedure: 1. From the home screen, press the Menu key. 2. Select Messages → Additional Address → Select Address. The radio displays a list of aliases. 3. Highlight your alias and press Select. 4.3.11.3 Viewing Additional Address Procedure:...

  • Page 83: Deleting Additional Address

    MN001489A01-BU Chapter 4: Main Menu 3. Highlight the alias. 4. Press Menu key. 5. Select Edit. 6. Press Change. 7. Enter new values of the Alias and ISSI/ITSI/GSSI fields, press Done key. Result: The changed alias appears in the list of available aliases. There is no possibility to have two Additional Address items with the same Additional Address Alias.

  • Page 84: Creating Contacts

    MN001489A01-BU Chapter 4: Main Menu Type Each contact must be assigned to one of the following types: Table 19: Contact Types Contact Icon Description Private Cannot have a speed dial number. Mobile Home Work PABX Other Pickers Indicate more than one number in a contact. # (number) Each contact entry must contain a number.

  • Page 85: Editing Contacts

    MN001489A01-BU Chapter 4: Main Menu 6. If needed, highlight Speed # and press Change. Enter the speed dial number (1–1000) and press NOTE: If the entered number exist, the radio displays Overwrite?. Press Yes to confirm, or No to enter the speed dial number again. 7.

  • Page 86: Deleting Contacts

    MN001489A01-BU Chapter 4: Main Menu 4.4.4 Deleting Contacts Procedure: 1. From the home screen, press Contcs. 2. Highlight a contact you want to delete. 3. Press the Menu key. 4. Select Delete contact. 5. Select Yes. 4.4.5 Checking Capacity When and where to use: To see how many numbers are stored in the radio. Procedure: 1.

  • Page 87: Configuring Bluetooth Settings

    NOTE: This setting does not affect the Motorola Solutions headset with PTT (NNTN8143_ or NNTN8191_) as it is always in the GC Optimized mode.

  • Page 88: Devices

    MN001489A01-BU Chapter 4: Main Menu 2. Select Bluetooth → Add Device. Ensure that the device you want to connect with is in pairing mode. The radio lists available devices that can be paired with your radio. 3. Highlight the required device and select Connect. NOTE: Press accessory PTT button to improve the connection between the accessory and radio.

  • Page 89: Disconnecting All Devices

    MN001489A01-BU Chapter 4: Main Menu ● Name – shows the name of the device (up to 32 characters long). The name is editable only if it has not been pre-set by the service provider. ● Type – displays the device type. This menu item cannot be configured. ●...

  • Page 90: Viewing Detected Beacons

    MN001489A01-BU Chapter 4: Main Menu 4.5.6.1 Viewing Detected Beacons Prerequisites: Turn on Indoor Location. If Indoor Location is turned off, the screen displays Service Restricted. Procedure: 1. From the home screen, press the Menu key. 2. Select Bluetooth → Indoor Location. 3.

  • Page 91: Man Down (Fall Alert)

    MN001489A01-BU Chapter 4: Main Menu Man Down (Fall Alert) NOTE: This is a Software Selling Feature. Man Down (henceforth known as Fall Alert) alerts when no movement occurs for a set time or the radio stays at an angle of tilt below a defined value. The radio alerts you when: ●...

  • Page 92: Protecting The Radio With A Pin Code

    MN001489A01-BU Chapter 4: Main Menu 4.8.1.1 Protecting the Radio with a PIN Code Procedure: 1. From the home screen, press the Menu key. 2. Select Security → PIN Protect. 3. Select On. 4. Enter the PIN code. NOTE: To increase security, set your own PIN code. By default the PIN code are all zeros (depending on the length of the PIN code).

  • Page 93: Keypad Lock Notification

    MN001489A01-BU Chapter 4: Main Menu 4.8.2.1 Keypad Lock Notification When the keypad is locked, your service provider can configure one of the following instructions: None No notification is displayed. Notification Only Keys Locked is displayed. Notification and Instruction Press Menu * to lock/unlock keypad is displayed. 4.8.2.2 Setting Automatic Keylock Delay Procedure:...

