MN001489A01-BR Contents Contents List of Figures......................13 List of Tables......................14 Declaration of Conformity..................15 Safety Information.....................16 Notice to Users (FCC) ....................17 FCC Licensing Information......................17 Applying for Canadian License................18 Intellectual Property and Regulatory Notices............19 Chapter 1: General Information................20 1.1 Icon Conventions........................
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MN001489A01-BR Contents 2.6 Locking or Unlocking the Keys or Buttons................33 2.7 Display........................... 33 2.7.1 Configurable Idle Screen..................34 2.8 Status Icons........................... 34 2.9 Holding Your Radio........................38 2.10 High or Low Audio Toggle....................39 2.10.1 Using High Audio....................39 2.10.2 Using Low Audio....................39 2.11 During a Call........................
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MN001489A01-BR Contents 3.3.4 D-PTT Preempt Group Call..................52 3.3.4.1 Preempting Group Calls................52 3.3.5 Selecting DMO Communications Options..............53 3.3.6 DMO Private Priority Call..................53 3.3.7 Talkgroup for Individual Calls...................53 3.3.8 Network Monitor.......................54 3.3.8.1 Enabling Network Monitor................54 3.3.9 Communication through Repeaters................. 54 3.3.10 Communication Through Gateways...............55 3.3.11 Gateway and Repeater Synchronization...............
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MN001489A01-BR Contents 4.3.2 Inbox........................69 4.3.2.1 Receiving New Messages................69 4.3.2.2 Opening the Inbox..................69 4.3.2.3 Using Submenus in Inbox and Outbox............70 4.3.2.4 Embedded Number..................71 4.3.2.5 Storing Numbers from Messages...............71 4.3.2.6 Calling Numbers from Messages............... 72 4.3.2.7 Making Group Calls on the Talkgroup of the Message Sender....72 4.3.2.8 Immediate Text Message................72 4.3.3 Outbox........................
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MN001489A01-BR Contents 4.4.5 Checking Capacity....................83 4.4.6 Dialing through the Contact List................83 4.5 Bluetooth..........................84 4.5.1 Bluetooth Settings....................84 4.5.1.1 Configuring Bluetooth Settings..............84 4.5.2 Enabling and Disabling Bluetooth................84 4.5.3 Pairing Bluetooth Devices with Your Radio............. 85 4.5.4 Devices........................85 4.5.4.1 Connecting or Disconnecting Devices............85 4.5.4.2 Managing Devices..................86 4.5.5 Disconnecting All Devices..................86 4.5.6 Setting Indoor Location....................
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MN001489A01-BR Contents 4.9.9.4 Setting the Date Manually................ 106 4.9.9.5 Setting Time Offset.................. 106 4.9.9.6 Setting Automatic Updates for the Time and Date ........106 4.9.10 Energy Economy....................106 4.9.10.1 Enabling or Disabling Energy Economy..........107 4.9.10.2 Viewing the Energy Economy Status............. 107 4.9.11 Transmission Power Class.................. 107 4.9.11.1 Selecting RF Power................
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MN001489A01-BR Contents 4.12.2 Adding Contact Numbers to Favorites..............115 4.12.3 Making Private Calls to Favorite Contacts............115 4.12.4 Adding Talkgroups to Favorites................116 4.12.5 Managing Folders in Favorites................116 4.12.6 Deleting Items from Favorites Folder..............117 4.12.7 Deleting All Items from Favorite Folders..............117 4.13 My Info..........................
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MN001489A01-BR Contents 5.12 Radio User Assignment (RUA) and Radio User Identity (RUI)..........141 5.13 SIM Card End-to-End Encryption..................141 5.14 Short Number Dial......................142 5.15 Talkgroup Dialing by Index....................142 5.15.1 Viewing the Talkgroup Speed Number..............142 5.15.2 Selecting Talkgroups by Index................142 5.16 Terminal Permanent Disable.....................
MN001489A01-BR List of Figures List of Figures Figure 1: Charger Mode Screen......................24 Figure 2: MTP3x50 Series Controls and Indicators................25 Figure 3: Default Home Screen with Icons..................... 33 Figure 4: Trunked Mode Operation......................46 Figure 5: Direct Mode Operation......................51 Figure 6: Communication through Repeaters..................55 Figure 7: Communication Through Gateways..................
MN001489A01-BR List of Tables List of Tables Table 1: Special Notations........................20 Table 2: Battery Icons..........................24 Table 3: MTP3x50 Series Controls and Indicators................. 25 Table 4: Text Entry Screen Icons......................28 Table 5: Keys Usage..........................29 Table 6: Other Keys..........................30 Table 7: Display............................33 Table 8: Colors of the Soft Key Area......................
Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumberg II, 60196. Phone Number: 1-800-927-2744 Hereby declares that MTP3550 conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is...
Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
The device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment. FCC Licensing Information This device complies with Parts 90 and 15 of the Federal Communications Commission (FCC) Rules.
Applying for Canadian License Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.
License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
MN001489A01-BR Chapter 1 : General Information Chapter 1 General Information Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.
MN001489A01-BR Getting Started Chapter 2 Getting Started Familiarize yourself with basic information on how to use the radio. NOTE: MR19 is the highest release for Sales Model Number H63PCH6TZ8AN. MR2022.3.1 is the lowest release for Sales Model Number H63PCH6TZ8BN. Before Power On Read this section before you power on your radio for the first time.
MN001489A01-BR Chapter 2 : Getting Started 2.1.2 Inserting the SIM Card NOTE: MTP3500 800MHz and MTP3550 800 MHz are not fitted with a SIM latch. Prerequisites: Turn off your radio before inserting the SIM card. Procedure: 1 Remove the battery.
