Generac iQ3500 - Portable Generator Manual
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Generac iQ3500 - Portable Generator Manual

Safety Rules

The manufacturer cannot anticipate every possible circumstance that might involve a hazard. The alerts in this manual, and on tags and decals affixed to the unit, are not all inclusive. If using a procedure, work method, or operating technique that the manufacturer does not specifically recommend, verify that it is safe for others and does not render the equipment unsafe.
Throughout this publication, and on tags and decals affixed to the unit, DANGER, WARNING, CAUTION, and NOTE blocks are used to alert personnel to special instructions about a particular operation that may be hazardous if performed incorrectly or carelessly. Observe them carefully. Alert definitions are as follows:


Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTE: Notes contain additional information important to a procedure and will be found within the regular text of this manual.
These safety alerts cannot eliminate the hazards that they indicate. Common sense and strict compliance with the special instructions while performing the action or service are essential to preventing accidents.

Safety Symbols and Meanings


Using a generator indoors CAN KILL YOU IN MINUTES.
Generator exhaust contains carbon monoxide. This is a poison you cannot see or smell.
NEVER use inside a home or garage, EVEN IF doors and windows are open.

Only use OUTSIDE and far away from windows, doors, and vents.



Asphyxiation. Running engines produce carbon monoxide, a colorless, odorless, poisonous gas. Carbon monoxide, if not avoided, will result in death or serious injury.

  • If you start to feel sick, dizzy, or weak after the generator has been running, move to fresh air IMMEDIATELY. See a doctor, as you could have carbon monoxide poisoning.



Asphyxiation. The exhaust system must be properly maintained. Do not alter or modify the exhaust system as to render it unsafe or make it noncompliant with local codes and/or standards. Failure to do so will result in death or serious injury.



Electrocution. Water contact with a power source, if not avoided, will result in death or serious injury.



Electrocution. Turn utility and emergency power supplies to OFF before connecting power source and load lines. Failure to do so will result in death or serious injury.

Equipment and property damage. Do not alter construction of, installation, or block ventilation for generator. Failure to do so could result in unsafe operation or damage to the generator.



Asphyxiation. Always use a battery operated carbon monoxide alarm indoors and installed according to the manufacturer's instructions. Failure to do so could result in death or serious injury.

Equipment and property damage. Do not operate unit on uneven surfaces, or areas of excessive moisture, dirt, dust or corrosive vapors. Doing so could result in death, serious injury, property and equipment damage.



Moving Parts. Keep clothing, hair, and appendages away from moving parts. Failure to do so could result in death or serious injury.


burn hazard Hot Surfaces. When operating machine, do not touch hot surfaces. Keep machine away from combustables during use. Hot surfaces could result in severe burns or fire.

Personal injury. Do not insert any object through the air cooling slots. Generator can start at any time and could result in death, serious injury, and unit damage.

Risk of injury. Do not operate or service this machine if not fully alert. Fatigue can impair the ability to service this equipment and could result in death or serious injury.

Injury and equipment damage. Do not use generator as a step. Doing so could result in falling, damaged parts, unsafe equipment operation, and could result in death or serious injury.

Equipment damage. Do not attempt to start or operate a unit in need of repair or scheduled maintenance. Doing so could result in serious injury, death, or equipment failure or damage.

  • For safety reasons, it is recommended the maintenance of this equipment be performed by an IASD. Inspect the generator regularly, and contact the nearest IASD for parts needing repair or replacement.

Exhaust and Location Hazards



Asphyxiation. Running engines produce carbon monoxide, a colorless, odorless, poisonous gas. Carbon monoxide, if not avoided, will result in death or serious injury.



Asphyxiation. The exhaust system must be properly maintained. Do not alter or modify the exhaust system as to render it unsafe or make it noncompliant with local codes and/or standards. Failure to do so will result in death or serious injury.

Equipment and property damage. Do not alter construction of, installation, or block ventilation for generator. Failure to do so could result in unsafe operation or damage to the generator.



Asphyxiation. Always use a battery operated carbon monoxide alarm indoors and installed according to the manufacturer's instructions. Failure to do so could result in death or serious injury.



Fire Risk. Hot engine exhaust can ignite certain materials. Maintain at least five feet clearance on all sides of the generator, including overhead, to reduce risk of fire, property damage, or personal injury.

  • If you start to feel sick, dizzy, or weak after the generator has been running, move to fresh air IMMEDIATELY. See a doctor, as you could have carbon monoxide poisoning.
  • Point muffler exhaust away from people and occupied buildings.
  • Minimum generator placement distance of five feet from windows, doors, or openings in walls with engine exhaust directed away from occupied buildings and if possible downwind.

Electrical Hazards



Electrocution. Contact with bare wires, terminals, and connections while generator is running will result in death or serious injury.