  • Page 94: Viewing Air Encryption State

    MN001489A01-BU Chapter 4: Main Menu 4.8.3.1 Viewing Air Encryption State Procedure: 1. From the home screen, press the Menu key. 2. Select Security → AirEncrypt. Your radio displays: ● Air Encryption Is Off – The Air Encryption is not activated. ●...

  • Page 95: Tmo Sck

    MN001489A01-BU Chapter 4: Main Menu The SCK air interface encryption provides service confidentiality between radios and infrastructure when in TMO, and between radios when in DMO. A radio is capable of being loaded with up to 32 SCKs. Specific keys are used for encrypting the air interface. Any mismatch between radios and/or infrastructure impacts communication –...

  • Page 96: Changing Dmo Sck

    MN001489A01-BU Chapter 4: Main Menu 4.8.5.3 Changing DMO SCK IMPORTANT: Changing this setting may cause radios not to operate correctly. Procedure: 1. From the home screen, press the Menu key. 2. Select Security → DMO SCK. 3. Press Next. 4. Radio displays Change to version. 5.

  • Page 97: Setting Vibrate In Covert Mode

    MN001489A01-BU Chapter 4: Main Menu 2. Select Security → Covert Mode. 3. Select one of the following options: ● On – All tones are set to off, and the backlight and the LED are disabled immediately. The group audio is routed to the earpiece. The radio displays Covert Mode On. ●...

  • Page 98: Sds Remote Control

    MN001489A01-BU Chapter 4: Main Menu Send firmware version and TEI The radio sends back an SDS message with its firmware version and TEI. NOTE: If the sending Individual Short Subscriber Identity (ISSI) is not on the Allowed ISSIs list, the receiving radio ignores the task.

  • Page 99: Setting Detail Vibrate

    MN001489A01-BU Chapter 4: Main Menu 4.9.1.2 Setting Detail Vibrate Procedure: 1. From the home screen, press the Menu key. 2. Select Setup → Vibrate → Custom..3. Select one of the following options: ● Duplex Calls – Sets the vibrate settings for Phone, PABX, and Duplex Private calls. ●...

  • Page 100: Set Volume

    MN001489A01-BU Chapter 4: Main Menu 4.9.3 Set Volume This menu item allows you to adjust the Speaker and Earpiece tone volumes. 4.9.3.1 Setting Volume Procedure: 1. From the home screen, press the Menu key. 2. Select Setup → Set Volume. 3.

  • Page 101: Setting Data Function

    MN001489A01-BU Chapter 4: Main Menu To connect your radio accessory connector to the external device, use the PMKN4124 (for E2E KVL) or PMKN4127 (for AIE and Authentication KVL) cable. The external device must run an application complying with the TETRA standards. NOTE: ●...

  • Page 102: Howling Suppression

    MN001489A01-BU Chapter 4: Main Menu 4.9.6.2 Howling Suppression The howling suppression is a mode increasing the stability of the acoustic feedback loop. The radio eliminates howling caused by the feedback loop from the receiving radios to the sending radio in simplex calls.

  • Page 103: Tones

    MN001489A01-BU Chapter 4: Main Menu ● Keypad ● Tones ● Call-Out The Volume Control Mode is configurable using the Customer Programming Software (CPS). NOTE: When a volume control capable Bluetooth device is connected, the radio always uses the Common setting. You can configure the maximum volume offsets (dB) and the volume range (dB) through CPS.

  • Page 104: All Tones

    MN001489A01-BU Chapter 4: Main Menu 4.9.7.2 All Tones You can activate/deactivate all tones. 4.9.7.2.1 Setting All Tones Procedure: 1. From the home screen, press the Menu key. 2. Select Setup → Tones → All Tones. 3. Select one of the following options: ●...