IMPORTANT: Use only Motorola Solutions approved-chargers which provide optimal performance. Using other chargers may fail to fully charge, or reduce the life of the battery. Do not charge the battery in a hazardous area.
MN001489A01-BR Chapter 2 : Getting Started NOTE: If a multi-unit charger LED indicates an error (blinking red light) when radio is inserted and being charged, re-insert the radio. If the light is still red after several reconnections to MUC, the battery may be damaged or reached its end of life. Postrequisites: The battery may heat up during charging.
MN001489A01-BR Chapter 2 : Getting Started Figure 2: MTP3x50 Series Controls and Indicators Table 3: MTP3x50 Series Controls and Indicators Annotation Description Talkgroup Knob Rotate to select a different talkgroup. Volume Knob...
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MN001489A01-BR Chapter 2 : Getting Started Annotation Description Rotate to set the volume. Top Microphone Activated during Simplex, high audio calls such as Group Calls. Programmable Side button Programmable button, by default, the upper Programmable Side button is set to the Flip Display feature and the lower Programmable Side button is set to the Hi/Low Audio feature.
MN001489A01-BR Chapter 2 : Getting Started Annotation Description • Used to enter the context-sensitive menu. On/Off/End/Home key • Press and hold to turn on/off your radio. • Press to end calls. • Press to return to the home screen. NOTE: If a message or notification is displayed on the radio and the Screen Saver activates, pressing On/Off/End/Home only de- activates the Screen Saver.
MN001489A01-BR Chapter 2 : Getting Started 2.4.1 Text Entry Icons In the text entry screen, icons tell you which text entry mode and method you are using. A character counter displayed on the text entry icon indicates the amount of characters that can be entered. Press the # key to toggle through the text entry modes.
MN001489A01-BR Chapter 2 : Getting Started • TAP – Enter letters, numbers, and symbols by pressing an alphanumeric key one or more times. • iTAP – Allows the radio to predict each word as you press an alphanumeric key. NOTE: You can use these methods in the languages programmed in the radio. 2.4.4 Keys Usage List of keys and characters in Alphanumeric Mode (TAP/iTAP).
MN001489A01-BR Chapter 2 : Getting Started Table 6: Other Keys Description Any numeric key • In TAP press any key to reject word completion and continue with text entry A new completion will be displayed, if available, after the time-out for TAP expires.
MN001489A01-BR Chapter 2 : Getting Started 5 Press 3 key. The alternative row opens and shows D E F 3. 6 Continue entering the letters by pressing one key for each letter. Press 2, 8, 4, and 3 keys. NOTE: Automatic shift to upper case is used at the beginning of a message, after punctuation followed by space, or for the first letter of a word created as a new contact entry.
MN001489A01-BR Chapter 2 : Getting Started 3 Enter the word. Scroll the alternate line for a word option. Each option is successively highlighted and partially locked. 4 Enter the second part of the word. The first part remains unchanged (locked). The newly entered letters are highlighted and then locked while you scroll to the next word option.
MN001489A01-BR Chapter 2 : Getting Started Procedure: 1 Enter the PUK code at the prompt. NOTE: The PUK is a master code provided by your service provider. For radios with general PUK authentication, the PUK length is a fixed 8-digit code. For radios with BSI PUK authentication, the PUK length is configurable by your service provider up to a maximum of 8-digit code.
MN001489A01-BR Chapter 2 : Getting Started Color Mode or State Light red Emergency Mode or Disaster Alert Call Olive Local Site Trunking Mode Yellow Call Out – Standby Call Out – Alert Green Call Out – Accepted Blue Radio Messaging Service (RMS) Gray Radio User Assignment (RUA) –...
MN001489A01-BR Chapter 2 : Getting Started Table 9: Status Icons Icon Description Trunked Mode Operation (TMO) In Service No Service Signal Strength – The more bars, the stronger the signal. RF Power – Indicates that High RF Power is enabled. Shows the signal strength. The more bars, the stronger the signal.
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MN001489A01-BR Chapter 2 : Getting Started Icon Description Automatic DMO Mode - Indicates that Automatic DMO is enabled. Automatic DMO Mode - Indicates that Automatic DMO is disabled. General Icons All Tones Off – Indicates that: • Volume is set to 0 (when Volume Adj. Mode is set to Common). •...
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MN001489A01-BR Chapter 2 : Getting Started Icon Description Man Down (Fall Alert) Alert – Indicates that the Man Down (Fall Alert) feature is active. This icon has the following status: • Blinking – pre-Alert; the radio signalizes Man Down (Fall Alert) conditions. To exit the pre-Alert state, change the conditions or press the PTT button.
MN001489A01-BR Chapter 2 : Getting Started Icon Description Blinks when the priority is high. WAP Message Icon – Displayed next to the priority WAP message in the message list view. WAP Message Time – Displayed next to the create date in the message list view. WAP Message Expiration –...
MN001489A01-BR Chapter 2 : Getting Started Duplex Calls When using low audio, hold your radio as you would a telephone. Speak into the bottom microphone. Listen through the earpiece. Keep the antenna at least 2.5 cm from your head and body. When radio is toggled to high audio during emergency Full Duplex Private Calls (FDPC) mode, hold you radio a vertical position with its top microphone 5–10 cm away from your mouth.
MN001489A01-BR Chapter 2 : Getting Started Keep the antenna at least 2.5 cm from your head and body. 2.11 During a Call During the call, label of the right Soft key indicates the next possible change. Accessory default setup Table 10: During the Call Soft Key Label Audio Setting Spkr...
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MN001489A01-BR Chapter 2 : Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders In TMO Mode In TMO Mode Display when the talkgroup selected is Display when the talkgroup selected is a SIM TMO talkgroup, and not regis- a SIM TMO talkgroup, and not regis- tered to SIM network.