Electrocution. Water contact with a power source, if not avoided, will result in death or serious injury.



Electrocution. In the event of electrical accident, immediately shut power OFF. Use non-conductive implements to free victim from live conductor. Apply first aid and get medical help. Failure to do so will result in death or serious injury.

  • The National Electric Code (NEC) requires the frame and external electrically conductive parts of the generator be properly connected to an approved earth ground. Local electrical codes may also require proper grounding of the generator. Consult with a local electrician for grounding requirements in the area.
  • Use a ground fault circuit interrupter in any damp or highly conductive area (such as metal decking or steel work).
  • Once generator has been started outside, connect electrical loads to extension cord(s) inside.

Fire Hazards



Explosion and Fire. Fuel and vapors are extremely flammable and explosive. Add fuel in a well ventilated area. Keep fire and spark away. Failure to do so will result in death or serious injury. (000105)



Explosion and Fire. Do not overfill fuel tank. Fill to 1/2 inch from top of tank to allow for fuel expansion. Overfilling may cause fuel to spill onto engine causing fire or explosion, which will result in death or serious injury.

Personal injury. Do not insert any object through the air cooling slots. Generator can start at any time and could result in death, serious injury, and unit damage.



Fire risk. Fuel and vapors are extremely flammable. Do not operate indoors. Doing so could result in death, serious injury, or property or equipment damage.



Explosion and fire risk. Do not smoke near unit. Keep fire and spark away. Failure to do so could result in death, serious injury, or property or equipment damage.



Explosion and Fire. Do not smoke while refueling unit. Failure to do so could result in death, serious injury, or property or equipment damage.



Fire Risk. Hot engine exhaust can ignite certain materials. Maintain at least five feet clearance on all sides of the generator, including overhead, to reduce risk of fire, property damage, or personal injury.

  • Wipe up any fuel or oil spills immediately. Verify that no combustible materials are left on or near the generator. Keep the area surrounding the generator clean and free from debris and keep a clearance of five (5) feet on all sides to allow for proper ventilation of the generator and to reduce the risk of fire. Do not us in an enclosed or partially enclosed structure.
  • Do not operate the generator if connected electrical devices overheat, if electrical output is lost, if engine or generator sparks or if flames or smoke are observed while unit is running.
  • Keep a fire extinguisher near the generator at all times.

General Information and Setup

Overview - Part 1 - Features and Controls

Generator Components

  1. 120V, 20A Receptacle
  2. 120V, 30A Receptacle (NEMA L5-30R)
  3. Low Oil Warning
  4. Overload Warning
  5. AC Power Light
  6. Page Display
  7. Off/On/Choke Switch
  8. Start Switch
  9. Engine Smart Control (ESC)
  10. 1A/2.1A, 5 VDC USB Outlet
  11. Parallel Outlets
  12. AC Breakers
  13. Grounding Location
  14. Recoil Starter
  15. Fuel Tank Cap
  16. Handle
  17. Air Cleaner
  18. Muffler
  19. Control Panel
  20. Battery
  21. Oil Drain
  22. Oil Fill
  23. Spark Plug
  24. Carburetor

Overview - Part 2 - Control Panel

Know Your Generator


Consult Manual. Read and understand manual completely before using product. Failure to completely understand manual and product could result in death or serious injury.

Product Specifications

Generator Specifications iQ3500
Rated Power 3000 W
Starting Power 3500 W
Rated AC Voltage 120V
Rated AC Load at 120V 25 Amps**
Rated Frequency 60 Hz
Dimensions L x W x H (in/mm) 23.7 x 18 x 21.7 (601 x 457.6 x 552.4)
Weight (dry) 109.1 lb. (49.5 kg)
** Operating Temperature Range: -13 deg. C (8 deg. F) to 40 Deg. C (104 Deg. F). When operated above 25 deg. C (77 deg. F) there may be a decrease in power.
** Maximum wattage and current are subject to, and limited by, such factors as fuel Btu content, ambient temperature, altitude, engine condition, etc.. Maximum power decreases about 3.5% for each 1,000 feet above sea level; and will also decrease about 1% for each 6°C (10°F) above 16°C (60°F) ambient temperature.
Engine Specifications iQ3500
Engine Type Single Cylinder, 4-stroke
Displacement 212 cc
Spark Plug Part Number 0J00620106
Spark Plug Type F7TC / F7RTC / BPR6ES or equivalent
Spark Plug Gap (in/mm) 0.024-0.028 (0.6-0.7)
Fuel Capacity / Type 10 L (2.64 U.S. gallons) / Unleaded
Oil Type See Add Engine Oil
Oil Capacity 0.6 L (0.6 qt.)
Run Time at 50% Load 8.0 Hours
* Go to www.generac.com or contact an IASD for replacement parts.