  • Page 105: Periodic Alert

    MN001489A01-BU Chapter 4: Main Menu 4.9.7.5 Periodic Alert You can activate/deactivate periodic tone indication for the missed calls, the unread messages, and low battery level. For each notification, your radio generates an unread message tone with the amber LED color indication. 4.9.7.5.1 Setting Periodic Alert Procedure:...

  • Page 106: Setting Flip Display

    MN001489A01-BU Chapter 4: Main Menu 4.9.8.1 Setting Flip Display When and where to use: The feature is useful for a user who has to wear the radio on a shoulder, belt, or lapel and at the same time wishes to read the display upside down. Procedure: 1.

  • Page 107: Setting Backlight

    MN001489A01-BU Chapter 4: Main Menu 3. Select one of the following options: ● Activate – To activate or deactivate this feature. Select one of the following sub-options: ○ Auto – Automatically displays the screen saver when the radio is inactive for a pre-determined period.

  • Page 108: Setting Wallpaper

    MN001489A01-BU Chapter 4: Main Menu ● 30 seconds – Turns off the radio display after 30 seconds. ● 1 minute – Turns off the radio display after 1 minute. ● 2 minutes – Turns off the radio display after 2 minutes. ●...

  • Page 109: Setting The Date Format

    MN001489A01-BU Chapter 4: Main Menu 3. Enter current time using Navigation keys or keypad. 4. Press Done. 4.9.9.3 Setting the Date Format Procedure: 1. From the home screen, press the Menu key. 2. Select Setup → Time & Date → Format → Format Date. 3.

  • Page 110: Energy Economy

    MN001489A01-BU Chapter 4: Main Menu ● Off – All the infrastructure information are ignored. The radio uses internal time and offset. ● Time Only – Time displayed is calculated from the offset programmed by your service provider added or subtracted from the infrastructure time. ●...

  • Page 111: Selecting Rf Power

    MN001489A01-BU Chapter 4: Main Menu Transmission Power feature enables your radio to choose whether to transmit with Class 3, Class 3L or Class 4. The RF Power icon indicates when the radio uses this feature. NOTE: Class 3 only available for Sales Model Number H63PCH6TZ8BN and H63UCH6TZ8BN. 4.9.11.1 Selecting RF Power When and where to use: Use this procedure when you are entering the area that requires higher signal...

  • Page 112: Book On

    MN001489A01-BU Chapter 4: Main Menu ● Bluetooth Headset – Select an accessory from the list of available Bluetooth headsets. 4.9.13 Book On This menu item allows you to edit RUA/RUI feature settings to automatically accept or reject book on requests. 4.9.14 Rotary Knob This menu item allows you to set all the related functionality of the Volume Knob and Talkgroup Knob.

  • Page 113: Setting Rotary Knob Scroll Range

    MN001489A01-BU Chapter 4: Main Menu 3. Select one of the following options: ● On – Scrolling through the talkgroup list is looped or is moved to the next folder. ● Off – Scrolling through the talkgroup list stops after reaching first or last talkgroup in the current selected folder.

  • Page 114: Default Setting

    MN001489A01-BU Chapter 4: Main Menu ● Volume Adjust. – Sets the Side buttons to adjust volume level. ● OTB Feature – Sets the Side buttons to the predefined One-Touch Button features. 4.9.15 Default Setting This sub-menu item resets the radio back to default settings. 4.9.15.1 Selecting Default Setting Procedure:...

  • Page 115: Standard Home Group

    MN001489A01-BU Chapter 4: Main Menu ● Group Mappings – When changing modes the radio enters the DMO Home Group unless a Group Mapping is configured. If Group Mappings are configured, they will take precedence and the DMO Talkgroup mapped to the current TMO Talkgroup is used. ●...

  • Page 116: Setting Scan Lists

    MN001489A01-BU Chapter 4: Main Menu ● Delete – Erases this group from the active scan list. ● Priority and select new priority to Low, Medium or High. 4.10.2.3 Setting Scan Lists When and where to use: If you want to set up any scan list. Procedure: 1.