MN001489A01-BR Chapter 2 : Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders Display when the radio is registered to a network that is not the home network. NOTE: The icon, also known as Migration icon, is only displayed on the top of the display as a status icon.
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MN001489A01-BR Chapter 2 : Getting Started Feature Description Add Bluetooth Device Activates scanning for Bluetooth devices. Any Network Selects any network. Any Talkgroup Network Selects any talkgroup network. Bluetooth Smart Proximity Activates scanning for Bluetooth Smart Proximity Pairing. Pairing Change Audio Profile Changes to the specific audio profile.
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MN001489A01-BR Chapter 2 : Getting Started Feature Description Radio Messaging System Opens the RMS menu without activating RMS mode. (RMS) Man-Machine Inter- face (MMI) Menu RMS Mode Activation or Toggles the RMS feature on or off. Deactivation Radio User Identity (RUI) Toggles the RUI feature of the radio.
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MN001489A01-BR Chapter 2 : Getting Started Feature Description Toggle Hi or Low Audio Toggles audio between the external earpiece and the main speaker. NOTE: This feature is supported in emergency Full Duplex Private Calls (FDPC) mode. Press the One-Touch Button to toggle high or low audio state during incoming or outgo- ing emergency FDPC.
MN001489A01-BR Chapter 3 : Modes Chapter 3 Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. TMO enables various voice and data communication types. Examples are group calls and short data service messages.
MN001489A01-BR Chapter 3 : Modes 2 Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. 3.1.3 Receiving Group Calls in Idle Procedure: 1 Your radio receives a Group Call. NOTE: The incoming Group Call is signaled by a Receiving Group Call tone.
MN001489A01-BR Chapter 3 : Modes 3.1.5.1 Preempting Group Calls NOTE: Your radio can only support either the D-PTT Tone feature or D-PTT Preempt Group Call feature at a time. Procedure: 1 Your radio receives a Group Call. 2 Press the PTT button twice on the radio or the Remote Control Unit (RCU). Call preempt is triggered.
MN001489A01-BR Chapter 3 : Modes 3.1.6.3 DGNA Auto Reselect Group DGNA Auto Reselect allows your radio to return to the previous selected talkgroup. Your network operator assigns a talkgroup to your radio through DGNA. When the assigned talkgroup is deassigned, your radio automatically returns to the previous talkgroup.
MN001489A01-BR Chapter 3 : Modes 3.1.9 Call Modification Call Modification is a feature that allows your service provider to modify the call to optimize it and adjust to a current situation. Modification can cover: Call priority Modified during call setup. Call type Modified during call setup.
MN001489A01-BR Chapter 3 : Modes • Attachment • Group Call • Emergency Operations NOTE: Your service provider can turn on/off all visual and audio indications, when you enter Local Site Trunking Mode. 3.2.2 Exiting Local Site Trunking When the link with the central network controller is reestablished, your radio exits Local Site Trunking, and the following occurs: •...
MN001489A01-BR Chapter 3 : Modes 3.3.2 Making Group Calls in DMO The Group Call is received by all members of the selected group who have their units turned on and are in range. Procedure: 1 Press and hold the PTT button. 2 Wait for the Talk Permit tone (if configured) and then speak into the microphone.
MN001489A01-BR Chapter 3 : Modes 3.3.5 Selecting DMO Communications Options When and where to use: Helps to communicate with other radio users on the same talkgroup through the Gateway or Repeater. Procedure: 1 From the home screen, press Options. 2 Press Config. 3 Select one of the following options: •...
MN001489A01-BR Chapter 3 : Modes • Rejects the call • Plays a tone • Displays the Individual Calls Only message 3.3.8 Network Monitor NOTE: This is a Software Selling Feature. This feature allows the radio to monitor for Trunked Mode Operation (TMO) individual calls while maintaining Direct Mode Operation (DMO) services.
MN001489A01-BR Chapter 3 : Modes Figure 6: Communication through Repeaters When the radio detects a potential repeater signal or connects to a repeater, it plays a tone, displays the Repeater available message, and shows an appropriate icon. When the radio loses connection with the repeater, it plays a tone, displays the Repeater not available message, and the repeater icon is blinking.
MN001489A01-BR Chapter 3 : Modes Radio behavior when radio detects a potential repeater signal or connects to a gateway: • Radio sounds a tone sounds. • Radio displays Gateway available. • Radio displays an appropriate icon. Radio behavior when radio loses connection with the gateway: •...
MN001489A01-BR Chapter 3 : Modes • Messages - stored in the Inbox • Private call attempts - stored in the Missed Calls list, without the option to respond When no danger to safety exists anymore, for example, when you leave the RF sensitive area, you can deactivate the TXI Mode and the radio returns to standard operation.
MN001489A01-BR Chapter 3 : Modes Your radio sends the message each time it enters Emergency Operation. An audible tone sounds for a successfully sent message. To resend the message, press the Emergency button. NOTE: During Hot Microphone transmission, your radio is not allowed to resend the message. 3.5.2 Emergency Group Call The Emergency Group Call has the highest communication priority and it is a pre-emptive call.
MN001489A01-BR Chapter 3 : Modes 3.5.3 Non-Tactical Emergency In Non-Tactical Emergency, your radio switches to a designated Emergency talkgroup when starting Emergency Operations. This talkgroup is used for the complete duration of the Emergency Operation. Changing talkgroups is not allowed at this point. In Trunked Mode Operation (TMO), your radio can make Emergency Non-Tactical Group Calls without sending attachments.
MN001489A01-BR Chapter 3 : Modes Pressing End soft key or End key ends the Hot Microphone operation. 3.5.7 Alternating Hot Microphone The Alternating Hot Microphone is an enhancement of the Hot Microphone. After activation, the radio alternately enters transmission phases (your microphone is active) and reception phases (you can only listen) for an amount of time precisely determined by your service provider.
