Motorola solutions APX 900 User Manual
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Motorola solutions APX 900 User Manual

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APX TWO-WAY RADIOS
MODEL 2
APX 900 USER GUIDE
JANUARY 2021
*MN003110A01*
MN003110A01-AK
©
2021 Motorola Solutions, Inc. All rights reserved

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Summary of Contents for Motorola solutions APX 900

  • Page 1 APX TWO-WAY RADIOS MODEL 2 APX 900 USER GUIDE JANUARY 2021 *MN003110A01* MN003110A01-AK © 2021 Motorola Solutions, Inc. All rights reserved...

  • Page 2: Table Of Contents

    MN003110A01-AK Contents Contents List of Tables....................... 9 Software Version.......................10 Chapter 1: Read Me First..................11 1.1 Notations Used in This Manual....................11 1.2 Radio Care..........................12 1.2.1 Cleaning Your Radio....................13 1.2.2 Cleaning the External Surface of the Radio.............13 1.2.3 Radio Service and Repair..................13 1.3 Battery Recycling and Disposal.....................
  • Page 3 MN003110A01-AK Contents 4.1.3 HAZLOC Battery Type Detection................25 4.2 LED Indications........................25 4.3 Status Icons........................... 26 4.4 TMS Status Icons........................28 4.5 Call Type Icons........................28 4.6 Alert Tones ........................... 29 4.7 Phone Call Displays and Alerts..................... 31 4.8 Display Color Change On Channel..................31 Chapter 5: General Radio Operation..............
  • Page 4 MN003110A01-AK Contents 6.1.6 Dynamic Zone Programming................... 42 6.1.6.1 Entering the Dynamic Zone to Select a Dynamic Channel......42 6.1.6.2 Saving a Channel in the Dynamic Zone from List Selection...... 43 6.1.6.3 Deleting a Channel in the Dynamic Zone...........43 6.1.7 Zone-to-Zone Cloning....................43 6.1.7.1 Cloning Zones....................
  • Page 5 MN003110A01-AK Contents 6.10.6 Sending an Emergency Call (Trunking Only)............57 6.10.7 Sending An Emergency Call With Hot Mic (Trunking Only)........57 6.10.8 Sending an Emergency Alarm with Emergency Call..........58 6.10.9 Sending An Emergency Alarm and Call with Hot Mic..........59 6.10.10 Sending a Silent Emergency Alarm..............59 6.11 Fireground...........................
  • Page 6 MN003110A01-AK Contents 6.16.3.1 Loading Encryption Keys................. 73 6.16.3.2 Multikey Feature..................74 6.16.3.3 Selecting Encryption Keys............... 74 6.16.3.4 Selecting Keysets..................74 6.16.3.5 Erasing Encryption Keys................75 6.16.3.6 Infinite UKEK Retention................75 6.16.3.7 Hear Clear....................75 6.17 Radio Inhibit.........................76 6.18 Global Positioning System/Global Navigation Satellite System...........76 6.18.1 GPS Performance Enhancement................76 6.18.2 The Outdoor Location Feature (Using GPS)............76 6.18.3 Location Format.....................
  • Page 7 MN003110A01-AK Contents 6.21.3.3 Receiving Pairing Request from other Devices........87 6.21.3.4 Turning Off Bluetooth Visibility..............87 6.21.4 PIN Authentication in Pairing................. 87 6.21.4.1 Pairing the Authentication PIN when Receiving a Pairing Request..87 6.21.4.2 Pairing the Authentication PIN with the Generated Numeric PIN.... 88 6.21.5 Turning On the Bluetooth Audio................89 6.21.6 Turning Off the Bluetooth Audio................89 6.21.7 Adjusting the Volume of the Radio from Bluetooth Audio Device......
  • Page 8 Declaration of Compliance for the Use of Distress and Safety Frequencies......118 Technical Parameters for Interfacing External Data Sources............118 Limited Warranty.....................119 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS........... 119 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:..........119 II. GENERAL PROVISIONS:..................... 120 III.

  • Page 9: List Of Tables

    MN003110A01-AK List of Tables List of Tables Table 1: LED Indications ........................25 Table 2: TMS Status Icons ........................28 Table 3: Call Type Icons ........................28 Table 4: Emergency Operation Scenarios .....................55 Table 5: Parameter Editing Keys ......................108 Table 6: VHF Marine Channel List ...................... 116...

  • Page 10: Software Version

    MN003110A01-AK Software Version Software Version All the features described in the following sections are supported by the software version R22.00.00 or later. Accessing the Radio Information on page 104 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.

  • Page 11: Chapter 1: Read Me First

    MN003110A01-AK Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.

  • Page 12: Radio Care

    MN003110A01-AK Chapter 1: Read Me First Radio Care Proper radio usage and care ensure efficient operation and long life of the product. CAUTION: Use the radio according to the following recommendations and warnings. • Your radio casing has a vent port for pressure equalization in the radio. Never poke this vent with objects such as needles, tweezers, or screwdrivers.

  • Page 13: Cleaning Your Radio

    1.2.3 Radio Service and Repair Proper repair and maintenance procedures ensure efficient operation and long life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition.

