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Summary of Contents for Elo Touch Solutions IDS 4201L
- Page 1 USER GUIDE Elo Touch Solutions Interactive Digital Signage Computer Module IDS 3201L / 4201L / 5501L / 5501LT / 7001L / 7001LT / 3202L / 4202L / 4602L UM600040 Rev B...
- Page 2 Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its affiliates (collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose.
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Page 3: Table Of Contents
Table of Contents Chapter 1: Introduction ..............4 Chapter 2: Unpacking ..............5 Chapter 3: Computer Module Installation ........6 Chapter 4: Technical Support ............23 Chapter 5: Safety & Maintenance ..........25 Chapter 6: Regulatory Information ..........33 ... -
Page 4: Chapter 1: Introduction
Chapter 1: Introduction Product Description Interactive Digital Signage Computer Module Generation 2 (ECMG2) Refresh is designed to slide into the bay on the rear of the Interactive Digital Signage Generation 2 Refresh touchmonitors, without any effect on the monitor’s form factor or requiring any extra cabling, turning your Interactive Digital Signage TouchMonitor into an Interactive Digital Signage All-In-One TouchComputer. -
Page 5: Chapter 2: Unpacking
Chapter 2: Unpacking Unpacking the Digital Signage Computer Module Check that the following items are present and in good condition: Computer Module Quick Install Guide PC Box Cable Cover User Manual – Computer Module UM600040 B, Page 5 of 38... -
Page 6: Chapter 3: Computer Module Installation
Chapter 3: Computer Module Installation Installation 1. Use a Phillips head screwdriver to remove the access cover plate on the back of the touchmonitor. 2. Slide the Computer Module all the way into the bay until it snaps into place. 3. - Page 7 Connector Panel & Interfaces Touchmonitor & Computer Module Connections 1. Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source. NOTE: Computer Module can be installed when the AC power cable is connected (Hot pluggable).
- Page 8 ® Operating System Setup – Windows The initial setup of the operating system takes approximately 5 minutes. Additional time might be needed for different touchcomputer hardware and operating system configurations. You will need to plug in an external mouse and/or keyboard into the Computer Module connector panel to execute these steps.
- Page 9 Choosing the computer name You will be prompted to enter the computer’s name. Create a password for the system You will be prompted to create a password for the system. This is optional. If no password is desired, press the “Next” button. User Manual –...
- Page 10 Agreeing to Terms and Conditions You will be prompted to agree to the Windows license terms. Click I Accept to continue Choosing the Windows Update settings You will be prompted to select the Windows Update settings. User Manual – Computer Module UM600040 B, Page 10 of 38...
- Page 11 Selecting the Time Zone When the following window appears, you can set the Computer Module’s time zone, date, and time. Click Next to finish. Windows Setup completes the OS installation. User Manual – Computer Module UM600040 B, Page 11 of 38...
- Page 12 Installing Touchscreen Technology Software Drivers on Elo Computer Modules running Windows 7 Visit the Elo Touch Solutions website www.elotouch.com for: The latest touch driver version Additional touch driver information Detailed touch driver installation guides Touch drivers for other operating systems The Computer Module comes with Elo Touch Driver already installed.
- Page 13 Operating System Setup – Windows 8.1 Initial setup of the operating system takes approximately 5 minutes. Additional time may be needed for different Computer module hardware and operating system configurations. You will need to plug in an external keyboard and/or mouse into the Computer Module connector panel to execute these steps.
- Page 14 Personalizing the Computer Windows allows you to personalize your computer by selecting a theme color and giving your PC a name. Click Next to continue. User Manual – Computer Module UM600040 B, Page 14 of 38...
- Page 15 Choosing the Windows Settings You will be prompted to select the Windows settings User Manual – Computer Module UM600040 B, Page 15 of 38...
- Page 16 Creating Your Account You will be prompted to create a Username and Password. Once set up, click Finish to complete Setup. See reference image below. User Manual – Computer Module UM600040 B, Page 16 of 38...
- Page 17 Charm Bars can be accessed. For more information, refer to the User Manual which can be found in the Program Files folder within the Elo Touch Solutions folder. Operating System Setup – No OS No Operating System (No OS) units will require an operating system to be installed on them.