MN001489A01-BR Chapter 3 : Modes If you turn off the radio in the Silent Emergency Mode, the radio switches to pseudo power off state. In this state, the radio appears to be turned off. However, the radio is still on and in the Silent Emergency Mode.
MN001489A01-BR Chapter 3 : Modes 3.5.11 Emergency Mode by Dialing This feature allows you to trigger Emergency Mode by dialing a predefined number. It initiates the same emergency services as when you use the Emergency button. Your radio can store up to eight emergency numbers.
MN001489A01-BR Chapter 3 : Modes • Emergency Call • Emergency Short Data Service (SDS) Status • Location Information Protocol reports 3.5.14 Exiting Emergency Operations Prerequisites: Make sure that your radio is engaged in Emergency Operations. Procedure: 1 Perform one of the following actions: •...
MN001489A01-BR Chapter 4 : Main Menu Chapter 4 Main Menu This chapter contains information on items in the main menu. You can enter the menu items during a call. If not programmed otherwise by your service provider the radio exits the menu, when a new call starts. IMPORTANT: Some menu items are model-specific and may not be activated or available on your radio.
MN001489A01-BR Chapter 4 : Main Menu Menu Icon Description Security Lets you turn on/off and verify security features, and change passwords. Setup Allows you to customize your radio. Group Setup Contains additional menu items for Scanning Talkgroups features. Favorites Contains shortcuts to frequently used talkgroups and contact numbers. My Info Displays information about your radio and its numbers.
MN001489A01-BR Chapter 4 : Main Menu 4.3.1 New Message This menu item allows you to create a new message. NOTE: While editing a text, Status Icons change their appearance and only four of them are displayed: Tower, Signal Strength, Emergency, and Battery. The text.| Send Delete...
MN001489A01-BR Chapter 4 : Main Menu Procedure: 1 From the home screen, press the Menu key. 2 Select Messages→New Message. 3 Press the Menu key and select Message Setup→On/Offline users. 4 Enter your message and press Send. 5 Select one of the following options: •...
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MN001489A01-BR Chapter 4 : Main Menu • Temporarily saves the Delivery Report message in the Inbox. The notification disappears after it is read. • Displays the New Message icon. • Displays the New Delivery Status notification screen (if possible). 4.3.1.4.1 Viewing Delivery Reports Procedure: 1 From the home screen, press the Menu key.
MN001489A01-BR Chapter 4 : Main Menu 4.3.2 Inbox The inbox folder contains up to 100 new or old incoming messages, depending on the length of the messages. The Messages sub-menu indicates the number of the messages. For example, if the indication is 2/4, it means that two unread and four read messages are in the inbox.
MN001489A01-BR Chapter 4 : Main Menu 2 Select Messages→Inbox. The radio displays the status of the inbox for a few seconds (if any): • No New or Old Messages • Inbox Full 4.3.2.3 Using Submenus in Inbox and Outbox Procedure: 1 From the home screen, press the Menu key.
MN001489A01-BR Chapter 4 : Main Menu Option Actions • Select Send. • Press the PTT button. • Press the Send key. Refreshing the list of messages to display Select Refresh. new messages Displaying the date and time of the message Select Delivery Status.
MN001489A01-BR Chapter 4 : Main Menu 7 Highlight required contact and press View. NOTE: To store a number for a new contact, select [New Contact] and fill out the required fields. Press Done to save it. 8 Select Edit. 9 Choose the Type of the new number and press Done. 4.3.2.6 Calling Numbers from Messages The Embedded Number feature is enabled by your service provider.
MN001489A01-BR Chapter 4 : Main Menu When you receive a new immediate text message, the radio plays the New Mail Received tone. All immediate text messages are stored in the Inbox folder. If the radio is in the PIN Lock state, immediate text message is displayed after you enter the correct PIN.
MN001489A01-BR Chapter 4 : Main Menu Icon Description Failed Outgoing Protected Message 4.3.4 Call-Out (CO) Box CO Box contains incoming and outgoing Call-Out messages. Clicking Select on a Call-Out message headline displays more detailed information on the item. When the radio is in normal mode, you are able to browse through all messages in the CO Box. However, if the radio is in the Call-Out mode, you can only browse through the information regarding the currently ongoing Call-Out message.
MN001489A01-BR Chapter 4 : Main Menu Each message in Inbox and Outbox can be stored as a template. The name of the template and the text can be edited later. 4.3.7.1 Sending User-Defined Templates Procedure: 1 From the home screen, press the Menu key. 2 Select Messages→Templates.
MN001489A01-BR Chapter 4 : Main Menu 4.3.8 Predefined Templates Predefined message templates are programmed into your radio. You are allowed to perform limited edit operations on the predefined template. You can send it, but you cannot store the edited template or erase it from the predefined template list. 4.3.8.1 Viewing Predefined Templates Procedure:...
MN001489A01-BR Chapter 4 : Main Menu 4.3.9.2 Sending Status Messages You can send status messages to either a selected talkgroup or a programmed private number. Only one option can be enabled at a time. Prerequisites: • If sending statuses to talkgroups is enabled, switch to the talkgroup to which you want to send a status message.
MN001489A01-BR Chapter 4 : Main Menu • Enter the number or press abc to select the name from your contact list. Press Send. • Select the required talkgroup from the TalkGroup List. The display shows one of the following delivery reports: •...
MN001489A01-BR Chapter 4 : Main Menu You can create, edit, and delete additional addresses using the radio menu. For service provider- configured additional addresses, your service provider can disable the editing and deletion of the additional addresses. You can define up to 30 additional addresses. 4.3.11.1 Enabling or Disabling Additional Address Procedure:...
