Troubleshooting Errors During Ns-Runtime Operation - Omron NS-RUNTIME - SOFTWARE 2007 User Manual

7-2 Troubleshooting Errors during NS-Runtime Operation

This section describes possible errors occurred during NS-Runtime operation and their
countermeasures.
This section explains errors specific to NS-Runtime. For information on other errors, refer to 5
Troubleshooting and Maintenance in the NS Series Programming Manual.
Symptom
Cannot start a
project with the NS-
Runtime.
Cannot display a
document.
Cannot check a
screen using the
data check of the
system menu.
Cannot start up CX-
Programmer from
the system menu.
Cannot start up
SwitchBox Utility
from the system
menu.
Slow display refresh
Operation is not
stable.
7-2 Troubleshooting Errors during NS-Runtime Operation
Cause
The project model is not
NSA12/15-TX01[] or NS-Runtime.
The project is not downloaded.
USB dongle is not connected.
Adobe(R) Reader is not installed.
An invalid file is specified.
A document number, for which a
document file is not set, or a
document number out of range has
been specified.
The document display direction
address is turned OFF.
Screen data that you are trying to
check does not exist.
CX-Programmer is not installed.
SwitchBox Utility is not installed.
Frequent opening/closing of
screens and pop-up screens or
frequent switching of frames.
Frequent executing of macros
including READCMEM and
WRITECMEM that communicate
with the PLC.
Short save cycle for the Internal
Holding Memory.
The computer is malfunctioning,
e.g., due to noise.
Possible countermeasure
Change the project to NSA12/15-TX01[]
or NS-Runtime.
Or, transfer a project which model is
NSA12/15-TX01[] or NS-Runtime.
Download a project using the screen
transfer function.
Connect the USB dongle provided with
the NS-Runtime.
Install Adobe(R) Reader.
Specify a correct PDF file.
Specify a correct document number.
Turn ON the document display direction
address. When selecting the document
display direction address, the document
will be refreshed only when the
specified address is ON.
Specify an existing screen data
number.
Install the CX-Programmer.
Install the SwitchBox Utility.
If screens or frames are switched or
pop-up screens are opened and closed
too frequently, the display may update
slowly and communications may be
delayed. Adjust the interval between
screen switches to prevent system
overload.
Too many communication points or
inconsecutive addresses may slow
communications. Try to read and write
consecutive addresses all at once.
Adjust the save cycle to prevent system
overload.
Use an environment with less noise.
7-3