Connection Plugs

120 VAC, Duplex Receptacle

The 120 Volt outlet is overload protected by the 20 Amp push button circuit protector.

120 VAC, 30 Amp Receptacle

Use a NEMA L5-30R plug with this receptacle. Connect a suitable 3-wire cord set to the plug and to desired load. The cord set should be rated for 125 Volts AC at 30 Amps (or greater).

Use this receptacle to operate 120 Volt AC, 60Hz, single phase loads requiring up to 3500 watts, 30 Amps starting power and 3000 watts of continuous power at 25 Amps. The outlet is protected by a 30 Amp push-to-reset circuit breaker.

Digital Display Meter

Digital Display Meter Overview
The Digital Display Meter shows different modes of information. Press the "M" button to view:

  • Voltage Output
  • Current Output
  • Power Output
  • Single Run Time
  • Total Run Time
  • Remaining Fuel
  • Remaining Run Hours

Off/On/Choke Switch

This controls the ON/OFF functions, choke and fuel valve operation.

  • The OFF position (1) stops the engine and shuts off fuel flow.
  • The ON position (2) is for normal operation and to gradually reduce the use of the choke.
  • The CHOKE position (3) switches the fuel valve on to start the engine.

NOTE: The CHOKE is not required to start a warm engine.

USB Outlets

The 5 VDC, 1/2.1 Amp USB outlet allows charging of compatible electronic devices.

Economy Switch

The economy switch has 2 modes of operation:

  • On: The quietest mode and best when running appliances or equipment that are resistive loads (non-motor starting), (example: TV, video game, light, radio).
  • Off: Best when running a both inductive (motor-starting loads) and resistive (non motor starting loads), especially when these loads are turning on and off (example: RV, air conditioner, power tools).

Generator Status Lights

Status Indicators Overview

  • Overload LED (red): Indicates system overload (2). During motor starting it is normal for the overload LED to illuminate for a few seconds. If LED stays illuminated and the ready LED turns off, the engine will continue to run without output power. Remove all applied loads and determine if attached devices exceed recommended output power. Check for faulty or shorted connections. To restore electrical output, turn dial OFF to reset. Start engine. If condition was corrected, the orange LED will not illuminate and electrical output will be restored. Loads can be applied once the green LED illuminates. If the orange LED returns, contact an IASD.
  • Low Oil Level LED (yellow): Illuminates when oil level is below safe operating level. Engine shuts down (1).
  • Power LED (green): Indicates output from generator (3) (unless there is a low oil or overload condition).

Circuit Protectors

The AC receptacles are protected by an AC circuit protector. If the generator is overloaded or an external short circuit occurs, the circuit protector will trip. If this occurs, disconnect all electrical loads to determine the cause of the problem before using the generator again. Reduce the load if the circuit protector is tripped.
NOTE: Continuous tripping of the circuit protector may cause damage to generator or equipment.
Push the button of the protector to reset the circuit protector.

Remove Contents from Carton

  1. Open carton completely by cutting each corner from top to bottom.
  2. Remove and verify carton contents prior to assembly. Carton contents should contain the following:

Accessories

Item Qty.
Main Unit 1
Owner's Manual 1
Engine Oil 1
Oil Funnel 1
Tool Kit 1
Service Warranty 1
Emissions Warranty 1
  1. Call Generac Customer Service at 1-888- GENERAC (1-888-436-3722) with the unit model and serial number for any missing carton contents.
  2. Record model, serial number, and date of purchase on front cover of this manual.

Battery Cable Connection (if equipped)



Equipment damage. Do not make battery connections in reverse. Doing so will result in equipment damage.
The unit has been shipped with the battery cables disconnected.
See Figure 2-7.

  1. Use a Phillips screwdriver to remove the screw from the battery door.
  2. Remove battery strap (1) from battery (2).
  3. First, connect the red cables to the positive (+) battery terminal with the bolt and nut supplied.
  4. Make sure connections are secure and slide rubber boot over the positive (+) battery terminal and connection hardware.
  5. Connect the black cables to the negative (-) battery terminal with the bolt and nut supplied. Slide rubber boot over the negative (-) battery terminal and connection hardware.
  6. Make sure all connections are secure.

NOTE: If the battery is unable to start the engine, charge it with an appropriate 12V charger or manually start the generator and let run until charged.

Add Engine Oil


Engine damage. Verify proper type and quantity of engine oil prior to starting engine. Failure to do so could result in engine damage.
NOTE: The generator is shipped without oil in the engine. Add oil slowly and verify oil level often during filling process to ensure overfilling does not occur.

