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Summary of Contents for globalpayments Countertop P400
- Page 1 Countertop P400 Quick Start Guide Follow the steps in this guide to set up your P400 to work with your POS. THE PLATFORM 1 | Countertop P400 Quick Start Guide...
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Page 2: How It Works
● Use only the cables we provide for your device. ● Do not plug your power adapter into an outdoor power outlet. ● Do not disconnect power to your device while you are running a transaction. 2 | Countertop P400 Quick Start Guide... -
Page 3: Before You Begin
● Ethernet - Check that your router or switch has a free Ethernet port. ● Wi-Fi - Locate your wireless network details. ● Bluetooth - Check that Bluetooth tethering is activated on your POS. 3 | Countertop P400 Quick Start Guide... -
Page 4: Step 2: Attach The Power Adapter
STEP 2: ATTACH THE POWER ADAPTER Insert the 12V DC power adapter into the power port on the utility cable. 2. Plug the 12V DC power adapter into a power socket. Your device will turn on. 4 | Countertop P400 Quick Start Guide... - Page 5 2. Insert the other end of the Ethernet cable into the Ether port on the utility cable. Wi-Fi Important: If you are not using our Meet in the Cloud solution, connect your P400 to the same network as your POS. 5 | Countertop P400 Quick Start Guide...
- Page 6 For information about how to enter a special character, go to the FAQs section. 5. Tap OK. 6. Tap Save, and then tap OK. 7. Tap Yes. 8. Tap OK. Apply your settings and return to the home screen 2. Tap Exit, and then tap Yes. 6 | Countertop P400 Quick Start Guide...
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Page 7: Step 4: Check Your Connection
7. Confirm that the Status field shows “Up.” – If the Status field shows “Down,” contact our Support Team. For more information about how to contact our Support Team, go to the FAQs section. 7 | Countertop P400 Quick Start Guide... - Page 8 STEP 6: CONFIGURE YOUR POS To configure your POS, you need: ● Your Merchantware credentials, including your: ○ Merchantware name ○ SiteID ○ Key ● The IP address or host name of your device 8 | Countertop P400 Quick Start Guide...
- Page 9 3. Tap LAN. 4. Tap Configuration, and then use the keypad to enter the password. The default password is 200331. 5. Tap OK. 6. Tap IPv4. 7. Tap DHCP, and then tap No. 9 | Countertop P400 Quick Start Guide...
- Page 10 7. Tap IP settings, and then tap IPv4. 8. Tap DHCP, and then tap No. 9. Tap IP Address and then set values for the following fields: a. IP address b. Subnet mask c. Gateway IP address 10 | Countertop P400 Quick Start Guide...
- Page 11 (Optional) DNS 2 Note: If you do not have 12 digits in your IP address, use zeros to complete your IP address. For example, to use the IP address 192.168.2.35, enter 192.168.002.035. 11 | Countertop P400 Quick Start Guide...
- Page 12 To enter a special character, on the keypad press the 1 button, the * button, the 0 button or the # button until you get the character you need. Button Special characters *, ' " + - and whitespace 12 | Countertop P400 Quick Start Guide...
- Page 13 # ! : ; @ = & / \ % $ ( ) ^ _ How can I find out more information about my Countertop P400? For more information about your device, visit our Help Center at help.globalpaymentsintegrated.com and search for “P400.”...
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