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Summary of Contents for Rohde & Schwarz R&S EPL1000
- Page 1 R&S®EPL1000 Touch input issues Troubleshooting (=ÃÈë2) 1353589302 Version 02...
- Page 2 ® This user manual applies to the following R&S EPL1000 models: ● ® R&S EPL1000 (1350.4444K10) © 2024 Rohde & Schwarz Muehldorfstr. 15, 81671 Muenchen, Germany Phone: +49 89 41 29 - 0 Email: info@rohde-schwarz.com Internet: www.rohde-schwarz.com Subject to change – data without tolerance limits is not binding. ®...
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Page 3: Table Of Contents
R&S®EPL1000 Contents Contents 1 Touch-input issue.................. 5 Preparations........................5 Installing the driver on the R&S EPL1000..............5 Verifying the installation....................9 2 Contacting customer support.............13 Troubleshooting 1353.5893.02 ─ 02... - Page 4 R&S®EPL1000 Contents Troubleshooting 1353.5893.02 ─ 02...
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Page 5: Touch-Input Issue
R&S®EPL1000 Touch-input issue Installing the driver on the R&S EPL1000 1 Touch-input issue R&S EPL1000 devices with serial number < 100913 may show an issue with the touch- screen. It was discovered that the touch input stops working after some time. Usually, this hap- pens after several hours. - Page 6 R&S®EPL1000 Touch-input issue Installing the driver on the R&S EPL1000 2. Locate and start the "File Explorer" in the start menu. Locate and execute the setup.exe file of the driver ► Double-click the setup.exe file to start the driver installation. Troubleshooting 1353.5893.02 ─...
- Page 7 R&S®EPL1000 Touch-input issue Installing the driver on the R&S EPL1000 Enter the password ► Enter the password: "894129". Troubleshooting 1353.5893.02 ─ 02...
- Page 8 R&S®EPL1000 Touch-input issue Installing the driver on the R&S EPL1000 Follow the instructions of the driver installation ► Click "Next". Accept the license agreement 1. Click "Next". Note: As this is a third-party product, R&S has no influence on the license text. Troubleshooting 1353.5893.02 ─...
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Page 9: Verifying The Installation
R&S®EPL1000 Touch-input issue Verifying the installation 2. Click "Next" for three more times. The installation runs for approx. one minute. Finalize the installation ► Click "Finish". The installation was finalized. The R&S EPL1000 is restarting. 1.3 Verifying the installation After the reboot, the multi-touch functionality shall work. Trying out ►... - Page 10 R&S®EPL1000 Touch-input issue Verifying the installation Note: Acknowledge that you are a standard user and cannot make changes. 3. Expand "Human Interface Device". 4. Right-click on "USB HID Digitizer". 5. Click "Properties". Troubleshooting 1353.5893.02 ─ 02...
- Page 11 R&S®EPL1000 Touch-input issue Verifying the installation Note: If the "USB HID Digitizer" does not appear, the device may have a newer touch controller which does not need an extra driver. Check if your serial is < 100913. 6. Select the "Driver" tab. Troubleshooting 1353.5893.02 ─...
- Page 12 R&S®EPL1000 Touch-input issue Verifying the installation 7. Check the driver version for 2.13.0.18719 or newer. Note: Older versions of this driver may cause the touch-input issue. Troubleshooting 1353.5893.02 ─ 02...
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Page 13: Contacting Customer Support
R&S®EPL1000 Contacting customer support 2 Contacting customer support Technical support – where and when you need it For quick, expert help with any Rohde & Schwarz product, contact our customer sup- port center. A team of highly qualified engineers provides support and works with you to find a solution to your query on any aspect of the operation, programming or applica- tions of Rohde &...
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