  1. Place generator on a level surface.
  2. Using a Flat Head screwdriver, turn the lock 1/4 turn clockwise to open service door (A).
    Add Engine Oil - Step 1
  3. Clean area around oil fill and oil drain plug.
  4. Remove oil fill cap and wipe dipstick clean.
  5. Insert funnel into oil fill opening. Add recommended engine oil as necessary. Climate determines proper engine oil viscosity. See chart to select correct viscosity.
    NOTE: Use petroleum based oil (supplied) for engine break-in before using synthetic oil.
  6. To check oil level, remove funnel and insert dipstick into oil filler neck.
    Add Engine Oil - Step 2
  7. Remove dipstick and verify oil level is within safe operating range.
    NOTE: Verify oil level often during filling process to ensure overfilling does not occur.
  8. Install oil fill cap/dipstick and hand-tighten.
  9. Wipe up any spilled oil.
  10. Properly dispose of oil in accordance with all applicable regulations.

Fuel



Explosion and Fire. Fuel and vapors are extremely flammable and explosive. Add fuel in a well ventilated area. Keep fire and spark away. Failure to do so will result in death or serious injury.



Explosion and Fire. Do not overfill fuel tank. Fill to 1/2 inch from top of tank to allow for fuel expansion. Overfilling may cause fuel to spill onto engine causing fire or explosion, which will result in death or serious injury.

Fuel requirements are as follows:

  • Clean, fresh, unleaded gasoline.
  • Minimum rating of 87 octane/87 AKI (91 RON).
  • Up to 10% ethanol (gasohol) is acceptable.
  • DO NOT use E85.
  • DO NOT use a gas oil mix.
  • DO NOT modify engine to run on alternate fuels. Stabilize fuel prior to storage.
  1. Verify unit is OFF and cooled entirely prior to fueling.
  2. Place unit on level ground in a well ventilated area.


    Explosion and Fire. Verify fuel cap vent is set to ON for operation, and OFF for transportation and storage. Failure to do so could result in poor unit performance, death, or serious injury.
  3. Clean area around fuel cap.
  4. Turn cap slowly to remove.
  5. Slowly add recommended fuel. Do not overfill.
  6. Install fuel cap.
    NOTE: Allow spilled fuel to evaporate before starting unit.


IMPORTANT NOTE: It is important to prevent gum deposits from forming in fuel system parts such as the carburetor, fuel hose or tank during storage. Alcohol blended fuels (called gasohol, ethanol or methanol) can attract moisture, which leads to separation and formation of acids during storage. Acidic gas can damage the fuel system of an engine while in storage. To avoid engine problems, the fuel system should be emptied before storage of 30 days or longer. See the Storage section. Never use engine or carburetor cleaner products in the fuel tank as permanent damage may occur.

Operation

Operation and Use Questions

Call Generac Customer Service at 1-888GENERAC (1-888-436-3722) with questions or concerns about equipment operation and maintenance.

Before Starting Engine

  1. Verify engine oil level is correct.
  2. Verify fuel level is correct.
  3. Verify unit is secure on level ground, with proper clearance and is in a well ventilated area.

Prepare Generator for Use



Asphyxiation. Running engines produce carbon monoxide, a colorless, odorless, poisonous gas. Carbon monoxide, if not avoided, will result in death or serious injury.



Asphyxiation. The exhaust system must be properly maintained. Do not alter or modify the exhaust system as to render it unsafe or make it noncompliant with local codes and/or standards. Failure to do so will result in death or serious injury.



Risk of fire. Do not use generator without spark arrestor installed. Failure to do so could result in death or serious injury.



Asphyxiation. Always use a battery operated carbon monoxide alarm indoors and installed according to the manufacturer's instructions. Failure to do so could result in death or serious injury.



Risk of Fire. Hot surfaces could ignite combustibles, resulting in fire. Fire could result in death or serious injury.


burn hazard Hot Surfaces. When operating machine, do not touch hot surfaces. Keep machine away from combustibles during use. Hot surfaces could result in severe burns or fire.

Equipment and property damage. Disconnect electrical loads prior to starting or stopping unit. Failure to do so could result in equipment and property damage.

Grounding the Generator When In Use

The generator is equipped with an equipment ground connecting the generator frame and the ground terminals on the AC output receptacles (see NEC 250.34 (A). This allows the generator to be used as a portable without grounding the frame of the generator as specified in NEC 250.34.
Grounding the Generator

  • Neutral Floating

The generator (stator winding) is isolated from the frame and from the AC receptacle ground pin. Electrical devices that require a grounded receptacle pin connection will not function if the receptacle ground pin is not functional.

Know Generator Limits

Overloading a generator can result in damage to the generator and connected electrical devices. Observe the following to prevent overload:

  • Add up the total wattage of all electrical devices to be connected at one time. This total should NOT be greater than the generator's wattage capacity.
  • The rated wattage of lights can be taken from light bulbs. The rated wattage of tools, appliances, and motors can be found on a data label or decal affixed to the device.
  • If the appliance, tool, or motor does not give wattage, multiply volts times ampere rating to determine watts (volts x amps = watts).
  • Some electric motors, such as induction types, require about three times more watts of power for starting than for running. This surge of power lasts only a few seconds when starting such motors. Make sure to allow for high starting wattage when selecting electrical devices to connect to the generator:
  1. Figure the watts needed to start the largest motor.
  2. Add to that figure the running watts of all other connected loads.