  • Page 14: Battery Recycling And Disposal

    Motorola Solutions dealer. Battery Recycling and Disposal In the U.S. and Canada, Motorola Solutions participates in the nationwide Call2Recycle program for battery collection and recycling. Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, go to http://www.call2recycle.org/...

  • Page 15: P25 Digital Vehicular Repeater System

    1.4.6 P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS) that provides low-cost portable radio coverage in areas where only mobile radio coverage is available and portable radio coverage is either intermittent or non-existent.

  • Page 16: Chapter 2: Preparing Your Radio For Use

    NOTICE: When charging a battery attached to a radio, the radio must be turned off. Procedure: To charge the battery, place the battery (with or without the radio) in a Motorola Solutions- approved charger. The LED on the charger indicates the charging progress, see the Charger User Guide.

  • Page 17: Attaching The Antenna

    Turning On the Radio Procedure: 1 Rotate the On/Off/Volume Control Knob clockwise until you hear a click. • If the power-up test is successful, the display shows Motorola Solutions logo momentarily, followed by the Home screen and the Codeplug Alias.

  • Page 18: Adjusting The Volume

    MN003110A01-AK Chapter 2: Preparing Your Radio for Use • If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code). NOTICE: If the radio fails to power-up after repeating a few times, record the Error XX/YY code and contact your dealer.

  • Page 19: Chapter 3: Radio Controls

    MN003110A01-AK Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls 16-Position Select Knob This knob is usually programmed for channel selection. On/Off/Volume Control Knob Rotate clockwise until you hear a click to turn on the radio. Rotate counterclockwise until you hear a click to turn off the radio.

  • Page 20: Programmable Features

    MN003110A01-AK Chapter 3: Radio Controls LED Indicator Top Side (Select) Button Use this programmable button to access a preprogrammed function or enable or dis- able a feature. Microphone Push-to-Talk (PTT) Button Press and hold to talk in simplex calls or to initiate a group call, release it to listen. Side Button 1 Use this programmable button to access a preprogrammed function or enable or dis- able a feature.
  • Page 21 MN003110A01-AK Chapter 3: Radio Controls Bluetooth Audio Reroute Toggles the audio route between the radio speaker or the Remote Speaker Microphone and the Bluetooth headset. Bluetooth Headset PTT Keys up the Bluetooth Headset microphone. Bluetooth Data Devices Pairs your radio with other data devices for data transfer. Bluetooth Clear All Pairing Clears all Bluetooth pairing information on your radio.
  • Page 22 MN003110A01-AK Chapter 3: Radio Controls Phone Call Allows you to make and receive calls similar to standard phone calls. Private Call (Trunking Only) Allows a call from one individual radio to another. Private Line Defeat (Conventional Only) Overrides any coded squelch (DPL or PL) that is preprogrammed to a channel. Private Line Disable Allows you to adjust the desired squelch level of the radio.

  • Page 23: Assignable Settings Or Utility Functions

    MN003110A01-AK Chapter 3: Radio Controls TMS Quick Text Selects a predefined message. User Allows you to log on to the server with a personally identifiable user name. Zone Select Selects a zone from the switch. 3.2.2 Assignable Settings or Utility Functions Keypad/Controls Lock Locks or unlocks the keypad, programmable buttons, switches, or rotary knobs.

  • Page 24: Chapter 4: Status Indicators

    MN003110A01-AK Chapter 4: Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the fuel gauge icon on the display. You can also check the battery charge status by using the menu entry. If you press the PTT button when your battery is low, the LED blinks red and you hear a short, high- pitched tone.

  • Page 25: Hazloc Battery Type Detection

    MN003110A01-AK Chapter 4: Status Indicators Procedure: to Batt. 2 Press the Menu Select button directly below Batt. Your radio displays the following result: Charge Percentage Percentage of current battery capacity. Remaining Capacity Remaining power of the battery in mAh. Estimated Charges Number of charges cycles the battery has gone through.

  • Page 26: Status Icons

    MN003110A01-AK Chapter 4: Status Indicators Indication Status Blinking yellow Radio is receiving a secured transmission. Solid green Radio is powering up or is on a non-priority channel while in the Scan List Programming mode. Blinking green Radio is receiving an individual or telephone call or is on a Priority-Two channel while in the Scan List Programming mode.
  • Page 27 MN003110A01-AK Chapter 4: Status Indicators Icon Description Radio is scanning a scan list. Blinking dot Radio detects activity on channel designated as Priority-One. Steady dot Radio detects activity on channel designated as Priority-Two. The vote scan feature is enabled. Secure operation. Clear operation.

  • Page 28: Tms Status Icons

    MN003110A01-AK Chapter 4: Status Indicators Icon Description Steady Bluetooth is connected to the external Bluetooth device. Blinking Bluetooth device is disconnected. TMS Status Icons The following icons appear on the radio display when you send and receive text messages. Table 2: TMS Status Icons Icon Description The Inbox is full.