  • Page 117: Adding Talkgroups To Favorite Folders

    MN001489A01-BU Chapter 4: Main Menu 4.10.3.2 Adding Talkgroups to Favorite Folders Procedure: 1. From the home screen, press the Menu key. 2. Select Group Setup → My Groups. 3. Select <FolderName>. 4. Select [New Group]. 5. Select the required talkgroup by Folder or by alphabetic search. 4.10.3.3 Editing My Folder List Procedure:...

  • Page 118: Enabling Or Disabling Call Waiting

    MN001489A01-BU Chapter 4: Main Menu 4.11.1.1 Enabling or Disabling Call Waiting When and where to use: To enable or disable Call Waiting for your radio. Procedure: 1. From the home screen, press the Menu key. 2. Select Individual Setup → Trunked Mode → Call Waiting. 3.

  • Page 119: Adding Contact Numbers To Favorites

    MN001489A01-BU Chapter 4: Main Menu 2. Select Favorites → [New Folder] 4.12.2 Adding Contact Numbers to Favorites Procedure: 1. From the home screen, press the Menu key. 2. Select Contacts 3. Highlight a contact that you want to add to Favorites and using the Left or Right Navigation key select the required number.

  • Page 120: Managing Folders In Favorites

    MN001489A01-BU Chapter 4: Main Menu ● TG by abc – contains talkgroups arranged alphabetically. 3. Find and highlight a talkgroup that you want to add to Favorites. 4. Press the Menu key and select Add to Favorites. 5. Select a folder you want to add the talkgroup to and press Select. 4.12.5 Managing Folders in Favorites Procedure:...

  • Page 121: My Info

    MN001489A01-BU Chapter 4: Main Menu 4.13 My Info This sub-menu allows you to view your own private, phone, and radio info. 4.13.1 Viewing and Modifying Personal Information Procedure: 1. From the home screen, press the Menu key. 2. Select My Info. 3.

  • Page 122: Calling From Recent Calls

    MN001489A01-BU Chapter 4: Main Menu 5. Press the Menu key. 6. Select View. NOTE: Press Down Navigation key to bypass first two steps. Call time information is only available if the time and date are set in the radio. Call duration is not available in the missed calls list.

  • Page 123: Deleting Recent Calls

    MN001489A01-BU Chapter 4: Main Menu 4.14.4 Deleting Recent Calls Procedure: 1. From the home screen, press the Menu key. 2. Select Recent Calls. 3. Select one of the following options: ● Dialed ● Received ● Missed 4. Highlight the required call and press Menu. 5.

  • Page 124: Editing Menu Shortcut Lists

    MN001489A01-BU Chapter 4: Main Menu 4.15.2 Editing Menu Shortcut Lists Procedure: 1. From the home screen, press the Menu key. 2. Select Shortcuts. 3. Highlight a required shortcut and press Menu. 4. Select one of the following options: ● Edit – Changes the assigned key. Type required number and press OK. NOTE: Type a number between 1–20.

  • Page 125: Network Select

    MN001489A01-BU Chapter 4: Main Menu 4.16.2 Network Select This sub-menu item allows you to select a network to register your radio. Network Sel is available only in TMO or Gateway mode, otherwise your radio display Service Restricted message. 4.16.2.1 Selecting Your Network Procedure: 1.

  • Page 126: Talkgroup Network Select

    MN001489A01-BU Chapter 4: Main Menu 4.16.4 Talkgroup Network Select This sub-menu item allows you to select one or multiple networks to register your radio accordingly to the selected talkgroup. TG Net Sel is available when the selected talkgroup is a Any Net talkgroup or a InterSystem Interface (ISI) talkgroup, otherwise your radio display Service Restricted message.

  • Page 127: Location

    MN001489A01-BU Chapter 4: Main Menu all networks allowed for scanning and registration. If the talkgroup selected is an ISI talkgroup, this menu displays all talkgroup linked networks allowed for scanning and registration. Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 128: Changing Gnss Accuracy

    MN001489A01-BU Chapter 4: Main Menu 3. Select one of the following options: ● Position – Displays detailed information on your radio current position: time, N (latitude), E (longitude), H (height), Sats Used (a number of tracked satellites), B (bearing), HS (horizontal speed), LC (level of confidence).