Wattage Reference Guide is provided to assist in determining how many items the generator can operate at one time.
NOTE: All figures are approximate. See data label on appliance for wattage requirements.

Wattage Reference Guide

Device Running Watts
*Air Conditioner (12,000 Btu) 1700
*Air Conditioner (24,000 Btu) 3800
*Air Conditioner (40,000 Btu) 6000
Battery Charger (20 Amp) 500
Belt Sander (3") 1000
Chain Saw 1200
Circular Saw (6-1/2") 800 to 1000
*Clothes Dryer (Electric) 5750
*Clothes Dryer (Gas) 700
*Clothes Washer 1150
Coffee Maker 1750
*Compressor (1 HP) 2000
*Compressor (3/4 HP) 1800
*Compressor (1/2 HP) 1400
Curling Iron 700
*Dehumidifier 650
Disc Sander (9") 1200
Edge Trimmer 500
Electric Blanket 400
Electric Nail Gun 1200
Electric Range (per element) 1500
Electric Skillet 1250
*Freezer 700
*Furnace Fan (3/5 HP) 875
*Garage Door Opener 500 to 750
Hair Dryer 1200
Hand Drill 250 to 1100
Hedge Trimmer 450
Impact Wrench 500
Iron 1200
*Jet Pump 800
Lawn Mower 1200
Light Bulb 100
Microwave Oven 700 to 1000
*Milk Cooler 1100
Oil Burner on Furnace 300
Oil Fired Space Heater (140,000 Btu) 400
Oil Fired Space Heater (85,000 Btu) 225
Oil Fired Space Heater (30,000 Btu) 150
*Paint Sprayer, Airless (1/3 HP) 600
Paint Sprayer, Airless (hand-held) 150
Radio 50 to 200
*Refrigerator 700
Slow Cooker 200
*Submersible Pump (1-1/2 HP) 2800
*Submersible Pump (1 HP) 2000
*Submersible Pump (1/2 HP) 1500
*Sump Pump 800 to 1050
*Table Saw (10") 1750 to 2000
Television 200 to 500
Toaster 1000 to 1650
Weed Trimmer 500
* Allow 3 times the listed watts for starting these devices.

Transporting/Tipping of the Unit

Do not store or transport the unit at an angle greater than 15 degrees.

Starting Pull Start Engines



Recoil Hazard. Recoil could retract unexpectedly. Kickback could result in death or serious injury.

Equipment and property damage. Disconnect electrical loads prior to starting or stopping unit. Failure to do so could result in equipment and property damage.
Off/On/Choke Positions

  1. Rotate the Off/On/Choke switch to CHOKE (1).
  2. Switch Economy switch to OFF.
  3. Firmly grasp recoil handle and pull slowly until increased resistance is felt. Pull rapidly up and away.
  4. See Figure 3-2. When engine starts, rotate Off/On/Choke dial to ON (2). Choke operation is reduced as Off/On/Choke dial is rotated towards ON.

NOTE: If engine fires, but does not continue to run, rotate the Off/On/Choke dial to OFF and repeat starting instructions.

IMPORTANT NOTE: Do not overload generator or individual panel receptacles. See Figure 3-3. If an overload occurs, the overload LED (A) will illuminate and AC output ceases. To correct, see Generator Status Lights. Read Know Generator Limits carefully.

Starting Electric Start Engines


Equipment and property damage. Disconnect electrical loads prior to starting or stopping unit. Failure to do so could result in equipment and property damage.

  1. Unplug all electrical loads from the unit's receptacles before starting the engine.
  2. Place generator on a level surface.
  3. See Figure 3-2. Rotate the Off/On/Choke switch to CHOKE (1).
  4. Switch Economy switch to OFF.
  5. Push and hold Off/On switch in the ON position. See Figure 3-4 (A). Release switch when engine starts.
    Starting Electric Start Engines
  6. See Figure 3-2. When engine starts, rotate Off/On/Choke dial to ON (2). Choke operation is reduced as Off/On/Choke dial is rotated towards ON.

NOTE: If engine fires, but does not continue to run, rotate the Off/On/Choke dial to OFF and repeat starting instructions.

Generator Shut Down


Equipment and property damage. Disconnect electrical loads prior to starting or stopping unit. Failure to do so could result in equipment and property damage.

  1. Shut off all loads and unplug electrical loads from generator panel receptacles.
  2. Let engine run at no-load for several minutes to stabilize internal temperatures of engine and generator.
  3. See Figure 3-2 Rotate Off/On/Choke dial to OFF (3).
  4. Turn fuel cap OFF.

