globalpayments S1000F Quick Start Manual

Payment Terminal
Quick Start Guide
Global Payments Terminal –
S1000F/S1000E
Terminal ON/OFF
Power On: Press and hold the power
●
button [ ] to turn on the device.
Power Off: Press and hold the power
●
button [ ] to wake the device up.
After it is turned on press and hold the
power button
Menu" displays on the screen then tap
[ Power off] to turn off the device.
Manager Password
Your terminal is pre-programmed with a
default manager password, please call
Global Payments Customer Care at
441-505-0785
to set up your personalized
manager password.
NOTE: The password can only be 7-12
characters.
Network Communication
Global Payments Terminal supports Wi-Fi,
Wi-Fi pairing, or 4G wireless. To set up your
device, follow the steps based on the
communication mode configuration you
ordered.
For a Wi-Fi Set-Up
1. At the Android home page, tap the [
] WLAN icon.
2. Swipe to [On] to display available
networks.
3. Tap the SSID name of the Wi-Fi
network, enter the Wi-Fi Password and
then press [CONNECT].
4. Press the [◃] Android Back icon until
the Android main menu displays.
5. Tap the [ ] Android All Apps Menu
icon, the Android app menu displayed.
[ ] until the "User
6. Tap the Payments Application icon to
launch the payment application.
NOTE: For a Wi-Fi pairing to an Ethernet
Communication Base, please refer to the
detailed instructions in the
Global Payments Terminal –
S1000F/S1000E User Guide
For a 4G Set-Up
If you have ordered a 4G configuration for
your terminal, it will come with a
pre-installed and pre-programmed network
SIM Card, ready to use.
Performing a Sale Transaction
1. Tap the [SALE] transaction icon on the
Payments app home screen.
2. Key in the transaction amount and tap
[✔].
3. The terminal will display "the Normal
Card Entry - insert, tap, swipe, or
manual entry of card number".
4. The cardholder taps their card/inserts
their chip card/swipes their card and
follows the prompts on the screen for
each card entry.
5. Transaction complete, you will see the
following prompt depending on your
receipt settings:
If the email receipt feature is
●
enabled, please have the cardholder
enter the correct email address to
receive the customer receipt copy.
The terminal will automatically send
the merchant copy email receipt to
the merchant's pre-configured email
address. If your terminal has a built-in
printer, the merchant receipt copy will
be printed.
If the email receipt feature is not
●
enabled, the merchant copy of the
receipt is printed first, followed by the
customer copy of the receipt.
Performing a Pre-Auth and
completion transaction (optional)
Pre-Auth
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SM-222319-V2.1EN