Related Manuals for Elo Touch Solutions ECMG4
Summary of Contents for Elo Touch Solutions ECMG4
- Page 1 USER MANUAL Elo Touch Solutions Interactive Digital Signage (IDS) ECMG4 For IDS XXX3L...
- Page 2 No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
-
Page 3: Table Of Contents
Table of Contents Section 1: Introduction ............................................... 4 Section 2: Unpacking ..............................................5 Section 3: Computer Module Installation ........................................6 Section 4: Technical Support ..........................................18 Section 5: Safety & Maintenance ..........................................20 Section 6: Regulatory Information ........................................... 21 Section 7: Warranty Information ..........................................26 User Manual –... -
Page 4: Section 1: Introduction
Product Description Interactive Digital Signage Elo Computer Module Generation 4 (ECMG4) is designed to slide into the bay on the back of the IDS 53-Series touch displays, without any effect on the monitor’s form factor or requiring any extra cabling. By combining the two, you can transform your Interactive Digital Signage Touch Display into an all-In-one touchcomputer. -
Page 5: Section 2: Unpacking
Section 2: Unpacking Unpacking the ECMG4 Check that the following items are present and in good condition: • Computer Module • Quick Install Guide • Two antennas User Manual – Elo Computer Module UM600337 Rev. C, page 5 of 31... -
Page 6: Section 3: Computer Module Installation
Section 3: Computer Module Installation Installation 1. Slide the ECM down into the docking bay and slide it in to engage the connector. Tighten the locking screw with a philips screwdriver. Locking Screw User Manual – Elo Computer Module UM600337 Rev. C, page 6 of 31... - Page 7 Connector Panel & Interfaces HDMI Antenna Antenna USB x4 Ethernet Line Out / Microphone Touchmonitor & Computer Module Connections 1. Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source.
- Page 8 Selecting the Language Windows will prompt you to select your language of preference. See reference image below. Agreeing to Terms and Conditions You will be prompted to agree to the Windows license terms. Click “I Accept” to continue. User Manual – Elo Computer Module UM600337 Rev.
- Page 9 Choosing the Windows Settings You will be prompted to select the Windows settings Creating Your Account You will be prompted to create a Username and Password. Once set up, click “Finish” to complete Setup. See reference image below. User Manual – Elo Computer Module UM600337 Rev.
- Page 10 You can download the latest Elo Touch Driver from www.elotouch.com and proceed to install that driver onto the computer. Installing Touchscreen Technology Software Drivers on Elo Computer Modules Visit the Elo Touch Solutions website www.elotouch.com for: • The latest versions of our touch drivers •...
- Page 11 1. Right-click on the EloRestoreUtility icon on the Desktop and select “Run as administrator.” 2. Click “Start” button to begin the process. 3. Once completed, you will see a pop-up window that will prompt you to insert a blank flash drive to any of the available USB ports on your system. (For Windows 10, use a flash drive with at least 32GB of space available) User Manual –...
- Page 12 4. After the flash drive is plugged in, you will see the below window. Click “Format Drive” to continue the process. PLEASE NOTE THAT THIS WILL ERASE ALL DATA CONTAINED IN THE FLASH. 5. Click “Create Restore Media” to proceed. This step will take about 10-20 minutes, depending on your system configurations and flash drive performance.
- Page 13 6. Once the message “Creation Restore Media success…” appears, remove the flash drive and click “Exit” to exit the program. User Manual – Elo Computer Module UM600337 Rev. C, page 13 of 31...
- Page 14 5. Follow the on-screen instructions to complete the installation process and then exit the program. i. Note: All data will be deleted during the recovery process. User should back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.
- Page 15 Recovering the Operating System 1. Select “Restore OS”. The system will automatically test your hardware. Once the process completes, click the “Start” button to perform the system recovery function. 2. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. User Manual –...
- Page 16 3. Once completed, click the “Close” button. The system will return to the main menu of the Elo Recovery Solution. Click the “Exit” button to restart your system. All data is deleted during the recovery process. The user should back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.
- Page 17 DisplayNote Montage – Can be used for wireless presentations and collaboration. The details for this software is available at https://www.displaynote.com/solutions/montage AirServer – Can be used to wireless cast devices to the ECMG4 + IDS6553 Display. Details for the AirServer Application is available at https://www.airserver.com/WindowsDesktop User Manual –...
-
Page 18: Section 4: Technical Support
Section 4: Technical Support If you are experiencing trouble with your Computer Module, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting... - Page 19 Technical Assistance Technical Specifications Support visit www.elotouch.com/support visit www.elotouch.com/products for technical support for technical specifications for this device See this user manual’s last page for worldwide technical support phone numbers. Technical assistance for Computer Modules running Windows OS are also available on the computer in the Support Information section of the Systems Properties menu.
-
Page 20: Section 5: Safety & Maintenance
Section 5: Safety & Maintenance Safety • To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor. They are not user-serviceable. • The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything inside the ventilation slots. •... -
Page 21: Section 6: Regulatory Information
Section 6: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. - Page 22 Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards: This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2014/30/ EU as indicated in European Standard EN 55032 Class A and the Low Voltage Directive 2014/35/EU as indicated in European Standard EN 60950-1.
- Page 23 Agency Certifications The following certifications and marks have been issued or declared for this monitor: • Europe CE • Australia RCM • Canada CUL, IC • Europe CE • Japan VCCI • United States FCC, UL • International CB User Manual – Elo Computer Module UM600337 Rev.
- Page 24 China RoHS In accordance to Chinese law (Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products), the section below lists out the name and amount of the toxic and/or hazardous materials that this product may contain. 根...
- Page 25 Explanation of Markings In accordance with the SJ/T11364 requirement, electrical and electronic products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
-
Page 26: Section 7: Warranty Information
Section 7: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ User Manual – Elo Computer Module UM600337 Rev. C, page 26 of 31... - Page 27 Notes User Manual – Elo Computer Module UM600337 Rev. C, page 27 of 31...
- Page 28 User Manual – Elo Computer Module UM600337 Rev. C, page 28 of 31...
- Page 29 Notes User Manual – Elo Computer Module UM600337 Rev. C, page 29 of 31...
- Page 30 User Manual – Elo Computer Module UM600337 Rev. C, page 30 of 31...
- Page 31 • Software Drivers • Touchmonitor Newsletter • To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Europe Asia-Pacific Latin America North America Tel +32 (0)16 70 45 00...
Need help?
Do you have a question about the ECMG4 and is the answer not in the manual?
Questions and answers