CyberPower UP625 User Manual page 13

end-user consumer purchaser of the product.
2. Call CyberPower at (952) 403-9500, write to CyberPower at 5555 12th Ave East,
Suite 110, Shakopee,
tech@cyberpowersystems.com within ten (10) days of the date of the event for which
you wish to make a claim for warranty service.
3. When you contact CyberPower, identify the Product, the Purchase Date, and the
item(s) of Connected Equipment. Have information on all applicable insurance or other
resources of recovery/payment that are available to the Initial Customer and the name of
the power utility supplier for the location of the connected equipment and Request a
Return Materials Authorization (RMA).
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected
Equipment, a repair cost estimate for the damage to the Connected Equipment, and all
claim forms that CyberPower provides to you. Show the RMA number on the shipping
label or include it with the product. Initial Customer shall prepay all shipping costs
and is responsible for packaging and shipment.
CyberPower will inspect and examine the Product and the item(s) of Connected Equipment
(or at CyberPower's election, your written statement and repair cost estimate for those
item(s)). You must return the product for inspection.
If the Product is warranted under the Limited Warranty and the damage to Connected
Equipment is covered by the Power Control Guarantee, CyberPower will (in addition to
Limited Warranty remedies for the CyberPower Product itself) repair (or pay the costs of
repair) or replace the Connected Equipment or, at the option of CyberPower, as permitted
by law, pay to the Initial Customer the "Agreed Damage Amount" (up to the aggregate limits
stated below) for all item(s) of Initial Customer's Connected Equipment. The "Agreed
Damage Amount" for all items of Initial Customer's Connected Equipment shall be the
lesser of the amount determined under Clause (1) or (2) below, reduced by any amounts
described in
Clause (3) below:
1. The fair market value of the Connected Equipment as established by the lower of (a) the
average price the same or similar items are being sold for on E-bay, (b) the price list of
Orion
Blue Book on the date of occurrence (or if such price list is no longer published, a published
or announced price list reasonably selected by CyberPower), or (c) the lowest price the
same or similar items can be purchased for in the United States; or
2. The aggregate ceiling amount for all Connected Equipment as set forth below, minus;
3. The amount(s) of all payment you have or are entitled to receive from insurance, other
warranties, extended warranties, or from other sources or persons for the Connected
Equipment or damage to such equipment so that CyberPower's maximum liability shall be
reduced to reflect all such other payments or sources of recovery:
CyberPower UP625 -$50,000.00 / UP825 -$75,000.00
4. If CyberPower replaces the connected equipment or pays to the Initial Customer the
Agreed Damage Amount, the Initial Customer shall transfer all item(s) to CyberPower
without warranty by the Initial Customer, but free of lien or other interest.
CONDITIONS COMMON TO THE LIMITED
WARRANTY AND THE POWER CONTROL GUARANTEE
The Limited Warranty and the Power Control Guarantee are the only and the
exclusive express warranty of CyberPower with respect to the Product. This
exclusion of other express warranties applies to written and oral express warranties.
Guaranteed Uninterruptible Power System
MN 55379, or e-mail
UP625/ UP825
CyberPower at