Starting Hot Engines


Equipment and property damage. Disconnect electrical loads prior to starting or stopping unit. Failure to do so could result in equipment and property damage.

  1. See Figure 3-2. Turn Off/On/Choke dial from STOP to ON. This will open the fuel valve and permit starting.
  2. Firmly grasp recoil handle and pull slowly until increased resistance is felt. Pull rapidly up and away.

Low Oil Level Shutdown System

The engine is equipped with a low oil level sensor that shuts down the engine automatically when the oil level drops below a specified level to prevent engine damage. See Figure 3-3 (B). The engine will not run until the oil has been filled to the proper level.
If the engine shuts down and there is sufficient fuel, check engine oil level.

Parallel Operation

See the Parallel Kit Operator's Manual or contact an IASD.
NOTE: All connections to the parallel kit should be made while both inverters are turned off and all loads disconnected.

  1. Make sure the Engine Economy Switch is in the same position on both generators.
  2. Make appropriate parallel connections to the outlets on each Generac inverter as outlined in the owner's manual supplied with the kit. NOTE: Do not disconnect any parallel kit connections once the units are running.
  3. Start both units per starting instructions. Once the green output indicator illuminates, devices can be connected and turned on using the parallel kit outlet.
  4. Follow Generator Shut Down instructions.
    NOTE: Only use Generac approved parallel kit.

Maintenance

Regular maintenance will improve performance and extend engine/equipment life. Generac Power Systems, Inc. recommends that all maintenance work be performed by an Independent Authorized Service Dealer (IASD). Regular maintenance, replacement, or repair of the emissions control devices and systems may be performed by any repair shop or person of the owner's choosing. To obtain emissions control warranty service free of charge, the work must be performed by an IASD. See the emissions warranty.
NOTE: Call 1-888-GENERAC (1-888-4363722) with questions about component replacement.

Maintenance Schedule

Follow maintenance schedule intervals, whichever occurs first according to use.
NOTE: Adverse conditions will require more frequent service.
NOTE: All required service and adjustments should be each season as detailed in the following chart.

At Each Use
Check engine oil level
Every 100 Hours or Every 6 Months
Clean/Replace Air Filter**
Change oil ǂ
Clean/Replace Spark Arrestor
Every 300 Hours or Every Season*
Replace Spark Plug
Clean Spark Arrestor
Replace Fuel Filter +
Valve Clearance Adjustment
Check/Replace Crankcase Breather Hose
Check Cylinder Head +
Check Fittings/Fasteners +
ǂ Change oil after first month or 20 hours of operation.
+ To be performed by IASD.
* Change oil every month when operating under heavy load or in high temperatures.
** Clean more often under dirty or dusty operating conditions. Replace air filter parts if they cannot be adequately cleaned.
*** Check valve clearance and adjust if necessary after first 50 hours of operation and every 300 hours thereafter.

Preventive Maintenance

Dirt or debris can cause improper operation and equipment damage. Clean generator daily or before each use. Keep area around and behind muffler free from combustible debris. Inspect all cooling air openings on generator.

Personal injury. Do not insert any object through the air cooling slots. Generator can start at any time and could result in death, serious injury, and unit damage.

  • Use a damp cloth to wipe exterior surfaces clean.
  • Use a soft bristle brush to loosen caked on dirt, oil, etc.
  • Use a vacuum to pick up loose dirt and debris.
  • Low pressure air (not to exceed 25 psi) may be used to blow away dirt. Inspect cooling air slots and openings on generator. These openings must be kept clean and unobstructed.

NOTE: DO NOT use a garden hose to clean generator. Water can enter engine fuel system and cause problems. If water enters generator through cooling air slots, some water will be retained in voids and crevices of rotor and stator winding insulation. Water and dirt buildup on generator internal windings will decrease insulation resistance of windings.

Engine Maintenance


Accidental start-up. Disconnect spark plug wires when working on unit. Failure to do so could result in death or serious injury.

Engine Oil Recommendations

To maintain the product warranty, the engine oil should be serviced in accordance with the recommendations of this manual. For your convenience, maintenance kits designed and intended for use on this product are available from the manufacturer that include engine oil, oil filter, air filter, spark plug(s), a shop towel and funnel. These kits can be obtained from an Independent Authorized Service Dealer (IASD).

Inspect Engine Oil Level


burn hazard Risk of burns. Allow engine to cool before draining oil or coolant. Failure to do so could result in death or serious injury.
Inspect engine oil level prior to each use, or every 8 hours of operation.