  • Page 29: Alert Tones

    MN003110A01-AK Chapter 4: Status Indicators Icon Description Radio number added to a Call List. Mobile number. Mobile number added to a Call List. Landline phone number. Landline phone number added to a Call List. Incoming call or data. Outgoing call or data. Incoming emergency call.
  • Page 30 MN003110A01-AK Chapter 4: Status Indicators You Hear Tone Name Heard A Group of Busy When system is busy. Low-Pitch- ed Tones Short, Me- Valid Key-Press When a correct key is pressed. dium-Pitch- Radio Self Test Pass When radio passes its power-up self test. ed Tone Clear Voice At beginning of a non-coded communication.

  • Page 31: Phone Call Displays And Alerts

    MN003110A01-AK Chapter 4: Status Indicators You Hear Tone Name Heard Incremen- Bluetooth Paired When Bluetooth accessory is paired with the radio. tal- Pitched Bluetooth Connected When Bluetooth accessory is connected to the radio. Tone Decremen- Bluetooth Unpaired When Bluetooth accessory is unpaired from the radio. tal- Pitched Bluetooth Disconnec- When Bluetooth accessory is disconnected from the ra-...

  • Page 32: Chapter 5: General Radio Operation

    MN003110A01-AK Chapter 5: General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use:A zone is a group of channels. Do one of the following to select a radio channel.

  • Page 33: Mode Select Feature

    MN003110A01-AK Chapter 5: General Radio Operation Positions of ChUp and ChDn on the display may differ each time you release the Menu Select button. Read carefully before you press. Mode Select Feature Mode Select allows a long press to save the current zone and channel of your radio to a programmable button, or a softkey.

  • Page 34: Receiving And Responding To A Talkgroup Call

    MN003110A01-AK Chapter 5: General Radio Operation • In trunking mode, there is no LED indication when the radio receives a transmission. • If the radio is receiving a secure transmission, the LED blinks yellow. 5.4.1 Receiving and Responding to a Talkgroup Call When and where to use:When you receive a talkgroup call (while on the Home screen) the radio displays the following depending on the system your radio is configured to: •...

  • Page 35: Methods To Make A Radio Call

    MN003110A01-AK Chapter 5: General Radio Operation When you receive a Telephone Call, you hear a telephone-type ringing and the LED blinks green. The display shows Phone call and the call received icon blinks. Procedure: 1 Press the Call Response button within 20 seconds after the call indicators begin. 2 Press and hold the PTT button to talk.

  • Page 36: Making An Enhanced Private Call (Trunking Only)

    MN003110A01-AK Chapter 5: General Radio Operation • to the required ID. 3 Press the PTT button to initiate the Private Call. The display shows Calling... <Number>. 4 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. When you are connected, the display shows the ID of the target radio.

  • Page 37: Switching Between Repeater Or Direct Operation Button

    MN003110A01-AK Chapter 5: General Radio Operation Procedure: to Phon, and press the Menu Select button directly below Phon. The display shows the last transmitted or received ID. 2 To select the required ID, perform one of the following actions: • Press the Menu Select button directly below Cnts to scroll through and select the required •...

  • Page 38: Monitoring Conventional Mode

    MN003110A01-AK Chapter 5: General Radio Operation b. Adjust the Volume Control Knob if necessary. c. Press and hold the PTT button to transmit. The LED lights up solid red. d. Release the PTT button to receive (listen). The Carrier Squelch indicator appears on the display when you monitor a channel using the preprogrammed Monitor button.

  • Page 39: Chapter 6: Advanced Features

    MN003110A01-AK Advanced Features Chapter 6 Advanced Features This chapter explains the operations of the features available in your radio. Advanced Call Features This chapter explains the operations of the call features available in your radio. 6.1.1 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy.

  • Page 40: Talkgroup Call Feature (Conventional Only)

    MN003110A01-AK Chapter 6: Advanced Features The display shows the ID of the target radio. 5 Release the PTT button to listen. 6 Press to return to the Home screen. 6.1.2 Talkgroup Call Feature (Conventional Only) This feature allows you to define a group of conventional system users so that they can share the use of a conventional channel.

  • Page 41: Making A Priority Dispatch Calls

    MN003110A01-AK Chapter 6: Advanced Features If no acknowledgment is received, you hear a low-pitched tone and the display shows No acknowledge. 4 Press to return to the Home screen. No traffic is heard on trunked channels while Status Call is selected. If the radio detects no Status Call activity for six seconds, an alert tone sounds until you press or the PTT button.

  • Page 42: Requesting A Reprogram (Trunking Only)

    MN003110A01-AK Chapter 6: Advanced Features Select Disabled Select-disabled radios cannot change channels while dynamically regrouped. The radio is forced to remain on the dynamic-regrouping channel. The Scan and Private Call features are unavailable when your radio is Select Disabled. 6.1.5.2 Requesting a Reprogram (Trunking Only) This feature allows you to notify the dispatcher when you want a new dynamic regrouping assignment.