MN001489A01-BR Chapter 4 : Main Menu 4 Press Change key. 5 Enter new values of the Alias and ISSI/ITSI/GSSI fields, press Done key. The new alias appears in the list of available aliases. There is no possibility to have two Additional Address items with the same Additional Address Alias.
MN001489A01-BR Chapter 4 : Main Menu 2 Select Messages→Call-Out Availability. 3 Select one of the following options: • Available • Not available Contacts This menu stores all your contact numbers. Each contact entry requires the following information: Name If you store more than one number to one contact, this entry is required. Type Each contact must be assigned to one of the following types: Table 19: Contact Types...
MN001489A01-BR Chapter 4 : Main Menu 4.4.1 Creating Contacts Procedure: 1 From the home screen, press Contcs. 2 Select [New Contact]. 3 Highlight Name and press Change. Enter the name of your contact and press OK. 4 Highlight Type and press Change. Select the required type of your contact. NOTE: You can also use the Left and Right Navigation keys to select the type of your contact.
MN001489A01-BR Chapter 4 : Main Menu 4.4.3 Deleting Numbers Procedure: 1 From the home screen, press Contcs. 2 Select a contact you want to edit. 3 Use Left or Right Navigation keys to choose the required number. 4 Press Menu. 5 Select Delete number.
MN001489A01-BR Chapter 4 : Main Menu When Bluetooth is enabled, the Bluetooth icon appears in the status icon area on the display. However, the Bluetooth icon may not be visible at times, due to other icons with higher priority being displayed in the same icon slot. NOTE: Your service provider may configure the radio to automatically disable Bluetooth after entering the home mode.
MN001489A01-BR Chapter 4 : Main Menu 3 Highlight the required device and press Menu/OK. Select Connect/Disconnect. NOTE: Depending on languages installed on the radio, some characters in names of devices might not be displayed properly. Radio-initiated automatic reconnection with several remote Bluetooth devices at the same time cannot be guaranteed to be successful in 100%, due to the fundamental nature of Bluetooth.
MN001489A01-BR Chapter 4 : Main Menu Indoor Location is used to track radio location while the radio is indoors. When Indoor Location is activated, your radio receives beacon information from various dedicated beacons within the range of the radio. The radio then sends the information within a Location Information Protocol message to the Switching and Management Infrastructure, and a mapping application decodes the information to calculate the location of the radio.
MN001489A01-BR Chapter 4 : Main Menu 3 Highlight your firearm sensor device and press Connect. NOTE: Activation code must be sent to the device by third-party application. Radio-initiated automatic reconnection with several remote Bluetooth devices at the same time cannot be guaranteed to be successful in 100%, due to the fundamental nature of Bluetooth.
MN001489A01-BR Chapter 4 : Main Menu Security Security menu stores all your security settings. 4.8.1 PIN Protect This feature allows you to enable/disable PIN code authentication at the next power on. This code protects your radio against unauthorized use. NOTE: Customers are strongly advised to change the default PIN code in order to protect devices from unauthorized access.
MN001489A01-BR Chapter 4 : Main Menu 3 Radio prompts for the Old Code. NOTE: To increase security, set your own PIN code. By default the PIN code are all zeros (depending on the length of the PIN code). For radios with general PIN authentication, the PIN length is a fixed 4-digit code.
MN001489A01-BR Chapter 4 : Main Menu 4.8.3 Air Encryption NOTE: This is a Software Selling Feature. This menu item allows you only to view air encryption state. Air Encryption is a feature that enables encryption of entire communication between the radio and infrastructure, which results in increased security of calls, messages, and data.
MN001489A01-BR Chapter 4 : Main Menu 4.8.4.1 Verifying K Validity Procedure: 1 From the home screen, press the Menu key. 2 Select Security→K Validity. Your radio displays: • K is Valid – The infrastructure can authenticate your radio. • K is Invalid – The infrastructure is unable to authenticate your radio. Please call your service provider to restore the key to your radio.
MN001489A01-BR Chapter 4 : Main Menu 4.8.5.2.1 Verifying DMSCK Validity When and where to use: To ensure that the DMSCKs in the radio are valid and can be used for the air interface encryption. Procedure: 1 From the home screen, press the Menu key. 2 Select Security→DMSCK Validity.
MN001489A01-BR Chapter 4 : Main Menu • The private speaker is set to Off (this setting causes all the calls are routed through the earpiece). • Backlight is set to Disabled (corresponding to Backlight menu entry). • The LED indicator is switched off. The radio powers up in the mode set before turning off.
MN001489A01-BR Chapter 4 : Main Menu The tone is not emitted when the radio is in one of the following states: • In a call • Temporarily disabled • Pseudo Off Mode • Ambience Listening Mode • Transmit Inhibit Mode (TXI) •...
MN001489A01-BR Chapter 4 : Main Menu 4.9.1.1 Setting Default Vibrate Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Vibrate. 3 Select one of the following options: • Vibe then Ring • Vibe Only • Ring Only 4.9.1.2 Setting Detail Vibrate Procedure:...
MN001489A01-BR Chapter 4 : Main Menu • DMO Simplex – To set the new ring style to all Direct Mode Operation (DMO) simplex calls. NOTE: Upon entry into this sub-menu, the display shows the current ring style used. 4 Scroll to the desired style and press Select. NOTE: New ring style is played immediately for a few seconds.
MN001489A01-BR Chapter 4 : Main Menu 4.9.5 Data Setup This menu item allows you to set up your radio to transmit and receive data from the external device. To connect your radio accessory connector to the external device, use the PMKN4124 (for E2E KVL) or PMKN4127 (for AIE and Authentication KVL) cable.