  1. Place generator on a level surface.
  2. Using a Flat Head screwdriver, turn the lock 1/4 turn clockwise to open service door (A).
  3. Clean area around oil fill.
  4. Remove oil fill cap and wipe dipstick clean.
  5. To check oil level, insert dipstick into oilfiller neck without screwing it in.
  6. Remove dipstick and verify oil level is within safe operating range.
  7. Add recommended engine oil as necessary.
    NOTE: Verify oil level often during filling process to ensure overfilling does not occur.
  8. Install oil fill cap/dipstick and hand-tighten.
    NOTE: Some units have more than one oil fill location. It is only necessary to use one oil fill point.

Change Engine Oil


Accidental start-up. Disconnect spark plug wires when working on unit. Failure to do so could result in death or serious injury.
When using generator under extreme, dirty, dusty conditions, or in extremely hot weather, change oil more frequently.
NOTE: Don't pollute. Conserve resources. Return used oil to collection centers.
Change oil while engine is still warm from running, as follows:

  1. Place generator on a level surface.
  2. See Figure 4-3. Using a Flat Head screwdriver, turn the lock 1/4 turn clockwise to open service door (A).
  3. Disconnect the spark plug wire from the spark plug and place the wire where it cannot contact spark plug.
  4. Clean area around oil fill and oil drain plug.
  5. See Figure 4-3. Remove rubber oil drain bolt access cover (B).
  6. Remove oil drain rubber cover on bottom of unit below the oil drain bolt (C). Use 10mm socket with extension to remove oil drain bolt to drain oil into a suitable container.
  7. Once oil is sufficiently drained from unit, install and tighten drain bolt.
  8. Wipe up any spilled oil. Replace rubber covers.
  9. Remove oil fill cap.
  10. Insert funnel into oil fill opening. See Figure 4-5. Add recommended engine oil as necessary.
  11. To check oil level, remove funnel and insert dipstick into oil filler neck without screwing it in. See Figure 4-2.
  12. Remove dipstick and verify oil level is within safe operating range.
    NOTE: Verify oil level often during filling process to ensure overfilling does not occur.
  13. Install oil fill cap/dipstick and hand-tighten.
  14. Wipe up any spilled oil.
  15. Properly dispose of oil in accordance with all applicable regulations.

Air Filter

Engine will not run properly and may be damaged if run with a dirty air filter. Service air filter more frequently in dirty or dusty conditions.
To service air filter:

  1. Unscrew bolt (A) and remove air filter cover.
    Air Filter Assembly
  2. Wash filter (B) in soapy water. Squeeze dry in clean cloth (DO NOT TWIST).
  3. Clean air filter cover before installation.
  4. Replace side cover and screws.

NOTE: To order a new air filter, contact the nearest authorized service center at 1-888436-3722.

Service Spark Plug

To service spark plug:

  1. Remove spark plug cover. See Figure 2-1.
  2. Clean area around spark plug.
  3. Remove and inspect spark plug.
  4. Inspect electrode gap with wire feeler gauge and reset spark plug gap to 0.6 - 0.7mm (0.024 - 0.028 in).
    Service Spark Plug
    NOTE: Replace spark plug if electrodes are pitted, burned or porcelain is cracked. Use ONLY recommended replacement plug. See Product Specifications.
  5. Install spark plug finger tight, and tightenan additional 3/8 to 1/2 turn using spark plug wrench.

Inspect Muffler and Spark Arrestor

NOTE: It is a violation of California Public Resource Code, Section 4442, to use or operate the engine on any forest-covered, brushcovered, or grass-covered land unless the exhaust system is equipped with a spark arrestor, as defined in Section 4442, maintained in effective working order. Other states or federal jurisdictions may have similar laws.
Contact original equipment manufacturer, retailer, or dealer to obtain a spark arrestor designed for exhaust system installed on this engine.
NOTE: Use ONLY original equipment replacement parts.
Inspect muffler for cracks, corrosion, or other damage. Remove spark arrestor, if equipped, inspect for damage or carbon blockage. Replace parts as required.

Inspect Spark Arrestor Screen

burn hazard Hot Surfaces. When operating machine, do not touch hot surfaces. Keep machine away from combustibles during use. Hot surfaces could result in severe burns or fire.

Clean Spark Arrestor Screen
The engine exhaust muffler has a spark arrestor screen. Inspect and clean the screen every 50 hours of operation or every season, whichever comes first.
To service spark arrestor:

  1. Remove the clamp to remove retainer.
    Clean Spark Arrestor Screen
  2. Slide spark arrestor screens out from the muffler outlet tube.
  3. Inspect screens and replace if torn, perforated or otherwise damaged. Do NOT use a defective screen. If screen is not damaged, clean with a commercial solvent.
  4. Replace the screens, and retainer, and secure with clamp.

Valve Clearance

Please contact an Independent Authorized Service Dealer for service assistance. Proper valve clearance is essential for prolonging the life of the engine.
Check valve clearance after the first fifty-hours of operation. Adjust as necessary.