  • Page 43: Saving A Channel In The Dynamic Zone From List Selection

    MN003110A01-AK Chapter 6: Advanced Features If you have selected Exit without selecting any Dynamic Zone Channels list, the display returns to Home screen without any changes. 6.1.6.2 Saving a Channel in the Dynamic Zone from List Selection Prerequisites:To perform this operation, the radio must be in the Dynamic Zone. Procedure: to ZnPr.

  • Page 44: Cloning Zones

    MN003110A01-AK Chapter 6: Advanced Features • Dynamic Zones • Multiple Private Line (MPL) You can clone the zones by connecting the source radio and target radio with a clone cable. The target radio must be digital, band, and FCC mandate compatible with the source radio. NOTICE: This feature is applicable for Full Keypad models and Limited Keypad models.

  • Page 45: Contacts

    MN003110A01-AK Chapter 6: Advanced Features In life-threatening or critical situations, the system administrator can remotely monitor any audible activity surrounding the targeted radio. Contacts This feature provides “address-book” capabilities on your radio. Each entry corresponds to an alias (name) and ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to the entry alias.

  • Page 46: Adding A Contact To A Call List

    MN003110A01-AK Chapter 6: Advanced Features 8 Press and hold the PTT button to talk. Release the PTT button to listen. The LED lights up solid red when the PTT button is pressed. If there is no voice activity for a preprogrammed period, the call ends. If the call reaches the maximum ring time, the call ends.

  • Page 47: Viewing Details Of A Contact

    MN003110A01-AK Chapter 6: Advanced Features 6.3.4 Viewing Details of a Contact Procedure: to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to the entry you want to view and press the Menu Select button directly below Optn .

  • Page 48: Changing The Scan List Status

    MN003110A01-AK Chapter 6: Advanced Features • to ScnL then press the Menu Select button directly below ScnL . The display shows the lists that can be changed. to the entry you want to edit. 3 Perform one of the following actions: •...

  • Page 49: Scan

    MN003110A01-AK Chapter 6: Advanced Features • Press the Select button one or more times to toggle between different status of the Scan List status icon of the current displayed channel. The radio shows one of following priority status icons and scenarios: •...

  • Page 50: Deleting A Nuisance Channel

    MN003110A01-AK Chapter 6: Advanced Features 6.5.3 Deleting a Nuisance Channel When and where to use: If a channel continually generates unwanted calls or noise (termed “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to priority channels or the designated transmit channel. Procedure: When the radio is locked onto the channel to be deleted, perform one of the following actions: •...

  • Page 51: Sending A Call Alert Page

    MN003110A01-AK Chapter 6: Advanced Features 6.6.2 Sending a Call Alert Page When and where to use: Do one of the following to send a call alert page: NOTICE: If the feature inactivity timer is enabled, your radio automatically exits the feature when your radio is left idle long enough for the time to expire.

  • Page 52: Viewing Recent Calls

    MN003110A01-AK Chapter 6: Advanced Features • Selective Call • Private Call • Phone Call (Outgoing Only) • Emergency Call (Incoming Only) NOTICE: The Log Dispatch Calls Enable field need to be enabled in CPS for your radio to log the dispatch call. 6.7.1 Viewing Recent Calls Do one of the following to view recent calls.
  • Page 53 MN003110A01-AK Chapter 6: Advanced Features a. Press the Menu Select button directly below Rcnt. to Recent Convs and press the Menu Select button directly below Sel to view the recent conversations. to the required call and press the Menu Select button directly below Play. Radio playback the selected call and auto playback the recorded calls in chronological order.

  • Page 54: In-Call User Alert

    MN003110A01-AK Chapter 6: Advanced Features Radio displays the playback status. NOTICE: Received call overwrites the ongoing record playback. User can short press the programmable button within three seconds to continue the playback and ignore the receiving call. User can short press the programmable button to trigger playback when the radio is receiving call to overwrite the receiving call.

  • Page 55: Emergency Operation

    MN003110A01-AK Chapter 6: Advanced Features 6.10 Emergency Operation The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other communication over the selected channel. Your radio supports the following Emergency modes: • Emergency Alarm • Emergency Call •...

  • Page 56: Emergency Keep-Alive

    MN003110A01-AK Chapter 6: Advanced Features 6.10.2 Emergency Keep-Alive This feature prevents the radio from being turned off when it is in Emergency mode. If this feature is enabled, you are required to exit Emergency mode before turning off your radio. 6.10.3 Exiting Emergency Operation If an Emergency operation is triggered on your radio, the dispatch console or radios configured as...

  • Page 57: Sending An Emergency Alarm

    MN003110A01-AK Chapter 6: Advanced Features 6.10.5 Sending an Emergency Alarm When and where to use:This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher. NOTICE: The default timer of Emergency button press to activate Emergency is 300 milliseconds.

  • Page 58: Sending An Emergency Alarm With Emergency Call

    MN003110A01-AK Chapter 6: Advanced Features Your radio microphone is automatically activated, allowing you to communicate with the group of radios without pressing the PTT button. This activated microphone state is also known as hot mic. The hot mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button.