MN001489A01-BR Chapter 4 : Main Menu 3 Select a required profile. 4.9.6.2 Howling Suppression The howling suppression is a mode increasing the stability of the acoustic feedback loop. The radio eliminates howling caused by the feedback loop from the receiving radios to the sending radio in simplex calls.
MN001489A01-BR Chapter 4 : Main Menu • Keypad • Tones • Call-Out The Volume Control Mode is configurable using the Customer Programming Software (CPS). NOTE: When a volume control capable Bluetooth device is connected, the radio always uses the Common setting. You can configure the maximum volume offsets (dB) and the volume range (dB) through CPS.
MN001489A01-BR Chapter 4 : Main Menu 4.9.7.2.1 Setting All Tones Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Tones→All Tones. 3 Select one of the following options: • On – Activates all the tones. • Off – Deactivate all the tones. 4.9.7.3 Talk Permit You can activate/deactivate the tone heard upon pressing the PTT button.
MN001489A01-BR Chapter 4 : Main Menu For each notification, your radio generates an unread message tone with the amber LED color indication. 4.9.7.5.1 Setting Periodic Alert Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Tones→Periodic Alert. 3 Select one of the following options: •...
MN001489A01-BR Chapter 4 : Main Menu 2 Select Setup→Display→Flip Display. 3 Select one of the following options: • On – To activate this feature. • Off – To deactivate this feature. 4.9.8.2 Setting Font Level When and where to use: To increase or decrease text size so you can adjust the interface readability to existing conditions.
MN001489A01-BR Chapter 4 : Main Menu 4.9.8.5 Setting Backlight When and where to use: To save the battery power. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Display→Backlight. 3 Select one of the following options: • Auto –...
MN001489A01-BR Chapter 4 : Main Menu 4.9.8.8 Setting Wallpaper When and where to use: To change the look of the home screen. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Display→Wallpaper. 3 Select one of the following options: •...
MN001489A01-BR Chapter 4 : Main Menu 3 Select (D – day, M – month, Y – year): • DD/MM/YY • MM/DD/YY • DD-MON-YY • YY/MM/DD 4.9.9.4 Setting the Date Manually When and where to use: If the date cannot update automatically through the infrastructure. Procedure: 1 From the home screen, press the Menu key.
MN001489A01-BR Chapter 4 : Main Menu 4.9.10.1 Enabling or Disabling Energy Economy Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Energy Economy→EE Selection. 3 Select one of the following options: • On – Activates Energy Economy feature. •...
MN001489A01-BR Chapter 4 : Main Menu 4.9.12 Accessory (Accry) Setup You can connect IMPRES, CORE, Other, or Secondary accessories to the radio side connector. If you connect an IMPRES accessory, the radio detects and recognizes the accessory automatically. If you connect a CORE, Other (for example, a third-party accessory), or Secondary accessory (for example, an earpiece connected to an RSM), the radio may detect the connection but manual selection is required at the Accry Setup menu.
MN001489A01-BR Chapter 4 : Main Menu • Disabled – Locking function is unavailable. Your Volume Knob and Talkgroup Knob is unlocked all the time. 4.9.14.2 Setting In Keypad Lock When and where to use: To set behavior of the rotary knob when the keypad is locked. Procedure: 1 From the home screen, press the Menu key.
MN001489A01-BR Chapter 4 : Main Menu 4.9.14.5 Setting Rotary Knob Talkgroup Selection Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Rotary Knob→Confirm TG Sel.. 3 Select one of the following options: • On – You need to confirm the talkgroup selection by pressing Select or pressing the PTT button to immediately start a call on a new talkgroup.
MN001489A01-BR Chapter 4 : Main Menu 4.10.1 Setting Operations Parameters When and where to use: If you want to define the radio mode and the talkgroup at the radio startup, and when changing modes TMO → DMO and TMO → Repeater. Procedure: 1 From the home screen, press the Menu key.
MN001489A01-BR Chapter 4 : Main Menu 4.10.2.1 Activating Talkgroup Scanning When and where to use: If you want to monitor any TMO Group Call in the defined talkgroup list. Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup→Scan→Scanning. 3 Select Select List and then a list name.
MN001489A01-BR Chapter 4 : Main Menu 4.10.2.4 Deleting Talkgroups from Scan Lists Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup→Scan→Scan Lists. 3 Highlight the required scan list and press Menu→Edit. 4 Highlight the required talkgroup and press Menu→Delete. 4.10.3 My Groups This sub-menu allows you to select/edit your favorite group list.
MN001489A01-BR Chapter 4 : Main Menu • Delete Folder – Deletes selected folder. Press Yes. NOTE: You cannot delete the last favorite folder. 4.10.3.4 Deleting Talkgroup from Favorite Folders Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup→My Groups. 3 Select required favorite folder.
MN001489A01-BR Chapter 4 : Main Menu • Always • Busy • No Answer • Not Reachable NOTE: The settings in the Config sub-menu is only enabled when On is selected in Enable Config. • Last Result – Display the radio's response of the last sent call forwarding. 4.12 Favorites Favorites contains shortcuts to frequently used talkgroups and contact numbers that are organized in...
MN001489A01-BR Chapter 4 : Main Menu Option Actions Making simplex calls in TMO or DMO a Press and hold the PTT button. b Wait for the Talk Permit tone before talk- ing. c Release the PTT button to listen. Making duplex calls in TMO a Press the Send key to initiate the call.
MN001489A01-BR Chapter 4 : Main Menu 4.12.6 Deleting Items from Favorites Folder When and where to use: To delete a single contact number or a talkgroup from a favorite folder. Procedure: 1 From the home screen, press the Menu key. 2 Select Favorites.
MN001489A01-BR Chapter 4 : Main Menu • Received – Calls you answered. • Missed – Calls you received but not answered or rejected. Each list of calls may contain up to 50 numbers, the most recent call being at the top of the list. If the number of a recent call is stored in the contact list, the name associated with the number appears in the recent calls list.