  • Page 129: Deleting All Backlog Reports

    MN001489A01-BU Chapter 4: Main Menu 2. Select Location → Backlog → Reports. The radio displays the number of backlog reports stored. 4.17.5.3 Deleting All Backlog Reports Procedure: 1. From the home screen, press the Menu key. 2. Select Location → Backlog → Delete All. 4.18 Packet Data NOTE: This is a Software Selling Feature.

  • Page 130: Crypto Menu

    MN001489A01-BU Chapter 4: Main Menu 2. Select Packet Data → Encryption. 3. The encryption state of the ongoing packet data session is displayed: ● Packet Data Channel Clear ● Packet Data Channel Encrypted ● Encryption N/A (clear) 4.19 Crypto Menu This sub-menu allows you to manage SIM card based End-to-End Encryption.

  • Page 131: Setting Clear Call Alarm

    MN001489A01-BU Chapter 4: Main Menu 4.19.2 Setting Clear Call Alarm When and where to use: The Clear Call Alarm menu is used to configure an alarm tone to notify on any clear transmission. Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 132: Setting Dmo Encryption Mode

    MN001489A01-BU Chapter 4: Main Menu Procedure: 1. From the home screen, press the Menu key. 2. Select Crypto Menu → Crypto Registr. 3. Select Start Registr to start the registration. 4.19.6 Setting DMO Encryption Mode Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 133: Chapter 5: Features

    MN001489A01-BU Chapter 5: Features Chapter 5 Features Ambience Listening (AL) Call Ambience Listening Call allows a dispatcher to make a special call that allows listening to the conversations and background noises within the range of the microphone of a particular radio. The call is set up without any indication to the affected radio, and any lower priority ongoing voice call or packet data transfer may be preempted.

  • Page 134: Bluetooth Interactions

    MN001489A01-BU Chapter 5: Features ● Allow radio collaboration with various Bluetooth sensors or data capture devices, for example biometric sensors, bar code scanners, or firearm devices. ● Increase connectivity with secure packet data services between the radio and a data device or a smartphone running appropriate applications.

  • Page 135: Bluetooth Smart Proximity Pairing

    MN001489A01-BU Chapter 5: Features 5.2.4 Bluetooth Smart Proximity Pairing With the use of Proximity Pairing, you can instantly connect your radio with Bluetooth Low Energy (BTLE) devices. BTLE devices are various types of sensors the radio can be paired with using Bluetooth, for example gas or heart rate sensors.

  • Page 136: Call-Out

    MN001489A01-BU Chapter 5: Features Call-Out NOTE: This is a Software Selling Feature. For those who use DMO mode, you are recommended to apply DMO SCK for data confidentiality. This feature allows you to receive Call-Out alerts. On receiving the Call-Out messages, the radio interrupts current services and attends to the Call-Out alert without any further delay.

  • Page 137: Call-Out Modes Interaction

    MN001489A01-BU Chapter 5: Features Simple Call-Out An alert with the functionality similar to full Call-Out but without the information phase. There are two types of Simple Call-Out: With user receipt The Call-Out mode is ended when the acknowledgment timer runs out, or when you select Accept, Reject, Standby, or reply with a text message.

  • Page 138: Collaborative Messaging

    MN001489A01-BU Chapter 5: Features ● Menu NOTE: If your service provider allowed it, you can stop the alert tone by pressing any key. Information Phase You are still in the Call-Out mode and you can receive more detailed information about the incident that occurred through subsequent text or a voice message.

  • Page 139: Enhance Gnss Performance

    MN001489A01-BU Chapter 5: Features ● GPS + BeiDou IMPORTANT: Where the signals from satellites are not available, the GNSS Location Service does not work. This usually happens when your radio cannot establish a view of a wide area of open sky. An example would be when the GNSS antenna is covered or facing the ground.