  • Intake — 0.10 ± 0.02mm (cold), (0.004" ± 0.001" inches)
  • Exhaust — 0.10 ± 0.02mm (cold) (0.004" ± 0.001" inches)

Storage

General



Explosion and Fire. Fuel and vapors are extremely flammable and explosive. Store fuel in a well ventilated area. Keep fire and spark away. Failure to do so will result in death or serious injury.



Risk of Fire. Verify machine has properly cooled before installing cover and storing machine. Hot surfaces could result in fire.
It is recommended to start and run the generator for 30 minutes, every 30 days. If this is not possible, refer to the following list to prepare unit for storage.

  • DO NOT place a storage cover on a hot generator. Allow unit to cool to room temperature before storage.
  • DO NOT store fuel from one season to another unless properly treated.
  • Replace fuel container if rust is present. Rust in fuel will cause fuel system problems.
  • Cover unit with a suitable protective, moisture resistant cover.
  • Store unit in a clean, dry area.
  • Always store generator and fuel away from heat and ignition sources.

Prepare Fuel System/Engine for Storage

Fuel stored over 30 days can go bad and damage fuel system components. Keep fuel fresh, use fuel stabilizer.
If fuel stabilizer is added to fuel system, prepare and run engine for long term storage. Run engine for 10-15 minutes to circulate stabilizer throughout fuel system. Adequately prepared fuel can be stored up to 24 months.
NOTE: If fuel has not been treated with fuel stabilizer, it must be drained into an approved container. Run engine until it stops from lack of fuel. Use of fuel stabilizer in fuel storage container is recommended to keep fuel fresh.

  1. Change engine oil.
  2. Remove spark plug.
  3. Pour tablespoon (5-10cc) of clean engine oil or spray a suitable fogging agent into cylinder.


    Vision Loss. Eye protection is required to avoid spray from spark plug hole when cranking engine. Failure to do so could result in vision loss.
  4. Pull starter recoil several times to distribute oil in cylinder.
  5. Install spark plug.
  6. Pull recoil slowly until resistance is felt. This will close valves so moisture cannot enter engine cylinder. Gently release recoil.

Change Oil

Change engine oil before storage. See, Change Engine Oil.

Troubleshooting

PROBLEM CAUSE CORRECTION
Engine won't start.
  1. Dial turned off.
  2. Out of fuel.
  3. Defective spark plug.
  4. Plugged fuel filter.
  5. Defective or stuck Dial assembly.
  6. Incorrect engine oil level.
  7. Defective ignition coil.
  8. Fuel cap vent OFF.
  9. Carb is flooded.
  10. Throttle plate closed.
  1. Turn on Dial.
  2. Fill fuel tank.
  3. Replace spark plug.
  4. Replace fuel and fuel filter.
  5. Contact IASD.
  6. Check/fill engine oil.
  7. Contact IASD.
  8. Turn fuel cap vent ON.
  9. Drain carb.
  10. Open throttle plate (push toward back of unit).
Engine starts, then shuts down.
  1. Out of fuel.
  2. Incorrect engine oil level.
  3. Contaminated fuel.
  4. Defective low oil level switch.
  1. Fill fuel tank.
  2. Check engine oil level.
  3. Contact IASD.
  4. Contact IASD.
Engine will not start; or starts and runs rough.*
  1. Choke is stuck or left on.
  2. Dirty or clogged air filter.
  3. Defective or dirty spark plug.
  4. Dirty fuel filter.
  5. Dirty or gummed up carburettor.
  6. Unit not warmed up.
  7. Spark arrestor clogged.
  1. Turn choke off.
  2. Clean or replace air filter.
  3. Replace spark plug.
  4. Replace fuel and fuel filter.
  5. Clean carburetor.
  6. Gradually adjust Dial and reduce choke until engine runs smoothly in RUN position.
  7. Clean spark arrestor.
No AC output.
  1. Generator is overloaded.
  2. Inverter module is overheated.
  3. Short circuit in electrical device.
  4. Defective inverter assembly.
  1. Disconnect all loads. Shut down generator to reset module. Reduce loads, restart generator.
  2. Verify service door is ON. Let cool 15 minutes by running engine without AC output. Press and hold Reset button on control panel, restart generator.
  3. Verify condition of extension cords and items being powered. Press and hold Reset button on control panel.
  4. Contact IASD.
Fuel leaks from drain hoses.
  1. Carburetor drain in bowl is not closed.
  1. Turn valve clockwise to close.
* Engine speed increases and decreases — This is normal as generator starts up and loads vary.

Generac Power Systems, Inc.
S45 W29290 Hwy. 59
Waukesha, WI 53189
1-888-GENERAC (1-888-436-3722)
www.generac.com

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Generac iQ3500 - Portable Generator Manual

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