MN001489A01-BR Chapter 4 : Main Menu 4.14.3 Storing Recent Calls to Contacts Procedure: 1 From the home screen, press the Menu key. 2 Select Recent Calls. 3 Select one of the following options: • Dialed • Received • Missed 4 Press Store. NOTE: If Store is not assigned to the Left Soft key, the number is already stored in your contact list.
MN001489A01-BR Chapter 4 : Main Menu 4.15 Shortcuts This sub-menu allows you to set up shortcuts to access frequently used menu items. 4.15.1 Creating Menu Shortcuts When and where to use: To assign a shortcut for the menu item. Procedure: 1 From the home screen, press the Menu key.
MN001489A01-BR Chapter 4 : Main Menu 4.16 Networks This is a Software Selling Feature. This menu item allows you to switch between the radio operation modes. 4.16.1 Selecting Network Operation Mode Procedure: 1 From the home screen, press the Menu key. 2 Select Networks.
MN001489A01-BR Chapter 4 : Main Menu 4.16.2.2 Using Select Net Registration When and where to use: Use this feature to migrate to another predefined network when you are out of the range of your network and your radio displays the No Service message. Procedure: 1 From the home screen, press the Menu key.
MN001489A01-BR Chapter 4 : Main Menu 4.16.4.2 Using Select TG Net Registration When and where to use: If the talkgroup selected is an Any Net talkgroup, this menu displays multiple networks allowed for registration. If the talkgroup selected is an ISI talkgroup, this menu displays multiple talkgroup linked networks.
MN001489A01-BR Chapter 4 : Main Menu Global Navigation Satellite System (GNSS) Location Service on page 134. 4.17.1 Enabling GNSS Procedure: 1 From the home screen, press the Menu key. 2 Select Location→Interface. 3 Select On. NOTE: Your service provider can enable this feature. 4.17.2 Viewing Your Position Procedure:...
MN001489A01-BR Chapter 4 : Main Menu • Medium (default) – Power consumption optimization is combined with less position accuracy. • High – Better position accuracy is combined with less power consumption optimization. NOTE: If connected to an external charging device, the radio automatically enters the High mode.
MN001489A01-BR Chapter 4 : Main Menu The Packet Data (PD) Service allows you to transfer data in a TETRA system using the Internet Protocol (IP). NOTE: To transfer data from a standard computer over the air, connect the computer using the data cable PMKN4129 with your radio.
MN001489A01-BR Chapter 4 : Main Menu • Encryption of messages transmission in the DMO Mode (the radio cannot be in call). • Encryption of position data (GPS) transmission in the TMO and DMO Modes. • Transfer of Operational Tactical Address (OPTA) in the TMO and DMO Modes. •...
MN001489A01-BR Chapter 4 : Main Menu 4.19.3 Updating Encryption Keys When and where to use: The Updating Encryption Keys menu is used to update old or incorrect encryption keys. Procedure: 1 From the home screen, press the Menu key. 2 Select Crypto Menu→Upd Encr Keys. 3 Select Upd Group Key to start the update.
MN001489A01-BR Features Chapter 5 Features Ambience Listening (AL) Call Ambience Listening Call allows a dispatcher to make a special call that allows listening to the conversations and background noises within the range of the microphone of a particular radio. The call is set up without any indication to the affected radio, and any lower priority ongoing voice call or packet data transfer may be preempted.
MN001489A01-BR Chapter 5 : Features • Allow radio collaboration with various Bluetooth sensors or data capture devices, for example biometric sensors, bar code scanners, or firearm devices. • Increase connectivity with secure packet data services between the radio and a data device or a smartphone running appropriate applications.
MN001489A01-BR Chapter 5 : Features 5.2.4 Bluetooth Smart Proximity Pairing With the use of Proximity Pairing, you can instantly connect your radio with Bluetooth Low Energy (BTLE) devices. BTLE devices are various types of sensors the radio can be paired with using Bluetooth, for example gas or heart rate sensors.
MN001489A01-BR Chapter 5 : Features Call-Out NOTE: This is a Software Selling Feature. For those who use DMO mode, you are recommended to apply DMO SCK for data confidentiality. This feature allows you to receive Call-Out alerts. On receiving the Call-Out messages, the radio interrupts current services and attends to the Call-Out alert without any further delay.
MN001489A01-BR Chapter 5 : Features Storm Plan An alert message that is sent by a dispatcher to a group of radios. To raise its reliability, it is sent several times. You are not able to respond to the Call-Out alert and any key press takes you to the information phase.
MN001489A01-BR Chapter 5 : Features • Accept • Reject • Menu NOTE: If your service provider allowed it, you can stop the alert tone by pressing any key. Information Phase You are still in the Call-Out mode and you can receive more detailed information about the incident that occurred through subsequent text or a voice message.
MN001489A01-BR Chapter 5 : Features • BeiDou • GPS + GLONASS • GPS + BeiDou IMPORTANT: Where the signals from satellites are not available, the GNSS Location Service does not work. This usually happens when your radio cannot establish a view of a wide area of open sky. An example would be when the GNSS antenna is covered or facing the ground.
MN001489A01-BR Chapter 5 : Features • Stand still – If possible, stand still until your radio is finished determining your location. Moving your radio at a walking pace while your radio is calculating your approximate location may substantially decrease GNSS performance. This feature works best where there is nothing between your radio and a large amount of open sky.
MN001489A01-BR Chapter 5 : Features • Time – Indicates when the last time the location was calculated. The time is provided in Universal Time Coordinated. • Letter Code – Grid zone or square on the map for different coordinate standard. •...