  • Page 140: Location Report Backlog

    MN001489A01-BU Chapter 5: Features This feature works best where there is nothing between your radio and a large amount of open sky. To maximize the ability of your radio to determine a location fix, avoid closed space, tall buildings, and foliage. If possible, do not use this feature in underground parking lots, tunnels, under bridges, and close to high buildings.

  • Page 141: Gnss Accuracy

    MN001489A01-BU Chapter 5: Features ● Letter Code – Grid zone or square on the map for different coordinate standard. ● Latitude – Expressed in degrees, minutes, and seconds. ● Longitude – Expressed in degrees, minutes, and seconds. ● Number of satellites – Used to calculate the location. In general, more satellites provides better accuracy. The maximum is 12 satellites.

  • Page 142: Private Call

    ● Full Duplex ● PSTN (Telephony) ● PABX The following are private calls that needs to be blocked in DMO: ● Calls between Motorola Solutions radios ● Calls using Repeater ● Calls using Gateway 5.8.1.1 Making Private Calls Procedure: 1. From the home screen, enter a number.

  • Page 143: Phone And Pabx Calls

    Full Duplex ● PSTN (Telephony) ● PABX The following are private calls that needs to be blocked in DMO: ● Calls between Motorola Solutions radios ● Calls using Repeater ● Calls using Gateway 5.8.2.1 Making Phone or PABX Calls When and where to use: This feature is only available in Trunked Mode Operation (TMO).

  • Page 144: Receiving Individual Calls

    MN001489A01-BU Chapter 5: Features 5.8.3 Receiving Individual Calls Procedure: 1. Use one of the following methods to answer a private, phone, or Private Automatic Branch Exchange (PABX) call. ● Press the PTT button. ● Press the Send key. 2. To end the call, press the End key. MS-ISDN This feature adds to your radio ISDN number.

  • Page 145: Radio Messaging System Icons

    MN001489A01-BU Chapter 5: Features The latest RMS free text is kept on the home screen until the next power cycle. The latest received or sent RMS status is kept on the home screen until the next power cycle or up to 30 seconds (depending on the settings configured by your service provider).

  • Page 146: Sim Card End-To-End Encryption

    MN001489A01-BU Chapter 5: Features Force Off Your service provider can log you off. Radio displays Force Off. 5.13 SIM Card End-to-End Encryption The following table presents interactions occurring between radios with and without SIM cards. SIM cards provide End-to-End Encryption. NOTE: SIM card End-to-End Encryption supports the Federal Office for Information Security of Germany (BSI) feature only.

  • Page 147: Talkgroup Dialing By Index

    After a Permanent Disable, your service provider cannot enable your radio. It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions.

  • Page 148: Temporary Disable Or Enable

    MN001489A01-BU Chapter 5: Features 5.17 Temporary Disable or Enable Your radio is provided with a feature that allows your service provider to disable it temporarily in case it is stolen. When your radio is disabled or is powered up in disabled state, it looks and acts like it is turned off. If your radio is found, your service provider can enable it again over the air.

  • Page 149: Tips For Browsing

    MN001489A01-BU Chapter 5: Features Procedure: 1. Press Menu or Menu key. 2. Usually, it brings up the Navigate pane, or the last browser menu pane. NOTE: If the web page you navigated to has two or more soft keys/options, the Options pane pops up.

  • Page 150: Creating Hotkeys

    MN001489A01-BU Chapter 5: Features 2. Scroll to Bookmarks pane. 3. Scroll to the required bookmark and select Go. The bookmark downloads the selected page from the web. 5.18.4.4 Creating Hotkeys Procedure: 1. Enter the browser. 2. Scroll to Bookmarks pane. 3.