  • Page 59: Sending An Emergency Alarm And Call With Hot Mic

    MN003110A01-AK Chapter 6: Advanced Features 6.10.9 Sending An Emergency Alarm and Call with Hot Mic This feature allows you to send an Emergency Alarm and Call with hot mic to a group of radios. When and where to use:Your radio must be programmed for this type of operation. When indirect PTT such as Hot Mic is activated, the audio transmission can be configured in CPS to route the audio to the radio internal microphone, wired RSM microphone, or Bluetooth wireless microphone.

  • Page 60: Entering Fireground Zone Channel (Conventional)

    MN003110A01-AK Chapter 6: Advanced Features It consists of central components that provide on-scene and inbuilding radio coverage, and enhanced personnel accountability and monitoring: • Your APX portable radios • Incident Management Software • Command Terminal • Radio Frequency (RF) Modem (Conventional Only) •...

  • Page 61: Responding To Evacuation Indicator

    MN003110A01-AK Chapter 6: Advanced Features 5 Release the PTT button to receive. You hear a Transmit End Tone. 6.11.2 Responding to Evacuation Indicator When and where to use:The Incident Commander can trigger one of sixteen Tactical Alerts from the Command Terminal. These alerts can target individuals or groups of users within the Fireground Communication System.

  • Page 62: User Login Feature

    MN003110A01-AK Chapter 6: Advanced Features The following methods are options on how to select or change the ARS Mode. The result of all the methods is the same. You can use the options interchangeably depending on your preference and the programmed functions.

  • Page 63: Logging Out

    MN003110A01-AK Chapter 6: Advanced Features • In ARS Server Mode, the display shows the User Login Indicator icon, the ID, and In progress, with Cncl . • In ARS Non-Server Mode, the display shows the User Login Indicator icon, the ID, and Logged in, with Logt and Exit.

  • Page 64: Sending A Quick Text Message

    MN003110A01-AK Chapter 6: Advanced Features • A query (ASTRO 25 Advanced Messaging Solution). NOTICE: Query is only supported in the ASTRO 25 Advanced Messaging Solution. For more information, see ASTRO 25 Advanced Messaging Solution on page 69 Two-Factor Authentication on page 6.14.1 Sending a Quick Text Message When and where to use:...

  • Page 65: Appending A Priority Status To A Text Message

    MN003110A01-AK Chapter 6: Advanced Features 6.14.2.1 Appending a Priority Status to a Text Message When and where to use: NOTICE: The Priority Status icon on a message does not imply that the message gets higher priority over the other messages when it is being transmitted. It is just an indication that can be embedded into a message to let the receiver know that the message is important.

  • Page 66: Removing A Priority Status And A Reply Request From A Text Message

    MN003110A01-AK Chapter 6: Advanced Features to Mark Important and press the Menu Select button directly below Sel to indicate that the message is important. to Req Reply and press the Menu Select button directly below Sel to request for a reply.

  • Page 67: Replying To A Received Text Message

    MN003110A01-AK Chapter 6: Advanced Features • to TMS and press the Menu Select button directly below TMS to access the TMS feature screen. to Inbox and press the Menu Select button below Sel . The display shows a list of aliases or IDs, with the sender of the latest received message on top. to the required aliases or ID and press the Menu Select button below Sel to view the message.

  • Page 68: Deleting A Text Message

    MN003110A01-AK Chapter 6: Advanced Features 6.14.2.10.1 Viewing a Sent Text Message Procedure: 1 Perform one of the following actions: • Press the preprogrammed TMS Feature button to access the TMS feature screen. • to TMS and press the Menu Select button directly below TMS to access the TMS feature screen.

  • Page 69: Deleting All Text Messages

    ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.

  • Page 70: Logging In Using The Two-Factor Authentication

    MN003110A01-AK Chapter 6: Advanced Features 6.15.1.1 Logging in using the Two-Factor Authentication Procedure: 1 Perform one of the following actions: • Press the preprogrammed User Login button. • to User, and press the Menu Select button directly below User. The display shows the User Login screen. 2 Perform one of the following actions: •...

  • Page 71: Logging Out Of Two-Factor Authentication

    MN003110A01-AK Chapter 6: Advanced Features 6.15.1.2 Logging out of Two-Factor Authentication When and where to use: NOTICE: Private data refers to all messages in the text messaging Inbox, Draft, and Sent folder. The next user is able to access the Inbox, Draft, and Sent messages if private data is not deleted.

  • Page 72: Receiving A Query

    MN003110A01-AK Chapter 6: Advanced Features to scroll through the list of messages and press the Menu Select button directly below Sel to select the required message. The message appears on the Compose screen, with a blinking cursor at the end of it. 6 Use the keypad to edit the message, if required.

  • Page 73: Selecting Clear Transmissions

    MN003110A01-AK Chapter 6: Advanced Features • If the selected channel is preprogrammed for clear-only operation, when you press the PTT button, you hear an invalid mode tone and the display shows Clear TX only. • The radio does not transmit until you set the Secure/Clear switch to the clear position. •...

  • Page 74: Multikey Feature

    MN003110A01-AK Chapter 6: Advanced Features 6.16.3.2 Multikey Feature This feature allows the radio to be equipped with different encryption keys. There are two types of encryption keys: Conventional Multikey The encryption keys are strapped on a one-per-channel basis, through CPS. In addition, you can have operator-selectable keys, operator-selectable keysets, and operator-selectable key erasure.