MN001489A01-BR Chapter 5 : Features • Private Automatic Branch Exchange (PABX) Call 5.8.1 Private Call Private call, also called point-to-point call, enables communication between two individuals. No other radio can hear the conversation. This call type can be carried out in two ways: Duplex Call This call type is only allowed in Trunked Mode Operation (TMO).
MN001489A01-BR Chapter 5 : Features 5.8.2.1 Making Phone or PABX Calls When and where to use: This feature is only available in Trunked Mode Operation (TMO). Procedure: 1 From the home screen, enter the number. 2 If Phone or PABX is not the first type of call presented, press Ctype repeatedly to select it. 3 Press the Send key.
MN001489A01-BR Chapter 5 : Features The Radio Messaging System (RMS) feature allows the radio to receive and send RMS messages through the TETRA network using the Short Data Service (SDS-TL) or Status (STS) as the transport layer. NOTE: One-Touch Buttons are disabled in the RMS mode. There are two types of RMS messages: •...
MN001489A01-BR Chapter 5 : Features 5.12 Radio User Assignment (RUA) and Radio User Identity (RUI) NOTE: This is a Software Selling Feature. Radio User Assignment (RUA) and Radio User Identity (RUI) enables authentication service. Only a successful logon to any temporary radio, provides full access and your permanent radio functionality, so you can be still reached with your permanent number.
MN001489A01-BR Chapter 5 : Features Transmission Transmitting Ra- Receiving Radio Result Type Group Call No SIM card SIM card The Warning: clear call notification appears and the call is received. NOTE: • To send a message or call a non-SIM card radio, turn off the SIM card End-to-End Encryption.
Disable, your service provider cannot enable your radio. It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions. 5.17...
MN001489A01-BR Chapter 5 : Features Procedure: 1 From the home screen, press the Menu key. 2 Select Browser. 3 Optional: Exit the browser by pressing and holding the E key. 5.18.3 Entering Browser Menu Panes Prerequisites: You are in the browser. Procedure: 1 Press Menu or Menu key.
MN001489A01-BR Chapter 5 : Features 7 Press Save. 5.18.4.3 Using Bookmarks Procedure: 1 Enter the browser. 2 Scroll to Bookmarks pane. 3 Scroll to the required bookmark and select Go. The bookmark downloads the selected page from the web. 5.18.4.4 Creating Hotkeys Procedure: 1 Enter the browser.
MN001489A01-BR Chapter 5 : Features 2 Scroll to Bookmarks pane. 3 Select Organise (if there are no saved bookmarks), or More..4 Select Go to enter the Saved Pages folder. 5 Select a saved page and press OK. The display shows the saved page. Depending on the saved page, you may browse the web from here.
MN001489A01-BR Chapter 5 : Features Key Press Action * key (press or hold) In the editor, inserts a space. # key (press or hold) Brings up the Text Input pane, while in editor. Otherwise, sounds a wrong key press. Left or Right Soft key Selects the option that appears in the display directly above the left and right soft key (part of the page).
MN001489A01-BR Chapter 5 : Features Table 25: Additional Menu Panes Menu Pane Description Options Displayed only when there are additional options for the pane or page. Image Displayed only when an image is selected. Provides access to im- age details, storage, and display use. Input Text Displayed only in text entry mode.
MN001489A01-BR Chapter 5 : Features certificates installed. Please ask your service provider if you wish to have these custom WTLS certificates added. CA Certificates – for viewing the digital certificates installed in the browser and digitally signed by Certificate Authorities (CA). Send Referrer –...
MN001489A01-BR Chapter 5 : Features 4 Press Menu to open the Options pane for the saved page. 5 Select one of the following options: • Back – for displaying this page saved on its cache. • Details – for modifying the page title and URL of the saved page. •...
MN001489A01-BR Chapter 5 : Features When and where to use: To input the text for the URL. Procedure: 1 Select the URL. 2 Press abc. The text input pane opens up. 3 Select www. 4 Scroll the required extension (for example: .com). 5 Press .com.
MN001489A01-BR Chapter 5 : Features Delete – available only if you are in WAP Box, the text WAP Message deleted remotely is displayed, otherwise there is no indication. NOTE: Animation is not displayed if you are in a call, or in Emergency Mode, or in Call Out, or in message editor, or PIN lock state, or switching to DMO.
MN001489A01-BR LED Indications Appendix A LED Indications Table 27: LED Status Indications Indication Status Solid green • In use • Repeating call Blinking green • In service or idle • Switching modes from TMO to DMO Solid red • Out of service Blinking red •...
MN001489A01-BR Appendix B : Troubleshooting Appendix B Troubleshooting Your radio displays the following messages: Table 29: Displayed Messages Message Message Description Attachment Failed Your radio could not perform talkgroup attachment. It keeps on trying. If it does not succeed, try another talk- group.
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MN001489A01-BR Appendix B : Troubleshooting Message Message Description Insufficient visible data Your radio is in the process of determining your location. This process may take several minutes to complete. Insufficient visible satel- Your radio is in the process of determining your location. lites This process may take several minutes to complete.
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MN001489A01-BR Appendix B : Troubleshooting Message Message Description Not Allowed To Initiate You are not allowed to dial a number which is not in the Call address book. Not Allowed To Transmit Release the PTT button and try again later. You are not allowed to send a text message or a status message to a number which is not in the address book.
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Extending Battery Life A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola Solutions replacement. Battery Charging Temperature If, during charging, the temperature is out of range, the battery might not be fully charged since the charging is temporarily stopped until the temperature becomes suitable.
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MN001489A01-BR Appendix C : Maintenance Looking after Your Radio Never leave your radio or battery in extreme temperatures, for example, behind a windscreen in direct sunlight. When the radio is not used together with an accessory, it is recommended to use an Accessory Connector Cover (part number PMHN4178A) to keep the connector clean and in good condition.