Troubleshooting - CyberPower UP625 User Manual

TROUBLESHOOTING

Problem Possible Cause
The UPS does not Batteries are not fully
perform expected charged.
runtime.
Battery's capacity
diminishes over time and
use.
The UPS will not turn on. The on/off switch is
designed to prevent damage
by rapidly turning it off and
on.
The unit is not connected to
an AC outlet.
The battery is worn out.
Mechanical problem.
Outlets do not provide Circuit breaker is tripped
power to equipment due to overload
Batteries are discharged
Unit has been damaged by
a surge or spike.
Solution
Recharge the battery by leaving the
UPS plugged in.
Contact CyberPower Systems at
tech@cyberpowersystems.com
Turn the UPS off. Wait 10 seconds
and then turn the UPS on.
The unit must be connected to a
110/120v 60Hz outlet.
Contact CyberPower Systems at
tech@cyberpowersystems.com
Contact CyberPower Systems at
tech@cyberpowersystems.com
Turn the UPS off and unplug at least
one piece of equipment. Wait 10
seconds, reset the circuit breaker
and then turn the UPS on.
Allow the unit to recharge for at least
4 hours.
Contact CyberPower Systems at
tech@cyberpowersystems.com
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