  • Page 75: Erasing Encryption Keys

    MN003110A01-AK Chapter 6: Advanced Features 3 Press the Menu Select button directly below Sel to save the newly selected keyset. The radio exits keyset selection and returns to the Home screen. NOTICE: Press , the PTT button, or the Exit menu selection, or turn the 16- Position Select knob to exit this menu at any time without changing the keyset selection.

  • Page 76: Radio Inhibit

    MN003110A01-AK Chapter 6: Advanced Features Random FM Noise Canceller (Flutter Fighter) Reduces the unwanted effects of random FM noise pulses caused by channel fading under high Signal-to-Noise (S/N) conditions such as in a moving transportation. The fading effects, heard as audio pops and clicks, are canceled without affecting the desired audio signal.

  • Page 77: Location Format

    MN003110A01-AK Chapter 6: Advanced Features Your radio stores up to a maximum of 60 programmable location coordinates, also known as waypoints. When the memory is full, the next waypoint automatically replaces the oldest waypoints in the radio. The radio also stores four preprogrammed waypoints. These coordinates cannot be deleted. The following table shows the differences between programmable waypoints and preprogrammed waypoints.

  • Page 78: Selecting Location Format

    MN003110A01-AK Chapter 6: Advanced Features 2 Press the Menu Select button directly below Loc. The display shows Location off. 3 Perform one of the following actions: • To obtain a location fix, press the Menu Select button directly below On . •...

  • Page 79: Viewing A Saved Waypoint

    MN003110A01-AK Chapter 6: Advanced Features • to Save as Waypt and press the Menu Select button directly below Sel. • to Save as Home and press the Menu Select button directly below Sel and proceed to step • to Save as Dest. and press the Menu Select button directly below Sel and proceed to step 3 Press the Menu Select button directly below Ok once you are done.

  • Page 80: Deleting All Saved Waypoints

    MN003110A01-AK Chapter 6: Advanced Features • Press the Menu Select button directly below Del. 4 The display shows Delete <Waypoint name> Confirm?. 5 Press the Menu Select button directly below Yes to delete the waypoint or press the Menu Select button directly below No to return to the Waypoints main screen. The display shows <Waypoint name>deleted .

  • Page 81: Mission Critical Geofence (Astro 25 Trunking)

    MN003110A01-AK Chapter 6: Advanced Features If you have disabled the Location feature on your radio, it automatically turns back on when Emergency mode is activated. If there is a solid location signal during Emergency operation, the current location and the location information received is saved as Emergency and Last Known Location waypoints respectively.

  • Page 82: Mission Critical Geofence

    MN003110A01-AK Chapter 6: Advanced Features The following procedure guides you to exit the text message received. Procedure: Press the Menu Select button below Exit or to return to Home screen. The other operations are the same as normal dynamic regroup command. When the radio exits the Geofence area, your radio reverts to original channel or newly assigned talkgroup.

  • Page 83: Operating In Failsoft System

    MN003110A01-AK Chapter 6: Advanced Features 6.20.1 Operating in Failsoft System When and where to use: The failsoft system ensures continuous radio communication during a trunked system failure. If a trunking system fails completely, the radio goes into failsoft operation and automatically switches to its failsoft channel.

  • Page 84: Viewing The Current Site

    MN003110A01-AK Chapter 6: Advanced Features • To unlock the site, press the Menu Select button directly below Unlk. The display shows Site unlocked. The radio saves the new site lock state and returns to the Home screen. 6.20.5 Viewing the Current Site Procedure: Perform one of the following actions: •...

  • Page 85: Turning Off The Bluetooth

    MN003110A01-AK Chapter 6: Advanced Features to Status and press the Menu Select button directly below On. The display shows Status On, and appears. If Bluetooth fails to launch, the display shows Bluetooth on failed. c. To return to the Home screen, press the Menu Select button directly below Exit. •...

  • Page 86: Turning On Bluetooth Visibility

    MN003110A01-AK Chapter 6: Advanced Features When and where to use:Bluetooth Search in Bluetooth Standard Pairing method is used to scan for other Bluetooth devices nearby. It is set to turn off by default. Procedure: 1 Perform one of the following actions: •...

  • Page 87: Receiving Pairing Request From Other Devices

    MN003110A01-AK Chapter 6: Advanced Features 6.21.3.3 Receiving Pairing Request from other Devices When and where to use:When your radio receives a pairing request from other device, the display shows <Device Friendly Name>pair request. Procedure: Press the Menu Select button below Ok to accept or Cncl to refuse pairing request. 6.21.3.4 Turning Off Bluetooth Visibility Prerequisites:Ensure that Bluetooth Visibility is turned on.

  • Page 88: Pairing The Authentication Pin With The Generated Numeric Pin

    MN003110A01-AK Chapter 6: Advanced Features • To accept, press the Menu Select button below Ok. • To reject, press the Menu Select button below Cncl. Your radio only supports HSP, DUN, PAN, and SPP Bluetooth profiles. When the pairing timer expires, the display shows <Device Friendly Name> pair canceled and return to Home screen.