  • Page 151: Disabled Packet Data Service

    MN001489A01-BU Chapter 5: Features 5.18.5 Disabled Packet Data Service If there is no Packet Data Service, your radio displays Error: No Network Available when entering the browser for the first time. Select Left Soft key to retry entering, or Right Soft key to enter the browser menu. When re-entering the browser with previously available Packet Data, the radio displays the last browsed page, or the last page to which you navigated off-line.

  • Page 152: Browser Menu Panes Overview

    MN001489A01-BU Chapter 5: Features Key Press Action Up Navigation key While in list of options, moves up one line. Up Navigation key (hold) Moves up on page. Down Navigation key While in list of options, moves down one line. Down Navigation key (hold) Moves down on page.

  • Page 153: Navigate Pane

    MN001489A01-BU Chapter 5: Features Menu Pane Description Image Displayed only when an image is selected. Provides access to image details, storage, and display use. Input Text Displayed only in text entry mode. Provides access to text entry mode (for example, symbol). 5.18.9 Navigate Pane You can select one of the following items:...

  • Page 154: Bookmarks Pane

    MN001489A01-BU Chapter 5: Features ○ Send Referrer – for turning ON/OFF sending of the HTTP Referrer header as part of HTTP requests. The Referrer header provides the URL of the link source to the server. ○ Authentication – for turning ON/OFF the caching of HTTP Authentication credentials. HTTP Authentication protects access to content on the server.

  • Page 155: History Pane

    MN001489A01-BU Chapter 5: Features ● Details – for modifying the page title and URL of the saved page. ● Update Page – for replacing the saved version with the current version (to be downloaded from server). ● Delete – for deleting this page from its cache. ●...

  • Page 156: Wap Push

    MN001489A01-BU Chapter 5: Features When and where to use: To input the text for the URL. Procedure: 1. Select the URL. 2. Press abc. The text input pane opens up. 3. Select www. 4. Scroll the required extension (for example: .com). 5.

  • Page 157: Viewing Wap Messages

    MN001489A01-BU Chapter 5: Features ○ High – animation and the icon (blinking) are displayed with the New WAP Message tone and the browser opens. ○ Medium – animation and the icon are displayed with the New WAP Message tone. ○ Low –...

  • Page 158: Appendix A: Led Indications

    MN001489A01-BU Appendix A: LED Indications Appendix A LED Indications Table 27: LED Status Indications Indication Status Solid green ● In use. ● Repeating call. Blinking green ● In service or idle. ● Switching modes from TMO to DMO. Solid red ●...

  • Page 159: Appendix B: Troubleshooting

    MN001489A01-BU Appendix B: Troubleshooting Appendix B Troubleshooting Your radio displays the following messages: Table 29: Displayed Messages Message Message Description Attachment Failed Your radio could not perform talkgroup attachment. It keeps on trying. If it does not succeed, try another talkgroup. Authenticate Failure Your radio could not register on an authenticated system (for example, the Authentication Key is incorrect, or authentication...
  • Page 160 MN001489A01-BU Appendix B: Troubleshooting Message Message Description Insufficient visible data Your radio is in the process of determining your location. This process may take several minutes to complete. Insufficient visible satel- Your radio is in the process of determining your location. This lites process may take several minutes to complete.
  • Page 161 MN001489A01-BU Appendix B: Troubleshooting Message Message Description Not Allowed To Transmit Release the PTT button and try again later. You are not al- lowed to send a text message or a status message to a num- ber which is not in the address book. Overheating, Please Turn Ra- Your radio turns off.

  • Page 162: Appendix C: Maintenance

    Extending Battery Life A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola Solutions replacement. Battery Charging Temperature If, during charging, the temperature is out of range, the battery might not be fully charged since the charging is temporarily stopped until the temperature becomes suitable.

  • Page 163: Looking After Your Radio

    MN001489A01-BU Appendix C: Maintenance Looking after Your Radio Never leave your radio or battery in extreme temperatures, for example, behind a windscreen in direct sunlight. When the radio is not used together with an accessory, it is recommended to use an Accessory Connector Cover (part number PMHN4178A) to keep the connector clean and in good condition.

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