- Page 18 Installing Touchscreen Technology Software Drivers on Elo Computer Modules with No OS Visit the Elo Touch Solutions website www.elotouch.com for: The latest versions of our touch drivers Additional touch driver information Detailed touch driver installation guides Touch drivers for other operating systems Download and install the required touch driver from www.elotouch.com.
- Page 19 Injecting a New Language Windows can only run one language at any given time. The Elo Touch Solutions language injection feature can be used to modify your language preference. English is set as the default language, but you can change this language according to your preferences. To use the language injection feature: 1.
- Page 20 4. Select either Restore OS 32bit or Restore OS 64bit depending on your OS environment. 5. The following User Interface (UI) will appear: User Manual – Computer Module UM600040 B, Page 20 of 38...
- Page 21 6. Select Inject Language and the following UI will appear. 7. Click the drop-down list and select the preferred language. 8. Click Inject Selected Language 9. While the injecting process, DO NOT use your keyboard or mouse as this may cause an error in the language injection process.
- Page 22 Language”. 12. Click Cancel Exit. The system will reboot and the new language UI should be presented when the system enters the Desktop. User Manual – Computer Module UM600040 B, Page 22 of 38...
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Page 23: Chapter 4: Technical Support
Chapter 4: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting... - Page 24 Technical Assistance Visit www.elotouch.com/go/websupport for online self-help. Visit www.elotouch.com/go/contactsupport for technical support. See this user manual’s last page for worldwide technical support phone numbers. Technical assistance for Computer Modules running Windows OS are also available on the computer in the Support Information section of the Systems Properties menu. The Systems Properties menu can be accessed by: 1.
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Page 25: Chapter 5: Safety & Maintenance
Chapter 5: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor or Computer Module. They are not user-serviceable. The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything into the ventilation slots. - Page 26 Caution There is risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries at the end of its useful life according to local laws and regulations. Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling.
- Page 27 2. Click “Start” button to begin the process. 3. Once completed, you will see a pop-up window that will prompt you to insert a blank flash drive to any of available USB ports on your system. (For Windows 7, use a flash drive with at least 64GB of space available.
- Page 28 5. Click “Create Restore Media” to proceed. This step will take about 10-20 minutes, depending on your system configurations and flash drive performance. 6. Once the message “Creation Restore Media success…” appears, remove the flash drive and click “Exit” to exit the program. 7.
- Page 29 Note: All data will be deleted during the recovery process. User should back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software. Note: The end user must adhere to Microsoft's Licensing Agreement User Manual –...
- Page 30 Recovering the Operating System If for any reason the touchcomputer’s operating system needs to be recovered TO FACTORY SETTINGS, you can recover your system by following procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to backup all data, settings, and customer-installed software before proceeding.
- Page 31 5. The following User Interface (UI) will appear: 6. Select Restore OS. The system will automatically test your hardware. Once the process completes, click the Start button to perform the system recovery function. User Manual – Computer Module UM600040 B, Page 31 of 38...
- Page 32 7. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. 8. Once completed, click the Close button. The system will return to the main menu of the Elo Recovery Solution. Click the Exit button to restart your system. All data is deleted during the recovery process.
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Page 33: Chapter 6: Regulatory Information
Chapter 6: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connecting a device to a power source that does not meet requirements other than those specified herein may result in improper operation, damage to the equipment or pose a fire hazard. - Page 34 as required by EMC Directive 2014/30/EU as indicated in European Standard EN 55022 Class A and the Low Voltage Directive 2014/35/EU as indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses, and can radiate radio frequency energy.
- Page 35 different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use.(Unterminated I/O cables are a potential source of high RF emission levels.) vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or...
- Page 36 本表格依据SJ/T 11364的规定编制。 O：表示该有害物质在该部件所有均质材料中的含量均在GB/T 26572规定的限量要求以下。 X：表示该有害物质至少在该部件的某一均质材料中的含量超出GB/T 26572规定的限量要求。 上表中打“X”的部件中，应功能需要，部分有害物质含量超出GB/T 26572规定的限量要求，但是符合欧盟RoHS 法规要求(属于豁免部分)。 Explanation of Markings (1). In accordance with the SJ/T11364 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
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Page 37: Chapter 7: Warranty Information
Chapter 7: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.asp User Manual – Computer Module UM600040 B, Page 37 of 38... - Page 38 Upcoming events Press releases Software drivers Getting in Touch with Us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Tel 800-ELO-TOUCH...
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