  • Page 89: Turning On The Bluetooth Audio

    MN003110A01-AK Chapter 6: Advanced Features 2 Press Ok to continue pairing the radio and the device. The pairing process can be canceled by pressing the Menu Select button below Cncl. If successful, the display shows Pairing in progress,<Device Friendly Name> paired, Connecting in progress...

  • Page 90: Adjusting The Volume Of The Radio From Bluetooth Audio Device

    MN003110A01-AK Chapter 6: Advanced Features to BT. Press the Menu Select button directly below BT to access the Bluetooth feature screen. to Bluetooth spkr and press the Menu Select button directly below Off. The display shows Off. c. To return to the Home screen, press the Menu Select button directly below Exit. •...

  • Page 91: Clearing All Bluetooth Devices Information

    MN003110A01-AK Chapter 6: Advanced Features 6 Press the Menu Select button directly below Yes or No to proceed delete the device or to exit this function and return to previous screen. If the device is deleted successfully, the display shows <Device Friendly Name> cleared to indicate clearing is successful.

  • Page 92: Astro 25 (P25) Programming Over Project 25 (Pop25)

    MN003110A01-AK Chapter 6: Advanced Features 6.22 ASTRO 25 (P25) Programming Over Project 25 (POP25) Also called Over-the-Air Programming, this feature allows configuration data and firmware to be upgraded to your radio over-the-air. Full use of the radio is retained during the data transfer without interrupting communication.

  • Page 93: Site Selectable Alerts (Astro 25 Trunking)

    MN003110A01-AK Chapter 6: Advanced Features Voice announcement is disabled when the radio is receiving calls. 6.24 Site Selectable Alerts (ASTRO 25 Trunking) A Site Selectable Alert (SSA) is an Intelligent Lighting indicator with audio alert sent to radios at sites to notify the users when there is a special situation that they need to be aware of.

  • Page 94: Sending Ssa Notification To All Sites

    MN003110A01-AK Chapter 6: Advanced Features 6.24.2 Sending SSA Notification to All Sites Procedure: to SSA. 2 Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.

  • Page 95: Stopping Ssa Notification Of A Single Site

    MN003110A01-AK Chapter 6: Advanced Features If the request is successful, the display shows Req successful. 6 To return to the Home screen, press the Menu Select button directly below Exit. If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <Alert Alias>...

  • Page 96: Stopping Ssa Notification Of All Available Sites

    MN003110A01-AK Chapter 6: Advanced Features If one or more sites are not available, the display shows Not all sites available. Repeat step 5 To return to the Home screen, press the Menu Select button directly below Exit. The SSA Alert for all sites stop. 6.24.6 Stopping SSA Notification of All Available Sites Procedure:...

  • Page 97: Selecting A Radio Profile

    MN003110A01-AK Chapter 6: Advanced Features Do one of the following to select the power level. You can use the options interchangeably depending on your preference and the programmed functions. Procedure: • Selecting the Power Level using the Transmit Power Level switch: a.

  • Page 98: Enabling And Disabling The Radio Alias

    MN003110A01-AK Chapter 6: Advanced Features 6.25.3 Enabling and Disabling the Radio Alias When and where to use:This feature allows you to display or hide the radio alias (name). Procedure: Press the Menu Select button directly below MyID. The display shows momentary Radio ID off, and the radio alias disappears from the Home screen or the display shows momentary Radio ID on, and the radio alias appears on the Home screen.

  • Page 99: Controlling The Display Backlight

    MN003110A01-AK Chapter 6: Advanced Features 6.25.5 Controlling the Display Backlight When and where to use:You can enable or disable the radio display backlight as needed, if poor light conditions make the display or keypad difficult to read. Depending on how your radio is preprogrammed, you can also maintain a minimum backlight level on the radio front display.

  • Page 100: Turning Voice Mute On Or Off

    MN003110A01-AK Chapter 6: Advanced Features 6.25.8 Turning Voice Mute On or Off This feature allows you to mute the voice transmission of the current zone and channel. When and where to use: Do one of the following to turn Voice Mute on or off. You can use the options interchangeably depending on your preference and the programmed functions.

  • Page 101: Conventional Squelch Operation

    MN003110A01-AK Chapter 6: Advanced Features • Lower setting – Calls with low signal strength and higher than normal background noise pass through • Higher Setting – Calls with low signal strength and higher than normal background noise are filtered Procedure: 1 From the Home screen, press and hold the preprogrammed Private Line Disable button.

  • Page 102: Using The Pl Defeat Feature

    MN003110A01-AK Chapter 6: Advanced Features 3 Perform one of the following actions: • Press the Menu Select button directly below “+” to increase the squelch volume. • Press the Menu Select button directly below “-” to decrease the squelch volume. 4 Press to return to the selected channel.

  • Page 103: Transmit Inhibit

    MN003110A01-AK Chapter 6: Advanced Features Mode Description by quick-keying the radio (press PTT button twice within the preprogrammed time limit). 6.25.15 Transmit Inhibit This feature allows you to stops all transmission including voice and data. The radio can receive messages but not able to reply the acknowledgment request of the received message. This feature is available for APCO 25 trunking, Type II trunking and Conventional operations for all APX radios.

  • Page 104: General Radio Information

    MN003110A01-AK Chapter 6: Advanced Features 6.25.16 General Radio Information Use this menu item to view the general information of your radio. The available information are: • Radio Information • IP Display • Control Assignments • Soft ID (if enabled) 6.25.16.1 Accessing the Radio Information When and where to use:This feature displays the following radio information: •...

  • Page 105: Viewing The Ip Information

    MN003110A01-AK Chapter 6: Advanced Features to Radio Info and press the Menu Select button directly below Sel. The display shows the Information screen. 3 Perform one of the following actions: • to scroll through the various information. • To return to the previous screen, press the Menu Select button directly below Back. •...

  • Page 106: Front Panel Programming

    MN003110A01-AK Chapter 6: Advanced Features • Press to return to the Home screen. 6.25.17 Front Panel Programming You are able to customize certain feature parameters in Front Panel Programming (FPP) to enhance the use of your radio. The radio can be programmed in two ways: •...

  • Page 107: Changing Password (Optional)

    Chapter 6: Advanced Features 6.25.17.2 Changing Password (Optional) Prerequisites:Radios from the Motorola Solutions factory are provisioned with a blank password. In this case, press the OK softkey immediately at the Enter Old password: prompt to change the password, to access the protected channels.

  • Page 108: Editing Parameters

    MN003110A01-AK Chapter 6: Advanced Features • to select other channel parameters. • Press BACK to access a different channel and make any necessary programming changes. 8 Press BACK to return to Zone List Selector. 9 Press BACK to return to FPP main menu. 10 Press to return to the Home screen.
  • Page 109 MN003110A01-AK Chapter 6: Advanced Features Parameter Editing Keys Value MPL Enable Disabled/Rx /Tx/All Scan List None/Scan List 1, 2, 3,... Zone Name The names must be configured in CPS. Top Chan Name Top Zone Name Chan Name NOTICE: To edit Tx PL, Rx PL, Tx DPL, and Rx DPL, the PL Setting must be set to Disabled. If PL setting is set to ALL, Rx or Tx, there is no Edit selection available to change the codes for Tx PL, Rx PL, Tx DPL, or Rx DPL.

  • Page 110: Chapter 7: Accessories

    MN003110A01-AK Chapter 7: Accessories Chapter 7 Accessories Not all accessories are FCC certified to operate with all radio models and/or bandsplits. Refer to the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.

  • Page 111: Legal And Compliance Statements

    Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

  • Page 112: Declaration Of Conformity

    Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that APX 900 conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is...

  • Page 113: Important Safety Information

    Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.

  • Page 114: Applying For Canadian License

    Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada.

  • Page 115: Maritime Radio Use In The Vhf Frequency Range

    MN003110A01-AK Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: 1 “MAYDAY, MAYDAY, MAYDAY.”...

  • Page 116: Table 6: Vhf Marine Channel List

    MN003110A01-AK Maritime Radio Use in the VHF Frequency Range in the semiduplex mode on the two frequency channels specified in the table below. NOTICE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
  • Page 117 MN003110A01-AK Maritime Radio Use in the VHF Frequency Range 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975 161.575...

  • Page 118: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    MN003110A01-AK Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3.

  • Page 119: Limited Warranty

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 120: Ii. General Provisions

    Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods.

  • Page 121: Vi. Patent And Software Provisions

    1 that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim,...

  • Page 122: Vii. Governing Law

    You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: https://www.motorolasolutions.com/en_xa/support.html...

  • Page 123: Glossary

    Automatic Registration Service ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. Bluetooth Bluetooth is an open wireless technology standard for exchanging data over short distances from fixed and mobile devices with high levels of security.
  • Page 124 MN003110A01-AK Glossary Channel A group of characteristics, such as transmit/receive frequency pairs, radio parameters, and encryption encoding. Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/data- communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater.
  • Page 125 Light Emitting Diode (LED) An electronic device that lights up when current is passed through it. Motorola Solutions Digital Communications. Menu Entry A software-activated feature shown at the bottom of the display. Selection of a feature is controlled by the programming of the buttons on the side of the radio.
  • Page 126 MN003110A01-AK Glossary The user will talk on a preprogrammed emergency channel. The emergency alarm is sent out on this same channel. Over-The-Air Rekeying Allows the dispatcher to remotely reprogram the encryption keys in the radio. Page A one-way alert with audio and/or display messages. Personality A set of unique features specific to a radio.
  • Page 127 MN003110A01-AK Glossary Muting of audio circuits when received signal levels fall below a pre-determined value. With carrier squelch, all channel activity that exceeds the preset squelch level can be heard. Synchronous Serial Interface (SSI) DSP interface to peripherals that consists of a clock signal line, a frame synchronization signal line, and a data line.
  • Page 128 MN003110A01-AK Glossary Zone A grouping of channels.

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